https://www.caresyncexperts.co.uk/resources/videos/family-on-the-same-double-up-call-its-allowed-heres-the-problem https://i.ytimg.com/vi/KT41XpwQ-WE/maxresdefault.jpg Family on the Same Double-Up Call? It's Allowed. Here's the Problem Two members of the same family working together on a double-up call is allowed. This video explains the problems it can cause for the person being supported and for your service, and what to put in place. https://www.youtube.com/embed/KT41XpwQ-WE 305 2026-10-27 yes no https://www.caresyncexperts.co.uk/resources/videos/can-a-brand-new-care-agency-pass-cqc-first-time-how-novaedge-services https://i.ytimg.com/vi/AMvAdiyUAi0/maxresdefault.jpg Can a Brand New Care Agency Pass CQC First Time? How Novaedge Services Did It Novaedge Services Limited was incorporated on 14 January 2026. Today they are CQC registered for personal care across Huddersfield and Kirklees. https://www.youtube.com/embed/AMvAdiyUAi0 493 2026-10-20 yes no https://www.caresyncexperts.co.uk/resources/videos/why-you-shouldnt-accept-that-care-hour-cut https://www.caresyncexperts.co.uk/resources/videos/shorts/kcZQPJdyzYo.webp Why you shouldn't accept that care hour cut Facing a cut to care hours? What the Care Act says about the care and support a person needs, and why a cut should not simply be accepted. https://www.youtube.com/embed/kcZQPJdyzYo 107 2026-10-15 yes no https://www.caresyncexperts.co.uk/resources/videos/hpft-social-care-in-the-community-tender-why-you-dont-need-a-cqc https://i.ytimg.com/vi/YYcdY0LOwCI/maxresdefault.jpg HPFT Social Care in the Community Tender: Why You Don't Need a CQC Rating The HPFT Social Care in the Community tender, and why a provider does not need a CQC rating to bid for it. What the framework covers and what the buyer asks for. https://www.youtube.com/embed/YYcdY0LOwCI 255 2026-10-12 yes no https://www.caresyncexperts.co.uk/resources/videos/why-your-cqc-application-gets-rejected-and-how-to-stop-it https://i.ytimg.com/vi/yGAPuMjyw3k/maxresdefault.jpg Why your CQC application gets rejected (and how to stop it) The common reasons CQC registration applications are rejected, and practical steps to avoid them before you submit. https://www.youtube.com/embed/yGAPuMjyw3k 118 2026-10-10 yes no https://www.caresyncexperts.co.uk/resources/videos/what-inspectors-really-want-to-see-in-your-logs https://www.caresyncexperts.co.uk/resources/videos/shorts/tMfT3SjGNR0.webp What inspectors really want to see in your logs An empty safeguarding log does not prove a service is safe. The evidence trail inspectors want to follow through your records and notifications. https://www.youtube.com/embed/tMfT3SjGNR0 73 2026-10-07 yes no https://www.caresyncexperts.co.uk/resources/videos/home-care-agency-cqc-registered-after-a-rejected-application-kursi https://i.ytimg.com/vi/jJR60akHrGg/maxresdefault.jpg Home Care Agency CQC Registered After a Rejected Application: Kursi Healthcare Kursi Healthcare Limited came to us with a rejected CQC application that someone else had prepared. We rebuilt it from the business up, prepared them for interview, and they are now CQC registered. https://www.youtube.com/embed/jJR60akHrGg 415 2026-10-05 yes no https://www.caresyncexperts.co.uk/resources/videos/the-shocking-truth-about-safeguarding-concerns-in-england https://www.caresyncexperts.co.uk/resources/videos/shorts/LxvdKhyHmOQ.webp The Shocking Truth About Safeguarding Concerns in England Hundreds of thousands of safeguarding concerns are raised in England each year. If your safeguarding log is empty, can your service show how staff recognise and act on concerns? https://www.youtube.com/embed/LxvdKhyHmOQ 72 2026-10-04 yes no https://www.caresyncexperts.co.uk/resources/videos/why-zero-concerns-is-a-cqc-red-flag https://www.caresyncexperts.co.uk/resources/videos/shorts/4E8huDjnnz0.webp Why "zero concerns" is a CQC red flag Saying your service has never had a safeguarding concern can worry CQC. Are concerns being recognised, recorded and acted on? https://www.youtube.com/embed/4E8huDjnnz0 55 2026-10-02 yes no https://www.caresyncexperts.co.uk/resources/videos/dont-get-caught-out-during-your-next-inspection https://www.caresyncexperts.co.uk/resources/videos/shorts/SeqohZIuzMI.webp Don't get caught out during your next inspection A training matrix shows who completed a course, not which carer is ready for which person. How a client and condition training map closes the gap. https://www.youtube.com/embed/SeqohZIuzMI 103 2026-10-02 yes no https://www.caresyncexperts.co.uk/resources/videos/council-wont-pay-your-care-agency-heres-exactly-how-to-make-them https://i.ytimg.com/vi/dlIgdxWobFg/maxresdefault.jpg Council Won't Pay Your Care Agency? Here's Exactly How to Make Them Eight months, thirty emails and six replies. If a council will not pay a valid invoice for care you have delivered, this is how to get paid using the rules public bodies must follow. https://www.youtube.com/embed/dlIgdxWobFg 363 2026-09-30 yes no https://www.caresyncexperts.co.uk/resources/videos/training-is-not-competency-what-cqc-looks-for https://www.caresyncexperts.co.uk/resources/videos/shorts/2gxVNG05_HI.webp Training Is Not Competency: What CQC Looks For A training certificate proves attendance, not competency. The evidence CQC looks for that shows staff can apply what they learned. https://www.youtube.com/embed/2gxVNG05_HI 78 2026-09-27 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-inspection-how-inspectors-cross-check-staff-files https://www.caresyncexperts.co.uk/resources/videos/shorts/qpizwFM0KI8.webp CQC Inspection: How Inspectors Cross-Check Staff Files CQC inspectors do not read staff files on their own. They follow the evidence from a person's needs to the rota, the training and the competency records. https://www.youtube.com/embed/qpizwFM0KI8 92 2026-09-24 yes no https://www.caresyncexperts.co.uk/resources/videos/care-notes-dont-make-this-mistake-a-coroner-found-it-in-her-file https://i.ytimg.com/vi/-5mhI2V9quE/maxresdefault.jpg Care Notes: Don't Make This Mistake. A Coroner Found It in Her File Care notes like 'settled day, no concerns' fail inspections. A coroner's case shows why daily notes must record what really happened. https://www.youtube.com/embed/-5mhI2V9quE 279 2026-09-23 yes no https://www.caresyncexperts.co.uk/resources/videos/the-secret-reason-good-staff-files-fail-inspections https://www.caresyncexperts.co.uk/resources/videos/shorts/CEYj9KRne90.webp The secret reason good staff files fail inspections Staff files can look perfect and still miss the link that matters: evidence that each carer is ready for the people they support. https://www.youtube.com/embed/CEYj9KRne90 76 2026-09-21 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-inspectors-are-looking-for-this-and-its-not-in-your-files https://i.ytimg.com/vi/mKQB8fB7hsA/maxresdefault.jpg CQC Inspectors Are Looking For This, And It's Not In Your Files Two home care services with the same policies and paperwork can get opposite CQC ratings. What inspectors look for beyond your files. https://www.youtube.com/embed/mKQB8fB7hsA 258 2026-09-19 yes no https://www.caresyncexperts.co.uk/resources/videos/5-steps-to-handle-medication-errors https://www.caresyncexperts.co.uk/resources/videos/shorts/yEK9RgHk8IA.webp 5 Steps To Handle Medication Errors Medication errors happen. The steps to take next to protect the person, your team and your CQC rating. https://www.youtube.com/embed/yEK9RgHk8IA 76 2026-09-17 yes no https://www.caresyncexperts.co.uk/resources/videos/the-3-biggest-mar-chart-mistakes-and-how-to-fix-them https://www.caresyncexperts.co.uk/resources/videos/shorts/OcLg_qcFgRU.webp The 3 Biggest MAR Chart Mistakes (And How to Fix Them) The most common MAR chart mistakes in care homes and domiciliary care, and how to fix them. https://www.youtube.com/embed/OcLg_qcFgRU 84 2026-09-16 yes no https://www.caresyncexperts.co.uk/resources/videos/failed-your-cqc-application-how-vpeg-care-services-got-registered https://i.ytimg.com/vi/vON5fM9r-Zg/maxresdefault.jpg Failed Your CQC Application? How VPEG Care Services Got Registered VPEG Care Services applied to CQC three times on their own and each application came back. We rebuilt the pack so every document agreed and coached both of their key people. The fourth application got them registered. https://www.youtube.com/embed/vON5fM9r-Zg 309 2026-09-15 yes no https://www.caresyncexperts.co.uk/resources/videos/why-your-prn-records-are-a-cqc-risk https://www.caresyncexperts.co.uk/resources/videos/shorts/xGt3mY5_ZSQ.webp Why your PRN records are a CQC risk PRN, or as required, medication is a frequent weak spot at inspection. What a person-centred PRN protocol must contain so any trained team member can give it safely. https://www.youtube.com/embed/xGt3mY5_ZSQ 96 2026-09-15 yes no https://www.caresyncexperts.co.uk/resources/videos/why-good-care-providers-fail-cqc-inspections https://www.caresyncexperts.co.uk/resources/videos/shorts/hlAyYt09aXg.webp Why 'Good' Care Providers Fail CQC Inspections A caring home care team saw its CQC rating drop from Good to Requires Improvement. What the inspector found in the medication records. https://www.youtube.com/embed/hlAyYt09aXg 65 2026-09-14 yes no https://www.caresyncexperts.co.uk/resources/videos/how-to-get-outstanding-at-cqc-the-3-5-secret-2026 https://i.ytimg.com/vi/Z2MPH4Wkkow/maxresdefault.jpg How to Get Outstanding at CQC: The 3.5% Secret (2026) What the small number of domiciliary care services rated Outstanding by CQC do differently. It is not bigger budgets: it is five shifts in thinking, from compliance to impact. https://www.youtube.com/embed/Z2MPH4Wkkow 962 2026-09-12 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-evidence-library-explained-3-layer-system-that-makes-inspection https://www.caresyncexperts.co.uk/resources/videos/shorts/dHNF9A4PmbI.webp CQC Evidence Library Explained: 3 Layer System That Makes Inspection Prep Easy (2026) A three layer evidence library for CQC: service evidence, people evidence and practice evidence, organised so you can answer inspection requests quickly. https://www.youtube.com/embed/dHNF9A4PmbI 82 2026-09-11 yes no https://www.caresyncexperts.co.uk/resources/videos/how-to-handle-the-cqc-document-audit https://www.caresyncexperts.co.uk/resources/videos/shorts/tY0t0jhzcAg.webp How to Handle the CQC Document Audit How to handle the document request that arrives with a CQC inspection notice, and how to have the records ready. https://www.youtube.com/embed/tY0t0jhzcAg 140 2026-09-10 