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Healthcare website design for care providers

Website design for care homes and home care agencies

Websites that families, social workers and carers trust at first glance. Every site has pages for your services, the areas you cover, referrals and careers, with your CQC rating shown the way the regulations require.

One fixed price: £1,500 + VAT

silversteadhomecare.co.uk
Silverstead Homecare website homepage, designed and built by Care Sync Experts
Winsome Care supported living website on a phone, designed and built by Care Sync Experts
Live sites we built: Silverstead Homecare, Bournemouth, and Winsome Care, Liverpool.

Our work

Care websites we have designed and built

Four providers, four kinds of care. Each site is live today, so you can visit it on your own phone and see how it feels for a family looking for care.

silversteadhomecare.co.uk
Silverstead Homecare website homepage on a laptop
Silverstead Homecare website on a phone

Home care agency Bournemouth, Dorset

Silverstead Homecare

A new home care agency that needed to look established from day one. We created the brand and built the website together, so the website, leaflets and stationery all match.

What we built

  • Eight service pages, from personal care and night care to hospital to home
  • Areas we cover, funding homecare and how we work pages
  • Assessment booking form and click to call in the header
  • Join our team careers page in the main menu
  • CQC rating widget, showing registered and awaiting first inspection

Google Lighthouse, mobile

  • 100Performance
  • 100SEO
  • 100Best practices
  • 89Accessibility

Tested on . Out of 100.

Visit silversteadhomecare.co.uk(opens in a new tab)

What is included

Everything a care provider website needs

A care website has a harder job than most. It has to reassure a worried family, give a social worker what they need to refer, attract carers and meet your regulator's rules. These are built in.

  • A page for every service

    One page for each type of care you are registered to provide, written for the families who search for it.

  • The areas you cover

    Area pages with real local detail, so Google and families know where you visit.

  • Referrals and enquiries

    Clear forms for families and professionals, and click to call on every page.

  • Careers that recruit

    A careers page in the main menu, with your roles, values and a simple way to apply.

  • Your rating, shown correctly

    CQC's rating widget, or your CIW, Care Inspectorate, RQIA or Ofsted registration details.

  • Funding explained

    A page on council funding, direct payments and paying privately, the first question many families ask.

  • Built for phones first

    Most care searches happen on a phone, so every page is designed and tested on mobile and tablet.

  • Set up for local search

    Page titles, descriptions and headings written for the searches families make in your area.

  • The pages regulators expect

    Privacy policy, cookie notice, accessibility statement, complaints and safeguarding pages where they apply.

Who your website is for

One website, three audiences

Most care websites are written only for families. Yours also has to win referrals and recruit the carers who deliver the care. So every site we build answers each of them on their own pages.

silversteadhomecare.co.uk/funding-homecare
Funding page, Silverstead Homecare, a site built by Care Sync Experts
Funding page, Silverstead Homecare

Families

“Can you start visits for Mum this month, and how do we pay for it?”

The pages that answer

  • /servicesEvery service, in plain words
  • /areasThe towns you visit
  • /fundingCouncil, NHS and private funding
  • tel:Your number, one tap away
winsomecare.co.uk/referrals
Referrals page, Winsome Care, a site built by Care Sync Experts
Referrals page, Winsome Care

Social workers and commissioners

“Can this provider meet this person's needs, and are they safe to refer to?”

The pages that answer

  • /referralsReferral form and what happens next
  • /supportWho you support
  • /ratingRating and registration
  • /safetySafeguarding and complaints
olivecrosshealthcare.co.uk/careers
Careers page, OliveCross Healthcare, a site built by Care Sync Experts
Careers page, OliveCross Healthcare

Carers

“Is this a good place to work, and how quickly can I start?”

