CQC consultancy for care providers
CQC Consultants for Care Providers in England
CQC consultants help care providers in England meet and keep the standards the Care Quality Commission checks. Ours work with domiciliary care agencies, supported living services and care homes on inspection readiness, evidence, governance, mock inspections and the deadlines that follow a CQC report. Consultancy starts at £1,000 + VAT a month.
- 4.4Trustpilot rating
- 5.0Google rating
- 94%Applications approved first time
- 1,200+Care providers supported
Published prices
- Retained CQC consultancy
- From £1,000+ VAT a month
- CQC mock inspection
- From £1,000+ VAT
- CQC registration package
- £4,000+ VAT, fixed
CQC's assessment framework is changing. Here is where it stands.
We prepare you for the framework you will actually be assessed under, and organise your evidence so it carries across to the new key lines of enquiry.
- 1Now
The single assessment framework still applies
CQC still assesses services against its 34 quality statements. Until the new frameworks start, CQC's current published guidance is the one that counts.
- 2March 2026
Draft sector frameworks published
Adult social care gets its own framework. In the draft, 24 key lines of enquiry replace the 34 quality statements, ratings stay at the five key questions, and CQC proposes removing scores.
- 3End of 2026
Expected start, date not yet set
The consultation closed on 12 June 2026 and CQC has been testing the drafts with providers. It expects to bring them in at the end of 2026 but has not confirmed a date.
What we do
What our CQC consultants do
A CQC consultant is an independent specialist who helps a provider meet the Health and Social Care Act 2008 and the regulations made under it. We work for you, not for CQC, and we cannot change a rating by asking. What we can do is find what CQC would find, while there is still time to fix it.
Mock inspections
An independent mock inspection that tests your service the way CQC assesses it, with a written report and an action plan you can work through.
How our mock inspections workCompliance and governance
Policies, audits, governance systems and staffing reviewed against CQC's fundamental standards, with the gaps closed rather than filed.
Ongoing compliance managementChallenging a report
Factual accuracy comments on a draft report, representations against a Warning Notice and rating process reviews, each with its own deadline.
See the deadlinesTurnaround and crisis support
A practical plan for services rated Requires Improvement or Inadequate, or facing enforcement, and support for the manager while it is delivered.
Crisis management supportInterview preparation
Coaching for registered managers and nominated individuals before a fit person interview, so they can explain the evidence in their own words.
CQC interview coachingNew registrations
Applications, statements of purpose, business plans and policies for a new service or a new location, prepared to be complete first time.
CQC registration support
Who we support
CQC consultants for every adult social care service
The regulations are the same, but the evidence CQC looks for is not. Tell us which service you run and we will tell you what changes.
Domiciliary care agencies
Assessed largely on records and on what people say about their visits: call times, care plans, medication records and how missed or late calls are handled.
Domiciliary care supportSupported living services
You have to show that the housing and the care are separate arrangements, and that people have real choice and control in line with Right support, right care, right culture.
Supported living supportCare homes
Assessed on the premises and on observed practice as well as the paperwork, so a mock inspection that includes a visit tells you far more than a desktop review.
Care home mock inspections
Prices
What CQC consultancy costs
Care Sync Experts provides CQC consultancy from £1,000 plus VAT a month, CQC mock inspections from £1,000 plus VAT, and a CQC registration package at a fixed £4,000 plus VAT. We publish our starting prices so you can judge fit before you call.
- Monthly support
Retained CQC consultancy
From £1,000plus VAT a month
Ongoing support for a registered service from a named consultant.
- Evidence mapped to what CQC assesses
- Governance and audit reviews
- Policy updates as guidance changes
- Help when a CQC letter arrives
CQC mock inspection
From £1,000plus VAT
A one-off assessment of where your service stands today.
- Scored the way CQC scores
- Written report and action plan
- Desktop or on-site options
CQC registration package
£4,000plus VAT, fixed
For a new service that is not yet registered.
