Preliminary Market Engagement - Warden Call and Telecare Services - ID619

Trent and Dove Housing, a public undertaking based in Burton-on-Trent, UK, has initiated a preliminary market engagement for the procurement of Warden Call and Telecare Services. The procurement is currently in the planning stage, with the buyer seeking a single-service provider for comprehensive warden call and telecare monitoring solutions. This procurement, identified as ID619, falls under the services category, specifically targeting health, social work, and alarm-monitoring services.

The preliminary market engagement notice was published on 25 September 2025, and suppliers have until 26 September 2025 to engage with the procurement through My Tenders or GBS Procure platforms. The anticipated contract period is from 1 February 2026 to 31 January 2031, covering delivery services in the UKF region. This tender presents a substantial opportunity for businesses within the health, social care, and alarm-monitoring sectors, particularly those capable of providing integrated telecare and telecommunications solutions.

With a contract value of up to GBP 437,000, small and medium-sized enterprises (SMEs) have a viable entry point due to the specific SME suitability criteria outlined in the procurement. Businesses looking to expand their services within the public sector can leverage this opportunity to establish longstanding relationships with Trent and Dove Housing and enhance their portfolio offerings in advanced telecare systems and services.