Over 1,200 Care Providers Supported
CQC Registration Consultants for New Care Providers in the UK
We prepare your CQC application, statement of purpose, policies and business plan. We also coach you for the fit person interview, so your registration is complete first time. For domiciliary care and supported living providers across England, Wales and Northern Ireland.
- 10+
- Years of Team Care Experience
- 04
- UK Regulators Covered
- 1,200+
- Providers Supported

94%
First-time registration success
You may be starting a new care agency, preparing for a CQC fit person interview or looking for ongoing compliance support. Our consultants guide you at every stage.
We have helped over 1,200 care providers register, launch and grow. They run domiciliary care, supported living, care homes, temporary staffing agencies and children's services.
What care providers say about our CQC registration support
Registered managers, nominated individuals and new providers describe working with us, in their own words, on Trustpilot and Google.
Moving slowly. Hover, tap or press Pause to read.
First of all i want to give Millicent…
First of all i want to give Millicent her flowers. I recently became a registered manager ( OLIVE BRANCH CARE & SUPPORT LTD) because of her. She knows her stuff, she takes you through the whole process, the Q&A with encouragement and guidance. I am usually a nerve wreck, but I made it. I couldn't not have wished for a better person than her. THANK YOU MILLICENT. YOU ARE THE BEST.
Read full review by Audrey Eastwood on TrustpilotAudrey Eastwood
3 October 2026
Excellent Support Throughout Our CQC Registration Journey
Care Sync Experts provided excellent support throughout our CQC registration journey for Tailored Healthcare 4 You Limited. The team was professional, knowledgeable and very supportive throughout the process. They provided valuable guidance with our application, policies, supporting documents and preparation for the CQC registration process. What I particularly appreciated was their willingness to answer questions, explain requirements clearly and provide support whenever we needed clarification. Their guidance helped us navigate what can be a detailed and demanding registration process with greater confidence. We are very grateful for their contribution towards the successful CQC registration of our company and would happily recommend Care Sync Experts to other care providers looking for professional CQC registration support. Thank you to the entire team for your continued support.
Read full review by Philip on TrustpilotPhilip
3 September 2026
Thanks to Care Sync Experts
Care Sync Experts supported with well tailored documentations for the CQC application, good prep/training for the CQC interview and prompt communication throughout the CQC registration stages which led to the success of Novaedge application I had an excellent experience working with Care Sync Experts on my CQC registration application. From the very beginning, their team demonstrated exceptional professionalism, knowledge, and commitment to ensuring my application met the required CQC standards. They provided clear guidance throughout the entire process, helped me prepare all the necessary documentation, and ensured I was fully ready for every stage of the application. Their attention to detail, prompt communication, and willingness to answer every question gave me confidence and made what could have been a stressful process much smoother. I truly appreciated their personalised support and expertise. Thanks to their dedication, I felt well-prepared throughout my CQC registration journey. I would confidently recommend Care Sync Experts to anyone seeking reliable and professional support with CQC registration and healthcare compliance.
Read full review by Novaedge Services Limited on TrustpilotNovaedge Services Limited
25 July 2026
The Experience that I have had with…care sync was a 5 star experience
The Experience that I have had with Care Sync experts is so excellent and effortless. Care sync experts assisted me with the CQC registration of my company. It was a 5 star experience. Coming from a healthcare background myself, I worked with a group of dedicated experts who knows what there are doing. I will like to thank Colin who handled my registration process with the Care sync expert team in such a way that the process looked so simple.
Read full review by E. Lustre on TrustpilotE. Lustre
21 July 2026
Care Sync Experts are reliable
Care Sync Experts are reliable, honest and operate with integrity. All the staff are knowledgeable and supportive whenever you need guidance. I recommend them for all those loking for CQC support services.
Read full review by customer on Trustpilotcustomer
12 June 2026
I am genuinely grateful that I chose Care Sync
I am genuinely grateful that I chose Care Sync Experts to support me in establishing my domiciliary care company, Precious Care. From my very first conversation with them, it was clear that they truly understood my needs. Their knowledge, expertise, and professionalism were evident from the start—they really do live up to their name. The support provided to me and my wider team was exceptional and truly limitless. No matter how small the question, they were always available, approachable, and ready to help. From day one, Millicent and Collins made us feel valued and important. Speaking with them felt like talking to people I had known for years—warm, reassuring, and always willing to go the extra mile. Every phone call ended with clarity and confidence. Millicent’s guidance, training, and ongoing support were outstanding and made the entire process smooth and stress‑free. Without hesitation, I would recommend Care Sync Experts as the go‑to professionals for anyone seeking EXPERT support in this field.