- Regulated activities scoped
- Statement of purpose and documents
- Application and interview coaching
What moves the price
Prices exclude VAT and CQC's own fees, which CQC sets and you pay to CQC. If your service does not fit the shape here, we will tell you before you commit, not after.
- One piece of work or ongoing support
- A single review is priced as a project. Retained support is priced by the month.
- How many locations and activities
- Each registered location has its own records, staff and people, so each adds to the work.
- Whether there is a deadline
- Work with a fixed date on it, such as a draft report or a notice, is priced for the turnaround it needs.
- Your current rating
- A Good service aiming higher needs different work from one rated Inadequate with conditions to answer.
- Whether we come to you
- A desktop review costs less than one with a visit, staff interviews and observation of practice.
- Who does the work
- Some providers want the findings and act on them. Others want the work done, which costs more.
How it works
How our CQC consultancy works
Four steps, the same for every provider, whether you are rated Good and want to stay there or have a plan to deliver after an inspection.
- 1
A first call
Tell us about your service, your current rating and any deadline. We will tell you honestly whether you need us, and for what.
- 2
A baseline review
We review your records, governance and evidence against what CQC assesses, and show you where your service stands today.
- 3
A written action plan
Priorities, owners and dates in one plan your registered manager can work through and show an inspector.
- 4
Ongoing support
Your named consultant stays on hand for questions, reviews, policy updates and preparation for your next assessment.
When to call us
When to bring in a CQC consultant
Three of the moments that matter most run to fixed deadlines, counted in working days. The clock starts when CQC sends, serves or publishes, not when you open it.
A draft report lands
10working days
You have 10 working days from the date of CQC's email to submit factual accuracy comments on the draft report. Use the process to identify factual errors and provide relevant supporting evidence.
CQC factual accuracy guidanceA Warning Notice is served
10working days
Representations against a Warning Notice must be made within 10 working days of service. CQC has no legally set timescale to reply and aims for 20 working days.
CQC Warning Notice guidanceA rating you think is wrong is published
15working days
A rating process review must be requested within 15 working days of publication, and you get one request. It is not an appeal against the judgement: CQC will not review a rating on the basis that you disagree with its reasoning, its scores or the rating itself. It has to be about the process not being followed.
CQC rating process review guidance
The quieter reasons providers call us
If a letter is already with you, tell us the date on it.
- You are registering a new service and want the application to survive first reading
- You have never been assessed under CQC's current assessment framework
- You have been rated Requires Improvement or Inadequate and have a timetable to meet
- Your registered manager has left, or a new one is going into a fit person interview
- You are adding a location or a regulated activity
- You are being asked for evidence and cannot find it quickly enough
What care providers say about our CQC registration support
Registered managers, nominated individuals and new providers describe working with us, in their own words, on Trustpilot and Google.
First of all i want to give Millicent…
First of all i want to give Millicent her flowers. I recently became a registered manager ( OLIVE BRANCH CARE & SUPPORT LTD) because of her. She knows her stuff, she takes you through the whole process, the Q&A with encouragement and guidance. I am usually a nerve wreck, but I made it. I couldn't not have wished for a better person than her. THANK YOU MILLICENT. YOU ARE THE BEST.
Read full review by Audrey Eastwood on TrustpilotAudrey Eastwood
3 October 2026
Excellent Support Throughout Our CQC Registration Journey
Care Sync Experts provided excellent support throughout our CQC registration journey for Tailored Healthcare 4 You Limited. The team was professional, knowledgeable and very supportive throughout the process. They provided valuable guidance with our application, policies, supporting documents and preparation for the CQC registration process. What I particularly appreciated was their willingness to answer questions, explain requirements clearly and provide support whenever we needed clarification. Their guidance helped us navigate what can be a detailed and demanding registration process with greater confidence. We are very grateful for their contribution towards the successful CQC registration of our company and would happily recommend Care Sync Experts to other care providers looking for professional CQC registration support. Thank you to the entire team for your continued support.
