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DOMICILIARY CARE

Start Your Home Care Business with Our All Inclusive Support Package.

Transform your vision of running a successful home care agency into reality with Care Sync Experts.

What is Domiciliary Care?

Domiciliary care, also referred to as Home care provides vital personal and practical assistance to individuals within the comfort of their own homes. Care Sync Experts specialises in guiding entrepreneurs and providers through the process of establishing successful domiciliary care agencies.

This service is crucial for meeting the needs of elderly individuals, people with disabilities, those recovering from illness or surgery, and others requiring assistance with daily living activities.

With our expertise, you can confidently set up a domiciliary care agency that offers services such as:

Personal Care

Assistance with bathing, dressing, and daily hygiene.

Household tasks

Support with cleaning, cooking, and household management.

Medical support

Administering medication and monitoring health conditions.

Companionship

Providing emotional and social support to clients.

We aim to assist you in establishing a care agency that promotes independence, enhances quality of life, and allows individuals to receive the support they need in the comfort of their own homes. Our consultancy services that cover every aspect of starting and running a domiciliary care business, ensuring your success from day one.

Our Comprehensive Package

Prices Range from £500 to £6,000

EXCL VAT

DO YOU PREFER OFFLINE READING?

Download a PDF version of our Domiciliary Care Package.

What's Included in Our Comprehensive Package:

1. Set-up, Registration & Information

A detailed business plan tailored to your domiciliary care agency, outlining your mission, services, target market, and financial projections.

2. Through Support for CQC Registration

Assistance with CQC Registration Interview and Preparing for the Process

Guidance on CQC Registration

Getting through the registration process of the Care Quality Commission (CQC) can be quite tricky and time consuming. Care Sync Experts offer clear guidance to help make the registration process for your home care agency seamless. We are here to help you fill out all the required forms correctly for both the provider and the registered manager ensuring that everything is done accurately and in line with CQC regulations .

Application Form Assistance

Our team is here to support you in completing the application forms both for the provider and the registered manager. We make sure that all details are accurately filled in and that your application is well prepared for submission.

Statement of Purpose Preparation

We help create a statement of purpose that outlines your service goals, objectives and the range of services you plan to offer. This document plays a role in showing the CQC your agency's dedication to delivering top notch care.

Reviewing CVs for Compliance

We carefully assess the CVs of your Registered Manager and Nominated Individual to ensure they align with CQC standards. This involves verifying their credentials, experience and suitability for their roles within your agency.

Liaison with CQC

Our team engages directly with the CQC on your behalf handling any requirements and providing supporting documents. We manage all communication to ensure a registration process.

3. CQC Interview Preparation

Achieve Success with Comprehensive CQC Interview Training

At Care Sync Experts, we provide specialised training to ensure you are fully prepared for the CQC interview, a critical step in your agency’s registration process. Our approach covers all key areas to build your confidence and readiness:

We offer tailored training sessions to help you get ready for the CQC interview, which is a part of your agency's registration process. Our training program focuses on all aspects to build your confidence and readiness:

Mock Interviews

Simulated CQC interviews to help you practise, refine your answers, and build confidence.

Role Specific Coaching

Tailored guidance for Registered Managers, Providers, and Nominated Individuals to understand their specific responsibilities during the interview

Document Preparation

Assistance in organising and presenting all necessary documentation clearly and effectively.

Mastering KLOE

In-depth review of the CQC’s Key Lines of Enquiry (KLOE) to ensure you can effectively demonstrate compliance.

Q&A Support

Interactive sessions to address any questions or concerns, ensuring you are fully prepared and confident.

Health & Safety Compliance

Guidance on ensuring your agency meets all health and safety requirements, crucial for the CQC’s assessment.

Our extensive training program prepares you to shine during your CQC interview showcasing your dedication to maintaining the highest standards of care.

4. Brand Development and Marketing Materials

Care Sync Experts are highly skilled, in establishing brands for home care agencies, helping your business to shine in the competitive healthcare industry. Our branding solutions are thorough addressing all elements to create a memorable and lasting identity.

Custom Logo Design

Craft distinctive logos that capture your agency’s mission and values.

Professional Business Cards

Personalised business cards that leave a lasting impression.

Branded Letterheads

Elevate your communications with professionally designed letterheads.

Personalised Compliment Slips

Enhance client relations with customised compliment slips.

Secure ID Badges

Custom ID badges featuring your logo and brand colours.

Consistent Email Signatures

Ensure polished communication with branded email signatures.

Domain Registration & Website Development

SEO-optimised, user-friendly websites.

Social Media Branding

Create consistent and engaging social media profiles.

Brochures and Leaflets

Develop captivating brochures and leaflets that showcase your services effectively.

Roll-up Banners & Door Signs

Boost visibility with professionally designed banners and signs for events and your workspace.