The pages that answer

  • /careersThe roles you recruit for
  • /why-joinWhy carers choose you
  • /valuesHow you treat your team
  • /applyA short way to apply

Regulation 20A

Your CQC rating, displayed the way the law requires

If CQC has rated your service and you have a website, the rating must be on it. CQC can prosecute without sending a warning notice first. Few web designers know this. We build it into every site.

silversteadhomecare.co.uk
CQC rating panel on the Silverstead Homecare website, saying CQC regulates the service and has not inspected it yet
The CQC panel on the Silverstead Homecare site we built. The service is newly registered, so it shows that CQC has not inspected it yet.

The deadline

21

calendar days

to put a new rating on your website after CQC publishes it.

01

Your most recent rating

Shown clearly and legibly, never hidden in a sub page.

02

Which service it covers

Clear about the location or service the rating belongs to.

03

The date it was given

So readers can see how current it is.

04

Where the report is

Where on CQC's website the full report can be found.

Whatever your rating, we display it correctly

Choose a rating to see what your website has to do.

Your website shows

Good

Service
Your location name
Rating given
The date

Read the full report on cqc.org.uk

What you must do

Display the rating, its date and a link to your CQC report on your website within 21 days of publication.

Good to know

Use CQC's Good graphic, downloaded from CQC, linked to your location page and used only for the service that earned it.

In Wales, Scotland and Northern Ireland we show your CIW, Care Inspectorate or RQIA registration and reports, and for children's homes your Ofsted details. Read CQC's guidance on Regulation 20A.

By type of care

A sitemap for the care you provide

A care home, a supported living service and a children's home need different pages for different readers. This is where each site starts.

Home care agencies

Domiciliary care website design

Home

  • Services, one page each
  • Areas and postcodes
  • Funding your care
  • Careers
  • CQC rating

Most enquiries arrive by phone from a mobile search, so your number stays one tap away.

Supported living

Supported living website design

Home

  • Who we support
  • Our approach
  • Referrals
  • Safeguarding and complaints
  • Accessibility

Social workers should find who you support and how to refer within two clicks.

Care homes

Care home website design

Home

  • Life in the home
  • Care we offer
  • Visiting
  • Fees and funding
  • Careers

Resident photos only with written consent, and an easy way to arrange a visit.

Children's homes

Children's home website design

Home

  • Our ethos
  • Young people we care for
  • Placing authorities
  • Ofsted registration
  • Careers

No children's photos and no home addresses, to keep young people safe.

How it works

From first call to live website

  1. 1

    Plan

    We agree your services, areas and audiences, and the pages each one needs.

    You getA page plan for your service

  2. 2

    Design

    We design your key pages in your brand, mobile first, and refine them with you.

    You getDesigns of your main pages

  3. 3

    Build

    We build every page, the forms, click to call, your rating display and local search basics.

    You getEvery page built and checked

  4. 4

    Launch

    We test on phones, tablets and desktops, connect your domain and hand the site over.

    You getYour website live on your domain

Your options

How a care specialist compares

You can build a care website yourself, hire a general web agency or use a specialist. This is how the options usually compare.

Care Sync Experts

Knows the CQC, CIW, RQIA and Ofsted rules
Yes
Pages planned for families, referrers and carers
Yes
Rating display set up for you
Yes
Team that also handles registration and compliance
Yes
Price
£1,500 + VAT, fixed

Website builder

Knows the CQC, CIW, RQIA and Ofsted rules
No
Pages planned for families, referrers and carers
Templates
Rating display set up for you
No
Team that also handles registration and compliance
No
Price
Monthly fee

General web agency

Knows the CQC, CIW, RQIA and Ofsted rules
Sometimes
Pages planned for families, referrers and carers
Sometimes
Rating display set up for you
Sometimes
Team that also handles registration and compliance
No
Price
Quoted per project
Client reviews

What care providers say about working with us

Care providers describe working with us, in their own words, on Trustpilot and Google.

Moving slowly. Hover, tap or press Pause to read.