yes no https://www.caresyncexperts.co.uk/resources/videos/evidence-based-care https://www.caresyncexperts.co.uk/resources/videos/shorts/7InPBj-A2Ew.webp Evidence based care Good care still needs organised evidence. Why a clear filing system, paper or digital, stops the last minute scramble before an inspection. https://www.youtube.com/embed/7InPBj-A2Ew 73 2026-09-09 yes no https://www.caresyncexperts.co.uk/resources/videos/broken-care-chain-why-inspectors-mark-this-file-down https://www.caresyncexperts.co.uk/resources/videos/shorts/QbNabioUaao.webp Broken care chain: why inspectors mark this file down A worked example of how gaps in care notes and practice create risk: Mr Thompson, 78, lives alone with diabetes and has two calls a day. On paper the care looks fine. https://www.youtube.com/embed/QbNabioUaao 88 2026-09-08 yes no https://www.caresyncexperts.co.uk/resources/videos/is-your-risk-assessment-safe https://www.caresyncexperts.co.uk/resources/videos/shorts/EtlOU_dsbjM.webp Is your risk assessment safe? If you could swap one person's name for another in a risk assessment, it is not person-centred. How to write control measures staff can follow. https://www.youtube.com/embed/EtlOU_dsbjM 68 2026-09-07 yes no https://www.caresyncexperts.co.uk/resources/videos/the-secret-to-a-well-led-cqc-rating-are-you-answering-this-question https://i.ytimg.com/vi/VfFEAtA6Yk8/maxresdefault.jpg The Secret to a Well-Led CQC Rating: Are You Answering This Question? Well-led is where good care can still be rated Requires Improvement. The one question that catches registered managers out, what Well-led really means, and how to show your leadership makes the service better. https://www.youtube.com/embed/VfFEAtA6Yk8 874 2026-09-06 yes no https://www.caresyncexperts.co.uk/resources/videos/is-your-governance-real-how-to-prove-it-to-the-cqc https://i.ytimg.com/vi/2XUgF9X2f0Q/maxresdefault.jpg Is Your Governance Real? How to Prove It to the CQC Audits only count if something changes because of them. How an improvement loop and a service improvement plan turn your audits into strong Regulation 17 and Well-led evidence. https://www.youtube.com/embed/2XUgF9X2f0Q 782 2026-08-29 yes no https://www.caresyncexperts.co.uk/resources/videos/the-10-types-of-abuse-is-your-care-agency-ready-for-2026 https://i.ytimg.com/vi/Ei-ryyEH_JE/maxresdefault.jpg The 10 Types of Abuse: Is Your Care Agency Ready for 2026? Why saying 'we have never had any concerns' worries CQC inspectors, the ten types of abuse under the Care Act 2014, and how to evidence safeguarding well. https://www.youtube.com/embed/Ei-ryyEH_JE 829 2026-08-17 yes no https://www.caresyncexperts.co.uk/resources/videos/the-missing-link-in-your-cqc-staff-files-and-how-to-fix-it https://i.ytimg.com/vi/UOl2B9bW_2k/maxresdefault.jpg The Missing Link in Your CQC Staff Files (And How to Fix It) Staff files can hold DBS checks, references, right to work and a full training matrix and still fail one question at inspection. This episode explains the gap and how to close it. https://www.youtube.com/embed/UOl2B9bW_2k 823 2026-08-04 yes no https://www.caresyncexperts.co.uk/resources/videos/dont-let-medication-records-ruin-your-cqc-inspection https://i.ytimg.com/vi/8kN8ir8cUs4/maxresdefault.jpg Don't Let Medication Records Ruin Your CQC Inspection Medicines management is an area where many domiciliary care providers fall down at inspection. MAR charts, PRN protocols and the essentials of safe medicines practice. https://www.youtube.com/embed/8kN8ir8cUs4 822 2026-07-26 yes no https://www.caresyncexperts.co.uk/resources/videos/using-your-home-for-cqc-registration https://www.caresyncexperts.co.uk/resources/videos/shorts/bdTQocmTCY4.webp Using your home for CQC registration? You can use your home address for CQC registration, but it will be published on the CQC register. What to think about before you decide. https://www.youtube.com/embed/bdTQocmTCY4 32 2026-07-24 yes no https://www.caresyncexperts.co.uk/resources/videos/i-used-this-for-my-cqc-application-it-got-rejected https://www.caresyncexperts.co.uk/resources/videos/shorts/q20NNZxxark.webp I used this for my CQC application. It got rejected CQC will not accept a virtual office as your registered location. What CQC needs instead, before you apply. https://www.youtube.com/embed/q20NNZxxark 50 2026-07-24 yes no https://www.caresyncexperts.co.uk/resources/videos/care-plans-dont-fail-on-length-they-fail-on-this https://i.ytimg.com/vi/ISIqbxGqqBo/maxresdefault.jpg Care Plans Don't Fail on Length, They Fail on This CQC care plans are not judged on length or formatting. Inspectors run one test: do your risks translate into action? https://www.youtube.com/embed/ISIqbxGqqBo 847 2026-07-20 yes no https://www.caresyncexperts.co.uk/resources/videos/this-one-change-stopped-the-christmas-leave-chaos-in-our-care-company https://www.caresyncexperts.co.uk/resources/videos/shorts/KqZaJakgRxc.webp This one change stopped the Christmas leave chaos in our care company One change that stops the Christmas leave rush in a care company: splitting each carer's leave across the four quarters of the year. https://www.youtube.com/embed/KqZaJakgRxc 40 2026-07-16 yes no https://www.caresyncexperts.co.uk/resources/videos/there-are-3-annual-leave-mistakes-almost-every-care-company-makes https://www.caresyncexperts.co.uk/resources/videos/shorts/Ndx0eTs2B_c.webp There are 3 annual leave mistakes almost every care company makes Three annual leave mistakes care companies make, and how to avoid a December rush. https://www.youtube.com/embed/Ndx0eTs2B_c 38 2026-07-16 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-asks-twice-heres-what-they-want-each-time https://i.ytimg.com/vi/rjjzIYUmPhY/maxresdefault.jpg CQC Asks Twice: Here's What They Want Each Time CQC inspection preparation does not have to mean days of panic. How to build an evidence library so you can hand CQC what it asks for quickly. https://www.youtube.com/embed/rjjzIYUmPhY 825 2026-07-15 yes no https://www.caresyncexperts.co.uk/resources/videos/every-hoisting-decision-needs-these-4-documents https://www.caresyncexperts.co.uk/resources/videos/shorts/_kqBM30Ztbs.webp Every hoisting decision needs these 4 documents Hoisting a person with dementia needs four documents in place: a capacity assessment, a best interests decision, an OT assessment and an updated care plan. https://www.youtube.com/embed/_kqBM30Ztbs 64 2026-07-10 yes no https://www.caresyncexperts.co.uk/resources/videos/when-family-says-no-to-ot-physio-or-gp https://www.caresyncexperts.co.uk/resources/videos/shorts/bquVOkLXSX8.webp When family says no to OT, physio, or GP A family member with lasting power of attorney refuses OT, physio or GP involvement. What the Mental Capacity Act says you must do. https://www.youtube.com/embed/bquVOkLXSX8 64 2026-07-08 yes no https://www.caresyncexperts.co.uk/resources/videos/your-cqc-rating-depends-on-asking-this-before-hoisting https://www.caresyncexperts.co.uk/resources/videos/shorts/PGemYgygQXw.webp Your CQC rating depends on asking this before hoisting A person with dementia is refusing to stand and staff want to use the hoist. The clinical questions to ask first. https://www.youtube.com/embed/PGemYgygQXw 61 2026-07-08 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-is-calling-your-clients-right-now-what-theyre-asking https://i.ytimg.com/vi/A9nSxHh36pQ/hqdefault.jpg CQC Is Calling Your Clients Right Now: What They're Asking CQC collects six types of evidence, and much of it is feedback rather than paperwork. This episode breaks down the six evidence categories and the four that decide a domiciliary care rating. https://www.youtube.com/embed/A9nSxHh36pQ 994 2026-07-06 yes no https://www.caresyncexperts.co.uk/resources/videos/deadly-creams-what-every-care-provider-must-know https://www.caresyncexperts.co.uk/resources/videos/shorts/12iaaRaVoOk.webp Deadly Creams? What Every Care Provider MUST Know! Emollient creams can make clothing and bedding catch fire more easily. Why every care plan that includes them needs a fire risk assessment. https://www.youtube.com/embed/12iaaRaVoOk 66 2026-07-03 yes no https://www.caresyncexperts.co.uk/resources/videos/supporting-vs-administering-a-cream-get-this-wrong-and-you-have-a-cqc https://www.caresyncexperts.co.uk/resources/videos/shorts/N7hmbQ9aWy0.webp Supporting vs administering a cream. Get this wrong and you have a CQC problem Supporting someone with a cream is not the same as administering it. Why the difference shapes your medicines governance in domiciliary care. https://www.youtube.com/embed/N7hmbQ9aWy0 65 2026-07-03 yes no https://www.caresyncexperts.co.uk/resources/videos/the-2026-cqc-warning-why-your-evidence-is-wrong https://i.ytimg.com/vi/GphAS-AcTEc/maxresdefault.jpg The 2026 CQC Warning: Why Your Evidence Is Wrong How CQC inspection changed in 2026 for domiciliary care providers: the Penny Dash review, the updated approach and how to prepare for your next inspection. https://www.youtube.com/embed/GphAS-AcTEc 615 2026-07-02 yes no https://www.caresyncexperts.co.uk/resources/videos/your-ots-plan-isnt-enough-heres-what-cqc-actually-wants https://i.ytimg.com/vi/UfJtaqzTOYw/maxresdefault.jpg Your OT's Plan Isn't Enough: Here's What CQC Actually Wants Who is responsible for moving and handling plans in domiciliary care, and what CQC expects to see when it inspects. https://www.youtube.com/embed/UfJtaqzTOYw 418 2026-06-26 yes no https://www.caresyncexperts.co.uk/resources/videos/your-carer-was-accused-of-abuse-at-another-job-what-you-must-do https://i.ytimg.com/vi/wj9Yq-Bj3oM/maxresdefault.jpg Your Carer Was Accused of Abuse at ANOTHER Job. What You Must Do A carer tells you that a person at her other job has accused her of abuse and the police are involved. What your duties are under Regulations 13 and 18, and the steps to take straight away. https://www.youtube.com/embed/wj9Yq-Bj3oM 627 2026-06-21 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-registered-manager-interview-questions-the-drill https://i.ytimg.com/vi/G-ala0PSHGE/maxresdefault.jpg CQC Registered Manager Interview Questions: The Drill If a person you support fell and went to hospital tonight, would you know whether to notify CQC? A practice drill for the fit person interview. https://www.youtube.com/embed/G-ala0PSHGE 162 2026-06-14 yes no https://www.caresyncexperts.co.uk/resources/videos/language-barriers-in-care-the-double-up-visit-problem-2026 https://i.ytimg.com/vi/NLc9Pi4LlSo/maxresdefault.jpg Language Barriers in Care: The