Read full review by PN on TrustpilotPN
27 March 2026
CQC interview confidence building
I found the material I was given very informative. This helped build my confidence during my CQC interview preparation. The staff responded to my inquiries timeously
Read full review by Lilian Muzorewa on TrustpilotLilian Muzorewa
23 February 2026
100% Support: How Care Sync Experts Made Our CQC Certification A Reality
I couldn’t be more grateful for Care Sync experts exceptional support during our CQC interview presentations. From the very beginning, Millicent and Collins were not only professional but also incredibly approachable and dedicated. Every time we needed assistance, they were right there ready to help with guidance, expert advice, and all the information required to ensure our success. When our interview dates kept changing, Care Sync flexibility truly set them apart. They rescheduled sessions without hesitation and even provided extra sessions, going far beyond what we had paid for. Their unwavering commitment was a crucial factor in us achieving our CQC certification. Thanks to their 100% support, Victory Growth Care Services is now proudly registered with CQC. I wholeheartedly recommend Care Sync expats for anyone looking for top-notch, dependable support in navigating the complexities of CQC interviews. Their team truly makes a difference!
Read full review by Shaz K on TrustpilotShaz K
12 February 2025
Outstanding Tender Writing Services
I recently used Care Sync Experts for the first time to complete a tender, and I am thrilled to say that they won it for me! Their team is absolutely brilliant. They took care of everything with professionalism and expertise, making the whole process smooth and successful. I would 100% recommend Care Sync Experts to any provider looking for someone to write their tender. Their work is of a high standard, and I couldn’t be happier with the results.
Read full review by Vivian Owusu on TrustpilotVivian Owusu
22 August 2024
Outstanding Service and Exceptional Results!
I had the pleasure of working with Care Sync Experts for various projects, including website development, tender submissions, and branding materials such as brochures and leaflets. From start to finish, their professionalism and attention to detail have been nothing short of remarkable. They designed and developed my website with a keen understanding of my needs, creating a sleek, user-friendly platform that perfectly represents my brand. But they didn't stop there, their expertise in handling tenders is unparalleled. Of the six tenders they managed for me, they won five. This impressive success rate speaks volumes about their strategic approach and deep industry knowledge. I highly recommend Care Sync Experts to anyone looking for top notch services in web development, tender management, and branding. They have truly elevated my business, and I look forward to continuing our partnership!
Read full review by Living Plus Care on TrustpilotLiving Plus Care
12 August 2024
Why Care Providers Choose Care Sync Experts as Their CQC Consultants
We combine deep regulatory expertise with practical, hands-on consultancy that delivers results. We are not a generic business consultancy. We specialise exclusively in health and social care regulation.
Multi-Regulator Expertise
We combine deep regulatory expertise with practical, hands-on consultancy that delivers results. We are not a generic business consultancy offering CQC registration as a side service. Every member of our team works only on health and social care regulation. We cover CQC, RQIA, CIW and Ofsted registration for every type of regulated service.
Single Assessment Framework
We know the CQC single assessment framework well. That includes the quality statements that replaced the Key Lines of Enquiry. It also includes the evidence categories inspectors use for new and existing providers. We understand the RQIA four domains of inspection and the Being Human Framework introduced in November 2025.
1,200+ Providers Supported
Our track record speaks through the outcomes we have delivered. Over 1,200 providers have used our services. We have helped them through registration and fit person interviews. We have written policies and business plans that satisfy regulators and commissioners. We have also built brands that attract referrals.
End-to-End Support with Comprehensive Documentation
Few healthcare consultancies do all that we do. We help with CQC registration, and also with branding, website development, tender writing, training matrix development, and ongoing compliance support. Most firms that help with CQC registration offer only that. We provide everything a care provider needs, from forming the company to the first CQC inspection and beyond.
Book ConsultationSpecialist Knowledge
Every team member works only on health and social care regulation. We know the Being Human framework and RISCA 2016 well.
We are one of the few consultancies providing assistance with CQC registration alongside branding, tender writing, and training
CQC Registration Support for Domiciliary Care and Supported Living
Complete CQC registration help. We cover your application, statement of purpose and bespoke policies. We also write a business plan with three year forecasts, coach you for interview and support your compliance.
CQC Registration Support
CQC registration is the first legal step for any provider of regulated activities in England. These activities include personal care, nursing care and accommodation for people who need treatment for substance misuse. Our CQC registration service covers every part of the application. We start with your service model and stay with you until registration is confirmed.

