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CQC Registration

Navigate the CQC registration process with confidence. We provide complete support from initial application to successful registration, including statement of purpose, policies, DBS checks, and interview preparation to ensure you meet all regulatory requirements.

Marketing Support service icon

Marketing Support

Grow your care business with strategic digital marketing tailored to the sector. From SEO optimised websites and social media management to content creation and online reputation management, we help you attract more clients and build trust in your community.

Comprehensive Training service icon

Comprehensive Training

Develop a skilled, confident workforce with our accredited training programs. From mandatory care certificates to specialist clinical skills, leadership development, and CQC preparation, we deliver engaging training that improves practice and enhances care quality.

Tender Writing service icon

Tender Writing

Win more NHS and local authority contracts with our specialist tender writing service. Our experienced team crafts compelling bids that demonstrate your capabilities, showcase innovation, and align perfectly with commissioning requirements to maximise your success rate.

Ofsted Related Services service icon

Ofsted Related Services

Expert guidance for childcare providers navigating Ofsted registration and compliance. We support nurseries, childminders, and daycare services with Early Years Register applications, EYFS compliance, inspection preparation, and ongoing quality improvement.

PIR Writing service icon

PIR Writing

Professional Provider Information Return completion that showcases your service excellence. Our expert writers craft compelling responses aligned with CQC key lines of enquiry, highlighting your achievements, quality improvements, and evidence based outcomes.

Business Setup service icon

Business Setup

Launch your care business with expert guidance from concept to operation. We provide business planning, financial forecasting, legal structure advice, insurance guidance, and complete setup support to establish a strong foundation for sustainable growth.

Compliance Management service icon

Compliance Management

Stay compliant with evolving care regulations through our comprehensive management systems. We provide ongoing monitoring, policy updates, audit support, and governance frameworks to ensure you maintain CQC fundamental standards and achieve outstanding ratings.

Client Acquisition service icon

Client Acquisition

Implement proven strategies to attract and convert new clients consistently. We develop targeted campaigns, referral programs, community partnerships, and digital funnels that connect you with families seeking quality care, ensuring sustainable business growth

Branding service icon

Branding

Create a distinctive brand identity that reflects your care values and stands out in the market. From logo design and brand guidelines to marketing materials and signage, we develop cohesive branding that builds trust and recognition with clients and partners.

Domiciliary Care service icon

Domiciliary Care

Professional care delivered in the comfort of your own home. Our domiciliary care services support individuals with personal care, medication management, meal preparation, and companionship, helping you maintain independence while receiving the assistance you need.

Temporary Staffing service icon

Temporary Staffing

Reliable healthcare staffing solutions for care providers. We supply fully vetted, qualified nurses, care assistants, and support workers to cover planned leave, sickness absence, or increased demand, ensuring continuity of care without compromising quality.

Combined Care Agency service icon

Combined Care Agency

Integrated care solutions bringing together multiple services under one provider. We coordinate domiciliary care, complex care packages, and specialist support services, offering seamless care delivery with consistent quality standards and simplified administration.

Supported Living service icon

Supported Living

Empowering adults with learning disabilities, autism, or mental health needs to live independently. Our supported living services provide tailored assistance with daily activities, skill development, and community integration while you maintain your own tenancy and lifestyle choices.

CIW Domiciliary Care Agency service icon

CIW Domiciliary Care Agency

Specialist domiciliary care services for Wales, fully registered with Care Inspectorate Wales. We meet all Welsh regulatory standards and Social Services and Wellbeing Act requirements, delivering culturally appropriate care that respects Welsh language preferences and local community values.

RQIA Domiciliary Care Agency service icon

RQIA Domiciliary Care Agency

Quality domiciliary care services for Northern Ireland, registered with the Regulation and Quality Improvement Authority. We adhere to all RQIA minimum standards and regulations, ensuring dignified, person centered care that promotes independence and respects individual choices.

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Domiciliary Care

Win domiciliary care and home care tenders across the UK — council frameworks, dynamic purchasing systems, NHS packages and spot contracts, with specialist bid writing and CQC-ready evidence.

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Supported Living

Supported living tenders for learning disability, autism, mental health and physical disability services, staying inside the regulatory perimeter of tenancy-based support, backed by your CQC compliance.

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Residential Care

Residential care home tenders — block-bed frameworks and specialist lots, with the staffing ratios, dementia care and quality evidence commissioners score most closely.

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Extra Care

Extra care housing tenders — care and support in extra care schemes, with original, scheme-specific writing backed by CQC, CIW and RQIA registration and compliance.

