Over 1,200 Care Providers Supported
CQC Registration Consultants for New Care Providers in the UK
We prepare your CQC application, statement of purpose, policies, business plan and fit person interview so your registration is complete first time. For domiciliary care and supported living providers across England, Wales and Northern Ireland.
- 10+
- Years of Team Care Experience
- 04
- UK Regulators Covered
- 1,200+
- Providers Supported

94%
First-time registration success
Whether you're starting a new care agency, preparing for a CQC fit person interview, or seeking ongoing compliance management, our consultants provide specialist guidance at every stage.
We have supported over 1,200 care providers to register, launch, and grow compliant care businesses spanning domiciliary care, supported living, care homes, temporary staffing agencies, and children's services.
What care providers say about our CQC registration support
Registered managers, nominated individuals and new providers describe working with us, in their own words, on Trustpilot and Google.
First of all i want to give Millicent…
First of all i want to give Millicent her flowers. I recently became a registered manager ( OLIVE BRANCH CARE & SUPPORT LTD) because of her. She knows her stuff, she takes you through the whole process, the Q&A with encouragement and guidance. I am usually a nerve wreck, but I made it. I couldn't not have wished for a better person than her. THANK YOU MILLICENT. YOU ARE THE BEST.
Read full review by Audrey Eastwood on TrustpilotAudrey Eastwood
3 October 2026
Excellent Support Throughout Our CQC Registration Journey
Care Sync Experts provided excellent support throughout our CQC registration journey for Tailored Healthcare 4 You Limited. The team was professional, knowledgeable and very supportive throughout the process. They provided valuable guidance with our application, policies, supporting documents and preparation for the CQC registration process. What I particularly appreciated was their willingness to answer questions, explain requirements clearly and provide support whenever we needed clarification. Their guidance helped us navigate what can be a detailed and demanding registration process with greater confidence. We are very grateful for their contribution towards the successful CQC registration of our company and would happily recommend Care Sync Experts to other care providers looking for professional CQC registration support. Thank you to the entire team for your continued support.
Read full review by Philip on TrustpilotPhilip
3 September 2026
Thanks to Care Sync Experts
Care Sync Experts supported with well tailored documentations for the CQC application, good prep/training for the CQC interview and prompt communication throughout the CQC registration stages which led to the success of Novaedge application I had an excellent experience working with Care Sync Experts on my CQC registration application. From the very beginning, their team demonstrated exceptional professionalism, knowledge, and commitment to ensuring my application met the required CQC standards. They provided clear guidance throughout the entire process, helped me prepare all the necessary documentation, and ensured I was fully ready for every stage of the application. Their attention to detail, prompt communication, and willingness to answer every question gave me confidence and made what could have been a stressful process much smoother. I truly appreciated their personalised support and expertise. Thanks to their dedication, I felt well-prepared throughout my CQC registration journey. I would confidently recommend Care Sync Experts to anyone seeking reliable and professional support with CQC registration and healthcare compliance.
Read full review by Novaedge Services Limited on TrustpilotNovaedge Services Limited
25 July 2026
The Experience that I have had with…care sync was a 5 star experience
The Experience that I have had with Care Sync experts is so excellent and effortless. Care sync experts assisted me with the CQC registration of my company. It was a 5 star experience. Coming from a healthcare background myself, I worked with a group of dedicated experts who knows what there are doing. I will like to thank Colin who handled my registration process with the Care sync expert team in such a way that the process looked so simple.
Read full review by E. Lustre on TrustpilotE. Lustre
21 July 2026
Care Sync Experts are reliable
Care Sync Experts are reliable, honest and operate with integrity. All the staff are knowledgeable and supportive whenever you need guidance. I recommend them for all those loking for CQC support services.