Double-Up Visit Problem (2026) On a double-up visit, the other carer and the client speak a language you do not understand. Why that is a problem, and what to do about it. https://www.youtube.com/embed/NLc9Pi4LlSo 479 2026-06-10 yes no https://www.caresyncexperts.co.uk/resources/videos/starting-a-homecare-agency-from-home-5-cqc-rules-you-cannot-miss https://i.ytimg.com/vi/DSOLKH6vRas/maxresdefault.jpg Starting a Homecare Agency From Home? 5 CQC Rules You CANNOT Miss You can run a domiciliary care company from home. The CQC rules, the Companies House issue and the public address question to think about first. https://www.youtube.com/embed/DSOLKH6vRas 414 2026-06-05 yes no https://www.caresyncexperts.co.uk/resources/videos/16-a-year-is-all-it-cost-to-never-worry-about-dbs-renewals-again https://www.caresyncexperts.co.uk/resources/videos/shorts/c47hd_XQ1ic.webp £16 a year is all it cost to never worry about DBS renewals again The DBS Update Service costs a small yearly fee and keeps each staff member's status current. How to build it into your recruitment process. https://www.youtube.com/embed/c47hd_XQ1ic 65 2026-06-01 yes no https://www.caresyncexperts.co.uk/resources/videos/a-cqc-inspector-is-not-asking-how-often-you-check-dbs https://www.caresyncexperts.co.uk/resources/videos/shorts/V1aDRJy4KWA.webp A CQC inspector is not asking HOW OFTEN you check DBS CQC inspectors are not counting years since your last DBS check. They want a system that shows ongoing suitability, under Regulation 19. https://www.youtube.com/embed/V1aDRJy4KWA 68 2026-06-01 yes no https://www.caresyncexperts.co.uk/resources/videos/how-she-passed-the-cqc-fit-person-interview-first-time-hazel-grove https://i.ytimg.com/vi/c_UEiIJrIas/maxresdefault.jpg How She Passed the CQC Fit Person Interview First Time: Hazel Grove Manor Care Lillian had built her care company and submitted everything to CQC. The fit person interview was the last step. How we prepared her, and how you can prepare too. https://www.youtube.com/embed/c_UEiIJrIas 362 2026-05-31 yes no https://www.caresyncexperts.co.uk/resources/videos/the-6-step-fix-for-dates-only-references https://www.caresyncexperts.co.uk/resources/videos/shorts/lAAJ8vdqCOg.webp The 6-step fix for dates-only references Six steps to follow when a reference only confirms dates, so your recruitment file stands up to CQC. https://www.youtube.com/embed/lAAJ8vdqCOg 69 2026-05-28 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-is-coming-what-do-you-do https://www.caresyncexperts.co.uk/resources/videos/shorts/JxsYCDFZvUo.webp CQC is coming, What do you do? Dates-only references are becoming more common. Is it a red flag, can you still hire, and what does CQC expect? https://www.youtube.com/embed/JxsYCDFZvUo 55 2026-05-27 yes no https://www.caresyncexperts.co.uk/resources/videos/schedule-3-does-not-say-you-need-a-perfect-reference https://www.caresyncexperts.co.uk/resources/videos/shorts/lIeWXabwgbU.webp Schedule 3 does not say you need a perfect reference A dates-only reference does not leave you exposed with CQC, if you know what Schedule 3 actually requires. https://www.youtube.com/embed/lIeWXabwgbU 81 2026-05-27 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-will-find-this-if-your-system-fails-records-reality-check https://i.ytimg.com/vi/T-qAyw36LCE/hqdefault.jpg CQC Will Find This If Your System Fails: Records Reality Check Paper care plans or digital records: what belongs in the client's home, what CQC expects under Regulation 17, and how to stay safe if the system goes down. https://www.youtube.com/embed/T-qAyw36LCE 460 2026-05-25 yes no https://www.caresyncexperts.co.uk/resources/videos/medication-admin-vs-personal-care-cqc-registration-trap https://www.caresyncexperts.co.uk/resources/videos/shorts/B4k2s7g6a7k.webp Medication Admin vs. Personal Care: CQC Registration Trap? If your only reason for a visit is to give medication, it may not be personal care. But helping with eating, washing or toileting changes that. https://www.youtube.com/embed/B4k2s7g6a7k 37 2026-05-20 yes no https://www.caresyncexperts.co.uk/resources/videos/this-registration-mistake-could-cost-you https://www.caresyncexperts.co.uk/resources/videos/shorts/RDMAawuRmX4.webp This registration mistake could cost you Your CQC registration lists the service user bands you can support. Why caring for someone outside those bands is a registration problem, not a medication one. https://www.youtube.com/embed/RDMAawuRmX4 43 2026-05-20 yes no https://www.caresyncexperts.co.uk/resources/videos/is-administering-meds-cqc-regulated-answer-revealed https://www.caresyncexperts.co.uk/resources/videos/shorts/rQSu4mJVok0.webp Is Administering Meds CQC Regulated? Answer Revealed! Giving medication on its own is not a regulated activity under the Health and Social Care Act 2008. What that means for your registration. https://www.youtube.com/embed/rQSu4mJVok0 37 2026-05-19 yes no https://www.caresyncexperts.co.uk/resources/videos/registered-manager-application-rejected-the-evidence-gap-cqc-found https://i.ytimg.com/vi/9akKwSI1dqI/maxresdefault.jpg Registered Manager Application Rejected? The Evidence Gap CQC Found What training evidence CQC asks registered manager applicants for, and why some are asked for higher level safeguarding and medication certificates. https://www.youtube.com/embed/9akKwSI1dqI 512 2026-05-13 yes no https://www.caresyncexperts.co.uk/resources/videos/this-is-why-people-fail-their-cqc-interview https://www.caresyncexperts.co.uk/resources/videos/shorts/rdQ2tvjJFWE.webp This is why people fail their CQC interview For most people the hardest part of the CQC interview is nerves, not knowledge. How mock interviews build the confidence to answer well. https://www.youtube.com/embed/rdQ2tvjJFWE 38 2026-05-13 yes no https://www.caresyncexperts.co.uk/resources/videos/can-you-get-this-cqc-interview-question-right https://www.caresyncexperts.co.uk/resources/videos/shorts/2tapDnvsdD8.webp Can you get this CQC interview question right? A person you support falls and fractures their hip. Do you notify CQC? A Regulation 18 statutory notification question from the fit person interview. https://www.youtube.com/embed/2tapDnvsdD8 37 2026-05-12 yes no https://www.caresyncexperts.co.uk/resources/videos/your-cqc-interview-is-next-week-could-you-answer-this https://www.caresyncexperts.co.uk/resources/videos/shorts/s010NF9o3bY.webp Your CQC interview is next week. Could you answer this? A CQC interview is not a job interview. CQC is assessing whether you are a fit person to run a regulated service. https://www.youtube.com/embed/s010NF9o3bY 23 2026-05-12 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-asked-me-this-most-people-pick-the-wrong-domain https://www.caresyncexperts.co.uk/resources/videos/shorts/dHlv1GaLSyI.webp CQC asked me this. Most people pick the wrong domain Carers keep arriving at different times and nobody told the family about a change to the care plan. Which CQC key question does that fall under? https://www.youtube.com/embed/dHlv1GaLSyI 32 2026-05-11 yes no https://www.caresyncexperts.co.uk/resources/videos/how-we-got-precious-care-cqc-registered-a-domiciliary-care-startup https://i.ytimg.com/vi/jZcE_8Gn_QQ/maxresdefault.jpg How We Got Precious Care CQC Registered: A Domiciliary Care Startup How Precious Care went from a name and a plan to a CQC registered domiciliary care provider working across Cheshire, Greater Manchester and Lancashire: brand, website, application pack and interview coaching. https://www.youtube.com/embed/jZcE_8Gn_QQ 400 2026-05-09 yes no https://www.caresyncexperts.co.uk/resources/videos/your-rota-records-will-expose-it-the-annual-leave-management-problem https://i.ytimg.com/vi/J57mYuzmrkA/maxresdefault.jpg Your Rota Records Will Expose It: The Annual Leave Management Problem CQC Sees How to manage annual leave for a large domiciliary care or supported living team without the December rush. https://www.youtube.com/embed/J57mYuzmrkA 400 2026-05-08 yes no https://www.caresyncexperts.co.uk/resources/videos/dont-fail-your-cqc-interview-what-they-actually-ask https://www.caresyncexperts.co.uk/resources/videos/shorts/wAlAiRWlvZI.webp Don't FAIL Your CQC Interview: What They ACTUALLY Ask! CQC will interview your nominated individual and your registered manager. The areas it asks about, from governance to safeguarding. https://www.youtube.com/embed/wAlAiRWlvZI 115 2026-05-08 yes no https://www.caresyncexperts.co.uk/resources/videos/problems-we-see-with-providers-trying-to-get-cqc-registered https://www.caresyncexperts.co.uk/resources/videos/shorts/ejWYIFm36Bw.webp Problems we see with providers trying to get CQC registered The problems we see again and again when providers apply to register supported living services with CQC, and why incomplete applications are now rejected. https://www.youtube.com/embed/ejWYIFm36Bw 105 2026-05-07 yes no https://www.caresyncexperts.co.uk/resources/videos/hoisting-without-capacity-assessment-thats-a-safeguarding-breach https://i.ytimg.com/vi/HEPqBBoArv4/maxresdefault.jpg Hoisting Without Capacity Assessment? That's a Safeguarding Breach A person with dementia refuses to stand. What the Mental Capacity Act and CQC expect before anyone decides to use a hoist. https://www.youtube.com/embed/HEPqBBoArv4 533 2026-05-03 yes no https://www.caresyncexperts.co.uk/resources/videos/the-emollient-fire-risk-assessment-every-care-provider-is-missing-in https://i.ytimg.com/vi/deJyfxJOZDU/maxresdefault.jpg The Emollient Fire Risk Assessment Every Care Provider Is Missing in 2026 Can your care workers apply non-prescribed creams? What CQC, NICE guidance NG67 and the law say. https://www.youtube.com/embed/deJyfxJOZDU 500 2026-05-01 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-questions-how-to-pass-your-fit-person-interview-first https://i.ytimg.com/vi/HpMvI7ZaOaQ/maxresdefault.jpg CQC Interview Questions: How to Pass Your Fit Person Interview First Time You have done the business plan, the policies and the statement of purpose, and now you are waiting for your CQC interview date. A practice drill that turns the waiting time into preparation. https://www.youtube.com/embed/HpMvI7ZaOaQ 139 2026-04-29 yes no https://www.caresyncexperts.co.uk/resources/videos/two-locations-one-registered-manager-when-cqc-says-no https://i.ytimg.com/vi/fv9NQcN4G4A/maxresdefault.jpg Two Locations, One Registered Manager: When CQC Says No Can one person be the CQC registered manager for two or three locations, or for two different providers? What CQC