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Reablement

Reablement tenders across the UK — outcomes-led, strengths-based bids that prove rapid mobilisation, hospital discharge capability and measurable independence outcomes.

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Children & Young People

Children and young people's services tenders — Ofsted-regulated residential care, supported accommodation, family support and leaving care contracts.

Tenders

Website Development service icon

Website Development

Build a high performing care website that converts enquiries into placements. We create fast, accessible, and search optimised websites tailored for care providers that win trust and generate quality enquiries.

Policy Development service icon

Policy Development

Get tailored policies that stand up to inspection and work in daily practice. Our custom policy suites map directly to CQC requirements with smart workflows that keep everything current and evidenced.

Business Training service icon

Business Training

Practical training that builds confident teams and measurable competence. We deliver focused learning through real scenarios, helping your staff excel in their roles and meet regulatory expectations.

Guidance and Support service icon

Guidance and Support

Your expert partner for compliance, inspections, and sustainable growth. Get calm, clear, and actionable guidance through set up, daily operations, and inspection moments with concrete next steps.

Success Stories service icon

Success Stories

Living Plus Care Services Ltd successfully secured six out of seven tenders.

Videos service icon

Videos

Explore our curated video library to stay informed about the latest trends.

Brochures service icon

Brochures

Explore our exclusive brochures to learn valuable insights about our services.

Ebooks service icon

Ebooks

Our ebooks serve as in-depth guides to CQC, RQIA, CIW, and Ofsted regulations.

Blogs service icon

Blogs

Stay informed with our expert blogs covering the latest updates, tips, and best practices.

FAQ service icon

FAQ

Read our most frequently ask questions

What Is the Procurement Act 2023?

The Procurement Act 2023 represents the most significant overhaul of public procurement law in the United Kingdom in over two decades. This legislation replaces the Public Contracts Regulations 2015 and came into force on 1 February 2025, fundamentally changing how public bodies, including NHS trusts and local authorities, must conduct their procurement processes.

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A gavel resting beside a contract document

The Act modernises procurement to be more flexible, transparent and efficient, whilst maintaining robust rules around value for money and competition. For social care providers, understanding this Act is essential, as it directly affects how councils and NHS commissioners source care services, from domiciliary care to supported living provision. You can access the full legislation at the UK Legislation website.

Why the Procurement Act 2023 Matters for Social Care Providers

For care providers operating in England, the Procurement Act 2023 has profound implications. Local authorities and NHS trusts commission substantial amounts of social care, including home care (domiciliary care), supported living, residential care and specialist services. When commissioning frameworks change, procurement processes become more accessible or more restrictive, affecting your ability to win contracts.

  • Local authority commissioning

    Councils now have new flexibility in how they structure procurement, which can mean faster timescales or new requirements for bidders.

  • NHS partnerships

    Health and social care integration means more joint procurement from unified commissioners.

  • Transparency obligations

    All procurement activities are now published on a central digital platform, providing earlier visibility of opportunities.

  • Social value emphasis

    The Act strengthens requirements for commissioners to consider social value, where Care Sync Experts can help you demonstrate impact.

A team of care professionals meeting at a desk

Key Changes from the Public Contracts Regulations 2015

New Procurement Procedures

The Act introduces four main procurement procedures, each with specific rules and timescales:

  • Open procedure

    All interested suppliers can bid. This remains the default for most large contracts.

  • Competitive flexible procedure:

    A new procedure allowing suppliers to bid at different stages, reducing the burden of preparing full responses upfront.

  • Limited tendering

    Available when conditions are met, such as insufficient response to an open procedure or technical reasons.

  • Direct award

    Permitted in specific circumstances, allowing councils to award contracts to a single supplier without full competition.

Two professionals reviewing tender documents at a table

Procurement Act 2023 for Care Providers

The Procurement Act 2023 changes how local authorities buy care services. Our guide explains the new rules, transparency requirements, and what care providers need to do differently when bidding for contracts.

Read the Procurement Act guide

Removal of OJEU and the Central Digital Platform

The European Union Official Journal (OJEU) requirement has been abolished. Instead, all UK public procurement is now advertised on the Central Digital Platform (Find a Tender). Whilst this simplifies the system for English providers, it removes the European visibility that some care providers valued.

Transparency and Reporting Requirements

The Act introduces new obligations for public bodies to publish procurement data, including:

  • Notices of all procurement over threshold values on the digital platform.
  • Contract awards data, with transparency over contract values and supplier names.
  • Annual spend reports on procurement activity.
  • Performance data on procurement timescales and award patterns.