Company Presentation Folder

Professionally designed folders to organise and present your business materials.

Tri-fold Brochure

Engaging and informative tri-fold brochures to effectively communicate your services.

Get Started with Care Sync Experts

Ready to launch your domiciliary care agency? We’re here to guide you every step of the way.

Call us today or click the button below to begin your journey towards building a successful care business.

Phone: 0333 577 0877

Get Started

5. Bespoke Website Development

We understand the importance of your website as the face of your domiciliary care agency. Our goal is not to design websites but to establish an online presence that reflects your brand and fosters growth.

Domain Name Registration

We secure your business domain (e.g., www.yourcompanyname.co.uk) for one year, giving you full control and management access.

Social Media Integration

We connect your social media profiles to your website making it easy for users to engage with you across platforms and helping foster a sense of community around your brand

Data Privacy and Compliance

Our websites are designed to fully comply with GDPR, ensuring features like cookies notifications, privacy by design, and user data management are seamlessly integrated.

Secure and Reliable Hosting

Enjoy a year of complimentary, secure hosting with Cpanel access, robust malware protection, and a free SSL certificate to enhance trust and security. After the first year, hosting renews at £39 per year.

Website Features

Professional, Modern Design
Sleek, clean layouts that convey professionalism and instil trust
Client Testimonials
Showcase positive feedback to build credibility and trust.
SEO-Optimised Content
Quality, keyword-rich content to attract and engage your target audience.
Document Repository
Provide additional downloadable resources for clients and staff.
High Quality Licensed Images
Enhance visual appeal with premium, licensed imagery.
Online Application System
Simplify recruitment with an integrated application form.
Mobile Responsive Design
Seamless user experience across all devices, ensuring accessibility.
Job Listings
Advertise current vacancies directly on your website.
World Class User Experience
Intuitive navigation designed to keep visitors engaged.
Conversion Focused Design
Integrated calls to action to drive client engagement and conversions.
Social Media Integration
Connect your website to social platforms to broaden your reach.
Emailing Portal
Streamline communications with an integrated email management system.
Downloadable Forms
Convenient access to application forms, timesheets, and essential documents.
Online Signature & CV Upload
Secure, efficient submission of documents and CVs.
Admin Panel
A user-friendly control panel allowing easy updates to your website content.
Unlimited Pages
Expand your website as your business grows, with no page limitations.

6. Setting up Email Accounts and Signatures

We make sure that all your email accounts are professionally set up and ready for use, tailored to meet the specific needs of your domiciliary care agency. Our goal is to simplify the process and promote communication within your team

Email Features

Multiple Email Accounts

Set up to 12 email accounts for your team members, ensuring everyone has a professional, branded email address

Email Forwarding

Create up to 10 forwarding addresses to manage communications effectively.

Automated Responses

Set up 12 autoresponders to handle client queries efficiently, even when you’re not available.

Generous Mailbox Storage

Each account comes with up to 10GB of storage, providing ample space for essential communications and attachments

Professional Email Signatures

Customised signatures for all accounts, reflecting your brand identity

Our email configuration service is created to blend with your business processes guaranteeing that your agency’s communication appears both professional and effective.

7. Customised Home Care Forms & Documents

We offer a range of custom suites of branded, professionally designed forms and documents tailored to meet the specific needs of your domiciliary care agency. Our forms are not only visually appealing but also highly functional, incorporating the latest in fillable PDF technology to streamline your operations.

Key Forms and Documents Include:

Client Assessments

Thorough assessment forms to evaluate client needs.

Care Plans

Customised care plans tailored to individual client requirements.

Risk Assessments

Detailed forms to identify and mitigate potential risks

Care Manangement

Efficient management forms to track client care activities

Medicine Management

Structured forms to ensure accurate medication administration.

Incident Reporting

Comprehensive forms to document and manage any incidents, ensuring compliance and safety.

8. Essential Policy Framework for Your Care Agency

We provide your home care agency with a collection of high quality policy documents that are expertly crafted. These policies are carefully tailored to reflect your brand stay current and compliant to all industry regulations guaranteeing that your business is safeguarded and effectively managed.

Key Benefits

Customised Branding

Each policy is tailored with your agency's logo and branding elements to maintain a consistent brand identity.

Up to Date Compliance

Our policies are regularly updated to reflect the latest regulatory changes, keeping your agency compliant.

User Friendly Format

Delivered in accessible and easily printable PDF documents for straightforward implementation

Comprehensive Coverage

Our policies cover all critical areas of your business, from health and safety to data protection and employee management

Ensure your agency is fully compliant and well prepared with our expertly developed policy documentation.

9. Professional Social Media Setup

Care Sync Experts is dedicated to strengthening and maintaining a presence for your domiciliary care agency. We specialise in establishing and branding your social media profiles to boost your visibility and engage effectively with your target audience.

