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Knowledge hub · Safeguarding
Safeguarding Adults: A Complete Guide for Care Providers
What safeguarding adults means under the Care Act 2014: who is an adult at risk, the six principles, the ten types of abuse and neglect, how to raise a concern, what happens in a section 42 enquiry, and what CQC expects. Checked against the sources on 19 October 2026.
Safeguarding concerns raised in England, 2024 to 2025
640,240
Section 42 enquiries started, up 4.9% on the year before
185,270
Of risks in concluded enquiries were neglect or acts of omission
40.8%
Of risks were in the person's own home
51.9%
By the Care Sync Experts registration team, with a former CQC Senior Inspector Manager with more than 20 years in regulation. Last checked .
What Is Safeguarding Adults?
Safeguarding adults means protecting an adult's right to live in safety, free from abuse and neglect. In England it is set out in the Care Act 2014. It covers adults who have care and support needs, are experiencing or at risk of abuse or neglect, and cannot protect themselves because of those needs.
It means people and organisations working together to prevent and stop abuse and neglect, while making sure the adult's wellbeing, views, wishes and beliefs shape what happens. Safeguarding is everyone's responsibility, but the local authority leads, and registered care providers have their own legal duties.
This guide is written for care providers in England, regulated by CQC. It is general information, not legal advice.
At a Glance: Safeguarding Adults in 2026
What It Means
Protecting an adult's right to live in safety, free from abuse and neglect
Main Law
Care Act 2014, sections 42 to 47, and chapter 14 of the Care and support statutory guidance
Who It Protects
Adults with care and support needs who are experiencing, or at risk of, abuse or neglect and cannot protect themselves because of those needs
Who Leads
The local authority, which must make, or cause others to make, enquiries under section 42
Six Principles
Empowerment, prevention, proportionality, protection, partnership and accountability
Types of Abuse
Ten in the statutory guidance, from physical abuse to self-neglect
Provider Duties
CQC Regulation 13 (safeguarding), Regulation 18 (notify CQC of abuse or allegations) and the duty to refer to DBS
In an Emergency
Call 999. For a crime that is not an emergency, call 101
The local authority's safeguarding duty applies when it has reasonable cause to suspect that an adult in its area meets all three of these criteria. Where they live, and who pays for their care, does not matter.
1
Has Needs for Care and Support
Whether or not the local authority is meeting any of those needs.
2
Is Experiencing, or at Risk of, Abuse or Neglect
Abuse includes financial abuse, such as theft, fraud, pressure over money or property, or its misuse.
3
Cannot Protect Themselves Because of Those Needs
As a result of their care and support needs, they are unable to protect themselves against the abuse or neglect, or the risk of it.
Who may be at greater risk
For example, older people, disabled people, people with a learning disability or dementia, people with mental health needs, and people who rely on others for personal care, money or contact with the outside world.
The Care and support statutory guidance sets out six principles for all safeguarding work. Each comes with an “I” statement: what the adult should be able to say if the principle is working.
1
Empowerment
People being supported and encouraged to make their own decisions and informed consent.
“I am asked what I want as the outcomes from the safeguarding process and these directly inform what happens.”
In care practice
Ask the person what they want to happen, and record their words. Their wishes shape the response.
2
Prevention
It is better to take action before harm occurs.
“I receive clear and simple information about what abuse is, how to recognise the signs and what I can do to seek help.”
In care practice
Safe recruitment, good training, risk assessments and acting on early warning signs, such as missed visits.
3
Proportionality
The least intrusive response appropriate to the risk presented.
“I am sure that the professionals will work in my interest, as I see them and they will only get involved as much as needed.”
In care practice
Match the response to the risk. Not every concern needs a formal enquiry, but every concern needs a recorded decision.
4
Protection
Support and representation for those in greatest need.
“I get help and support to report abuse and neglect.”
“I get help so that I am able to take part in the safeguarding process to the extent to which I want.”
In care practice
Help the person report and take part, including arranging an advocate where they would have substantial difficulty.
5
Partnership
Local solutions through services working with their communities.
“I know that staff treat any personal and sensitive information in confidence, only sharing what is helpful and necessary.”
“I am confident that professionals will work together and with me to get the best result for me.”
In care practice
Work with the council, police, health services and families, and share information safely and lawfully.
6
Accountability
Accountability and transparency in delivering safeguarding.