guidance says, and how to add a location to your registration. https://www.youtube.com/embed/fv9NQcN4G4A 496 2026-04-28 yes no https://www.caresyncexperts.co.uk/resources/videos/dont-make-these-3-dbs-errors-with-cqc https://www.caresyncexperts.co.uk/resources/videos/shorts/NdWe_eZfA9Q.webp Don't make these 3 DBS errors with CQC Three DBS rules that catch out CQC applicants, and how to get your DBS right before you apply. https://www.youtube.com/embed/NdWe_eZfA9Q 53 2026-04-28 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-finds-this-one-mistake-in-every-failing-care-home https://www.caresyncexperts.co.uk/resources/videos/shorts/sV_8ZQFf5Dc.webp CQC finds this one mistake in every failing care home Just this once. How small extras outside the care plan become the norm, leading to tired carers, complaints and inconsistent records. https://www.youtube.com/embed/sV_8ZQFf5Dc 73 2026-04-28 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-in-5-days-how-mari-support-services-passed https://i.ytimg.com/vi/A3Yh28G0dyA/maxresdefault.jpg CQC Interview in 5 Days: How Mari Support Services Passed Mariam from Mari Support Services contacted us five days before her CQC fit person interview, with her application already in. We built her preparation around her own documents, coached her in the evenings around her work, and she passed. https://www.youtube.com/embed/A3Yh28G0dyA 362 2026-04-23 yes no https://www.caresyncexperts.co.uk/resources/videos/that-dbs-on-update-service-cqc-cant-verify-it https://www.caresyncexperts.co.uk/resources/videos/shorts/RR1A87SikEU.webp That DBS on Update Service? CQC can't verify it An Enhanced DBS on the Update Service is not accepted for CQC registration, because CQC cannot verify your identity through it. What you need instead. https://www.youtube.com/embed/RR1A87SikEU 85 2026-04-22 yes no https://www.caresyncexperts.co.uk/resources/videos/paid-ads-are-dead-care-providers-are-winning-with-this-instead https://www.caresyncexperts.co.uk/resources/videos/shorts/TbDw_rfAnr8.webp Paid ads are dead, care providers are winning with this instead How care providers find private clients without paying for leads: a Google Business Profile, local community groups and professional referrals. https://www.youtube.com/embed/TbDw_rfAnr8 100 2026-04-22 yes no https://www.caresyncexperts.co.uk/resources/videos/stockport-homecare-tender-insurance-cqc-and-the-may-5-cutoff https://i.ytimg.com/vi/mXqppfOzHJA/maxresdefault.jpg Stockport Homecare Tender: Insurance, CQC, and the May 5 Cutoff Stockport Council's Ethical Support at Home flexible procurement system for 2026: the lots, rates, CQC requirements and the submission deadline. https://www.youtube.com/embed/mXqppfOzHJA 171 2026-04-21 yes no https://www.caresyncexperts.co.uk/resources/videos/somerset-homecare-dps-2026-450m-contract-13-zones-explained https://i.ytimg.com/vi/lOJ-E4PILpc/maxresdefault.jpg Somerset Homecare DPS 2026: £450m Contract 13 Zones Explained Somerset Council's homecare dynamic purchasing system for 2026: how it works across 13 zones, and how to get on to it. https://www.youtube.com/embed/lOJ-E4PILpc 184 2026-04-20 yes no https://www.caresyncexperts.co.uk/resources/videos/barnet-homecare-tender-2026-36m-framework-3-lots-explained https://i.ytimg.com/vi/wCULxwQTITE/maxresdefault.jpg Barnet Homecare Tender 2026: £36m Framework 3 Lots Explained The London Borough of Barnet homecare framework for 2026: the lots, what CQC requirements apply, and the submission deadline. https://www.youtube.com/embed/wCULxwQTITE 188 2026-04-19 yes no https://www.caresyncexperts.co.uk/resources/videos/bark-works-for-window-cleaners-it-doesnt-work-for-care https://www.caresyncexperts.co.uk/resources/videos/shorts/Jv34eg5L9uc.webp Bark works for window cleaners. It doesn't work for care Why lead sites built for trades do not work for care, where families are choosing on trust rather than price. https://www.youtube.com/embed/Jv34eg5L9uc 56 2026-04-17 yes no https://www.caresyncexperts.co.uk/resources/videos/five-years-zero-clients-one-care-providers-bark-story https://www.caresyncexperts.co.uk/resources/videos/shorts/oFNqvcNxlv8.webp Five Years. Zero Clients. One Care Provider's Bark Story UK care providers describe their experience of paying for leads on Bark, and why paying for the chance to contact a family is not the same as winning a client. https://www.youtube.com/embed/oFNqvcNxlv8 83 2026-04-17 yes no https://www.caresyncexperts.co.uk/resources/videos/ciw-registration-in-wales-whats-different-and-what-catches-providers https://i.ytimg.com/vi/42pu5kLcfNM/maxresdefault.jpg CIW Registration in Wales: What's Different and What Catches Providers Out CIW registration for domiciliary care in Wales is not an extension of CQC. It is a completely separate regulatory framework with its own legislation, its own terminology, and its own requirements. https://www.youtube.com/embed/42pu5kLcfNM 450 2026-04-16 yes no https://www.caresyncexperts.co.uk/resources/videos/one-care-package-destroyed-a-providers-entire-rota https://www.caresyncexperts.co.uk/resources/videos/shorts/3Angwxt8x-I.webp One care package destroyed a provider's entire rota Saying yes to a care package that does not fit your service can wreck your rotas. Why experienced providers set an ideal client profile and keep to it. https://www.youtube.com/embed/3Angwxt8x-I 86 2026-04-15 yes no https://www.caresyncexperts.co.uk/resources/videos/youre-wearing-burnout-like-a-badge-of-honour-and-its-hurting-your https://www.caresyncexperts.co.uk/resources/videos/shorts/c0Jsb_YHp4M.webp You're wearing burnout like a badge of honour, and it's hurting your service A burnt out owner builds a burnt out service. Why your wellbeing is part of running a safe care business, and how an on-call structure helps. https://www.youtube.com/embed/c0Jsb_YHp4M 73 2026-04-15 yes no https://www.caresyncexperts.co.uk/resources/videos/if-you-disappeared-for-2-weeks-would-your-care-business-still-run https://www.caresyncexperts.co.uk/resources/videos/shorts/A5PkwoghMi4.webp If you disappeared for 2 weeks, would your care business still run? If you disappeared for two weeks, would your care business still run? How a simple decision ladder spreads decisions across your team. https://www.youtube.com/embed/A5PkwoghMi4 65 2026-04-14 yes no https://www.caresyncexperts.co.uk/resources/videos/the-three-words-crashing-your-care-plan https://www.caresyncexperts.co.uk/resources/videos/shorts/dQFNBH1iH34.webp The three words crashing your care plan Just this once. How small extras outside the care plan become the norm, and why anything not in the plan should go back for review. https://www.youtube.com/embed/dQFNBH1iH34 96 2026-04-14 yes no https://www.caresyncexperts.co.uk/resources/videos/one-founder-both-cqc-roles-a-first-time-pass-quality-carezone-services https://i.ytimg.com/vi/2RN-S6Ni9C8/maxresdefault.jpg One Founder, Both CQC Roles, a First Time Pass: Quality CareZone Services CQC registration success for Quality CareZone Services: one founder, two CQC roles, and a first time pass. This is the story of what happens when one person builds a care company entirely on their own. https://www.youtube.com/embed/2RN-S6Ni9C8 284 2026-04-13 yes no https://www.caresyncexperts.co.uk/resources/videos/why-do-you-want-to-run-a-care-service https://www.caresyncexperts.co.uk/resources/videos/shorts/HtHAxDEtsKM.webp Why do you want to run a care service? Why do you want to run a care service? The answer that makes it about you, and the answer that makes it about the people you will support. https://www.youtube.com/embed/HtHAxDEtsKM 58 2026-04-13 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-ensuring-person-centred-care https://www.caresyncexperts.co.uk/resources/videos/shorts/ZfUDGl4pKzg.webp CQC interview: ensuring person-centred care How will you make sure care is person-centred? Why CQC wants to hear about people, not paperwork. https://www.youtube.com/embed/ZfUDGl4pKzg 59 2026-04-13 yes no https://www.caresyncexperts.co.uk/resources/videos/how-youd-handle-being-short-staffed https://www.caresyncexperts.co.uk/resources/videos/shorts/KeZqmApYGKY.webp How you'd handle being short-staffed How would you handle being short staffed? Why cutting or combining calls is the wrong answer at a CQC interview, and what to say instead. https://www.youtube.com/embed/KeZqmApYGKY 88 2026-04-10 yes no https://www.caresyncexperts.co.uk/resources/videos/a-family-wants-their-mum-in-bed-all-day https://www.caresyncexperts.co.uk/resources/videos/shorts/u1GXZaphxiI.webp A family wants their mum in bed all day A family wants their mum kept in bed so she will not fall. She wants to get up. What the Mental Capacity Act says, and what a good answer sounds like at interview. https://www.youtube.com/embed/u1GXZaphxiI 72 2026-04-10 yes no https://www.caresyncexperts.co.uk/resources/videos/your-dbs-compliance-is-probably-wrong-heres-why https://i.ytimg.com/vi/HH4PuaK3IVM/maxresdefault.jpg Your DBS Compliance Is Probably Wrong, Here's Why DBS checks for care workers are widely misunderstood. Why there is no three year renewal rule, and what good DBS practice looks like. https://www.youtube.com/embed/HH4PuaK3IVM 480 2026-04-08 yes no https://www.caresyncexperts.co.uk/resources/videos/missed-340k-dont-let-tenders-slip-away https://www.caresyncexperts.co.uk/resources/videos/shorts/PYAhKorhX9M.webp Missed £340K? Don't Let Tenders Slip Away! She had looked for tenders for six months and found nothing, but there were live tenders near her. How she found the right one and won it. https://www.youtube.com/embed/PYAhKorhX9M 79 2026-04-08 yes no https://www.caresyncexperts.co.uk/resources/videos/recruitment-file-red-flag-turn-dates-only-references-into-cqc-evidence https://i.ytimg.com/vi/tvrobmP4Os0/maxresdefault.jpg Recruitment File Red Flag? Turn Dates-Only References Into CQC Evidence References that only confirm dates of employment: why they happen, and a six step process that keeps your recruitment file sound under Schedule 3. https://www.youtube.com/embed/tvrobmP4Os0 461 2026-04-06 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-registered-manager-interview-dont-freeze-in-front-of-the-assessor https://i.ytimg.com/vi/FjdU_LIYrbU/maxresdefault.jpg CQC Registered Manager Interview: Don't Freeze in Front of the Assessor CQC interview preparation for registered managers and nominated individuals in domiciliary care and supported living, and how to stay calm and clear in front of the assessor. https://www.youtube.com/embed/FjdU_LIYrbU 