Access Find a Tender at https://www.find-tender.service.gov.uk.

A care provider reviewing tender data on a laptop with colleagues

Financial Thresholds Under the Procurement Act 2023

The Act establishes financial thresholds above which the full procurement rules apply. These thresholds are adjusted every two years and were updated in January 2025. Current thresholds for England are:

A care professional reviewing procurement documents
  • Goods and services: £98,000 (previously £25,000).
  • Works: £246,000 (previously £25,000).
  • Social and other specific services: £184,000 (previously £25,000).
  • Below these thresholds, procuring bodies have more flexibility, though many still apply the procedures voluntarily.

For care providers, domiciliary care and supported living contracts often exceed these thresholds, especially when grouped across multiple locations or time periods. Even if an individual contract is below threshold, bundling multiple years means the full thresholds apply.

Social Value Requirements and Care Procurement

The Procurement Act 2023 strengthens social value considerations. Public bodies must now assess how procurement contributes to environmental, social and economic wellbeing. For care providers, this means demonstrating beyond just providing services at the best price.

Social value considerations in care procurement include:

  • Employment and apprenticeship

    Demonstrating commitment to training and good employment conditions for care staff.

  • Local supply chains:

    Sourcing other goods and services from local suppliers.

  • Community benefit

    How your services improve health and social outcomes beyond the contract.

  • Environmental sustainability

    Care provision with reduced carbon footprint, sustainable transport and responsible procurement.

Learn more about social value in care at our dedicated resource.

Two professionals reviewing a document together at a table

Procurement Act 2023 for Care Providers

The Procurement Act 2023 changes how local authorities buy care services. Our guide explains the new rules, transparency requirements, and what care providers need to do differently when bidding for contracts.

Read the Procurement Act guide

The Competitive Flexible Procedure: Opportunity for Care Providers

One of the most significant changes for care providers is the introduction of the competitive flexible procedure. This new procedure allows bidders to submit bids in tranches or phases, rather than preparing a complete response upfront.

A team of care professionals walking and talking together

For domiciliary care and supported living contracts, this could mean:

  • Staged bidding:

    Submit key information first (capability and capacity), then detailed pricing and implementation later.

  • Reduced preparation burden

    Care providers can allocate resources more strategically across multiple bids.

  • Flexibility in approach

    Different providers can propose different implementation routes, not just cost.

Councils have discretion to use this procedure when they determine it promotes competition and value for money. As Care Sync Experts, we help care providers understand which procedure a council is using and tailor bid responses accordingly.

Direct Award Provisions: When Full Tender is Not Required

The Act permits direct award (awarding without open competition) in specific circumstances. For social care, this applies when:

  • No bids were received in a previous open or competitive flexible procedure.
  • Technical or artistic reasons mean only one supplier can provide the service.
  • Extreme urgency prevents following standard procedures.
  • Additional services are required from the original supplier and a change of supplier would be disruptive.

Councils increasingly use direct award extensions for established care contracts, particularly during pressures in the care market. Understanding when councils might use direct award helps care providers maintain continuity and profitability.

Two care professionals reviewing a contract at a desk

How the Procurement Act 2023 Affects Domiciliary Care Contracts

The Act permits direct award (awarding without open competition) in specific circumstances. For social care, this applies when:

A team of care professionals talking together

Domiciliary care (home care) procurement has specific characteristics that interact with the Procurement Act 2023:

  • Geographic specificity: Care must be provided in specific postcodes or areas, which councils may use to justify limited tendering.
  • Quality and continuity: Councils must balance cost with service quality and staff continuity, where social value assessment helps.
  • Workforce planning: As care staff shortages persist, commissioners increasingly weight employment practices and staff development in procurement.
  • Integration with health: Many domiciliary care contracts now form part of integrated health and social care commissioning, using joint procedures.

Our guide to domiciliary care tenders covers specific procurement strategies (read the domiciliary care tender guide).

Supported Living Tenders Under the New Act

Supported living procurement, which often involves competitive tenders for floating support services, is significantly affected by the Act's changes:

  • Competitive flexible procedure

    Frequently used by councils for supported living due to the need for different provider models.

  • Social value emphasis

    Councils now explicitly assess how supported living providers contribute to independence and community integration.

  • Innovation in commissioning

    The flexibility allows councils to request innovative service models, not just traditional care delivery.

Explore supported living procurement strategy at our dedicated resource.

A team reviewing a commissioning presentation together

Procurement Act 2023 for Care Providers

The Procurement Act 2023 changes how local authorities buy care services. Our guide explains the new rules, transparency requirements, and what care providers need to do differently when bidding for contracts.