Read full review by Philip on TrustpilotPhilip
3 September 2026
Thanks to Care Sync Experts
Care Sync Experts supported with well tailored documentations for the CQC application, good prep/training for the CQC interview and prompt communication throughout the CQC registration stages which led to the success of Novaedge application I had an excellent experience working with Care Sync Experts on my CQC registration application. From the very beginning, their team demonstrated exceptional professionalism, knowledge, and commitment to ensuring my application met the required CQC standards. They provided clear guidance throughout the entire process, helped me prepare all the necessary documentation, and ensured I was fully ready for every stage of the application. Their attention to detail, prompt communication, and willingness to answer every question gave me confidence and made what could have been a stressful process much smoother. I truly appreciated their personalised support and expertise. Thanks to their dedication, I felt well-prepared throughout my CQC registration journey. I would confidently recommend Care Sync Experts to anyone seeking reliable and professional support with CQC registration and healthcare compliance.
Read full review by Novaedge Services Limited on TrustpilotNovaedge Services Limited
25 July 2026
The Experience that I have had with…care sync was a 5 star experience
The Experience that I have had with Care Sync experts is so excellent and effortless. Care sync experts assisted me with the CQC registration of my company. It was a 5 star experience. Coming from a healthcare background myself, I worked with a group of dedicated experts who knows what there are doing. I will like to thank Colin who handled my registration process with the Care sync expert team in such a way that the process looked so simple.
Read full review by E. Lustre on TrustpilotE. Lustre
21 July 2026
Care Sync Experts are reliable
Care Sync Experts are reliable, honest and operate with integrity. All the staff are knowledgeable and supportive whenever you need guidance. I recommend them for all those loking for CQC support services.
Read full review by customer on Trustpilotcustomer
12 June 2026
I am genuinely grateful that I chose Care Sync
I am genuinely grateful that I chose Care Sync Experts to support me in establishing my domiciliary care company, Precious Care. From my very first conversation with them, it was clear that they truly understood my needs. Their knowledge, expertise, and professionalism were evident from the start—they really do live up to their name. The support provided to me and my wider team was exceptional and truly limitless. No matter how small the question, they were always available, approachable, and ready to help. From day one, Millicent and Collins made us feel valued and important. Speaking with them felt like talking to people I had known for years—warm, reassuring, and always willing to go the extra mile. Every phone call ended with clarity and confidence. Millicent’s guidance, training, and ongoing support were outstanding and made the entire process smooth and stress‑free. Without hesitation, I would recommend Care Sync Experts as the go‑to professionals for anyone seeking EXPERT support in this field.
Read full review by PN on TrustpilotPN
27 March 2026
CQC interview confidence building
I found the material I was given very informative. This helped build my confidence during my CQC interview preparation. The staff responded to my inquiries timeously
Read full review by Lilian Muzorewa on TrustpilotLilian Muzorewa
23 February 2026
100% Support: How Care Sync Experts Made Our CQC Certification A Reality
I couldn’t be more grateful for Care Sync experts exceptional support during our CQC interview presentations. From the very beginning, Millicent and Collins were not only professional but also incredibly approachable and dedicated. Every time we needed assistance, they were right there ready to help with guidance, expert advice, and all the information required to ensure our success. When our interview dates kept changing, Care Sync flexibility truly set them apart. They rescheduled sessions without hesitation and even provided extra sessions, going far beyond what we had paid for. Their unwavering commitment was a crucial factor in us achieving our CQC certification. Thanks to their 100% support, Victory Growth Care Services is now proudly registered with CQC. I wholeheartedly recommend Care Sync expats for anyone looking for top-notch, dependable support in navigating the complexities of CQC interviews. Their team truly makes a difference!
