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Extra Care Housing Tenders

Extra Care Tenders: Win Housing-With-Care Contracts

Extra care contracts are competitive, and they are unlike any other care tender, because extra care is housing with care, not a care home. The care contract is usually tendered on its own, inside a scheme owned and run by a housing provider, and a single provider often wins the whole scheme. Care Sync Experts writes extra care tenders that separate the housing function from the care function and prove your support is flexible and responsive, backed by your CQC registration.

Care provider reviewing an extra care tender submission
Care worker supporting an extra care resident with a wheelchair
Care professional providing personal care in an extra care flat

Extra Care Contracts Councils Have Commissioned

Published extra care and housing with care notices with the commissioning authority and the contract value where one was given. Far fewer authorities commission extra care than home care, so the record of who has bought it is a short and useful list.

Showing 6 of 43 notices, ranked by contract value and then by publication date.

These are published contract notices from our feed of UK health and social care procurement, shown newest and largest first. They are a record of what has been commissioned, not a list of what is open today, so check the buyer's own portal before you plan a bid. Search the full notice archive.

Care providers
Commissioners
Care consultants

WHO THIS IS FOR

Care providers and housing associations bidding to deliver care in extra care and housing-with-care schemes across England, Wales and Northern Ireland. What we do: find the right opportunities and write the quality responses through our tender writing service

What to do next: Book a free consultation, or send us the tender and we will tell you honestly whether it is worth bidding.

Extra care contracts: key facts

Housing with Care

Residents hold a tenancy or lease on their own flat, with a care team on site

CQC: Care Element Only

The CQC regulates the personal care element only, not the housing or the building.

Care Contract Tendered Separately

The care contract is usually tendered separately from the housing management, so you bid to deliver care in someone else's scheme.

Intense Single-Provider Competition

Schemes are often run by a single care provider, so competition is intense and sometimes includes an incumbent.

Pre-Opening Tenders

Pre-opening and design-stage schemes are tendered before they are built, so bids rely on planned models and comparable evidence.

Between Dom Care & Residential

The model sits between domiciliary care and residential care: independence with on-site care available.

What are extra care tenders?

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Care worker supporting an extra care resident in her own flat

What are extra care tenders?

An extra care tender is a procurement process in which a commissioner, usually a local authority, sometimes with a housing association or an NHS Integrated Care Board, invites providers to bid to deliver care and support in an extra care housing scheme. Residents live in their own flats under a tenancy or lease, and an on-site team provides personal care, responsive support and community activity.

Extra care is registered by the Care Quality Commission for the regulated activity of personal care. The housing itself is not CQC regulated, which is the single most important thing to get right in an extra care bid.

Housing is NOT CQC regulated. A bid that reads like a residential care submission will score poorly.

See our tender writing service

What is the difference between extra care, residential care, supported living and domiciliary care?

Commissioners mark down bids that treat extra care like a care home. This table makes the distinction clear.

Feature

Extra care housing

Residential care home

Supported living

Domiciliary care

Where the person lives

Their own flat in a scheme

The provider's care home

Their own tenancy

Their own home

Who manages the building

A housing provider

The care provider

Accommodation with personal care

The person

CQC regulated activity

Personal care (care only)

Accommodation with personal care

Personal care

Personal care

On-site care

Available on site

24-hour in the home

Visiting or on site

Visiting

Best suited to

Older adults wanting independence with care nearby

Adults needing 24-hour personal care

Adults building independence

People needing visits at home

The housing and care split, and why it decides the bid

Extra care sits at the intersection of housing, health and social care. In most schemes the building is owned and managed by a housing association or developer, and the care contract is tendered on its own. That means you are bidding to deliver care inside someone else's scheme.

Commissioners score how well you will work alongside the housing management team, not just how you deliver care. A bid that reads like a residential care submission, or that ignores the housing partnership, will score poorly.

We frame every response around the dual identity of the service: a home with care available, not a care home.

The Housing Side

Building owned by housing association or developer. CQC does NOT regulate this. Must meet housing standards and tenancy law.

The Care Side

Personal care delivered by you, CQC registered and inspected. This is what you are bidding to deliver.

The Partnership

Commissioners score how well you demonstrate working alongside the housing management team with clear role boundaries.

