Care Staff Training, Delivered On Site From £500 plus VAT a Day
A trainer comes to your service and trains your team in the room. Statutory, mandatory, specialist and leadership subjects for domiciliary care agencies, supported living services and care homes across England, with the training matrix and the competency records built alongside.
Care Sync Experts delivers bespoke training programmes for domiciliary care agencies, supported living services, care homes, and specialist care providers across England. We do not sell generic e-learning courses. We design and deliver training that is tailored to your service type, your team's experience levels, and the specific regulatory requirements that apply to your registered activities.
Whether you are setting up a new care agency and need to build your training framework from scratch, or you are an established provider preparing for a CQC inspection, our training service gives your team the knowledge and confidence to deliver outstanding care.
What Care Staff Training Costs
From £500 plus VAT a day
On site care staff training from Care Sync Experts starts at £500 plus VAT a day. A trainer comes to your service and delivers to your team, so the price covers the group rather than each member of staff, and you are not paying for a course nobody watches.
We publish the figure because almost nobody in this market does. Being asked to book a call before anyone will tell you a number is a poor way to spend an afternoon.
What moves the price
How many staff are in the room
The day rate covers a group rather than a headcount, so the cost per person falls as the group grows. Very large groups are split across two days so that practical competency can still be observed properly.
Whether the subject needs hands on practice
Moving and handling, basic life support and medication administration have to be delivered face to face, because competency is assessed by watching someone do it. Theory subjects can go online and cost less.
How far we are travelling
Training is delivered at your location. Anywhere within reasonable reach of your service is included in the day rate. Longer journeys and overnight stays are quoted separately and agreed before we book.
Whether you want the records built too
Some providers want the session and nothing else. Others want the training matrix set up, the competency sign offs designed and the certificates filed where an inspector will look for them.
How many subjects you are covering
A single subject fills part of a day. A full statutory and mandatory refresh for a team is several days, usually spread across a few weeks so that the rota survives it.
Whether it is a one off or a year
A planned year of training booked in advance costs less per day than a session arranged at short notice, and it is far easier to evidence, because the plan itself is what an inspector wants to see.
What a cheap online course actually buys you
A certificate for a few pounds a head buys you a certificate. It does not buy you a competent member of staff, and inspectors know the difference. Regulation 18 asks whether your staff are competent, not whether they have completed something, so the evidence that matters is the competency sign off, the observation record and the training matrix that shows who is due what and when. Cheap e-learning has a place for theory subjects and refreshers. It cannot evidence that somebody can safely move a person or administer a controlled drug. A mock inspection is how you find out whether your certificates and your practice match.
Our Training Service: What We Deliver
We structure our training around five areas that cover the complete learning and development journey for care providers.
We build and deliver induction programmes that meet the Care Certificate standards and give new starters a clear understanding of your policies, the people they will support, and their own responsibilities from day one. This includes shadowing structures, competency sign-off, and the induction records CQC inspectors expect to see.
We deliver the full range of statutory and mandatory courses your registered activities require, from health and safety and safeguarding through to moving and handling, medication awareness, and infection prevention and control, with refresher scheduling built around your rota.
Practical workshops that translate CQC quality statements and inspection expectations into what your team actually needs to do day to day. Ideal for services preparing for a first inspection or working through an improvement plan after a rating of Requires Improvement.
Development for registered managers, deputies, and senior carers covering supervision and appraisal, performance management, governance and audit, safeguarding leadership, and the personal accountability the CQC places on the registered manager role.
Training tailored to the people you support, including dementia care, learning disability and autism, positive behaviour support, end of life care, and other condition-specific competencies relevant to your service users.
How We Deliver Training
We deliver training through the method that works best for your team and your service.
Face-to-Face Training
Face-to-face training is delivered at your location by experienced trainers who understand the care sector. Practical skills like moving and handling, basic life support, and medication administration are always delivered face to face because competency can only be assessed through observed practice.
Online Live Sessions
Online live sessions are delivered through video conferencing for topics that do not require hands-on practice. This is ideal for teams spread across multiple locations or for services with shift patterns that make group sessions difficult to arrange.
Blended Learning
Blended learning combines face-to-face practical sessions with online theory modules. This reduces the time your staff spend away from service delivery while ensuring practical competencies are assessed in person.
We schedule training sessions around your operational needs. We understand that care services run 24 hours a day, seven days a week, and your training programme needs to work around that reality.
The Training CQC Expects You to Evidence
CQC publishes no list of mandatory training courses. What it publishes is Regulation 18, which requires that staff receive the support, training, professional development, supervision and appraisal necessary to carry out the duties they are employed to perform. That wording is the whole test. Training is mandatory when your service cannot be delivered safely without it, which is why the list falls into three groups rather than one.