  • First of all i want to give Millicent…

    First of all i want to give Millicent her flowers. I recently became a registered manager ( OLIVE BRANCH CARE & SUPPORT LTD) because of her. She knows her stuff, she takes you through the whole process, the Q&A with encouragement and guidance. I am usually a nerve wreck, but I made it. I couldn't not have wished for a better person than her. THANK YOU MILLICENT. YOU ARE THE BEST.
  • Excellent Support Throughout Our CQC Registration Journey

    Care Sync Experts provided excellent support throughout our CQC registration journey for Tailored Healthcare 4 You Limited. The team was professional, knowledgeable and very supportive throughout the process. They provided valuable guidance with our application, policies, supporting documents and preparation for the CQC registration process. What I particularly appreciated was their willingness to answer questions, explain requirements clearly and provide support whenever we needed clarification. Their guidance helped us navigate what can be a detailed and demanding registration process with greater confidence. We are very grateful for their contribution towards the successful CQC registration of our company and would happily recommend Care Sync Experts to other care providers looking for professional CQC registration support. Thank you to the entire team for your continued support.
  • Thanks to Care Sync Experts

    Care Sync Experts supported with well tailored documentations for the CQC application, good prep/training for the CQC interview and prompt communication throughout the CQC registration stages which led to the success of Novaedge application I had an excellent experience working with Care Sync Experts on my CQC registration application. From the very beginning, their team demonstrated exceptional professionalism, knowledge, and commitment to ensuring my application met the required CQC standards. They provided clear guidance throughout the entire process, helped me prepare all the necessary documentation, and ensured I was fully ready for every stage of the application. Their attention to detail, prompt communication, and willingness to answer every question gave me confidence and made what could have been a stressful process much smoother. I truly appreciated their personalised support and expertise. Thanks to their dedication, I felt well-prepared throughout my CQC registration journey. I would confidently recommend Care Sync Experts to anyone seeking reliable and professional support with CQC registration and healthcare compliance.
  • The Experience that I have had with…care sync was a 5 star experience

    The Experience that I have had with Care Sync experts is so excellent and effortless. Care sync experts assisted me with the CQC registration of my company. It was a 5 star experience. Coming from a healthcare background myself, I worked with a group of dedicated experts who knows what there are doing. I will like to thank Colin who handled my registration process with the Care sync expert team in such a way that the process looked so simple.
  • Care Sync Experts are reliable

    Care Sync Experts are reliable, honest and operate with integrity. All the staff are knowledgeable and supportive whenever you need guidance. I recommend them for all those loking for CQC support services.
  • I am genuinely grateful that I chose Care Sync

    I am genuinely grateful that I chose Care Sync Experts to support me in establishing my domiciliary care company, Precious Care. From my very first conversation with them, it was clear that they truly understood my needs. Their knowledge, expertise, and professionalism were evident from the start—they really do live up to their name. The support provided to me and my wider team was exceptional and truly limitless. No matter how small the question, they were always available, approachable, and ready to help. From day one, Millicent and Collins made us feel valued and important. Speaking with them felt like talking to people I had known for years—warm, reassuring, and always willing to go the extra mile. Every phone call ended with clarity and confidence. Millicent’s guidance, training, and ongoing support were outstanding and made the entire process smooth and stress‑free. Without hesitation, I would recommend Care Sync Experts as the go‑to professionals for anyone seeking EXPERT support in this field.
  • CQC interview confidence building

    I found the material I was given very informative. This helped build my confidence during my CQC interview preparation. The staff responded to my inquiries timeously
  • 100% Support: How Care Sync Experts Made Our CQC Certification A Reality

    I couldn’t be more grateful for Care Sync experts exceptional support during our CQC interview presentations. From the very beginning, Millicent and Collins were not only professional but also incredibly approachable and dedicated. Every time we needed assistance, they were right there ready to help with guidance, expert advice, and all the information required to ensure our success. When our interview dates kept changing, Care Sync flexibility truly set them apart. They rescheduled sessions without hesitation and even provided extra sessions, going far beyond what we had paid for. Their unwavering commitment was a crucial factor in us achieving our CQC certification. Thanks to their 100% support, Victory Growth Care Services is now proudly registered with CQC. I wholeheartedly recommend Care Sync expats for anyone looking for top-notch, dependable support in navigating the complexities of CQC interviews. Their team truly makes a difference!
  • Outstanding Tender Writing Services

    I recently used Care Sync Experts for the first time to complete a tender, and I am thrilled to say that they won it for me! Their team is absolutely brilliant. They took care of everything with professionalism and expertise, making the whole process smooth and successful. I would 100% recommend Care Sync Experts to any provider looking for someone to write their tender. Their work is of a high standard, and I couldn’t be happier with the results.
  • Outstanding Service and Exceptional Results!

