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UK's leading care business consultancy

How to Set Up a Care Business in the UK: Complete Setup and Registration Support

Care Sync Experts provides a complete end-to-end business setup service for care providers across England. We handle everything from your initial business plan through to your first client, so you can focus on building the service you want to deliver.

£8.5B+

UK domiciliary care market value

1,200+

Clients successfully supported

20%

England population over 65

50 days

CQC target registration time

Getting Started

What Type Of Care Business Can You Start?

Before you start the setup process, you need to decide which type of care service you want to provide. Each service type has different regulatory requirements, staffing needs, and operational models.

CQC Regulated

Domiciliary Care

Providing personal care and support to people in their own homes. The most common type of new care business in England. Must register with the Care Quality Commission (CQC) under the Health and Social Care Act 2008.

Key requirements

  • Registered manager with NVQ/QCF Level 5
  • Registered office
  • Comprehensive policies and procedures
  • Trained care staff

Our domiciliary care startup package covers the full setup for this service type.

CQC Regulated

Supported Living

Accommodation and support to adults with learning disabilities, mental health conditions, or other needs who want to live as independently as possible. Services providing personal care must register with CQC.

Key requirements

  • CQC registration for personal care element
  • Separately managed accommodation
  • Tailored support plans
  • Specialist staff training

Our supported living startup package is designed for this service type.

Ofsted Regulated

Children's Home

Care and accommodation for children, typically under 16. Requires Ofsted registration under the Children's Homes (England) Regulations 2015. This is the most regulated and resource-intensive care business type.

Key requirements

  • Ofsted registration
  • Children's Homes Regulations 2015 compliance
  • Experienced registered manager
  • Extensive policy and procedure set

We guide you through the full Ofsted registration and compliance process.

Flexible Framework

Nursing / Staffing Agency

Supplying trained care workers, nurses, or support workers to care homes, hospitals, or domiciliary care providers. Staffing agencies that do not directly provide care may not need CQC registration.

Key requirements

  • Robust recruitment processes
  • Training and compliance frameworks
  • Background checks for all workers
  • Clear contractual structures

We build your full compliance and operational framework.

Ofsted Regulated

Supported Accommodation

Housing and support for looked-after children and care leavers aged 16 and 17. Must register with Ofsted under the Supported Accommodation (England) Regulations 2023, mandatory from 28 October 2023.

Key requirements

  • Ofsted registration (SC1 & SC2 forms)
  • Four quality standards compliance
  • Nominated individual
  • Registered service manager

Our Ofsted registration service covers the full registration pathway.

Not sure which type suits you?

We help you determine which service type matches your goals, your experience, your budget, and the needs of your local market.

Talk to a Consultant
Step-By-Step Guide

Setting up Your Care Business

Here is the process from initial idea to delivering your first service, and how we support you at every stage.

How Much Does it Cost to Start a Care Business in the UK?

Startup costs vary depending on the type and scale of care business you are establishing. Here is a realistic breakdown of the main cost categories.

Total Budget

£5,000 – £15,000

Lean Domiciliary Care Agency

A small operation including company formation, CQC registration fees, policies, insurance, and initial marketing.

Total Budget

£15,000 – £50,000+

Supported Living or Supported Accommodation

A small operation including company formation, CQC registration fees, policies, insurance, and initial marketing.

Total Budget

£50,000+

Children's Home

A small operation including company formation, CQC registration fees, policies, insurance, and initial marketing.

Detailed cost breakdown

Company Formation & Legal

£500 – £1,500
£100 for Companies House registration, plus accountant setup fees and legal advice.

Regulatory Registration

From ~£782/yr
CQC annual fees start from approximately £782 for a small domiciliary care agency (10 service users). Ofsted registration fees vary by provider size.

Insurance

£1,000 – £3,000/yr
Employers' liability, public liability, and professional indemnity insurance combined for a small care agency.

Policies & Procedures

£200 – £2,000
A comprehensive policy pack from a specialist provider, depending on level of customisation.

Technology & Systems

£2,000 – £5,000
Care management software, rota systems, and IT setup. Plus ongoing monthly subscriptions of £100–£500.

Branding & Website

£1,500 – £5,000
A professional brand identity and website for a care business.

Staff Recruitment

Variable
DBS checks cost approximately £50 per person. Recruitment advertising and agency fees vary widely.

Training

£1,000 – £3,000
Mandatory training including the Care Certificate and specialist courses per staff member in the first year.

Working Capital

£10,000 – £30,000
Enough cash to cover staff wages, running costs, and overheads during the period before receiving regular income from clients or commissioners.

All figures are estimates. We provide tailored cost projections during your free initial consultation.

CQC Business Plan Guide

A weak business plan is one of the top reasons CQC applications get delayed. Learn exactly what CQC assessors expect, including financial forecasts, market analysis, and staffing models.

What's Included

Our Complete Care Business Setup Package

Our complete care business setup service covers every aspect of establishing and registering your care service.

Business Planning & Market Research

Business planning and market research: full business plan with three-year financial forecasts, local market analysis, competitor review, and service model design.

Company Formation

Company registration with Companies House, HMRC registration for corporation tax and PAYE, organisational structure design, and memorandum and articles of association.

Regulatory Registration

Complete CQC or Ofsted application support, statement of purpose, fit person interview preparation, and liaison with the regulator throughout the process.