Domiciliary care agencies
To register, you need a provider application form, a personal care additional information form and a registered manager application. You also need a statement of purpose that meets Schedule 3 of the Care Quality Commission (Registration) Regulations 2009 (as amended). Finally, you need a bespoke business plan with financial forecasts and a full set of CQC-compliant policies and procedures.
For providers supporting people with learning disabilities or autism, an additional LD/Autism form is required. Our consultants prepare every document to the standard CQC assessors expect. We also support your registered manager and nominated individual through the fit person interview.

Supported living providers
The registration requirements are similar. But your service model documents must show that housing and support are separate. They must set out the tenancy arrangements you will use. They must also show you understand the rules for personal care in someone's own rented home, which differ from those in a care home.
Our consultants have helped providers complete the registration process in as little as 8 weeks when applications are thoroughly prepared.
There is no CQC application fee. Once registered, a domiciliary care agency pays an annual fee of £239 per location plus £54.305 for each person it supports. CQC aims to decide ten weeks after it validates an application. How long registration takes depends mostly on how complete the application is when it goes in.
Call us today or click the button below to begin your journey towards building a successful care business.
Phone: 0333 577 0877
Updated October 2026
CQC registration in 2026: incomplete applications are sent back
Since 9 February 2026, CQC checks your supporting documents as soon as your application arrives. If anything is missing, out of date or inconsistent, CQC returns the application. You then lose your place in the queue.
Services for autistic people and people with a learning disability now need two more policies. These are a Positive Behaviour Support policy and a restrictive interventions policy.
Book a free registration callWhat we check before you submit
- The provider and registered manager applications match each other
- Your statement of purpose, policies and business plan agree on every detail
- Every supporting document CQC asks for your service type is attached
- DBS checks and references are current and in the right names
- Your registered manager and nominated individual are ready for the fit person interview