Read the Procurement Act guide

Practical Steps for Care Providers: Preparing for the Procurement Act 2023

  1. Step 1

    Register on Find a Tender

    All public procurement opportunities are now advertised on the Central Digital Platform. Care providers should:

    • Create a supplier account on Find a Tender to receive tender alerts.
    • Set filters for your service type (domiciliary care, supported living, etc.) and geographic areas.
    • Subscribe to alerts so you receive notifications immediately when relevant tenders are published.
  2. Step 2

    Monitor Commissioning Plans

    Many councils publish annual commissioning plans or procurement forward plans. These outline anticipated tenders:

    • Review local authority and NHS commissioning strategies.
    • Attend commissioning workshops or stakeholder events.
    • Build relationships with commissioners to understand upcoming opportunities.
  3. Step 3

    Understand Procurement Procedures

    When a tender is published, identify which procedure is being used:

    • Open procedure: Be prepared for full competition; highlight differentiation and value.
    • Competitive flexible procedure: Prepare staged responses; focus early responses on capability.
    • Limited tendering or direct award: If you are invited, respond thoroughly to justify selection.
  4. Step 4

    Strengthen Your Bid Writing

    The Procurement Act 2023 emphasises social value and long-term outcomes. Improve your tender submissions by:

    • Quantifying social value: Use data on employment, training, community outcomes and sustainability.
    • Demonstrating sustainability: Show how your care model is viable long-term and meets environmental goals.
    • Detailing implementation: Provide clear, costed plans for delivering service requirements.
    • Highlighting innovation: Propose service improvements or innovative approaches where relevant.

How Care Sync Experts Helps With Procurement Act 2023 Compliance

Care Sync Experts specialises in supporting social care providers through the Procurement Act 2023 landscape:

Procurement strategy

We help you understand which tenders align with your organisation's capacity and capabilities.

Bid writing

Our team writes compelling bids that address evaluation criteria and maximise your chances of award.

A commissioning team reviewing procurement data
A bid writing consultant preparing a tender response
The Care Sync Experts team supporting care providers

Social value strategy

We help you articulate and evidence social value contributions that resonate with commissioners.

Compliance assurance

We ensure your bids meet all procedural and legal requirements of the new Act.

Ongoing support

From tender identification to contract start, we support successful providers through implementation.

For support with Procurement Act 2023 compliance and tender writing, contact Care Sync Experts at 0333 577 0877 or hello@caresyncexperts.co.uk.

hello@caresyncexperts.co.ukCall 0333 5770877

Resources and Guidance

Authoritative guidance on the Procurement Act 2023 is available from:

  • GOV.UK Procurement Guidance: https://www.gov.uk/guidance/public-procurement
  • Procurement Act 2023 Collections: https://www.gov.uk/government/collections/procurement-act-2023
  • Find a Tender: https://www.find-tender.service.gov.uk