“I understand the role of everyone involved in my life and so do they.”
In care practice
Everyone knows their role. Decisions, referrals and outcomes are written down and reviewed.
Training often uses memory aids such as the 4 Rs or 5 Rs. They are not in the Care Act. Read our guide to safeguarding in care for how care workers use them.
Care Act statutory guidance
The 10 Types of Abuse and Neglect
Abuse can take many forms, and not all of it is obvious or reported directly. The Care and support statutory guidance lists ten types. Staff should be trained to recognise every one of them; the list is not exhaustive, so do not dismiss a concern because it does not fit neatly.
1. Physical Abuse
01
Assault, hitting, slapping, pushing, rough handling, scalding, physical punishment, misuse of medication such as over-sedation, and inappropriate or unlawful restraint.
Signs
Injuries with no explanation or an account that does not fit, frequent falls, bruises, burns or cuts, and fear or a change in behaviour around one person.
What providers should do
Get medical help, record and body-map injuries, keep any evidence, and report the same day. Review restraint and medication practice.
2. Domestic Violence or Abuse
02
Defined in the Domestic Abuse Act 2021 as abuse between people aged 16 or over who are personally connected, such as partners, former partners or relatives. It includes physical or sexual abuse, violent or threatening behaviour, controlling or coercive behaviour, economic abuse, and psychological, emotional or other abuse.
Signs
Low self-esteem, self-blame, injuries, humiliation in front of others, fear of outside help, and being kept away from friends and family.
What providers should do
Speak to the person alone and safely. Share the National Domestic Abuse Helpline, and refer to the council and police when there is risk.
3. Sexual Abuse
03
Rape and sexual assault, inappropriate touching, sexual teasing or harassment, indecent exposure, sexual photography, and any sexual activity the person did not or could not consent to.
Signs
Bruising on thighs, arms or neck, torn or stained underwear, genital pain or infection, a sudden change in sexual behaviour, and fear of personal care.
What providers should do
Call the police, do not wash or change clothing or bedding if it can be avoided, and remove any staff member involved from care.
4. Psychological or Emotional Abuse
04
Threats, humiliation, intimidation, bullying, verbal abuse, cyber bullying, enforced isolation, removing mobility or communication aids, and preventing choice or religious practice.
Signs
Silence or tension around a particular person, withdrawal, changes in sleep, appetite or weight, low self-esteem, and tearfulness or distress.
What providers should do
Record exact words used, watch for patterns over time, and raise concerns about staff conduct with your safeguarding lead at once.
5. Financial or Material Abuse
05
Theft, fraud and scams, pressure over wills, property or inheritance, misuse of benefits or direct payments, and misuse of a power of attorney, deputyship or appointeeship.
Signs
Missing belongings, unexplained withdrawals or shortfalls, sudden interest from others in the person's money, unpaid bills, and living conditions that do not match their means.
What providers should do
Keep clear records of any money handled, never let staff accept gifts or loans, and report concerns about an attorney to the Office of the Public Guardian.
6. Modern Slavery
06
Human trafficking, forced labour, domestic servitude, sexual exploitation and debt bondage, where people are forced to work to pay off debts they can never repay.
Signs
Appearing controlled by others, malnourished or withdrawn, living and working at the same address, overcrowded housing, and no identity documents.
What providers should do
Call 999 if someone is in immediate danger. Otherwise contact the police or the Modern Slavery Helpline, and check your own recruitment and agency supply chain.
7. Discriminatory Abuse
07
Unequal treatment, harassment, slurs or exclusion because of a protected characteristic such as age, disability, race, religion, sex or sexual orientation, including denying an interpreter or communication aid.
Signs
The person seems withdrawn or isolated, shows anger, fear or anxiety, or receives care that ignores needs linked to their identity.
What providers should do
Challenge discriminatory language and practice, meet communication and cultural needs, and treat repeated incidents as a safeguarding concern.
8. Organisational Abuse
08
Neglect and poor practice within a service or across a care setting: rigid routines, too few staff, disrespectful attitudes, inappropriate restraint, discouraging visitors and failing to act on complaints.
Signs
People going hungry or thirsty, poor hygiene, shared personal items, missing records or care plans, little contact with visitors, and weak management oversight.
What providers should do
Audit routines, staffing and records, act on complaints, and watch for signs of a closed culture where staff are afraid to speak up.
