Where Care Excellence Meets Business Success. Transform your operations today - 0333 577 0877
We are here to help 24/7.

Supported living add-onAdd supported living to your CQC registration.

You are already registered. We make the change with CQC, set out the people you will support, and answer CQC on your behalf until it is done.

  • We make the change with CQC
  • Your new service user bands set out
  • All CQC correspondence answered on your behalf

Supported living add-on

£1,500

including VAT

The opportunity

Grow your service without starting again

  • Same registration

    Supported living sits under personal care, the regulated activity you already hold.

  • More people you can support

    Add bands such as learning disability, autism and mental health.

  • New work to go after

    Be ready for supported living work with councils and housing partners.

The catch: CQC must see that you understand supported living, and every detail has to match.

How the change works

A new service type, not a new registration

Supported living is a service type. In most cases you add it by updating your statement of purpose and telling CQC about the change.

Some changes need more. A condition on your certificate, a new location or a new regulated activity can mean a variation application. We check your certificate first.

What CQC needs to see

  • An updated statement of purpose

    Describing your supported living service

  • A notification of the change

    Sent within 28 days of the revision

  • Bands that match everywhere

    The same people, in every document

Supported living, done properly

Housing and support, kept truly separate

  • A real tenancy

    Each person holds a tenancy or licence with real rights in their own home.

  • The home stays

    Changing or ending support never puts someone’s home at risk.

  • Separate agreements

    Housing and support have their own agreements, charges and complaint routes.

  • Guests in their home

    Keys, access and visitors are agreed with the person, never set by staff.

Your new statement of purpose describes this model in tenant language, with no care home wording.

Service user bands

Choose who you will support

Your bands tell CQC which groups of people you will support in their own homes.

  • Adults 18 to 64
  • Adults 65 and over
  • Dementia
  • Mental health
  • Physical disability
  • Sensory impairment
  • Drugs and alcohol
  • Eating disorders
  • Learning disability and autism

People detained under the Mental Health Act cannot be supported in supported living.

What CQC expects for specialist bands

  • Learning disability and autism

    Positive behaviour support and restrictive practice policies, Right support, right care, right culture, and Oliver McGowan training

  • Mental health

    Mental capacity, crisis planning and links with community mental health teams

Policies are not part of this package. We can quote for any you need.

What we do for you

Everything the change needs, done for you

  • Certificate check

    We check your registration and conditions, so the right route is used.

  • New statement of purpose

    Supported living added, with every change highlighted for CQC.

  • Your bands set out

    Each new band described, and matching across everything you send.

  • CQC notification

    We complete the notification of the change for you.

  • All CQC replies

    We respond to all CQC correspondence on your behalf.

  • Interview Prep Hub

    Our supported living question bank, for when CQC calls.

If CQC asks for more

We answer CQC for you, until it is done

CQC sometimes comes back with questions or asks to see more evidence. We respond to all of it on your behalf.

  • Policies

    Supported living or band policies CQC wants to see.

  • Training certificates

    Proof your staff are trained for the bands you add.

  • Housing details

    How tenancies and support are kept separate.

  • Questions

    Anything CQC asks about how you will run the service.

You never have to face a CQC request on your own.

The Interview Prep Hub

Ready if CQC wants to talk

CQC may want to speak with your registered manager about how supported living will work.

supported living questions
1,100+
topics, all in tenant language
25
  • Model answers

    Full answers, key points and a tip for every question.

  • Mock interviews

    Practice rounds that feel like the real thing.

  • Flashcards

    Quick revision whenever you have five minutes.

  • Drills

    What CQC must be told, and which key question fits.

How it runs

Four steps from today to done

  1. Step 1: Book

    Send us your certificate and current statement of purpose.

  2. Step 2: Plan

    We confirm the route, your bands and your housing model.

  3. Step 3: Write

    We write the new statement of purpose and notification. You review and sign.

  4. Step 4: Send and follow up

    It goes to CQC, and we answer everything CQC sends back.

We keep you updated at every step, until the change is complete.

Why Care Sync Experts

People who know care, not just paperwork

first-time registration success
94%
care providers supported with registration, policies and advice
1,200+
years of adult social care experience across our team
10+

We have run a CQC registered care service ourselves, so we know what CQC looks for when a service grows.

Figures from Care Sync Experts’ own records. CQC makes the final decision.

Our clients

Some of the providers we have helped

Care providers who trusted us with their registration and compliance work.

  • Breathe Care Services logo
  • NovaEdge Services Limited logo
  • Joyce Authentic Care logo
  • Home Health Care Service logo
  • Future Care Support logo
  • Earnest Support Care logo
  • Olive Cross Healthcare logo
  • Silverstead Homecare logo
  • Synergy Home Care logo
  • VCS logo

Client reviews

What care providers say about our CQC registration support

Registered managers, nominated individuals and new providers describe working with us, in their own words, on Trustpilot and Google.

  • First of all i want to give Millicent…

    First of all i want to give Millicent her flowers. I recently became a registered manager ( OLIVE BRANCH CARE & SUPPORT LTD) because of her. She knows her stuff, she takes you through the whole process, the Q&A with encouragement and guidance. I am usually a nerve wreck, but I made it. I couldn't not have wished for a better person than her. THANK YOU MILLICENT. YOU ARE THE BEST.

  • Excellent Support Throughout Our CQC Registration Journey

    Care Sync Experts provided excellent support throughout our CQC registration journey for Tailored Healthcare 4 You Limited. The team was professional, knowledgeable and very supportive throughout the process. They provided valuable guidance with our application, policies, supporting documents and preparation for the CQC registration process. What I particularly appreciated was their willingness to answer questions, explain requirements clearly and provide support whenever we needed clarification. Their guidance helped us navigate what can be a detailed and demanding registration process with greater confidence. We are very grateful for their contribution towards the successful CQC registration of our company and would happily recommend Care Sync Experts to other care providers looking for professional CQC registration support. Thank you to the entire team for your continued support.

  • Thanks to Care Sync Experts

    Care Sync Experts supported with well tailored documentations for the CQC application, good prep/training for the CQC interview and prompt communication throughout the CQC registration stages which led to the success of Novaedge application I had an excellent experience working with Care Sync Experts on my CQC registration application. From the very beginning, their team demonstrated exceptional professionalism, knowledge, and commitment to ensuring my application met the required CQC standards. They provided clear guidance throughout the entire process, helped me prepare all the necessary documentation, and ensured I was fully ready for every stage of the application. Their attention to detail, prompt communication, and willingness to answer every question gave me confidence and made what could have been a stressful process much smoother. I truly appreciated their personalised support and expertise. Thanks to their dedication, I felt well-prepared throughout my CQC registration journey. I would confidently recommend Care Sync Experts to anyone seeking reliable and professional support with CQC registration and healthcare compliance.

Investment

One price for the whole change

Supported living add-on

£1,500

including VAT

What’s included

  • Certificate and route check

  • New statement of purpose, changes highlighted

  • Your new service user bands set out

  • CQC notification completed for you

  • All CQC correspondence answered on your behalf

  • Interview Prep Hub access

Need supported living or band policies too? We can quote for them separately.

Let’s add supported living.

Three simple steps, and we can start this week.

  1. Step 1: Book today

    Confirm the add-on and we open your file.

  2. Step 2: Send your documents

    Your CQC certificate and current statement of purpose.

  3. Step 3: Tell us your plans

    The people you will support and how the housing works.

Or email hello@caresyncexperts.co.uk