CQC interview preparationReady for your CQC interview.
Three hours one to one with Millicent, plus unlimited access to our Interview Prep Hub until you pass.
- £750 including VAT
- 3 hours one to one with Millicent
- Interview Prep Hub until you pass
Why the interview matters
Your documents say what you will do. The interview shows CQC you can.
They want your words
Reciting a policy is not enough. CQC wants to hear how you would run your service.
“Walk me through it”
Expect scenario questions that test what you would actually do, step by step.
Every answer counts
A vague answer on safeguarding or medicines invites harder follow-up questions.
The right preparation turns nerves into clear, confident answers.
What you get
Built to make you ready, not just familiar
- practice questions, each with a full model answer
- 2,300+
- training drills that build real judgement
- 400+
- topics, from safeguarding to end of life care
- 25
- one to one with Millicent, live and online
- 3 hours
Separate question banks for domiciliary care and supported living, with questions for registered managers and nominated individuals.
The Interview Prep Hub
Practise any time, until you pass
Question bank
2,300+ interview questions across 25 topics.
Model answers
Full answers, key points and a tip for every question.
Mock interviews
Practice rounds that feel like the real thing.
Flashcards
Quick revision whenever you have five minutes.
Notification drills
Decide what CQC must be told, and what stays internal.
Judgement drills
Match scenarios to CQC’s key questions and order key processes.
What you will practise
25 topics, covered one by one
- Safeguarding
- Medicines
- Mental capacity
- Consent
- Person-centred care
- Risk management
- Duty of candour
- Governance and leadership
- Complaints
- Recruitment and staffing
- Infection control
- Health and safety
- Equality and inclusion
- Data protection
- Wellbeing and outcomes
- Business continuity
- Quality assurance
- Training and supervision
- Partnership working
- Record keeping
- End of life care
- Dignity and privacy
- Nutrition and hydration
- The fundamental standards
- CQC’s assessment framework
Each topic has its own questions, model answers and drills, for domiciliary care and for supported living.
One to one coaching
Three hours with Millicent, just for you
Millicent Ntaisi
Registered manager and the face of our videos
- Session 1, 1 hour
Know your service
We go through your own policies and plans, so you can explain them in your own words.
- Session 2, 1 hour
Walk me through it
Scenario questions on safeguarding, medicines, consent, complaints and your top risks.
- Session 3, 1 hour
Your mock interview
A full practice interview, then honest feedback and a clear plan for the day.
Live and online, booked at times that suit you.
How you will answer
STAR PLUS: answers that hold up under questioning
Statement
Answer the question directly, in one clear sentence.
System
Explain the process that makes it happen every time.
Alignment
Link it to your policy and the regulation behind it.
Real example
Show it working with a real or realistic example.
Plus
Add what you learned, or what you would improve.
Every model answer in the Hub follows this structure, and Millicent coaches you to use it naturally.
Your journey
From today to the day you pass
Step 1
Book
Choose your package and your first session.
Step 2
Hub access
Your login is set up and you start practising.
Step 3
Coaching
Three one hour sessions with Millicent.
Step 4
Interview
You walk in prepared and confident.
Step 5
Until you pass
Your Hub stays open the whole way.
Unlimited means unlimited. If your interview date moves, or you need another attempt, your Hub stays open until you pass.
Who it is for
Made for the people CQC will interview
Registered managers
Questions on running the service day to day, written for your role.
Nominated individuals
Questions on oversight, governance and holding the manager to account.
Home care and supported living
A separate question bank for each, in the right language.
Wrote your own pack?
This gets you ready to speak about it with confidence.
Holding both roles yourself? We prepare you for that too, because CQC will ask how you stay accountable.
Why Care Sync Experts
People who know care, not just paperwork
- first-time registration success
- 94%
- care providers supported with registration, policies and advice
- 1,200+
- years of adult social care experience across our team
- 10+
We have run a CQC registered care service ourselves, so we coach from real experience of what registered managers do.
Figures from Care Sync Experts’ own records. CQC makes the final decision.
Our clients
Some of the providers we have helped
Care providers who trusted us with their registration and compliance work.
Client reviews
What care providers say about our CQC registration support
Registered managers, nominated individuals and new providers describe working with us, in their own words, on Trustpilot and Google.
First of all i want to give Millicent…
First of all i want to give Millicent her flowers. I recently became a registered manager ( OLIVE BRANCH CARE & SUPPORT LTD) because of her. She knows her stuff, she takes you through the whole process, the Q&A with encouragement and guidance. I am usually a nerve wreck, but I made it. I couldn't not have wished for a better person than her. THANK YOU MILLICENT. YOU ARE THE BEST.
Excellent Support Throughout Our CQC Registration Journey
Care Sync Experts provided excellent support throughout our CQC registration journey for Tailored Healthcare 4 You Limited. The team was professional, knowledgeable and very supportive throughout the process. They provided valuable guidance with our application, policies, supporting documents and preparation for the CQC registration process. What I particularly appreciated was their willingness to answer questions, explain requirements clearly and provide support whenever we needed clarification. Their guidance helped us navigate what can be a detailed and demanding registration process with greater confidence. We are very grateful for their contribution towards the successful CQC registration of our company and would happily recommend Care Sync Experts to other care providers looking for professional CQC registration support. Thank you to the entire team for your continued support.
Thanks to Care Sync Experts
Care Sync Experts supported with well tailored documentations for the CQC application, good prep/training for the CQC interview and prompt communication throughout the CQC registration stages which led to the success of Novaedge application I had an excellent experience working with Care Sync Experts on my CQC registration application. From the very beginning, their team demonstrated exceptional professionalism, knowledge, and commitment to ensuring my application met the required CQC standards. They provided clear guidance throughout the entire process, helped me prepare all the necessary documentation, and ensured I was fully ready for every stage of the application. Their attention to detail, prompt communication, and willingness to answer every question gave me confidence and made what could have been a stressful process much smoother. I truly appreciated their personalised support and expertise. Thanks to their dedication, I felt well-prepared throughout my CQC registration journey. I would confidently recommend Care Sync Experts to anyone seeking reliable and professional support with CQC registration and healthcare compliance.
Investment
One price, everything you need
CQC interview preparation
£750
including VAT
What’s included
Three one hour sessions with Millicent, live online
Unlimited Interview Prep Hub access until you pass
2,300+ questions with full model answers
400+ notification, domain and process drills
Mock interviews and flashcards
Questions for your role and your service type
We cannot sit the interview for you. We can make sure you walk in ready.
Let’s get you ready.
Three simple steps, and you can start practising this week.
Step 1: Book today
Confirm your package and choose your first session date.
Step 2: Get your Hub login
We set up your Interview Prep Hub so you can start practising.
Step 3: Meet Millicent
Your first one to one session, live and online.
Or email hello@caresyncexperts.co.uk