Set by law, whatever your service does
These sit in health and safety legislation and apply to you as an employer before CQC is considered at all.
- Health and safety at work
- Fire safety and evacuation
- Manual handling
- Control of substances hazardous to health
- First aid at work
- Reporting of injuries, diseases and dangerous occurrences
Set by the risks in your service
CQC publishes no fixed list. Regulation 18 asks whether your staff are competent for the duties they actually perform, so the list follows the people you support.
- Safeguarding adults
- Safeguarding children
- Moving and handling people
- Basic life support
- Medication administration and competency
- Infection prevention and control
- Food safety and hygiene
- Equality, diversity and human rights
- Mental Capacity Act and Deprivation of Liberty Safeguards
- Data protection and record keeping
- Duty of candour
Set by the role
A registered manager, a senior carer and a new starter do not need the same training, and an inspector will notice if they have all had the same day.
- Induction and the Care Certificate for new starters
- Supervision, appraisal and performance management for seniors
- Governance, audit and statutory notifications for managers
- Dementia care
- Learning disability, autism and positive behaviour support
- End of life care
- Catheter, stoma, PEG and other clinical delegated tasks
Learning disability and autism is the one that is actually law
Since 1 July 2022, section 181 of the Health and Care Act 2022 has required registered providers to ensure that every person working for the purpose of their regulated activities receives training on learning disability and autism appropriate to their role. The Oliver McGowan Mandatory Training is the standardised package developed to meet it. This is the only training subject named in primary legislation, and it is the one providers most often cannot evidence for the whole team.
The Care Certificate now runs to sixteen standards
Skills for Care updated the standards in March 2025, adding a sixteenth on awareness of learning disability and autism and aligning them with the Level 2 Adult Social Care Certificate qualification. It is induction guidance rather than a legal requirement, but CQC expects new staff to have achieved it or to be working towards it. All sixteen standards are set out here.
If what you need right now is the subject by subject explanation rather than a trainer, read CQC mandatory training for care workers, which covers each area, the refresher intervals and the evidence inspectors look for. The related standards are set out in full in our guides to safeguarding adults, medication management, the Mental Capacity Act, Deprivation of Liberty Safeguards and duty of candour.
What You Are Left Holding After the Training
Training is assessed under the safe and effective staffing quality statement in the Safe key question, and it is assessed on records rather than on recollection. Every session we deliver produces documents, because a day of excellent training that leaves no evidence behind is worth nothing in an assessment.
A training matrix that is actually current
One sheet showing every member of staff, every subject, the date completed and the date due. It is the first document requested in an assessment and the one most often out of date. We build it, populate it from your existing records and hand it over in a form you can keep updating.
Competency sign offs, not just certificates
For practical subjects the trainer observes the task being performed and records the outcome against named criteria. That record, signed and dated, is what evidences competence. A completion certificate on its own evidences attendance.
An induction pack tied to the Care Certificate
New starters need shadowing structure, progress review points and a sign off route to the sixteen standards. We set the structure up once so that every subsequent starter goes through the same documented process.
A refresher calendar you can defend
Higher risk practical subjects are refreshed annually, theory subjects usually every two to three years, and the interval you choose has to be justified by your own risk assessment rather than by habit. We write the rationale down so that you can answer the question when it is asked.
The gaps named before an inspector names them
Most services have two or three people who are overdue and one subject nobody has covered at all. We tell you which, in writing, at the start rather than at the end.
If your rating is already Requires Improvement and staffing is one of the reasons, training on its own will not move it. Read how to improve a CQC rating for the wider picture, and consider a mock inspection first so that the training you buy is aimed at the right gap.
Why choose Care Sync Experts for your training
We are not an e-learning platform. We are a care sector consultancy that understands how training connects to CQC compliance, quality improvement, and the day-to-day reality of delivering care. Here is what sets our training apart.
Training tailored to your service
We do not deliver the same generic course to every client. We assess your service type, your team's experience, your service users' needs, and your CQC registration requirements, and we design a training programme that addresses your specific situation.
Trainers who understand care
Our training is delivered by professionals who have worked in health and social care, understand CQC inspections from the inside, and can connect regulatory requirements to practical care delivery.
Integrated with your wider support
If you are also using our CQC registration service, our policy development service, or one of our startup packages, your training programme is aligned with the rest of your compliance framework. Your policies reference the training your staff receive, your training matrix reflects your statement of purpose, and your governance documents connect to your quality improvement cycle.
Support beyond the training session
Training is not a one-off event. We provide ongoing support including training matrix management, refresher scheduling, and guidance on emerging training requirements as regulations and best practice evolve.
Over 1,200 care providers have used our services. Our experience across domiciliary care, supported living, care homes, and specialist services means we understand the training requirements for every type of registered activity.
Frequently asked questions
Still have questions?
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