Social Media Platforms

Facebook

Create and customise a branded Facebook page to engage with clients and showcase your services.

Set up a professional LinkedIn profile to connect with industry professionals and potential partners.

Google Business Profile

Establish your Google Business Location to enhance local search visibility and attract clients in your area.

Instagram

Launch a visually appealing Instagram account to share your agency’s story, connect with clients, and showcase your services through images and videos.

We provide services that involve creating profile pictures, banners and setting up accounts to maintain a professional image across all platforms.

10. Streamlined Operations & Admin Support

Operational Tools & Setup

Invoicing Solutions
We recommend and implement intuitive invoicing software to streamline your billing process.
Payroll Systems
We recommend and set up reliable payroll systems tailored to your agency’s needs, ensuring timely and accurate payments.
Client Management (CRM)
We help you select and integrate powerful CRM tools to enhance client management and service delivery.
Care Monitoring Systems
We recommend the best care monitoring systems to ensure real-time tracking and management of care delivery.
HR Solutions
We recommend trusted HR companies to manage recruitment, employee relations, and compliance with employment laws.
Document Management
Receive expert guidance on implementing organised and efficient filing systems.
Accounting & Bookkeeping
We recommend top accounting software and connect you with reliable accountants for seamless financial management.
Compliance & Checks
We recommend services for DBS checks, staff training, nurse revalidation, and occupational health to ensure full compliance.

11. Trusted Referral Network

We connect you with a network of trusted providers to support every aspect of your domiciliary care agency. Our handpicked recommendations guarantee that you can tap into top notch resources within the field improving your agency's efficiency and adherence to regulations.

Referral Networks

Uniform Suppliers

Quality, professional attire for your staff.

Business Insurance

Reliable insurance providers to protect your agency

Staff Training Providers

Top-tier training solutions, both online and offline.

Business Solicitors

Legal experts specialising in the healthcare sector.

Invoice Factoring & Cashflow Finance

Solutions to manage cash flow efficiently

Compliance Memberships

Access to organisations that keep your agency compliant

Subcontracting Vendors

Trusted partners for service outsourcing

Accountants

Experienced accountants to handle your financial management

12. High Quality Printed Materials

We recognise the significance of notch printed materials in building your domiciliary care agency’s brand. As part of our all service we offer a variety of printed materials designed to make an impact on both clients and employees.

Included in Your Package:

Business Cards

Two sets of 200, custom designed to reflect your brand

Client Leaflets:

1,000 professionally printed leaflets to showcase your services

Staff Leaflets

200 leaflets designed to engage and inform your team.

A4 Folders

50 branded folders to organise and present documents.

Compliment Slips

1,000 slips to add a personal touch to your correspondence

Timesheets

1,000 timesheets for efficient staff management

Company Brochures

40 detailed brochures to present your agency

Roll Up Banner

1 roll-up banner for events and on-site branding

Custom Options Available

Need more? We offer additional printed materials tailored to your specific needs. We ensure the highest quality paper and printing standards to make your brand stand out.

13. Additional Essential Resources

Care Sync Experts go beyond the basics to equip your domiciliary care agency with vital resources that ensure operational efficiency and regulatory compliance. Our package includes:

Uniforms

Choose from 10 high-quality uniforms, including tunics and polo shirts, to maintain a professional appearance

Customisable Care Plan Templates

Access a range of care plan templates that can be tailored to fit each client’s needs, ensuring consistent and personalised care

ID Badge Printing Credits

Receive 10 custom ID badges, ensuring your team is easily identifiable.

Health & Safety Compliance

Includes a comprehensive Health & Safety poster and a fully compliant first aid kit to meet Health and Safety Executive standards.

Ensure your agency is fully compliant and well prepared with our expertly developed policy documentation.

Get Started with Care Sync Experts

Ready to launch your domiciliary care agency? We’re here to guide you every step of the way.

Call us today or click the button below to begin your journey towards building a successful care business.

Phone: 0333 577 0877

Get Started

14. Comprehensive Year Round Support

At Care Sync Experts, we're committed to your success. As part of our package, you'll receive a full year of dedicated support to help you run your domiciliary care agency efficiently. Our support covers:

We are dedicated to ensuring your success. As part of our package, you will receive a year of assistance to effectively manage your domiciliary care agency. Our support includes:

Business Guidance
Expert advice on managing and growing your care agency
Website Maintenance
Ongoing website support and updates to ensure optimal performance
Brand Development
Expert advice on managing and growing your brand
Social Media Management
Six months of professional social media management to enhance your online presence.

Your Vision, Our Expertise: Building the Future of Care Together

Building Your Vision, One Step at a Time

Partner with Care Sync Experts to establish your care business in one of the most robust sectors.

