Supported living add-onAdd supported living to your CQC registration.
You are already registered. We make the change with CQC, set out the people you will support, and answer CQC on your behalf until it is done.
- We make the change with CQC
- Your new service user bands set out
- All CQC correspondence answered on your behalf
Supported living add-on
£1,500
including VAT
The opportunity
Grow your service without starting again
Same registration
Supported living sits under personal care, the regulated activity you already hold.
More people you can support
Add bands such as learning disability, autism and mental health.
New work to go after
Be ready for supported living work with councils and housing partners.
The catch: CQC must see that you understand supported living, and every detail has to match.
How the change works
A new service type, not a new registration
Supported living is a service type. In most cases you add it by updating your statement of purpose and telling CQC about the change.
Some changes need more. A condition on your certificate, a new location or a new regulated activity can mean a variation application. We check your certificate first.
What CQC needs to see
An updated statement of purpose
Describing your supported living service
A notification of the change
Sent within 28 days of the revision
Bands that match everywhere
The same people, in every document
Supported living, done properly
Housing and support, kept truly separate
A real tenancy
Each person holds a tenancy or licence with real rights in their own home.
The home stays
Changing or ending support never puts someone’s home at risk.
Separate agreements
Housing and support have their own agreements, charges and complaint routes.
Guests in their home
Keys, access and visitors are agreed with the person, never set by staff.
Your new statement of purpose describes this model in tenant language, with no care home wording.
Service user bands
Choose who you will support
Your bands tell CQC which groups of people you will support in their own homes.
- Adults 18 to 64
- Adults 65 and over
- Dementia
- Mental health
- Physical disability
- Sensory impairment
- Drugs and alcohol
- Eating disorders
- Learning disability and autism
People detained under the Mental Health Act cannot be supported in supported living.
What CQC expects for specialist bands
Learning disability and autism
Positive behaviour support and restrictive practice policies, Right support, right care, right culture, and Oliver McGowan training
Mental health
Mental capacity, crisis planning and links with community mental health teams
Policies are not part of this package. We can quote for any you need.
What we do for you
Everything the change needs, done for you
Certificate check
We check your registration and conditions, so the right route is used.
New statement of purpose
Supported living added, with every change highlighted for CQC.
Your bands set out
Each new band described, and matching across everything you send.
CQC notification
We complete the notification of the change for you.
All CQC replies
We respond to all CQC correspondence on your behalf.
Interview Prep Hub
Our supported living question bank, for when CQC calls.
If CQC asks for more
We answer CQC for you, until it is done
CQC sometimes comes back with questions or asks to see more evidence. We respond to all of it on your behalf.
Policies
Supported living or band policies CQC wants to see.
Training certificates
Proof your staff are trained for the bands you add.
Housing details
How tenancies and support are kept separate.
Questions
Anything CQC asks about how you will run the service.
You never have to face a CQC request on your own.
The Interview Prep Hub
Ready if CQC wants to talk
CQC may want to speak with your registered manager about how supported living will work.
- supported living questions
- 1,100+
- topics, all in tenant language
- 25
Model answers
Full answers, key points and a tip for every question.
Mock interviews
Practice rounds that feel like the real thing.
Flashcards
Quick revision whenever you have five minutes.
Drills
What CQC must be told, and which key question fits.
How it runs
Four steps from today to done
Step 1: Book
Send us your certificate and current statement of purpose.
Step 2: Plan
We confirm the route, your bands and your housing model.
Step 3: Write
We write the new statement of purpose and notification. You review and sign.
Step 4: Send and follow up
It goes to CQC, and we answer everything CQC sends back.
We keep you updated at every step, until the change is complete.
Why Care Sync Experts
People who know care, not just paperwork
- first-time registration success
- 94%
- care providers supported with registration, policies and advice
- 1,200+
- years of adult social care experience across our team
- 10+
We have run a CQC registered care service ourselves, so we know what CQC looks for when a service grows.
Figures from Care Sync Experts’ own records. CQC makes the final decision.
Our clients
Some of the providers we have helped
Care providers who trusted us with their registration and compliance work.
Client reviews
What care providers say about our CQC registration support
Registered managers, nominated individuals and new providers describe working with us, in their own words, on Trustpilot and Google.
First of all i want to give Millicent…
First of all i want to give Millicent her flowers. I recently became a registered manager ( OLIVE BRANCH CARE & SUPPORT LTD) because of her. She knows her stuff, she takes you through the whole process, the Q&A with encouragement and guidance. I am usually a nerve wreck, but I made it. I couldn't not have wished for a better person than her. THANK YOU MILLICENT. YOU ARE THE BEST.
Excellent Support Throughout Our CQC Registration Journey
Care Sync Experts provided excellent support throughout our CQC registration journey for Tailored Healthcare 4 You Limited. The team was professional, knowledgeable and very supportive throughout the process. They provided valuable guidance with our application, policies, supporting documents and preparation for the CQC registration process. What I particularly appreciated was their willingness to answer questions, explain requirements clearly and provide support whenever we needed clarification. Their guidance helped us navigate what can be a detailed and demanding registration process with greater confidence. We are very grateful for their contribution towards the successful CQC registration of our company and would happily recommend Care Sync Experts to other care providers looking for professional CQC registration support. Thank you to the entire team for your continued support.
Thanks to Care Sync Experts
Care Sync Experts supported with well tailored documentations for the CQC application, good prep/training for the CQC interview and prompt communication throughout the CQC registration stages which led to the success of Novaedge application I had an excellent experience working with Care Sync Experts on my CQC registration application. From the very beginning, their team demonstrated exceptional professionalism, knowledge, and commitment to ensuring my application met the required CQC standards. They provided clear guidance throughout the entire process, helped me prepare all the necessary documentation, and ensured I was fully ready for every stage of the application. Their attention to detail, prompt communication, and willingness to answer every question gave me confidence and made what could have been a stressful process much smoother. I truly appreciated their personalised support and expertise. Thanks to their dedication, I felt well-prepared throughout my CQC registration journey. I would confidently recommend Care Sync Experts to anyone seeking reliable and professional support with CQC registration and healthcare compliance.
Investment
One price for the whole change
Supported living add-on
£1,500
including VAT
What’s included
Certificate and route check
New statement of purpose, changes highlighted
Your new service user bands set out
CQC notification completed for you
All CQC correspondence answered on your behalf
Interview Prep Hub access
Need supported living or band policies too? We can quote for them separately.
Let’s add supported living.
Three simple steps, and we can start this week.
Step 1: Book today
Confirm the add-on and we open your file.
Step 2: Send your documents
Your CQC certificate and current statement of purpose.
Step 3: Tell us your plans
The people you will support and how the housing works.
Or email hello@caresyncexperts.co.uk