Policy & Document Development

Full policy pack covering all policies required for your service type, tailored to your specific service model and branded with your company identity.

Branding & Identity

Business name selection and registration, logo design, brand guidelines, marketing collateral, staff uniforms, and ID badges.

Website Development

SEO-optimised website designed for care providers, with content that positions your service to commissioners, families, and potential staff.

Technology Setup

Care management system selection and configuration, electronic rota, email and communication tools, and digital infrastructure.

Staff Recruitment Support

Job descriptions, person specifications, recruitment procedure development, DBS check management, and training programme design.

Training Programme

Mandatory training delivery including the Care Certificate, safeguarding, medication management, moving and handling, infection prevention and control, and specialist training.

Marketing & Client Acquisition

Digital marketing plan, social media setup, marketing materials, and support with local authority registration and tender preparation.

Financial Management

Accounting system setup, payroll configuration, cashflow management guidance, and funding application support.

Post-Setup Compliance

Ongoing compliance monitoring, mock inspections, audit preparation, and growth planning for the first 12 months.

How to Start a Domiciliary Care Agency

Thinking about starting a home care business? Our guide covers everything from company formation and CQC registration to hiring your first care workers.

How Long Does it Take to Set up a Care Business?

The timeline from initial planning to delivering your first service depends on the complexity of your business and the speed of regulatory processing. We recommend starting the planning process at least 3 to 6 months before you intend to open.

Domiciliary Care Agency

3 – 6 months

Business planning & company formation

2 – 4 weeks

Policy development & application preparation

4 – 6 weeks

CQC processing (target 50 working days)

6 – 10 weeks

Post-registration setup, recruitment & marketing

2 – 4 weeks

Supported Living Service

3 – 6 months

Similar timeline to domiciliary care

Both require CQC registration

Property sourcing can add additional time

Variable

Supported Accommodation (Ofsted)

4 – 8 months

Timelines have been longer due to high application volumes since October 2023 mandatory registration date

Variable

Allow additional time for Ofsted processing

4 – 8 months total

Children's Home

3 – 18 months

Ofsted processing times vary widely

3 – 18 months

Dependent on prioritisation criteria

Most regulated and complex service type

Our recommendation: Start the planning process at least 3 to 6 months before you intend to open — and earlier for more complex service models. We can help you map your specific timeline during a free consultation.

Why Choose Care Sync Experts for Your Business Setup

Proven Experience in Health and Social Care

We have supported over 1,200 clients across the health and social care sector. Our business setup service is not a template or a policy pack that you fill in yourself.

Everything Under One Roof

What makes us different from other consultancies is the breadth of our service. Most competitors offer either CQC registration support, or policies, or training, or marketing as separate services from separate providers. We deliver everything under one roof, which means your business plan, your policies, your website, your training programme, and your marketing materials are all consistent, aligned, and ready before you open your doors.

Consultant presenting a care business plan to a team
Care business consultant reviewing documents at a desk
Care Sync Experts consultancy team in their office

Expertise Across Regulatory Frameworks

We understand both CQC and Ofsted regulatory frameworks. If your service model spans both regulators (for example, if you want to provide supported accommodation for 16-17 year olds alongside a supported living service for adults aged 18+), we coordinate both registration processes.

Dedicated and Tailored Support

Every client receives one-to-one support from a dedicated consultant. We do not use generic templates from other providers. Your policies, your statement of purpose, and your operational framework are tailored to your specific service, your premises, and the people you intend to support.

CQC Regulated Activities Explained

Not sure which regulated activities apply to your service? We explain all 14 activities, which ones domiciliary care and supported living providers need, and the consequences of getting it wrong.

Frequently asked questions

Start with business planning and market research to confirm there is demand for your service in your area, then form your company and decide on your legal structure. From there you move into regulatory registration with the CQC or Ofsted, policy and document development, premises setup, and recruitment. We recommend beginning at least 3 to 6 months before you intend to open.
A lean domiciliary care agency typically costs £5,000 to £15,000 to establish, a supported living or supported accommodation service £15,000 to £50,000 or more, and a children's home upwards of £50,000. The main cost categories are company formation, regulatory registration, insurance, policies, technology, branding and website, recruitment, training, and working capital. All figures are estimates and we provide tailored projections during your free initial consultation.
As the business owner you do not need a care qualification, but your registered manager does. For a domiciliary care agency the CQC expects a registered manager with an NVQ or QCF Level 5 in Leadership for Health and Social Care, along with relevant experience. For Ofsted-regulated services, the registered service manager must demonstrate relevant qualifications and experience of working with young people.
CQC does not publish a fixed timescale, and its guidance says registration can take a few months. Once CQC has a complete application, most assessments take around 8 to 16 weeks. Allowing for business planning, policy development and post-registration setup, most domiciliary care agencies take 3 to 6 months from first planning to delivering their first service. Incomplete applications are the most common cause of delay.
A regulated care provider needs employers' liability insurance, public liability insurance, and professional indemnity insurance as a minimum. Combined cover for a small care agency typically costs £1,000 to £3,000 per year. Your certificates need to be in place before you begin trading, and commissioners will usually ask to see them as part of contract or tender requirements.
The registered manager is the person accountable to the regulator for the day-to-day running of your service. Any CQC-regulated service providing personal care must have one, and Ofsted-regulated services require a registered service manager. They are assessed individually by the regulator, including a fit person interview, and your service cannot operate without one in post.
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Still have questions?

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