Read full review by customer on Trustpilotcustomer
12 June 2026
I am genuinely grateful that I chose Care Sync
I am genuinely grateful that I chose Care Sync Experts to support me in establishing my domiciliary care company, Precious Care. From my very first conversation with them, it was clear that they truly understood my needs. Their knowledge, expertise, and professionalism were evident from the start—they really do live up to their name. The support provided to me and my wider team was exceptional and truly limitless. No matter how small the question, they were always available, approachable, and ready to help. From day one, Millicent and Collins made us feel valued and important. Speaking with them felt like talking to people I had known for years—warm, reassuring, and always willing to go the extra mile. Every phone call ended with clarity and confidence. Millicent’s guidance, training, and ongoing support were outstanding and made the entire process smooth and stress‑free. Without hesitation, I would recommend Care Sync Experts as the go‑to professionals for anyone seeking EXPERT support in this field.
Read full review by PN on TrustpilotPN
27 March 2026
CQC interview confidence building
I found the material I was given very informative. This helped build my confidence during my CQC interview preparation. The staff responded to my inquiries timeously
Read full review by Lilian Muzorewa on TrustpilotLilian Muzorewa
23 February 2026
100% Support: How Care Sync Experts Made Our CQC Certification A Reality
I couldn’t be more grateful for Care Sync experts exceptional support during our CQC interview presentations. From the very beginning, Millicent and Collins were not only professional but also incredibly approachable and dedicated. Every time we needed assistance, they were right there ready to help with guidance, expert advice, and all the information required to ensure our success. When our interview dates kept changing, Care Sync flexibility truly set them apart. They rescheduled sessions without hesitation and even provided extra sessions, going far beyond what we had paid for. Their unwavering commitment was a crucial factor in us achieving our CQC certification. Thanks to their 100% support, Victory Growth Care Services is now proudly registered with CQC. I wholeheartedly recommend Care Sync expats for anyone looking for top-notch, dependable support in navigating the complexities of CQC interviews. Their team truly makes a difference!
Read full review by Shaz K on TrustpilotShaz K
12 February 2025
Outstanding Tender Writing Services
I recently used Care Sync Experts for the first time to complete a tender, and I am thrilled to say that they won it for me! Their team is absolutely brilliant. They took care of everything with professionalism and expertise, making the whole process smooth and successful. I would 100% recommend Care Sync Experts to any provider looking for someone to write their tender. Their work is of a high standard, and I couldn’t be happier with the results.
Read full review by Vivian Owusu on TrustpilotVivian Owusu
22 August 2024
Outstanding Service and Exceptional Results!
I had the pleasure of working with Care Sync Experts for various projects, including website development, tender submissions, and branding materials such as brochures and leaflets. From start to finish, their professionalism and attention to detail have been nothing short of remarkable. They designed and developed my website with a keen understanding of my needs, creating a sleek, user-friendly platform that perfectly represents my brand. But they didn't stop there, their expertise in handling tenders is unparalleled. Of the six tenders they managed for me, they won five. This impressive success rate speaks volumes about their strategic approach and deep industry knowledge. I highly recommend Care Sync Experts to anyone looking for top notch services in web development, tender management, and branding. They have truly elevated my business, and I look forward to continuing our partnership!
Read full review by Living Plus Care on TrustpilotLiving Plus Care
12 August 2024
Why Care Providers Choose Care Sync Experts as Their CQC Consultants
We combine deep regulatory expertise with practical, hands-on consultancy that delivers results. We are not a generic business consultancy. We specialise exclusively in health and social care regulation.
Multi-Regulator Expertise
We combine deep regulatory expertise with practical, hands-on consultancy that delivers results. We are not a generic business consultancy offering CQC registration as a side service. Every member of our team specialises exclusively in health and social care regulation, and our consultancy covers CQC, RQIA, CIW, and Ofsted registration requirements across all regulated service types.
Single Assessment Framework
We understand the CQC single assessment framework, the quality statements that replaced the former Key Lines of Enquiry, and the evidence categories that inspectors use to assess new and existing providers. We understand the RQIA four domains of inspection and the Being Human Framework introduced in November 2025.
1,200+ Providers Supported
Our track record speaks through the outcomes we have delivered. Over 1,200 providers have used our services to navigate registration, pass fit person interviews, develop compliant policy frameworks, write business plans that satisfy both regulators and commissioners, and build professional brands that attract referrals.