145 2026-04-03 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-sent-you-this-letter-dont-panic https://www.caresyncexperts.co.uk/resources/videos/shorts/1UgUr_re1ik.webp CQC sent you this letter? Don't panic! CQC has written to say it proposes to cancel your registration because you have been dormant. Do not panic, but do respond within the deadline. https://www.youtube.com/embed/1UgUr_re1ik 75 2026-04-01 yes no https://www.caresyncexperts.co.uk/resources/videos/your-competitor-won-a-400m-contract https://www.caresyncexperts.co.uk/resources/videos/shorts/Y4wN84cETKs.webp Your competitor won a £400M contract Proactis, In-Tend, BravoSolution, Find a Tender, Contracts Finder. Different councils use different systems, which is why so many providers miss tenders in their area. https://www.youtube.com/embed/Y4wN84cETKs 60 2026-04-01 yes no https://www.caresyncexperts.co.uk/resources/videos/find-a-tender-is-just-the-notice-board https://www.caresyncexperts.co.uk/resources/videos/shorts/BhKUmgUzC1U.webp Find a tender is just the notice board! Find a Tender is the notice board, not where you bid. The notice tells you which portal holds the real tender documents. https://www.youtube.com/embed/BhKUmgUzC1U 69 2026-03-30 yes no https://www.caresyncexperts.co.uk/resources/videos/what-happens-if-your-system-goes-down https://www.caresyncexperts.co.uk/resources/videos/shorts/huIjuF1rlhg.webp What happens if your system goes down? What happens if your system goes down? A CQC interview question that tests whether you have planned for failure, not your technology. https://www.youtube.com/embed/huIjuF1rlhg 50 2026-03-30 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-registration-success-breathe-care-services-registered-first-time https://i.ytimg.com/vi/Yt-4KarUdgQ/maxresdefault.jpg CQC Registration Success: Breathe Care Services Registered First Time CQC registration success for Breathe Healthcare: how we built their entire application pack, prepared their registered manager and nominated individual for the fit person interview, and got them across the line first time. https://www.youtube.com/embed/Yt-4KarUdgQ 246 2026-03-30 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-staff-retention https://www.caresyncexperts.co.uk/resources/videos/shorts/NAvzs-Rx4b8.webp CQC interview: staff retention We pay competitively is not an answer to CQC's question on staff retention. CQC wants to hear about systems and evidence. https://www.youtube.com/embed/NAvzs-Rx4b8 48 2026-03-27 yes no https://www.caresyncexperts.co.uk/resources/videos/your-service-is-your-evidence-why-folders-fail-under-the-new-framework https://i.ytimg.com/vi/ZJjwx3bKGrM/maxresdefault.jpg Your Service IS Your Evidence: Why Folders Fail Under the New Framework Why an evidence folder is not enough under CQC's quality statements, and how to show that your service itself is the evidence. https://www.youtube.com/embed/ZJjwx3bKGrM 431 2026-03-27 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-staff-support https://www.caresyncexperts.co.uk/resources/videos/shorts/ZPPsF1k_CKo.webp CQC interview: staff support How do you support staff after a difficult incident? A CQC interview question, and how to answer it with a clear framework. https://www.youtube.com/embed/ZPPsF1k_CKo 48 2026-03-27 yes no https://www.caresyncexperts.co.uk/resources/videos/the-cqc-digital-strategy-answer-most-people-get-wrong https://www.caresyncexperts.co.uk/resources/videos/shorts/v2TOkbRLe8Q.webp The CQC digital strategy answer most people get wrong The CQC interview question on digital care systems, and a framework for answering it well. https://www.youtube.com/embed/v2TOkbRLe8Q 63 2026-03-26 yes no https://www.caresyncexperts.co.uk/resources/videos/can-you-own-both-property-and-care https://www.caresyncexperts.co.uk/resources/videos/shorts/Boeo7C7y_9w.webp Can You Own Both Property and Care? Can you own the property and provide the care in supported living? CQC can accept two separate companies with the same owners, if the separation is genuine. https://www.youtube.com/embed/Boeo7C7y_9w 23 2026-03-25 yes no https://www.caresyncexperts.co.uk/resources/videos/never-combine-these-two-accounts-or-fail-cqc https://www.caresyncexperts.co.uk/resources/videos/shorts/ofG9UD-qcYg.webp Never combine these two accounts or fail CQC Financial separation in a supported living dual company structure: separate bank accounts, invoices and accounts, with rent and care fees never mixed. https://www.youtube.com/embed/ofG9UD-qcYg 27 2026-03-25 yes no https://www.caresyncexperts.co.uk/resources/videos/virtual-office-killed-my-cqc-application-dont-make-this-mistake https://i.ytimg.com/vi/vObKeFtewbY/maxresdefault.jpg Virtual Office Killed My CQC Application, Don't Make This Mistake Can you use your home address for CQC registration? What CQC accepts for domiciliary care, and why virtual offices cause problems. https://www.youtube.com/embed/vObKeFtewbY 423 2026-03-25 yes no https://www.caresyncexperts.co.uk/resources/videos/one-quarterly-update-saves-you-everything https://www.caresyncexperts.co.uk/resources/videos/shorts/vJmuo1grkYk.webp One Quarterly Update Saves You Everything Your Central Digital Platform share code does not expire, but your details must stay current. Buyers check them before they award a contract. https://www.youtube.com/embed/vJmuo1grkYk 42 2026-03-24 yes no https://www.caresyncexperts.co.uk/resources/videos/most-care-providers-get-this-wrong-about-medication-and-cqc https://i.ytimg.com/vi/jcCso0eH2zs/maxresdefault.jpg Most Care Providers Get This Wrong About Medication and CQC Registration Is giving medication a CQC regulated activity? The real answer, and what it means for your registration. https://www.youtube.com/embed/jcCso0eH2zs 385 2026-03-23 yes no https://www.caresyncexperts.co.uk/resources/videos/every-nhs-tender-now-requires-this https://www.caresyncexperts.co.uk/resources/videos/shorts/pkycDqGlRD8.webp Every NHS Tender Now Requires This Council contracts and NHS tenders now ask for your Central Digital Platform share code. Without one you cannot submit a bid. https://www.youtube.com/embed/pkycDqGlRD8 42 2026-03-23 yes no https://www.caresyncexperts.co.uk/resources/videos/how-to-get-rqia-approval-first-time-northern-ireland-domiciliary-care https://i.ytimg.com/vi/r1NCxJvH8jc/maxresdefault.jpg How to Get RQIA Approval First Time: Northern Ireland Domiciliary Care How to register a domiciliary care agency in Northern Ireland with RQIA: the steps, the documents and the mistakes to avoid. https://www.youtube.com/embed/r1NCxJvH8jc 667 2026-03-19 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-questions-2026-how-to-pass-first-time https://i.ytimg.com/vi/tYwxO-Epai0/maxresdefault.jpg CQC Interview Questions 2026: How to Pass First Time A walk through of our CQC interview preparation platform for registered managers and nominated individuals: the five key questions, topic drills and live mock interview sessions. https://www.youtube.com/embed/tYwxO-Epai0 488 2026-03-12 yes no https://www.caresyncexperts.co.uk/resources/videos/the-one-cqc-mistake-that-gets-supported-living-applications-rejected https://i.ytimg.com/vi/EpoII9TMG-I/maxresdefault.jpg The One CQC Mistake That Gets Supported Living Applications Rejected on Day One Supported living CQC registration: the regulated activity you need, the mistakes that get applications rejected, and the interview that comes next. https://www.youtube.com/embed/EpoII9TMG-I 443 2026-03-09 yes no https://www.caresyncexperts.co.uk/resources/videos/enhanced-dbs-on-update-service-you-need-to-watch-this-before-cqc-apply https://i.ytimg.com/vi/fEv0NpUFZW4/maxresdefault.jpg Enhanced DBS on Update Service? You Need to Watch This Before CQC Apply Can you use an Enhanced DBS on the Update Service for CQC registration? What CQC accepts, and what to do before you submit. https://www.youtube.com/embed/fEv0NpUFZW4 362 2026-03-02 yes no https://www.caresyncexperts.co.uk/resources/videos/i-spent-thousands-on-bark-for-care-leads-heres-what-happened https://i.ytimg.com/vi/1kMr_daxur8/maxresdefault.jpg I Spent Thousands on Bark for Care Leads, Here's What Happened Is Bark worth it for finding private home care clients? What real UK care providers told us about their experience. https://www.youtube.com/embed/1kMr_daxur8 623 2026-02-27 yes no https://www.caresyncexperts.co.uk/resources/videos/care-business-failing-youre-probably-making-these-7-mistakes-right-now https://i.ytimg.com/vi/Nl_cH4DlyIA/maxresdefault.jpg Care Business Failing? You're Probably Making These 7 Mistakes Right Now Seven mistakes that quietly damage domiciliary care and supported living businesses, and how to fix each one. https://www.youtube.com/embed/Nl_cH4DlyIA 894 2026-02-24 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-right-vs-wrong-answers-that-make-or-break-you https://i.ytimg.com/vi/UrO78zeGNew/maxresdefault.jpg CQC Interview: Right vs Wrong Answers That Make or Break You Ten red flags that get people rejected at the CQC registration interview, with example questions, weak answers and stronger ones. https://www.youtube.com/embed/UrO78zeGNew 919 2026-02-20 yes no https://www.caresyncexperts.co.uk/resources/videos/the-wrong-regulator-costs-you-the-contract-healthcare-tender https://i.ytimg.com/vi/lmcKeJvUX6k/maxresdefault.jpg The Wrong Regulator Costs You the Contract: Healthcare Tender Eligibility 2026 Before you spend weeks on a healthcare tender, check you can pass the eligibility checks. Three checks that disqualify providers before their bid is read. https://www.youtube.com/embed/lmcKeJvUX6k 320 2026-02-18 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-threatening-to-cancel-the-evidence-bundle-that-saves-your https://i.ytimg.com/vi/FJxFWll6lTs/maxresdefault.jpg CQC Threatening to Cancel? The Evidence Bundle That Saves Your Registration CQC cancelling your registration for dormancy? If you've received a Notice of Proposal because you haven't delivered regulated activity for 12 months, don't panic. https://www.youtube.com/embed/FJxFWll6lTs 504 2026-02-16 yes no https://www.caresyncexperts.co.uk/resources/videos/your-cqc-interview-preparation-is-missing-this-staff-wellbeing https://i.ytimg.com/vi/TFHEeVCEoOQ/maxresdefault.jpg Your CQC Interview Preparation Is Missing This Staff Wellbeing Framework Three staff wellbeing questions CQC asks at the fit person interview, and how to answer them with real examples. https://www.youtube.com/embed/TFHEeVCEoOQ 232 2026-02-13 yes no