    I had the pleasure of working with Care Sync Experts for various projects, including website development, tender submissions, and branding materials such as brochures and leaflets. From start to finish, their professionalism and attention to detail have been nothing short of remarkable. They designed and developed my website with a keen understanding of my needs, creating a sleek, user-friendly platform that perfectly represents my brand. But they didn't stop there, their expertise in handling tenders is unparalleled. Of the six tenders they managed for me, they won five. This impressive success rate speaks volumes about their strategic approach and deep industry knowledge. I highly recommend Care Sync Experts to anyone looking for top notch services in web development, tender management, and branding. They have truly elevated my business, and I look forward to continuing our partnership!

Care website FAQs

Last reviewed

Our care provider websites are a fixed £1,500 + VAT. Across the UK you will see website builders charging a monthly subscription and larger agencies quoting several thousand pounds. Our price sits in between and includes the pages a regulated care service needs: services, areas you cover, careers, referrals and enquiries, and your rating display.
Yes, if you are rated by CQC and you have a website. Regulation 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 says your website must show your most recent rating, the date it was given and where on CQC's website the full report can be found, clearly and legibly. CQC expects the new rating to be on your website within 21 calendar days of publication, and it can prosecute without first sending a warning notice. We build the rating display into every site, linked to your CQC page, so this is handled for you.
A newly registered service has no rating to display yet. The Silverstead Homecare website we built shows a CQC panel saying the service is registered and has not been inspected yet. When CQC publishes your first rating, it goes on your website within 21 days. Any registered provider can also use CQC's 'Regulated by CQC' graphic.
You must still display it, and you must keep displaying it while you ask CQC to review it. We place it clearly and honestly, and you can add a short page explaining what you have changed since the inspection. Families and commissioners tend to trust a provider that is open about its rating.
Yes. We build for home care agencies, supported living services, care homes and children's homes, across England, Wales, Scotland and Northern Ireland. Each type needs different pages: supported living needs a clear referral route for social workers, and a children's home site should never show children's photos or the home's address.
Yes. Every site includes a careers page with your roles, your values and a simple way to apply, and a link to it in the main menu. Silverstead Homecare and OliveCross Healthcare both have careers pages in their main navigation.
Google says local results are based mainly on relevance, distance and prominence, and that you cannot pay to rank higher. A website with a page for each service and each area you cover, linked to an accurate Google Business Profile, gives Google clear evidence of relevance. Reviews and an up to date profile help with prominence. No honest agency can promise a position.
Area pages help when each one says something true and useful about that area, such as the visits you offer there, local hospitals you support discharges from or how families get in touch. Copies of the same page with only the town name changed do not help and can hold the whole site back, so we only build area pages with real local content.
It is your choice. Many families look for a guide price or an explanation of funding before they call. A funding page that explains council funding, direct payments and paying privately answers that question without committing you to a fixed rate.
We design to WCAG 2.2 level AA, the accessibility standard the UK government uses for its own services. That means readable text sizes and contrast, pages that work with a keyboard and a screen reader, and forms with clear labels. Many people choosing care are older or have a disability, so this matters for enquiries as well as for doing the right thing.
Your logo and brand colours, the services you are registered to provide, the areas you cover, your registration details and any photos you have consent to use. If you do not have a logo yet, our branding starts at £500 + VAT, and new providers can get a website as part of our care business setup packages.

Ready for a website that wins enquiries?

Tell us about your service. We have supported over 1,200 care providers, with a 98% first-time approval rate on registrations, and we bring that knowledge to your website.