How to Start a Care Agency in the UK
Full setup support from company formation to CQC registration. We guide you through service model design, business planning, documentation, and launching your domiciliary care or supported living business.
Service Type Decision
First, choose your service type. Domiciliary care means personal care in people's own homes. Supported living supports people with learning disabilities, autism or mental health conditions in their own tenancies. A combined care agency offers both under one registration. Temporary staffing supplies care workers to other registered providers.
Register a Limited Company
Once your service model is defined, you register a limited company at Companies House, set up business banking and insurance.
Prepare Your CQC Application
Begin preparing your CQC application. This preparation includes writing your statement of purpose.
Business Plan & Financial Forecasts
Developing a bespoke business plan with realistic financial forecasts based on local authority funding rates in your target area.
Policies, Procedures & Leadership
Creating a full set of policies and procedures. Choosing your registered manager and nominated individual, who will go through CQC's fit person assessment.
Startup Costs & Setup Packages
Starting a care agency in the UK usually costs £5,000 to £15,000 or more. The total depends on your service type, the area you cover and how much consultancy support you use.
Our setup packages start from £500 for help with one part of the process. Our full packages cover registration, compliance documents, branding and a website. They also include 12 months of support after registration. Contact us on 0333 577 0877 to discuss which package matches your requirements.
Some of the providers we have worked with
Novaedge Services Limited
Joyce Authentic Care
Synergy Home Care
Olive Cross Healthcare
Home Health Care Service
Future Care Support
Kursi Healthcare Limited
Silverstead Homecare
Demidav Home Care and Supported Living
Blue Bay Care Services
Mari Support Services
TS Healthcare
VCSRavdon Health Care
Living Plus Care
ZoeLife Care
Care & Grace
Comfort Support Services
Hallowed Care Staffing Agency
Fridel Care
EveBlue Homes
Akol Care
Breathe Care Services
Crown & Glory Group
Victory Growth Care Services
Rhuomai Home Care Services
Hopeful Horizons
Sanity Homecare
Precious Care Northwest
Highlands Care
Clarity Homecare
Providers we have helped register and grow
Real care providers and the work we did with them. Watch their stories or read the case studies, from CQC and RQIA registration to business plans and branding.
CQC Compliance Consultants for Registered Providers
Mock CQC inspections, gap analysis, action planning, policy reviews, staff training needs analysis, and Provider Information Return support. Intensive improvement programmes for Requires Improvement ratings. See how our CQC consultants work
Ongoing CQC Compliance
CQC compliance does not end at registration. Staying compliant with the CQC single assessment framework takes constant attention. You need to keep on top of governance, quality assurance, staff training records, care records, safeguarding and incident reporting.
Compliance Management Support
Our compliance management service provides registered providers with structured support to maintain and improve their CQC rating.
Mock Inspections & Gap Analysis
Our CQC compliance service includes mock inspections that follow the single assessment framework method. A gap analysis shows where your service falls short of the quality statements. Then we agree an action plan with clear timelines to close each gap.
Policy, Training Plans & PIR Preparation
We review and update your policies when rules or best practice change. We look at your staff training needs and build your training matrix. We support incident investigations and help you share the learning. We also prepare your CQC Provider Information Return (PIR).
Improvement Programmes
Some providers have a Requires Improvement or Inadequate rating. For them we run intensive improvement programmes. These deal with CQC's concerns one by one and show lasting improvement at re-inspection.
Inspection Evidence & Documentation
Our consultants know the evidence categories CQC uses and the quality statements your service is assessed against. They also know which documents inspectors ask for on announced and unannounced visits.
CQC Policies and Procedures for Domiciliary Care
Comprehensive policy sets covering safeguarding, mental capacity, medication management, infection control, safer recruitment, and all CQC quality statements. Fully branded to your company.
Policy Requirement
Every CQC-registered provider must have comprehensive policies and procedures that reflect current legislation, CQC quality statements, and sector best practice. Our policy sets are written specifically for each service type and are fully branded to your company.
Safeguarding & Capacity
For domiciliary care providers, the policy set covers safeguarding adults and Making Safeguarding Personal. It covers mental capacity assessment and best interests decisions under the Mental Capacity Act 2005. It also covers the Deprivation of Liberty Safeguards and Liberty Protection Safeguards.
Domiciliary Care – Medication & Safety
Medication management and administration, infection prevention and control, safer recruitment and DBS checking, lone working and personal safety.
Care & Governance
Person-centred care planning, complaints, whistleblowing, record keeping and UK GDPR. Equality and diversity, health and safety, and quality assurance aligned with the CQC single assessment framework.
Supported Living – Additional Policies
For supported living providers, the set includes all of the above. It adds policies on positive behaviour support, tenancy sustainment and keeping housing and support separate.
Supported Living – Participation & Communication
Community participation, and communication support including accessible information and easy read formats.
Legislative & Regulatory References
Each policy cites the right legislation and the relevant CQC quality statements. It also draws on guidance from Skills for Care, the British Institute of Learning Disabilities and the National Institute for Health and Care Excellence.
Ongoing Updates
We update our policy sets whenever CQC guidance changes, new legislation comes into force, or sector best practice evolves.
CQC Fit Person Interview Preparation
The CQC fit person interview is the stage of the registration process where many applications succeed or fail. CQC uses this interview to test your registered manager and nominated individual. It checks they have the knowledge, experience, skills and values to run a safe, effective and person-centred service.
Our Interview preparation covers
Our interview preparation programme has helped hundreds of registered managers and nominated individuals pass their CQC interviews with confidence.
For Each Topic;
You get a full bank of the questions CQC assessors ask now, with model answers for your service type and the people you support. We coach you in the STAR Plus method, so your answers show competence and reflective practice. You also take mock interviews with consultants who have CQC assessment experience.