https://www.caresyncexperts.co.uk/resources/videos/care-tenders-uk-stop-searching-start-winning https://i.ytimg.com/vi/cxwwNq3D6yM/maxresdefault.jpg Care Tenders UK: Stop Searching, Start Winning Councils advertise care tenders on many different portals, from Find a Tender and Contracts Finder to Proactis and In-Tend. How the system works, where the real tender documents sit, and how to find the opportunities that suit you. https://www.youtube.com/embed/cxwwNq3D6yM 540 2026-02-11 yes no https://www.caresyncexperts.co.uk/resources/videos/new-cqc-rules-february-2026-no-second-chances-on-your-application https://i.ytimg.com/vi/fxbiZIa-feo/maxresdefault.jpg New CQC Rules February 2026: No Second Chances on Your Application How CQC now handles incomplete registration applications, and why one missing document can mean starting again at the back of the queue. https://www.youtube.com/embed/fxbiZIa-feo 457 2026-02-10 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-inspectors-trick-question-about-system-downtime-heres-the-answer https://i.ytimg.com/vi/Bk237HWoRmU/maxresdefault.jpg CQC Inspectors' Trick Question About System Downtime, Here's the Answer They Want Five questions CQC asks about technology and digital care records at interview, and how to answer them. https://www.youtube.com/embed/Bk237HWoRmU 323 2026-02-09 yes no https://www.caresyncexperts.co.uk/resources/videos/own-property-and-provide-care-heres-exactly-how-cqc-wants-it https://i.ytimg.com/vi/q-oYRU5VCI4/maxresdefault.jpg Own Property AND Provide Care? Here's Exactly How CQC Wants It Structured Can you own supported living properties and provide the care? Yes, with the right two company structure. How to set it up so CQC can approve it. https://www.youtube.com/embed/q-oYRU5VCI4 649 2026-02-06 yes no https://www.caresyncexperts.co.uk/resources/videos/government-contracts-are-impossible-without-cdp-registration-heres-why https://i.ytimg.com/vi/EvDbhh29-5I/maxresdefault.jpg Government Contracts Are IMPOSSIBLE Without CDP Registration (Here's Why) Suppliers who want NHS or council work now need to register on the Central Digital Platform under the Procurement Act 2023. A step by step guide to registering and getting your supplier share code. https://www.youtube.com/embed/EvDbhh29-5I 407 2026-02-04 yes no https://www.caresyncexperts.co.uk/resources/videos/buying-property-before-your-first-tender-this-will-cost-you-everything https://i.ytimg.com/vi/JtnY23LYzYE/maxresdefault.jpg Buying Property Before Your First Tender? This Will Cost You Everything Why buying or leasing property before you win your first supported living tender is a costly mistake, what CQC expects on separating housing and care, and what councils want to see in your bid. https://www.youtube.com/embed/JtnY23LYzYE 329 2026-02-02 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-2026-partnership-questions-say-this-to-get-approved https://i.ytimg.com/vi/FKGtgWE6ESw/maxresdefault.jpg CQC Interview 2026: Partnership Questions, Say THIS to Get APPROVED What to say, and what not to say, when CQC asks about partnership working at your interview. https://www.youtube.com/embed/FKGtgWE6ESw 326 2026-01-27 yes no https://www.caresyncexperts.co.uk/resources/videos/the-real-tenancy-test-every-supported-living-provider-gets-wrong https://i.ytimg.com/vi/_LPAZFxOaDc/maxresdefault.jpg The Real Tenancy Test Every Supported Living Provider Gets Wrong What Right Support, Right Care, Right Culture means for a supported living service, and why applications that do not show it struggle at CQC. https://www.youtube.com/embed/_LPAZFxOaDc 387 2026-01-21 yes no https://www.caresyncexperts.co.uk/resources/videos/harrow-council-21-million-home-care-tender-2026-7-lots-8-years-full https://i.ytimg.com/vi/x36i6RYzI40/maxresdefault.jpg Harrow Council £21 Million Home Care Tender 2026: 7 Lots, 8 Years, Full Breakdown A full breakdown of the London Borough of Harrow home support framework for 2026: the lots, the length of the contract, and what domiciliary care providers in north west London need to bid. https://www.youtube.com/embed/x36i6RYzI40 508 2026-01-19 yes no https://www.caresyncexperts.co.uk/resources/videos/no-accounts-how-new-care-providers-can-still-pass-financial-checks-and https://i.ytimg.com/vi/y8NOFBH5Kp0/maxresdefault.jpg No Accounts? How New Care Providers Can Still Pass Financial Checks & Win NHS & Council Tenders UK No accounts yet? How new care providers can still pass the financial checks for NHS and council tenders, and the alternative evidence they can give. https://www.youtube.com/embed/y8NOFBH5Kp0 419 2026-01-12 yes no https://www.caresyncexperts.co.uk/resources/videos/how-new-care-providers-can-win-nhs-and-council-care-tenders-with-no https://i.ytimg.com/vi/SUL0b4Scyvk/maxresdefault.jpg How New Care Providers Can Win NHS And Council Care Tenders With No References UK No company references yet? How new care providers can still compete for NHS and council tenders, and what the rules allow buyers to accept. https://www.youtube.com/embed/SUL0b4Scyvk 332 2026-01-07 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-registration-killing-your-supported-living-plans https://i.ytimg.com/vi/CmPQopGzxN8/hqdefault.jpg CQC Registration Killing Your Supported Living Plans? Do you need CQC registration for supported living? When personal care makes it a regulated activity, and when it does not. https://www.youtube.com/embed/CmPQopGzxN8 618 2026-01-01 yes no https://www.caresyncexperts.co.uk/resources/videos/supported-living-referrals-the-framework-strategy-nobodys-explaining https://i.ytimg.com/vi/992netJXNS8/maxresdefault.jpg Supported Living Referrals: The Framework Strategy Nobody's Explaining CQC registered for supported living but no property yet? How frameworks and commissioners can bring referrals before you have a house lined up. https://www.youtube.com/embed/992netJXNS8 961 2025-12-30 yes no https://www.caresyncexperts.co.uk/resources/videos/dom-care-first-heres-why-cqc-expects-more-in-2026 https://i.ytimg.com/vi/-sQusa5D0bU/maxresdefault.jpg Dom Care First? Here's Why CQC Expects More in 2026 Domiciliary care or supported living: which CQC registration route is easier to start with, and what CQC expects for each. https://www.youtube.com/embed/-sQusa5D0bU 899 2025-12-25 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-registered-but-no-clients-heres-what-real-providers-are-doing https://i.ytimg.com/vi/By_lJItwnJI/maxresdefault.jpg CQC Registered But No Clients? Here's What Real Providers Are Doing You have your CQC registration. Now what? Ten practical ways real UK providers are finding their first clients and building trust in their local area. https://www.youtube.com/embed/By_lJItwnJI 895 2025-12-25 yes no https://www.caresyncexperts.co.uk/resources/videos/14-month-wait-for-cqc-registration-do-this-instead https://i.ytimg.com/vi/17hARRcmA5o/maxresdefault.jpg 14-Month Wait for CQC Registration? Do This Instead How long CQC registration takes, and practical ways to plan your timeline and avoid delays. https://www.youtube.com/embed/17hARRcmA5o 942 2025-12-23 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-2025-registration-changes-what-was-removed-documents-portal https://i.ytimg.com/vi/_fnywu0ff5s/maxresdefault.jpg CQC 2025 Registration Changes, What Was Removed? Documents, Portal Updates and What to Do Instead What changed in the CQC registration process in 2025: the documents no longer attached at submission, and what is still required. https://www.youtube.com/embed/_fnywu0ff5s 250 2025-12-17 yes no https://www.caresyncexperts.co.uk/resources/videos/nhs-hwe-domiciliary-care-aqp-2025-complete-tender-guide-deadline-5 https://i.ytimg.com/vi/TkEuEpgUaR8/maxresdefault.jpg NHS HWE Domiciliary Care AQP 2025: Complete Tender Guide: Deadline 5 January 2026 A guide to the NHS Hertfordshire and West Essex domiciliary care Any Qualified Provider contract: what it covers, how the CarePulse portal works and how to apply. https://www.youtube.com/embed/TkEuEpgUaR8 663 2025-12-08 yes no https://www.caresyncexperts.co.uk/resources/videos/your-cqc-application-was-rejected-dont-make-these-mistakes-again https://i.ytimg.com/vi/AHKDJApEDrI/maxresdefault.jpg Your CQC Application Was Rejected, Don't Make These Mistakes Again What to do if your CQC registration application has been refused, the most common mistakes, and how to build a stronger resubmission. https://www.youtube.com/embed/AHKDJApEDrI 422 2025-11-30 yes no https://www.caresyncexperts.co.uk/resources/videos/missing-policies-heres-what-cqc-will-flag https://i.ytimg.com/vi/9IGleWmxfCo/maxresdefault.jpg Missing Policies? Here's What CQC Will Flag The policies CQC expects to see, and how gaps in your policy pack can delay registration. https://www.youtube.com/embed/9IGleWmxfCo 360 2025-11-25 yes no https://www.caresyncexperts.co.uk/resources/videos/your-landlord-is-counting-on-you-making-this-mistake https://i.ytimg.com/vi/Cg3_PKa748Q/maxresdefault.jpg Your Landlord Is Counting On You Making This Mistake The biggest mistake new supported living providers make with their landlord and property arrangements, and how to avoid it. https://www.youtube.com/embed/Cg3_PKa748Q 785 2025-11-21 yes no https://www.caresyncexperts.co.uk/resources/videos/training-certificates-dont-mean-competent-staff-cqc-wants-this-instead https://i.ytimg.com/vi/ZIYoQbrifJE/maxresdefault.jpg Training Certificates Don't Mean Competent Staff, CQC Wants This Instead Training certificates do not prove competence. What CQC wants to see instead, and how to evidence that staff can apply what they learned. https://www.youtube.com/embed/ZIYoQbrifJE 1119 2025-11-16 yes no https://www.caresyncexperts.co.uk/resources/videos/staff-turnover-crisis-your-supervision-system-is-broken https://i.ytimg.com/vi/7UPhyS0Zr24/maxresdefault.jpg Staff Turnover Crisis? Your Supervision System Is Broken Why so many staff supervision systems fail, and how to fix yours to improve retention, wellbeing and CQC compliance. https://www.youtube.com/embed/7UPhyS0Zr24 817 2025-11-12 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-inspectors-reveal-what-they-actually-look-for-in-care-files https://i.ytimg.com/vi/J7_ooLySQiA/maxresdefault.jpg CQC Inspectors Reveal What They Actually Look For in Care Files How to build an inspection ready service user file: consent, care plans, medication records, risk assessments and daily notes. https://www.youtube.com/embed/J7_ooLySQiA 561 2025-11-06 yes no