9. Neglect and Acts of Omission
09
Failing to provide, or allow access to, food, heating, personal or medical care, medication as prescribed, privacy and dignity, or glasses, hearing aids and dentures.
Signs
Pressure sores, weight loss or dehydration, untreated injuries, medication left untaken, a dirty environment, and poor personal hygiene.
What providers should do
Investigate missed or late visits, medication errors and pressure damage straight away, and escalate staffing gaps before they cause harm.
10. Self-Neglect
10
Neglecting to care for one's own personal hygiene, health or surroundings to the point that it threatens health or safety. It includes behaviour such as hoarding.
Signs
Very poor hygiene, a lack of food or heating, squalid or unsafe living conditions, hoarding, and refusing treatment or support.
What providers should do
Keep offering support, assess capacity for specific decisions, involve the GP and the council, and record each conversation and decision.
These often sit across several of the ten types. Knowing the names helps staff spot them sooner and describe them clearly in a referral.
Cuckooing
Someone takes over a person's home to use it for crime, such as dealing drugs. The Crime and Policing Act 2026 creates an offence of controlling another's home for criminal purposes, which was not yet in force in October 2026.
Scams and Fraud
Internet, phone, postal and doorstep scams are financial abuse. Watch for new contacts, secret phone calls, unusual parcels and pressure to pay quickly.
Coercive Control
A pattern of controlling, threatening or degrading behaviour by a partner or relative that limits the person's freedom. It is part of the legal definition of domestic abuse, and a crime.
Closed Cultures
A poor culture in a service that can lead to harm, including abuse. Risks include people relying on staff for everything, weak leadership, high staff turnover and isolation from visitors.
The second national analysis looked at 652 reviews covering 861 people. The most common shortcomings were poor risk assessment and management (82%), mental capacity assessments (58%), not recognising abuse or neglect (56%), Making Safeguarding Personal (50%) and an absence of professional curiosity (44%).
Our advice
Professional Curiosity
Look beyond what you are told. Ask why a bruise appeared, why someone always answers for the person, or why a person has stopped going out. Check the story fits, record what you saw, and talk it through with your safeguarding lead.
What to do
How to Raise a Safeguarding Concern
Your job is to keep the person safe, record what you know and report it. You do not need proof, and you should not investigate it yourself.
1
Make the Person Safe
If anyone is in immediate danger, or needs urgent medical help, call 999. Stay with the person if it is safe to do so.
2
Listen and Reassure
Let them talk, take them seriously and do not ask leading questions. Never promise to keep it a secret.
3
Protect Any Evidence
Do not clean up, wash clothing or move things if a crime may have happened. Do not confront the person alleged to have caused harm.
4
Write It Down Now
What you saw and heard, the person's own words, the date, time and who was there. Facts, not opinions, signed and dated.
5
Tell Your Safeguarding Lead
Report to your manager or safeguarding lead the same day. If they are involved, go straight to the local authority or CQC.
6
Refer and Notify
The provider refers to the local authority adult safeguarding team, calls the police if a crime may have been committed, and notifies CQC without delay.
Do Not
Investigate the allegation yourself or interview witnesses
Safeguarding should be done with the person, not to them. Ask what they want to happen. But an adult's wish not to share information can be overridden when the risk justifies it.
SCIE lists situations where you can reasonably share information without consent, including when:
Other people, including children, are or may be at risk
A serious crime has been committed, or sharing could prevent a crime
Staff are implicated
The person has capacity but may be under duress or coerced
The person lacks capacity to make the decision, which must be explored and recorded
A court order or other legal authority requires it
Data protection law is not a barrier. Sensitive data, such as health information, can be shared without consent to protect an adult at risk from neglect or harm, where consent cannot be given or reasonably obtained, or asking would put their protection at risk. Record every decision, whether you share or not, and why.
Since 2016 the statutory guidance has said section 42 enquiries are aimed at abuse or neglect by a third party. Self-neglect does not always lead to one; the council decides case by case. Keep supporting the person either way.
Section 42 enquiries
What Happens After a Safeguarding Referral?
The local authority leads. Timescales are not set nationally; your local Safeguarding Adults Board's procedures set them, so check those.
1
Concern Raised
Anyone can raise a concern with the local authority. Providers usually do so through the council's adult safeguarding team or online form.