CQC interview questions for domiciliary care providers differ from those for supported living, care home, and temporary staffing applicants. Our consultants tailor the preparation to your service model. They make sure your supporting evidence is ready for the interview.
Domiciliary Care and Supported Living Business Plans
Bespoke business plans with market analysis and financial forecasts based on local authority rates. Each includes a risk assessment and a quality assurance framework that meets CQC requirements.

Registration & Commissioning
You need a strong business plan for CQC registration and for local authority contracts. Lenders and investors will ask for one too. CQC assessors review your business plan during registration. Local authority commissioners read it before adding you to approved provider lists or awarding contracts.

Bespoke Business Plan Development
Our consultants write bespoke business plans. Each covers your executive summary and service vision. It includes a market analysis of your target area, with local authority priorities and unmet demand.

Service Delivery & Financial Forecasting
Your service delivery model, with staffing structures and how you will deliver care. Financial forecasts for years 1 to 3, based on realistic local authority rates and staffing costs. A risk assessment covering regulatory, financial, operational and safeguarding risks. A quality assurance framework aligned with the CQC single assessment framework.

For domiciliary care, the financial model uses local hourly rates. It covers personal care, complex care and live-in care in your target area. For supported living, the model keeps housing costs and support costs separate. It also reflects local authority banding and the funding routes under the Care Act 2014.
Domiciliary Care Financial Modelling
For domiciliary care, the financial model uses local hourly rates. It covers personal care, complex care and live-in care in your target area.
Supported Living Financial Modelling
For supported living, the model keeps housing costs and support costs separate. It also reflects local authority banding and the funding routes under the Care Act 2014.
Tender Writing for Local Authority Care Contracts
Our tender writing service helps care providers prepare winning submissions for approved provider lists, dynamic purchasing systems, framework agreements, and spot-purchase arrangements.
Local Authority Contracts & Tender Requirements
Local authority contracts represent the primary revenue stream for most domiciliary care and supported living providers. To win these contracts, your answers must show you are compliant and can deliver the service. They must also show your social value commitments and that your prices are viable.
Tender Writing Support
Our tender writing service helps care providers write strong bids. We cover approved provider lists, dynamic purchasing systems, framework agreements and spot purchasing.
Commissioner-Focused Expertise
Our tender writers know how commissioners score quality answers. They know what evidence makes a bid stand out from a generic one. They describe your service model, person-centred approach, safeguarding and quality assurance in the language commissioners expect. We have helped providers win contracts in many local authority areas. We know the different commissioning frameworks used across England.

CIW Registration for Domiciliary Support Services in Wales
Our CIW registration service takes you through the CIW application. We write your statement of purpose, business plan and policies to CIW requirements. We also prepare you for the fit person interview.
For CIW registration you must show you comply with RISCA 2016. You must also meet the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017. The Code of Practice for Service Providers and Responsible Individuals applies too. Our consultants know the Active Offer for Welsh language services. They also know the documents CIW needs from responsible individuals and registered managers.

Our Packages
Our Service Packages for New and Existing Care Providers
We offer packages for providers at every stage. They run from first business planning to compliance and growth after registration.