https://www.caresyncexperts.co.uk/resources/videos/the-one-mistake-care-providers-make-with-staff-files-that-triggers-cqc https://i.ytimg.com/vi/DSULqqNCy0k/maxresdefault.jpg The One Mistake Care Providers Make With Staff Files That Triggers CQC Enforcement What CQC inspectors look for in a staff file, from right to work and references to DBS checks and training, and the missing documents that can lead to enforcement action. https://www.youtube.com/embed/DSULqqNCy0k 468 2025-10-30 yes no https://www.caresyncexperts.co.uk/resources/videos/cqcs-9-000-inspection-target-means-your-service-could-be-next-are-you https://i.ytimg.com/vi/EaqiT9jVwgI/maxresdefault.jpg CQC's 9,000 Inspection Target Means YOUR Service Could Be Next: Are You Ready? CQC plans many more inspections across homecare, care homes and NHS services, with shorter notice and new ways of monitoring. What that means for your service and how to prepare now. https://www.youtube.com/embed/EaqiT9jVwgI 200 2025-10-26 yes no https://www.caresyncexperts.co.uk/resources/videos/registered-manager-required-cqcs-new-2025-home-care-registration-rules https://i.ytimg.com/vi/9XyDEb978mA/maxresdefault.jpg Registered Manager Required: CQC's New 2025 Home Care Registration Rules The changes CQC announced in July 2025 for home care registration, including the registered manager requirement, and what they mean if you are starting a care agency. https://www.youtube.com/embed/9XyDEb978mA 312 2025-10-22 yes no https://www.caresyncexperts.co.uk/resources/videos/leicestershire-home-care-tender-2026-2034-complete-framework-guide-for https://i.ytimg.com/vi/r3lraJeN13M/maxresdefault.jpg Leicestershire Home Care Tender 2026-2034: Complete Framework Guide for Care Providers A guide to Leicestershire County Council's eight year home care framework from 2026: what the council is buying and how domiciliary care providers can take part. https://www.youtube.com/embed/r3lraJeN13M 531 2025-10-19 yes no https://www.caresyncexperts.co.uk/resources/videos/evidence-pack-complete-cqc-registration-checklist-for-domiciliary-care https://i.ytimg.com/vi/roHcNKrCq2w/maxresdefault.jpg Evidence Pack Complete? CQC Registration Checklist for Domiciliary Care Agencies A CQC registration checklist for domiciliary care agencies: the documents you need and how to get your evidence pack complete before you apply. https://www.youtube.com/embed/roHcNKrCq2w 326 2025-10-12 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-2025-changes-shorter-notice-remote-assessments-and-whats-coming https://i.ytimg.com/vi/4yswhMhiG-A/maxresdefault.jpg CQC 2025 Changes: Shorter Notice, Remote Assessments, and What's Coming for You CQC is changing how it inspects homecare, with shorter notice, remote assessments and more inspections. What that means for your service and how to be ready. https://www.youtube.com/embed/4yswhMhiG-A 257 2025-10-10 yes no https://www.caresyncexperts.co.uk/resources/videos/cqcs-new-inspection-framework-what-theyre-really-looking-for-in https://i.ytimg.com/vi/oDwQADffVyY/maxresdefault.jpg CQC's New Inspection Framework: What They're Really Looking For in Outcomes How to evidence outcomes for CQC: setting goals, tracking progress and showing the difference your service makes. https://www.youtube.com/embed/oDwQADffVyY 333 2025-10-05 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-inspectors-check-this-first-your-care-processes-under-the https://i.ytimg.com/vi/2VKg_gg5Umk/maxresdefault.jpg CQC Inspectors Check This First: Your Care Processes Under the Microscope How CQC reviews your processes under the single assessment framework, from policies and procedures to staff training. https://www.youtube.com/embed/2VKg_gg5Umk 384 2025-10-01 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-inspectors-are-looking-for-this-during-real-time-observations https://i.ytimg.com/vi/uL41MpcEtBQ/maxresdefault.jpg CQC Inspectors Are Looking For This During Real-Time Observations How CQC inspectors use observation as evidence, and what they notice during an inspection. https://www.youtube.com/embed/uL41MpcEtBQ 333 2025-09-26 yes no https://www.caresyncexperts.co.uk/resources/videos/your-multi-agency-reputation-is-your-cqc-defence-heres-how-to-build-it https://i.ytimg.com/vi/O4sX-gmMitw/maxresdefault.jpg Your Multi-Agency Reputation Is Your CQC Defence, Here's How to Build It How feedback from GPs, social workers, commissioners and other partners shapes your CQC rating, and how to build those relationships. https://www.youtube.com/embed/O4sX-gmMitw 405 2025-09-08 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-staff-feedback-are-you-doing-it-wrong https://i.ytimg.com/vi/_r1L-yS7HSs/maxresdefault.jpg CQC Staff Feedback: Are You Doing It Wrong? How feedback from your staff and leaders counts as evidence in CQC's single assessment framework. https://www.youtube.com/embed/_r1L-yS7HSs 310 2025-08-22 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-evidence-collection-what-works-and-what-doesnt https://i.ytimg.com/vi/1CSoJcc0U04/maxresdefault.jpg CQC Evidence Collection: What Works and What Doesn't Episode 1 of our series on CQC's assessment framework: how CQC measures people's experience of your service. https://www.youtube.com/embed/1CSoJcc0U04 382 2025-07-31 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-vs-ciw-vs-rqia-whats-the-difference-in-uk-care-regulations https://i.ytimg.com/vi/fo-GIiJgn5c/maxresdefault.jpg CQC vs CIW vs RQIA, What's the Difference in UK Care Regulations? CQC regulates care in England, CIW in Wales and RQIA in Northern Ireland. The differences between them, and which one your service needs. https://www.youtube.com/embed/fo-GIiJgn5c 266 2025-06-16 yes no https://www.caresyncexperts.co.uk/resources/videos/how-to-register-a-domiciliary-care-agency-under-rqia https://i.ytimg.com/vi/Q6bMdu3--O4/maxresdefault.jpg How to Register a Domiciliary Care Agency under RQIA How to register a domiciliary care agency in Northern Ireland with RQIA, the regulator for health and social care services there. https://www.youtube.com/embed/Q6bMdu3--O4 207 2025-06-03 yes no https://www.caresyncexperts.co.uk/resources/videos/understanding-the-6-evidence-categories-in-the-new-cqc-framework-what https://i.ytimg.com/vi/ZKZ0j-XiHNI/maxresdefault.jpg Understanding the 6 Evidence Categories in the New CQC Framework: What Providers Need to Know The six evidence categories in CQC's single assessment framework, and what each one means for your inspection. https://www.youtube.com/embed/ZKZ0j-XiHNI 218 2025-05-20 yes no https://www.caresyncexperts.co.uk/resources/videos/myths-about-starting-a-home-care-business-that-are-simply-not-true https://i.ytimg.com/vi/nWLT8DGPlFY/maxresdefault.jpg Myths About Starting a Home Care Business (That Are Simply Not True!) The myths that stop people starting a home care business, and the reality behind each one. https://www.youtube.com/embed/nWLT8DGPlFY 219 2025-05-12 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-pir-submission-failing-heres-what-youre-missing https://i.ytimg.com/vi/ybHzTkczmmI/maxresdefault.jpg CQC PIR Submission Failing? Here's What You're Missing Why CQC Provider Information Return submissions go wrong, from tight deadlines to data accuracy, and how to get yours right. https://www.youtube.com/embed/ybHzTkczmmI 236 2025-04-20 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-in-30-days-this-strategy-works https://i.ytimg.com/vi/CvAT7VpYLAY/maxresdefault.jpg CQC Interview in 30 Days? This Strategy Works A 30 day plan for your CQC interview: the common questions, the key documents and how to prepare. https://www.youtube.com/embed/CvAT7VpYLAY 510 2025-04-13 yes no https://www.caresyncexperts.co.uk/resources/videos/starting-a-supported-living-service-dont-make-these-5-mistakes https://i.ytimg.com/vi/Qtu87fjzSG4/maxresdefault.jpg Starting a Supported Living Service? Don't Make These 5 Mistakes How to start a supported living service in the UK: the business models, CQC registration and winning local authority contracts. https://www.youtube.com/embed/Qtu87fjzSG4 406 2025-04-06 yes no https://www.caresyncexperts.co.uk/resources/videos/home-care-agency-in-2026-is-now-the-right-time-to-start https://i.ytimg.com/vi/UZDV2aaeAsc/maxresdefault.jpg Home Care Agency in 2026, Is Now the Right Time to Start? A step by step guide to starting a home care agency: CQC registration, recruiting staff, marketing and growing the business. https://www.youtube.com/embed/UZDV2aaeAsc 357 2025-03-31 yes no https://www.caresyncexperts.co.uk/resources/videos/how-much-do-i-need-to-start-a-care-agency-in-the-uk https://i.ytimg.com/vi/eZo58WE5nNM/maxresdefault.jpg How Much Do I Need to Start a Care Agency in the UK How much it costs to start a care agency in the UK: staffing, compliance, office space and marketing, so you can plan your budget. https://www.youtube.com/embed/eZo58WE5nNM 356 2025-03-20 yes no https://www.caresyncexperts.co.uk/resources/videos/supported-living-businesses-fail-for-these-exact-reasons https://i.ytimg.com/vi/9YMmCPYHry0/maxresdefault.jpg Supported Living Businesses Fail For These Exact Reasons The biggest lessons new supported living providers learn the hard way, from local demand and regulation to finances and marketing. https://www.youtube.com/embed/9YMmCPYHry0 340 2025-03-07 yes no https://www.caresyncexperts.co.uk/resources/videos/your-supported-living-business-wont-grow-without-this https://i.ytimg.com/vi/MvQyLhjcX-E/maxresdefault.jpg Your Supported Living Business Won't Grow Without This How to fill your supported living properties: building referral networks, being found online and working with local partners. https://www.youtube.com/embed/MvQyLhjcX-E 315 2025-03-04 yes no https://www.caresyncexperts.co.uk/resources/videos/which-supported-living-model-will-make-you-the-most-money https://i.ytimg.com/vi/faE1Z-fDZUs/maxresdefault.jpg Which Supported Living Model Will Make You the Most Money? Three supported living business models, for young people, older people and people with complex needs, and how to choose the one that fits your skills and your area. https://www.youtube.com/embed/faE1Z-fDZUs 304 2025-03-03 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-pir-updates-2026-dont-get-these-wrong https://i.ytimg.com/vi/my5gaQ-to6A/maxresdefault.jpg CQC PIR Updates 2026: Don't Get These Wrong What the CQC Provider Information Return is, why it matters, the common problems providers hit, and how to complete it correctly. https://www.youtube.com/embed/my5gaQ-to6A 210 2025-02-25 yes no