2
Initial Decision
The council checks whether the three section 42 criteria are met, what the person wants, and whether anyone is at immediate risk.
3
Section 42 Enquiry
If the criteria are met, the council makes, or asks others such as the provider or police to make, whatever enquiries it thinks necessary.
4
Safeguarding Plan
The council decides what action is needed and by whom, with the person, to reduce or remove the risk.
5
Outcome and Closure
The outcome is recorded, including whether the person's desired outcomes were met, and the case is closed or reviewed.
Section 68
Independent Advocacy
The council must arrange an independent advocate for an enquiry or review if the person would have substantial difficulty taking part and there is no suitable unpaid person to support them.
Section 43
Safeguarding Adults Boards
Every council must set up a Safeguarding Adults Board to help and protect adults at risk in its area, by coordinating and checking the work of its members. Boards are strategic and do not handle individual cases.
Section 44
Safeguarding Adults Reviews
A Board must arrange a review when an adult has died and it knows or suspects the death resulted from abuse or neglect, or the adult is alive and it knows or suspects they experienced serious abuse or neglect, and there is concern about how agencies worked together.
Safeguarding Duties for Care Providers: CQC, DBS and the Law
Registered providers carry their own legal duties, separate from the local authority's. These are the ones CQC checks and can prosecute for.
Regulation 13, 2014 Regulations
Safeguarding Service Users From Abuse and Improper Treatment
13(1)
“Service users must be protected from abuse and improper treatment in accordance with this regulation.”
13(2)
“Systems and processes must be established and operated effectively to prevent abuse of service users.”
13(3)
“Systems and processes must be established and operated effectively to investigate, immediately upon becoming aware of, any allegation or evidence of such abuse.”
Abuse here means sexual offences, ill-treatment (physical or psychological), theft or misuse of money or property, and neglect. Care must also never be degrading, discriminatory or use restraint that is not necessary and proportionate. CQC can prosecute a breach of 13(1) to 13(4) that leads to avoidable harm or a significant risk of it.
Providers must notify CQC of “any abuse or allegation of abuse in relation to a service user”. An allegation is enough: you do not wait for an outcome. Failing to notify is an offence CQC can prosecute without first issuing a warning.
Safeguarding Vulnerable Groups Act 2006, section 35
Refer to DBS
If you remove someone from regulated activity, or would have done had they not left, because they harmed or might harm someone, you must refer them to DBS. This applies even if you have told the local authority. Not referring can lead to a fine of up to £5,000.
Care workers: ill-treatment or wilful neglect of someone in their care is an offence under section 20 of the Criminal Justice and Courts Act 2015, with up to 5 years in prison.
Care providers: section 21 makes it an offence for a provider whose gross breach of a duty of care leads to ill-treatment or wilful neglect.
People who lack capacity: section 44 of the Mental Capacity Act 2005 makes ill-treatment or wilful neglect an offence, also with up to 5 years.
Workers who raise concerns about abuse, neglect or danger to people's health and safety are protected from dismissal and unfair treatment when they make a qualifying disclosure. They can go to their employer or to a prescribed person. CQC is the prescribed person for health and adult social care in England.
Local Safeguarding Adults Boards have a procedure for concerns about people in positions of trust. It applies wherever the alleged abuse happened, including at another employer. These are the steps we take providers through.
1
Make People Safe
Remove the staff member from direct care while you assess the risk. Consider other duties first; if there are none, suspension is a neutral act, not a finding.
2
Refer and Notify
Refer to the local authority safeguarding team, call the police if a crime may have happened, and notify CQC.
3
Do Not Investigate the Allegation
Leave it to the police and the local authority. Your role is to manage risk and share information when asked.
4
Assess and Record
Write a risk assessment and record every decision and the reason for it. Review it as the enquiry goes on.
5
Support Everyone Fairly
Keep the staff member updated, support the person and their family, and say only what you are able to share.
6
Refer to DBS if Required
If you remove the person from regulated activity because they harmed, or might harm, someone, you must refer them to DBS.
Training and records
Safeguarding Training and Record Keeping
CQC expects every member of staff to recognise abuse and know how to report it, and expects records that show what happened and what you did.
Care Certificate
The 16 standards for new care workers, updated in March 2025. Standard 10 is now called Adult Safeguarding.
Adult Safeguarding: Roles and Competencies for Health Care Staff, second edition, 2024. It sets five levels by role, plus a Board level, and many care providers use it as a benchmark.