Read full review by Shaz K on TrustpilotShaz K
12 February 2025
Outstanding Tender Writing Services
I recently used Care Sync Experts for the first time to complete a tender, and I am thrilled to say that they won it for me! Their team is absolutely brilliant. They took care of everything with professionalism and expertise, making the whole process smooth and successful. I would 100% recommend Care Sync Experts to any provider looking for someone to write their tender. Their work is of a high standard, and I couldn’t be happier with the results.
Read full review by Vivian Owusu on TrustpilotVivian Owusu
22 August 2024
Outstanding Service and Exceptional Results!
I had the pleasure of working with Care Sync Experts for various projects, including website development, tender submissions, and branding materials such as brochures and leaflets. From start to finish, their professionalism and attention to detail have been nothing short of remarkable. They designed and developed my website with a keen understanding of my needs, creating a sleek, user-friendly platform that perfectly represents my brand. But they didn't stop there, their expertise in handling tenders is unparalleled. Of the six tenders they managed for me, they won five. This impressive success rate speaks volumes about their strategic approach and deep industry knowledge. I highly recommend Care Sync Experts to anyone looking for top notch services in web development, tender management, and branding. They have truly elevated my business, and I look forward to continuing our partnership!
Read full review by Living Plus Care on TrustpilotLiving Plus Care
12 August 2024
Choosing well
How to choose a CQC consultant
Anyone in the UK can call themselves a CQC consultant. These five questions separate an assessment you can act on from an afternoon and an invoice. Ask them of anyone you are considering, including us.
- 01
What do I get in writing?
A verbal debrief cannot be handed to a registered manager, worked through by a team or shown to an inspector. Ask what the deliverable is and ask to see the shape of one.
- 02
Are you scoring me, or telling me how it felt?
CQC scores each quality statement 1 to 4 and converts the total into a percentage and a rating band. An assessment that does not produce a score cannot tell you which band you are in or what is holding you there.
- 03
Who is doing the work, and are they the person I met?
Ask who attends, who writes the report and who you speak to afterwards. It is a fair question and a straight answer is easy to give.
- 04
What happens after the report?
Findings are the easy half. Ask whether support to close the gaps is included, charged separately, or not offered, and get that clear before you commit rather than after.
- 05
What are you not going to do?
A consultant cannot speak to CQC on your behalf as though they were you, cannot change a rating by asking, and cannot make a service safe from the outside. Anyone unwilling to say what is outside their control is worth a second look.
What we will not tell you
No consultant can guarantee a rating, guarantee a registration, or promise a particular outcome from an assessment. CQC decides both, on its own evidence, and publishes the method it uses. What an independent review can do is show you what that method would find in your service now, while there is still time to do something about it.
Read CQC's current rating methodConsultancy, registration or a mock inspection?
Three different jobs, and people arrive looking for all of them. This page is the ongoing one: staying compliant, being ready, and answering CQC when it writes to you.
You are not registered yet
Everything from scoping the regulated activities to the fit person interview is registration work, and it has its own page with the fees, the timescales and the documents CQC asks for.
CQC registration supportYou are registered and want to know where you stand
An independent review scored against the quality statements, with the percentage and the rating band it lands in, before CQC does the same thing.
CQC mock inspectionsYou want to understand the rules first
What compliance means, what the fundamental standards require and how CQC assesses a service, written for providers rather than for regulators.
CQC compliance guidance
Questions about CQC consultants
Last reviewed
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Related reading
Keep exploring with Care Sync Experts.
These guides, services and client stories go hand in hand with this page, so you have everything you need to build and grow a successful care service.
CQC Registration Help and Support
Practical CQC registration guidance for domiciliary care and supported living providers in England, covering…
CQC Mock Inspections
Mock CQC inspection services for home care and supported living, from £1,000 plus VAT, with written findings…
CQC Compliance Guide 2026
Complete CQC compliance guide for care providers.
CQC Quality Statements: All 34
Complete walkthrough of all 34 CQC quality statements under the Single Assessment Framework.