https://www.caresyncexperts.co.uk/resources/videos/how-to-set-up-a-care-agency-everything-you-need-to-know-for-2025 https://i.ytimg.com/vi/3hj2rgMvecs/maxresdefault.jpg How to Set Up a Care Agency, Everything You Need to Know for 2025 Everything you need to set up a care agency: what a care agency does, the steps to launch, and how to plan the business. https://www.youtube.com/embed/3hj2rgMvecs 304 2025-02-22 yes no https://www.caresyncexperts.co.uk/resources/videos/new-tender-alert-homecare-and-support-services-hertfordshire-county https://i.ytimg.com/vi/9GdCa5LbbmA/maxresdefault.jpg New Tender Alert: Homecare and Support Services, Hertfordshire County Council A tender alert for Hertfordshire County Council's homecare and support services, and what providers need to know before they apply. https://www.youtube.com/embed/9GdCa5LbbmA 172 2025-02-17 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-compliance-quiz-how-well-do-you-actually-understand-it https://i.ytimg.com/vi/vslKbERlxjQ/maxresdefault.jpg CQC Compliance Quiz: How Well Do You ACTUALLY Understand It? A quickfire CQC compliance quiz. Grab a notepad, answer the questions on safeguarding, governance, training and inspections, and see how ready your agency is. https://www.youtube.com/embed/vslKbERlxjQ 261 2025-02-15 yes no https://www.caresyncexperts.co.uk/resources/videos/hospital-partnerships-and-gp-referrals-growing-your-home-care-agency https://i.ytimg.com/vi/i_vTzNMSOvQ/maxresdefault.jpg Hospital Partnerships and GP Referrals: Growing Your Home Care Agency Without Ads How to grow a home care agency through referral networks: building partnerships with hospitals, GPs, community groups and local services. https://www.youtube.com/embed/i_vTzNMSOvQ 238 2025-02-09 yes no https://www.caresyncexperts.co.uk/resources/videos/registered-manager-interview-secrets-cqc-inspectors-reveal-what-theyre https://i.ytimg.com/vi/ckH9WQoOq3g/maxresdefault.jpg Registered Manager Interview Secrets: CQC Inspectors Reveal What They're Looking For Six common CQC registered manager interview questions, with guidance on what CQC expects and how to show your leadership and care knowledge. https://www.youtube.com/embed/ckH9WQoOq3g 237 2025-02-03 yes no https://www.caresyncexperts.co.uk/resources/videos/new-tender-alert-swindon-borough-council-community-based-supported https://i.ytimg.com/vi/a_BLhvyNd1U/maxresdefault.jpg New Tender Alert: Swindon Borough Council Community Based Supported Living Framework A tender alert for Swindon Borough Council's community based supported living framework: the key details and who can apply. https://www.youtube.com/embed/a_BLhvyNd1U 219 2025-02-02 yes no https://www.caresyncexperts.co.uk/resources/videos/new-tender-alert-bedford-borough-council-supported-living-and https://i.ytimg.com/vi/8_67YWc8pkk/maxresdefault.jpg New Tender Alert: Bedford Borough Council Supported Living and Community Based Support A tender alert for Bedford Borough Council's supported living and community based support services: the key details and who can apply. https://www.youtube.com/embed/8_67YWc8pkk 182 2025-02-01 yes no https://www.caresyncexperts.co.uk/resources/videos/starting-a-home-care-agency-pick-the-right-model-first https://i.ytimg.com/vi/cbMquiMKon4/maxresdefault.jpg Starting a Home Care Agency? Pick the Right Model First Starting from scratch, buying a franchise or buying an existing agency. The three ways into home care, and how to choose the right one for you. https://www.youtube.com/embed/cbMquiMKon4 268 2025-01-31 yes no https://www.caresyncexperts.co.uk/resources/videos/why-most-home-care-agencies-struggle-to-find-clients-the-real-reasons https://i.ytimg.com/vi/YyJEJ6Noy2E/maxresdefault.jpg Why Most Home Care Agencies Struggle to Find Clients: The Real Reasons Why many home care agencies struggle to find clients, and the online and offline marketing that helps an agency stand out. https://www.youtube.com/embed/YyJEJ6Noy2E 275 2025-01-26 yes no https://www.caresyncexperts.co.uk/resources/videos/home-care-agencies-are-losing-clients-because-of-this https://i.ytimg.com/vi/DkGxVqo-GEY/maxresdefault.jpg Home Care Agencies Are Losing Clients Because of This How to make your home care agency stand out in a crowded market: finding what sets you apart and building a brand people trust. https://www.youtube.com/embed/DkGxVqo-GEY 204 2025-01-19 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interview-preparation-that-actually-works-real-results https://i.ytimg.com/vi/JkIIjVWc3pI/maxresdefault.jpg CQC Interview Preparation That Actually Works: Real Results One of our clients talks about preparing for their CQC registered manager interview with Care Sync Experts. https://www.youtube.com/embed/JkIIjVWc3pI 222 2025-01-15 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-ready-dont-make-these-home-care-agency-mistakes https://i.ytimg.com/vi/b55p3JQA9CM/maxresdefault.jpg CQC Ready? Don't Make These Home Care Agency Mistakes The biggest mistakes people make when starting a home care agency, from policies and compliance to planning, and how to avoid them. https://www.youtube.com/embed/b55p3JQA9CM 190 2025-01-05 yes no https://www.caresyncexperts.co.uk/resources/videos/avoid-these-cqc-registered-manager-interview-mistakes https://i.ytimg.com/vi/XP3UQyj8AN0/maxresdefault.jpg Avoid These CQC Registered Manager Interview Mistakes The most common mistakes in CQC registered manager interviews, and how to answer in a way that shows CQC what it needs to see. https://www.youtube.com/embed/XP3UQyj8AN0 531 2024-12-10 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-registered-manager-vs-nominated-individual-whats-the-difference https://i.ytimg.com/vi/ZVoMJRuWrJQ/maxresdefault.jpg CQC Registered Manager vs Nominated Individual: What's the Difference? The difference between a CQC registered manager and a nominated individual, what CQC expects from each role, and how each should prepare for interview. https://www.youtube.com/embed/ZVoMJRuWrJQ 409 2024-11-30 yes no https://www.caresyncexperts.co.uk/resources/videos/cqc-interviews-the-safeguarding-experience-you-need-to-know https://i.ytimg.com/vi/qiBNGNe1LaI/maxresdefault.jpg CQC Interviews: The Safeguarding Experience You NEED To Know Safeguarding at the CQC interview: the experience and understanding CQC expects registered managers and nominated individuals to show. https://www.youtube.com/embed/qiBNGNe1LaI 424 2024-11-15 yes no https://www.caresyncexperts.co.uk/resources/videos/care-plans-that-transform-client-outcomes-heres-how https://i.ytimg.com/vi/EZFRqxRBTEU/maxresdefault.jpg Care Plans That Transform Client Outcomes: Here's How How to write a person-centred care plan step by step: understanding the person's story, preferences and goals, not just their medical needs. https://www.youtube.com/embed/EZFRqxRBTEU 483 2024-10-25 yes no https://www.caresyncexperts.co.uk/resources/videos/care-provider-crisis-recruitment-retention-and-revenue https://i.ytimg.com/vi/EmjfE0v6pk4/maxresdefault.jpg Care Provider Crisis: Recruitment, Retention, and Revenue Five challenges domiciliary care providers face, including recruitment, retention, compliance and finances, with practical ways to tackle each one. https://www.youtube.com/embed/EmjfE0v6pk4 454 2024-10-18 yes no https://www.caresyncexperts.co.uk/resources/videos/why-your-sponsor-licence-could-be-at-risk-right-now https://i.ytimg.com/vi/jRfcVqVJQmg/maxresdefault.jpg Why Your Sponsor Licence Could Be at Risk Right Now How care companies should manage a sponsor licence: keeping the right records and meeting Home Office duties so the licence stays safe. https://www.youtube.com/embed/jRfcVqVJQmg 346 2024-09-25 yes no https://www.caresyncexperts.co.uk/resources/videos/care-business-struggling-heres-how-to-compete-and-win https://i.ytimg.com/vi/XavbbP2ZQZ8/maxresdefault.jpg Care Business Struggling? Here's How to Compete and Win An introduction to Care Sync Experts and how we help domiciliary care companies stand out and compete. https://www.youtube.com/embed/XavbbP2ZQZ8 249 2024-09-01 yes no https://www.caresyncexperts.co.uk/resources/videos/the-cqc-framework-changed-heres-what-you-need-to-do https://i.ytimg.com/vi/G94vkml7cWQ/maxresdefault.jpg The CQC Framework Changed: Here's What You Need to Do A guide to the CQC single assessment framework: how the inspection process changed and what care providers need to do to meet it. https://www.youtube.com/embed/G94vkml7cWQ 442 2024-08-27 yes no https://www.caresyncexperts.co.uk/resources/videos/domiciliary-care-finances-the-full-picture https://i.ytimg.com/vi/szskddMCkPo/maxresdefault.jpg Domiciliary Care Finances: The Full Picture The costs of running a domiciliary care business, from staff pay and holiday pay to the other expenses that decide whether the service is sustainable. https://www.youtube.com/embed/szskddMCkPo 282 2024-08-17 yes no https://www.caresyncexperts.co.uk/resources/videos/domiciliary-care-business-setup-dont-miss-these-critical-cqc-steps https://i.ytimg.com/vi/jgwXIWBu7aU/maxresdefault.jpg Domiciliary Care Business Setup: Don't Miss These Critical CQC Steps How to start a domiciliary care business, step by step: early planning and market research through to CQC registration and interview preparation. https://www.youtube.com/embed/jgwXIWBu7aU 343 2024-08-08 yes no https://www.caresyncexperts.co.uk/resources/videos/homecare-agencies-breaking-down-heres-whats-missing https://i.ytimg.com/vi/GCpEeTzGsx8/maxresdefault.jpg Homecare Agencies Breaking Down? Here's What's Missing Why some homecare agencies struggle, and how compliance, finances, staffing, technology and marketing all play a part. https://www.youtube.com/embed/GCpEeTzGsx8 281 2024-08-05 yes no https://www.caresyncexperts.co.uk/resources/videos/how-to-build-a-care-business-that-doesnt-fall-apart https://i.ytimg.com/vi/gSwxdF3oOU8/maxresdefault.jpg How to Build a Care Business That Doesn't Fall Apart The non-negotiables for running a domiciliary care service that lasts: travel pay, right to work checks, insurance, finances and the commitment to keep going. https://www.youtube.com/embed/gSwxdF3oOU8 335 2024-08-05 yes no https://www.caresyncexperts.co.uk/resources/videos/nominated-individual-interview-dont-make-these-5-mistakes https://i.ytimg.com/vi/KANQ9K2EaAE/maxresdefault.jpg Nominated Individual Interview: Don't Make These 5 Mistakes Preparing for a CQC registered manager or nominated individual interview: regulations, leadership and governance, and the mistakes to avoid. https://www.youtube.com/embed/KANQ9K2EaAE 546 2024-07-23 yes no