Can you help me register with CQC?
What should my statement of purpose include?
Can you check our PIR before we submit it?
Individual Services for Existing Providers
Individual services are also available separately for existing providers who need targeted support.
CQC registration, interview preparation, compliance management, PIR writing, and statement of purpose creation.
Packages for Every Stage of Your Care Business
Structured packages that take you from initial business planning to post-registration compliance management and growth. Packages start from £500.
Call us today or click the button below to begin your journey towards building a successful care business.
Phone: 0333 577 0877
Get StartedThe team behind your application
These are the people who prepare your documents, coach your registered manager and answer your calls. They stay with you from your first enquiry to registration and beyond.

Collins Bonsi
Service Manager

Millicent Ntaisi
Lead Consultant

Tubi Oritseweyimi
Sales Executive

Tyrone Kwalbe
Project Administrator

Daniel Igbineweka
Project Administrator

Oluwatayo Owolabi
Project Administrator
Questions about CQC registration
Straight answers to what new care providers ask us most. For anything else, call us on 0333 577 0877.
A CQC registration consultant prepares and checks everything the Care Quality Commission asks for. Your application is then complete when it arrives.
That covers the provider and registered manager applications, your statement of purpose, policies and procedures, business plan and supporting documents. We also prepare your registered manager and nominated individual for their fit person interviews. Once you are registered, we help you stay compliant.
94% of the providers we support are registered first time. Looking for CQC registration help? Choose consultants who specialise in your service type. They should write policies for your service, not sell templates. They should also be able to show providers they have registered.
CQC charges no application fee. Once registered, a domiciliary care agency pays CQC a yearly fee. It is £239 per location plus £54.305 for each person it supports, under CQC's fee scheme for community social care.
Most providers budget £5,000 to £15,000 or more to launch, depending on scale. That includes insurance, DBS checks, policies, recruitment and marketing.
Most CQC consultants charge a fixed fee for registration support or a monthly retainer for ongoing compliance. Our packages start at £500 for help with one part of your application. A full end to end package costs £8,500 + VAT.
When you compare prices, check what is included. Look for the application itself, a statement of purpose and policies written for your service. Also look for a business plan, fit person interview coaching and support after registration.
It is demanding rather than hard. CQC needs to be confident your service will be safe, effective, caring, responsive and well-led from the first day. Every document has to tell the same story.
Most delays have four causes. The application is incomplete, or the statement of purpose does not match the policies. The policies are generic templates, or the registered manager is not ready for the fit person interview. Preparing those properly is what our consultants do.
CQC says it aims to send its decision ten weeks after it validates your application. In practice, how long registration takes depends mostly on how complete and consistent your application is when it goes in.
Since 9 February 2026, CQC checks supporting documents on arrival. It returns incomplete applications, and the applicant loses their place in the queue. Checking every document before you submit is the surest way to avoid delay.
Yes. We review the reasons CQC gave, correct the documents and prepare a stronger application.
If you get a notice of proposal to refuse registration, you have 28 days to send written representations to CQC. Contact us as soon as it arrives.
CQC sets no qualification for the provider. But the people running the service must be fit and proper, with enhanced DBS checks. Registered managers need the right skills and experience. Most in adult social care hold, or are working towards, the Level 5 Diploma in Leadership and Management for Adult Care.
In most cases, a domiciliary care or supported living service needs a registered manager. The manager applies to CQC alongside the provider, and the two applications must match. The main exception is an individual provider who will manage the service personally. We help you check which applies to you.
Yes. You can run a domiciliary care agency from a home office. The care happens in clients' own homes, not at your premises.
You still need to register with CQC and give a suitable registered office address. You must also store records securely under UK GDPR. Check your mortgage or tenancy terms, business insurance and any local planning rules before you start.
Yes. We support CQC registration in England. We also support CIW registration for domiciliary support services in Wales, and RQIA registration for domiciliary care agencies in Northern Ireland.
CQC assesses every service against five key questions: is it safe, effective, caring, responsive and well-led?
Your application, policies and interview answers must show how you will meet each one. That applies from the first day of care.
Our full packages include 12 months of support after registration. That covers compliance questions, policy updates, help winning your first clients and preparation for your first CQC assessment.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
