Who extra care is for

Extra care typically serves older adults, usually aged 55 and over, who want to keep their independence but value on-site care. Eligibility is assessed under the Care Act 2014, and local authority nomination rights usually govern who is allocated a flat.

Moderate Care Needs

Older adults who need personal care but want to maintain their independence at home.

Couples

Where one partner needs support — extra care enables them to live together with care available on site.

Early-Moderate Dementia

People living with early to moderate dementia who benefit from structured on-site support.

Stepping Down from Residential

People transitioning from residential care back to a more independent living arrangement.

How extra care is commissioned

Councils and NHS bodies buy extra care through several models. Knowing which one you face changes your whole bid approach.

Single-scheme competitions: One provider is chosen to deliver the care for an entire scheme, so bids are highly competitive and may face an incumbent.

Dynamic purchasing systems: some councils run a DPS for extra care across several schemes or boroughs.

Care tendered separately from housing: the housing provider owns the building, and you bid for the care contract within it.

Pre-opening tenders: schemes still in design or construction are tendered before opening, using planned staffing and comparable evidence.

Joint funding: an NHS Integrated Care Board may contribute for residents with health needs, with NHS-commissioned elements falling under the Provider Selection Regime

Commissioners reviewing extra care tender submissions in a meeting

Council-commissioned extra care sits under the Procurement Act 2023, usually through its light touch regime. See our guide to the Procurement Act 2023 for care providers.

Regulatory and compliance framework

The CQC registers and inspects the personal care element of extra care, focusing on how care is coordinated within the scheme, how the on-site presence is used, and how the service responds to unplanned needs. The housing element is not CQC regulated but must meet housing standards and tenancy law.

Mental Capacity Act 2005 & DoLS

The Mental Capacity Act 2005 and supported decision-making apply, and where a person may be deprived of their liberty the Deprivation of Liberty Safeguards still apply. The Liberty Protection Safeguards were legislated in 2019 but are not yet in force, with a government consultation expected in 2026, so bids should refer to the current DoLS system, not to Liberty Protection Safeguards as though they have replaced it.

What commissioners score in extra care tenders

These ten themes recur across every extra care procurement. Preparing strong, evidenced answers in advance builds a reusable bid library.

01

Coordinating On-Site Care

How care is scheduled and delivered, and how the team works alongside housing management.

02

Flexible & Responsive Care

Core hours plus flexible care adjusting as needs change, including step-up and step-down.

03

Emergency Response & Night Cover

Waking nights, sleep-ins or technology-enabled care, and how emergency calls are managed.

04

Community Within the Scheme

Activities, communal dining where applicable, and identifying and engaging isolated residents.

05

Falls Prevention & Technology

Preventing escalation of need, falls prevention and use of technology-enabled care.

06

Housing Provider Partnership

Partnership with the housing provider, and clear lines between care and housing responsibilities.

07

Safeguarding

Safeguarding in a semi-independent environment, and managing cohesion where some residents receive care and others do not.

08

Staffing

On-site carers, a scheme coordinator and senior staff — recruitment, retention and training.

09

Social Value

Can carry a significant weighting. See our guide to social value in care tenders

10

Measurable Outcomes

Response times to emergency and non-emergency calls, falls and hospital admission rates, care plan compliance, resident satisfaction and participation in activities.

What a winning answer looks like

A high-scoring extra care answer shows how independence is preserved, how the community within the scheme is nurtured, and how care flexes up and down against assessed need rather than running to a fixed routine. It names the on-site systems and roles, explains the housing partnership, evidences emergency and night cover, and quantifies outcomes such as response times and falls, all mapped to the exact words of the scoring criterion.

Bid team reviewing a winning extra care tender answer together

The winning formula:

Name the system → Name the role → Dated example → Quantify the outcome → Map to criterion → Reference housing partnership

How to win extra care tenders in six steps

01

CQC Registration

Confirm CQC registration for personal care and a strong rating. Good is commonly the minimum to qualify.

02

Read the Scheme

Who owns and manages the housing, the resident cohort, and the core and flexible care hours required.

03

Map to Criteria

Map every quality question to the published scoring criteria. Generic answers score poorly.