Two videos from our team on situations care managers ask us about most: an allegation against a staff member, and what an inspector looks for in your safeguarding records.
Staff Accused of Abuse Elsewhere: Seven Steps for Care Providers
What the video covers
Why Regulation 13 covers risks from outside your service
Removing the person from direct care, and when to suspend
Telling the local authority and CQC
A written, reviewed risk assessment
Supporting the staff member and the people you care for
Why you must not investigate it yourself
What Inspectors Look for in a Safeguarding Log
Why an empty log is a warning sign, and why your CQC notifications must match it.
Myth or fact
Common Safeguarding Myths in Care
The misunderstandings we meet most often when we review safeguarding in care services.
Myth
You Need Proof Before You Report
Fact
You report a concern, not a conclusion. The test for a section 42 enquiry is reasonable cause to suspect.
Myth
Safeguarding Is the Council's Job, Not Ours
Fact
Regulation 13 puts a legal duty on every registered provider to prevent abuse and act on allegations straight away.
Myth
Only Older People Can Be Adults at Risk
Fact
Section 42 covers any adult, aged 18 or over, with care and support needs who meets the three criteria.
Myth
If the Person Says No, You Cannot Share
Fact
Usually their wishes come first, but you can share without consent if others are at risk, a crime is suspected or a staff member is involved.
Myth
Self-Neglect Is Not Safeguarding
Fact
Self-neglect is one of the types of abuse and neglect in the statutory guidance, and was the most common type in reviews.
Myth
Telling the Council Is Enough
Fact
Telling the local authority does not replace your CQC notification or your duty to refer to DBS. Each is separate.
Myth
It Only Counts if It Happened in Our Service
Fact
If a staff member faces an allegation elsewhere, the risk to the people you support is still yours to assess and manage.
Myth
An Empty Safeguarding Log Means a Safe Service
Fact
Inspectors are more likely to read it as concerns not being recognised. A log with clear entries and outcomes is reassuring.
We prepare CQC applications and safeguarding policies for new providers, and test how your team recognises, records and reports abuse in a mock inspection. 94% of the applications we support are approved first time, across more than 1,200 providers in 10 years.
Every legal rule, quote and statistic in this guide comes from these pages, checked on 19 October 2026. Where we give practical advice or describe our own service, we say so. This guide is general information, not legal advice.
Safeguarding adults means protecting an adult's right to live in safety, free from abuse and neglect. It is about people and organisations working together to prevent and stop both the risks and the experience of abuse or neglect, while making sure the adult's wellbeing is promoted and their views, wishes, feelings and beliefs are taken into account. In England, the legal framework is the Care Act 2014.
Under section 42 of the Care Act 2014, the local authority must make enquiries where it has reasonable cause to suspect that an adult in its area has needs for care and support (whether or not the authority is meeting any of those needs), is experiencing, or is at risk of, abuse or neglect, and as a result of those needs is unable to protect themselves against the abuse or neglect or the risk of it.
Empowerment, Prevention, Proportionality, Protection, Partnership and Accountability. They come from the Care Act statutory guidance and apply to all safeguarding work with adults. In short: people are supported to make their own decisions, it is better to act before harm occurs, the response is the least intrusive one that fits the risk, people in greatest need get support and representation, services work with their communities, and everyone is accountable and transparent.
The Care Act statutory guidance lists ten types of abuse and neglect: physical abuse; domestic violence or abuse; sexual abuse; psychological or emotional abuse; financial or material abuse; modern slavery; discriminatory abuse; organisational or institutional abuse; neglect and acts of omission; and self-neglect. The guidance says the list is not exhaustive, so practitioners should not limit their view of what abuse is.
Neglect and acts of omission. In England in 2024 to 2025, neglect accounted for 40.8% of risks in concluded section 42 enquiries, and the most common location of risk was the person's own home, at 51.9%. Self-neglect was the most common type of abuse in Safeguarding Adult Reviews, present in 60% of reviews analysed from April 2019 to March 2023.
It is the enquiry a local authority must make, or ask others to make, when the three section 42 criteria are met. The enquiry decides whether any action should be taken to protect the adult and, if so, what and by whom. The local authority leads it, but may ask a provider, the police or the NHS to carry out parts of it. In England, 185,270 section 42 enquiries started in 2024 to 2025.