Frequently asked questions

The Procurement Act 2023 is UK legislation that replaces the Public Contracts Regulations 2015 and came into force on 1 February 2025. It modernises how public bodies conduct procurement, introducing new procedures, transparency requirements and thresholds.
The Procurement Act 2023 came into force on 1 February 2025. Public bodies transitioned from the Public Contracts Regulations 2015 to the new Act on that date.
The Act introduces four procedures: open procedure (default, all can bid), competitive flexible procedure (staged bidding), limited tendering (specific circumstances) and direct award (when permitted by exception).
Current thresholds (January 2025) are: goods and services at £98,000, works at £246,000 and social and other specific services at £184,000. These apply to most care contracts, especially domiciliary care and supported living.
The Act makes domiciliary care tenders more transparent, with all opportunities published on Find a Tender. Councils have new flexibility in procedures and must consider social value. Care providers should register on Find a Tender and strengthen bids around employment and community outcomes.
The competitive flexible procedure allows suppliers to bid in tranches or stages, submitting key information initially and detailed responses later. For care providers, this reduces upfront preparation burden when responding to supported living and domiciliary care tenders.
All procurement opportunities are now published on the Central Digital Platform (Find a Tender). Care providers should register and set alerts for domiciliary care, supported living and other relevant service types.
Social value is now a formal consideration in procurement decisions. Public bodies must assess how procurement contributes to environmental, social and economic wellbeing. For care providers, this means demonstrating employment quality, community outcomes and sustainability alongside cost.
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About Us
Our Services
CQC Registration
Navigate the CQC registration process with confidence. We provide complete support from initial application to successful registration, including statement of purpose, policies, DBS checks, and interview preparation to ensure you meet all regulatory requirements.
Marketing Support
Grow your care business with strategic digital marketing tailored to the sector. From SEO optimised websites and social media management to content creation and online reputation management, we help you attract more clients and build trust in your community.
Comprehensive Training
Develop a skilled, confident workforce with our accredited training programs. From mandatory care certificates to specialist clinical skills, leadership development, and CQC preparation, we deliver engaging training that improves practice and enhances care quality.
Tender Writing
Win more NHS and local authority contracts with our specialist tender writing service. Our experienced team crafts compelling bids that demonstrate your capabilities, showcase innovation, and align perfectly with commissioning requirements to maximise your success rate.
Ofsted Related Services
Expert guidance for childcare providers navigating Ofsted registration and compliance. We support nurseries, childminders, and daycare services with Early Years Register applications, EYFS compliance, inspection preparation, and ongoing quality improvement.
PIR Writing
Professional Provider Information Return completion that showcases your service excellence. Our expert writers craft compelling responses aligned with CQC key lines of enquiry, highlighting your achievements, quality improvements, and evidence based outcomes.
Business Setup
Launch your care business with expert guidance from concept to operation. We provide business planning, financial forecasting, legal structure advice, insurance guidance, and complete setup support to establish a strong foundation for sustainable growth.
Compliance Management
Stay compliant with evolving care regulations through our comprehensive management systems. We provide ongoing monitoring, policy updates, audit support, and governance frameworks to ensure you maintain CQC fundamental standards and achieve outstanding ratings.
Client Acquisition
Implement proven strategies to attract and convert new clients consistently. We develop targeted campaigns, referral programs, community partnerships, and digital funnels that connect you with families seeking quality care, ensuring sustainable business growth
Branding
Create a distinctive brand identity that reflects your care values and stands out in the market. From logo design and brand guidelines to marketing materials and signage, we develop cohesive branding that builds trust and recognition with clients and partners.
Our Packages
Domiciliary Care
Professional care delivered in the comfort of your own home. Our domiciliary care services support individuals with personal care, medication management, meal preparation, and companionship, helping you maintain independence while receiving the assistance you need.
Temporary Staffing
Reliable healthcare staffing solutions for care providers. We supply fully vetted, qualified nurses, care assistants, and support workers to cover planned leave, sickness absence, or increased demand, ensuring continuity of care without compromising quality.
Combined Care Agency
Integrated care solutions bringing together multiple services under one provider. We coordinate domiciliary care, complex care packages, and specialist support services, offering seamless care delivery with consistent quality standards and simplified administration.
Supported Living
Empowering adults with learning disabilities, autism, or mental health needs to live independently. Our supported living services provide tailored assistance with daily activities, skill development, and community integration while you maintain your own tenancy and lifestyle choices.
CIW Domiciliary Care Agency
Specialist domiciliary care services for Wales, fully registered with Care Inspectorate Wales. We meet all Welsh regulatory standards and Social Services and Wellbeing Act requirements, delivering culturally appropriate care that respects Welsh language preferences and local community values.
RQIA Domiciliary Care Agency
Quality domiciliary care services for Northern Ireland, registered with the Regulation and Quality Improvement Authority. We adhere to all RQIA minimum standards and regulations, ensuring dignified, person centered care that promotes independence and respects individual choices.
Tenders
Elevate Your Care Services
Website Development
Build a high performing care website that converts enquiries into placements. We create fast, accessible, and search optimised websites tailored for care providers that win trust and generate quality enquiries.
Policy Development
Get tailored policies that stand up to inspection and work in daily practice. Our custom policy suites map directly to CQC requirements with smart workflows that keep everything current and evidenced.
Business Training
Practical training that builds confident teams and measurable competence. We deliver focused learning through real scenarios, helping your staff excel in their roles and meet regulatory expectations.
Guidance and Support
Your expert partner for compliance, inspections, and sustainable growth. Get calm, clear, and actionable guidance through set up, daily operations, and inspection moments with concrete next steps.
Our Resources
Success Stories
Living Plus Care Services Ltd successfully secured six out of seven tenders.
Videos
Explore our curated video library to stay informed about the latest trends.
Brochures
Explore our exclusive brochures to learn valuable insights about our services.
Ebooks
Our ebooks serve as in-depth guides to CQC, RQIA, CIW, and Ofsted regulations.
Blogs
Stay informed with our expert blogs covering the latest updates, tips, and best practices.
FAQ
Read our most frequently ask questions
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