With our tailored support and industry expertise, we provide everything you need to build and grow a successful care agency.

Supported Living

Create communities where independence and quality of life are the top priorities.

Temporary Staffing Agency

Ensure top tier care with a reliable, expertly trained workforce on demand

CIW Domiciliary Care Agency

Navigate CIW regulations and establish a high quality care agency in Wales

Combined Care Agency

Integrate care and staffing for seamless operations and unparalleled service

RQIA Domiciliary Care Agency

Launch with confidence, meeting and exceeding RQIA standards from the start.

Frequently asked questions

Starting a domiciliary care agency involves several key steps:

Market Research: Understand the market by researching its needs, demographics trends and competitors to find clients and business opportunities.
Business Plan: Develop a business plan that includes your services, financial forecasts, marketing strategies and operational procedures.
CQC Registration: Ensure compliance by registering with theCare Quality Commission (CQC) and appointing a qualified registered manager and ensuring your business structure is compliant.
Legal and Financial Setup: Complete all required legal registrations, obtain insurance coverage and establish financial systems, like payroll and invoicing.
Staff Recruitment: Hire and train qualified care professionals, ensuring they hold the necessary certifications, such as the Care Certificate, and align with your agency's values and standards.

These foundational steps are essential for setting up a successful domiciliary care agency that is compliant and well prepared to deliver high quality care.

Starting a domiciliary care agency usually requires an investment ranging from £10,000 to £20,000. These expenses include:

CQC Registration: Fees associated with the registration process and compliance with CQC regulations .
Office Setup: Costs for setting up an office space including expenses for rent, utilities, furniture and IT infrastructure.
Staff Recruitment and Training: Expenses related to hiring care staff and providing them with the necessary training and certifications.
Insurance: Essential policies such as public liability, employer’s liability, and professional indemnity insurance.
Marketing: Investing in marketing efforts, like branding, website development and local advertising to attract clients.

It's essential to plan your finances to ensure you have funds to meet these initial expenditures and sustain your business in its early phases.

Running a domiciliary care agency presents several challenges:

Staffing Shortages: Finding and keeping care workers is tough especially, in a competitive job market.
Regulatory Compliance: Keeping up with evolving regulations from the CQC and other governing bodies is essential to maintain your agency's licence and reputation.
Financial Stability: Handling cash flow, managing varying costs and ensuring stability are vital for the agency's success.
Service Diversification: Offering specialised care services like dementia or respite care brings both opportunities and challenges. It involves training for staff. Potentially increased operational expenses.

Effectively addressing these challenges is key to running a successful domiciliary care agency.

Recruiting and retaining care staff poses a challenge, for domiciliary care agencies but there are several strategies that can help improve your workforce;

Competitive Compensation: It is essential to offer salaries and benefits that're competitive within the industry. This does not attract high quality candidates and also encourages existing employees to stay.
Career Development: Providing training opportunities and clear paths for career advancement can enable your staff to progress within your agency. This may involve training in areas like dementia care or advanced caregiving techniques, which can enhance the services you offer.
Supportive Work Environment: Cultivating a work culture that values teamwork, communication and staff well being can greatly boost job satisfaction. Recognising and rewarding good performance also plays a role in retaining staff.
Utilisation of Digital Tools: Incorporating modern care management software can lessen the workload on staff, enhance communication and increase job satisfaction. Platforms such as Careberry and Birdie are choices that streamline operations and create an efficient and less stressful work environment.
Sponsorship Licence for Overseas Recruitment: Given the shortage of care workers obtaining a sponsorship licence to recruit from overseas can be a solution. This enables your agency to bring in care professionals from countries, under the Health and Care Worker Visa program. To do this, your agency must first apply for a sponsorship licence from the Home Office. Once granted, you can issue a Certificate of Sponsorship (CoS) to each worker you intend to recruit. This approach can help fill staffing gaps and bring in diverse talent to your agency, but it requires a clear understanding of the immigration compliance system and possibly legal assistance to ensure all regulations are met.

It's essential to plan your finances to ensure you have funds to meet these initial expenditures and sustain your business in its early phases.

When running a home care agency selecting the Care Management Software is essential to maintain operations, effective communication and adherence to industry standards. These tools help in managing everything from client records and care plans to staff scheduling and payroll. Below is a list of highly recommended platforms that agencies can consider:

List of Care Management Software Platforms:

Unique:IQ
Nursebuddy
CarePlanner
QuikPlan
Birdie
iCareHealth
CareControl
RoundSys
Careberry
OnePlan
Log my Care
OnCare
Carebeans
PASS
Nourish
Caredocs
CareFree
Onetouch
Carelinelive
Skedulo

These platforms offer unique features that can enhance your agency’s operations, improve communication, and ensure compliance with industry standards. Selecting the right software depends on your agency’s specific needs and operational goals.

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