If anyone is in immediate danger, call 999. Otherwise, listen without asking leading questions, do not promise to keep it secret, protect any evidence, and write down what you saw and heard straight away, using the person's own words. Tell your manager or safeguarding lead the same day. The provider refers to the local authority adult safeguarding team, calls the police if a crime may have happened, and notifies CQC. You do not need proof, and you should not investigate it yourself.
Usually you should seek the person's consent and respect their wishes. But you can share information without consent where other people are at risk, a serious crime has been committed or sharing could prevent a crime, a staff member is involved, the person lacks capacity to consent, or the risk is unreasonably high. The Data Protection Act 2018 gives a specific condition for sharing sensitive information to safeguard individuals at risk. Record what you shared, with whom and why.
Regulation 13 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 requires providers to protect people from abuse and improper treatment, to run effective systems to prevent abuse, and to investigate immediately on becoming aware of any allegation or evidence of abuse. Regulation 18 of the 2009 Registration Regulations requires providers to notify CQC of any abuse or allegation of abuse in relation to a service user, without delay.
Yes. Regulation 18 requires a notification of any abuse or allegation of abuse in relation to a person using the service, without delay. You do not wait for the outcome of an enquiry. Failing to notify is an offence, and CQC can prosecute without first issuing a warning notice. Telling the local authority does not replace the CQC notification.
Under section 35 of the Safeguarding Vulnerable Groups Act 2006, a regulated activity provider must refer someone to the Disclosure and Barring Service if it removes them from regulated activity, or would have done had they not left, because they harmed or may harm a vulnerable adult or child. The duty applies even if you have referred to the local authority, and not referring can lead to a fine of up to £5,000.
The provider should make people safe first, usually by removing the worker from direct care while the risk is assessed. Suspension is a neutral act, not a finding of guilt, and alternatives should be considered. The provider refers to the local authority under its procedure for people in positions of trust, informs the police if a crime may have happened, notifies CQC, records every decision, and does not investigate the allegation itself. If the worker is removed from regulated activity because of harm or risk of harm, the provider must refer them to DBS.
Yes. Self-neglect has been one of the types of abuse and neglect in the Care Act statutory guidance since it was first published in October 2014. It covers a wide range of behaviour, such as neglecting personal hygiene, health or surroundings, and includes hoarding. Whether a section 42 enquiry is needed depends on the person's ability to protect themselves by controlling their own behaviour. It was present in 60% of the Safeguarding Adult Reviews analysed nationally.
Organisational or institutional abuse is neglect and poor care practice within an institution or care setting, such as a care home or hospital, or in care provided in someone's own home. It can be a one-off incident or ongoing ill-treatment, and can come from neglect or poor professional practice caused by the structure, policies, processes and practices of the organisation. Closed cultures, where people are cut off from outside scrutiny, raise the risk.
Cuckooing is when someone takes over another person's home, usually a vulnerable adult, to use it for crime such as dealing or storing drugs. The Crime and Policing Act 2026 creates a specific offence of controlling another person's home for criminal purposes, in section 65, which was not yet in force in October 2026. Signs include new people visiting at all hours, the person seeming afraid, and unusual items or activity in the home.
The 4 Rs are Recognise, Respond, Report and Record. Versions of the 5 Rs add a fifth step, such as Refer. Both are training frameworks rather than terms in the Care Act, used to help staff remember what to do when they have a concern. Our blog, Safeguarding in Care, covers both in detail.
Making Safeguarding Personal is the approach, built into the Care Act statutory guidance, of keeping the person at the centre of safeguarding. It means asking the person what outcomes they want, involving them in decisions, and judging success by whether those outcomes were met, rather than by whether processes were followed.
Safeguarding is the wider duty to prevent abuse and neglect and to promote people's wellbeing. Protection is one of the six principles, and refers to the action taken to support and represent those in greatest need when abuse or neglect is happening or suspected. Safeguarding includes prevention, empowerment and partnership as well as protection.
There is no single legal training requirement, but CQC expects every member of staff to recognise and report abuse. New care workers usually complete the Care Certificate, whose Standard 10 is Adult Safeguarding, and can go on to the Level 2 Adult Social Care Certificate launched in 2024. Managers and safeguarding leads need more advanced training, and many providers use the 2024 Intercollegiate Document's levels as a benchmark.
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