04

Evidence the Split

Evidence the housing and care split, flexible and responsive care, emergency and night cover, and community building.

05

Comparable Evidence

Use comparable scheme evidence and planned models where the scheme is pre-opening.

06

Price Sustainably

Price sustainably for core and flexible hours, then quality-check and submit before the deadline.

Why providers lose marks, and how we prevent it

After reviewing extra care tender outcomes, the same failure patterns recur. Our bid writers know exactly what to avoid.

Treating Extra Care Like a residential Care Home

Ignoring the housing function or submitting a residential care-style bid. Scores very poorly with every commissioner.

Weak Community Provision

Inadequate community, activity and wellbeing provision within the scheme. commissioners rate this highly.

No Housing Partnership Evidence

Failure to demonstrate a genuine partnership with the housing provider and clear separation of roles.

Vague Flexible Care Model

Inability to articulate how flexible and responsive care works in practice — step-up and step-down must be specific.

No Emergency / Night Cover Model

No clear emergency response or night cover model, and no measurable outcomes evidenced in the response.

How to get extra care contracts

To win extra care contracts you need CQC registration for personal care, a strong understanding of the housing-with-care model, and a well-evidenced submission. In practice:

CQC Registration

Register with the CQC and build and maintain a strong rating.

Monitor the right portals

Monitor opportunities on Find a Tender and Contracts Finder, council portals and dynamic purchasing systems.

Build Housing Relationships

Build relationships with housing associations and developers who run extra care schemes.

Prepare comparable scheme evidence and planned staffing models, especially for pre-opening bids.

Prepare comparable scheme evidence and planned staffing models, especially for pre-opening bids.

See current opportunities on our live tenders hub

Visit our live tenders hub for current extra care opportunities, and our team can write or review your response.

Why choose Care Sync Experts for domiciliary care tenders

We are a specialist health and social care consultancy, not a generic bid writer. We combine extra care tender writing with CQC, CIW and RQIA registration and compliance.

CQC + Compliance Consultancy

We combine tender writing with CQC, CIW and RQIA registration and compliance — so if your rating or documentation is not yet contract-ready, we fix the root cause, not just the bid.

Live Tenders Hub

We maintain a live tenders hub so we help you find the right extra care opportunities as well as win them.

Original, Scheme-Specific Writing

Every response is original, scheme-specific and written in plain, professional English. No templates, no recycled answers.

Explore our meet the team and success stories

So if your rating or documentation is not yet contract-ready, we fix the root cause, not just the bid.

Frequently asked questions

Extra care housing provides self-contained flats for older adults, usually aged 55 and over, with an on-site care team available around the clock. Residents hold a tenancy or lease and live independently, with personal care and support available as their needs change.
In a residential care home the provider owns the building and delivers accommodation with personal care as a single CQC-registered service. In extra care housing residents hold their own tenancy or lease, the building is managed by a housing provider, and only the personal care element is CQC regulated and tendered.
Both are tenancy-based models. Supported living typically serves adults with a learning disability, autism or mental health needs, with visiting or on-site support built around each tenant. Extra care is designed mainly for older adults and always includes an on-site care team, communal facilities and 24-hour emergency response.
You need CQC registration for the regulated activity of personal care to deliver the care element of an extra care scheme. The housing itself is not CQC regulated, but commissioners usually expect a strong rating — commonly Good — to qualify for the care contract.
Councils and NHS bodies commission extra care through single-scheme competitions, dynamic purchasing systems, care contracts tendered separately from housing, pre-opening tenders and jointly funded arrangements. Council-commissioned extra care sits under the Procurement Act 2023, usually through its light touch regime.
Yes. Pre-opening and design-stage schemes are tendered before they are built, so bids rely on planned staffing models and comparable evidence from similar schemes. We build credible mobilisation plans and evidence packs for schemes that are still in design or construction.
Focus on what the evaluators score: a specific flexible care model, a genuine housing partnership, emergency and night cover, community building and measurable outcomes. An incumbent's record can be matched with comparable evidence, fresh thinking and answers mapped to the exact words of the scoring criteria.
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Get in touch

Tell us about the extra care scheme or framework you are bidding for and we will give you an honest view on whether to bid and how to win it.