End-to-End Support with Comprehensive Documentation
We are also one of the few healthcare consultancies providing assistance with CQC registration alongside branding, website development, tender writing, training matrix development, and ongoing compliance support. Most companies that help with CQC registration offer registration as a standalone service. We provide everything a care provider needs from company formation through to their first CQC inspection and beyond.
Book ConsultationSpecialist Knowledge
Every team member specialises exclusively in health and social care regulation with deep understanding of the Being Human Framework and RISCA 2016.
We are one of the few consultancies providing assistance with CQC registration alongside branding, tender writing, and training
CQC Registration Support for Domiciliary Care and Supported Living
Complete CQC registration help, from your application, statement of purpose and bespoke policies to a business plan with three year forecasts, interview coaching and ongoing compliance.
CQC Registration Support
CQC registration is the mandatory first step for any provider delivering regulated activities in England, including personal care, nursing care, and accommodation for persons who require treatment for substance misuse. Our CQC registration consultancy covers every element of the application process from initial service model design through to successful registration confirmation.

Domiciliary care agencies
The registration process requires a completed provider application form, a personal care additional information form, a registered manager application, a comprehensive statement of purpose aligned with Schedule 3 of the Care Quality Commission (Registration) Regulations 2009 (as amended), a bespoke business plan with financial forecasts, and a complete set of CQC-compliant policies and procedures. For providers supporting people with learning disabilities or autism, an additional LD/Autism form is required. Our consultants prepare every document to the standard CQC assessors expect, and we support your registered manager and nominated individual through the fit person interview process.

Supported living providers
The registration requirements are similar but the service model documentation must clearly demonstrate the separation between housing and support, the tenancy arrangements you will use, and your understanding of the distinct regulatory considerations that apply when delivering personal care in someone's own tenanted home rather than in a care home setting.
Our consultants have helped providers complete the registration process in as little as 8 weeks when applications are thoroughly prepared.
There is no CQC application fee. Once registered, a domiciliary care agency pays an annual fee of £239 per location plus £54.305 for each person it supports. CQC aims to decide ten weeks after it validates an application, and how long registration takes depends heavily on how complete the application is when it goes in.
Call us today or click the button below to begin your journey towards building a successful care business.
Phone: 0333 577 0877
Updated October 2026
CQC registration in 2026: incomplete applications are sent back
Since 9 February 2026, CQC checks your supporting documents as soon as your application arrives. If anything is missing, out of date or inconsistent, the application is returned and you lose your place in the queue.
Services for autistic people and people with a learning disability must now also include a Positive Behaviour Support policy and a restrictive interventions policy.
Book a free registration callWhat we check before you submit
- The provider and registered manager applications match each other
- Your statement of purpose, policies and business plan agree on every detail
- Every supporting document CQC asks for your service type is attached
- DBS checks and references are current and in the right names
- Your registered manager and nominated individual are ready for the fit person interview

How to Start a Care Agency in the UK
Full setup support from company formation to CQC registration. We guide you through service model design, business planning, documentation, and launching your domiciliary care or supported living business.
Service Type Decision
The first decision is choosing your service type: domiciliary care (providing personal care in people's own homes), supported living (supporting people with learning disabilities, autism, or mental health conditions in their own tenancies), combined care agency (offering both domiciliary care and supported living under one registration), or temporary staffing (supplying care workers to other registered providers).
Register a Limited Company
Once your service model is defined, you register a limited company at Companies House, set up business banking and insurance.
Prepare Your CQC Application
Begin preparing your CQC application. This preparation includes writing your statement of purpose.
Business Plan & Financial Forecasts
Developing a bespoke business plan with realistic financial forecasts based on local authority funding rates in your target area.
Policies, Procedures & Leadership
Creating a comprehensive set of policies and procedures, and identifying your registered manager and nominated individual who will undergo CQC's fit person assessment.
Startup Costs & Setup Packages
The total cost to start a care agency in the UK typically ranges from £5,000 to £15,000 or more depending on the service type, geographic scope, and the level of professional consultancy support you engage. Our setup packages start from £500 for targeted support on individual elements through to full end-to-end packages covering every aspect of registration, compliance documentation, branding, website development, and 12 months of post-registration support. Contact us on 0333 577 0877 to discuss which package matches your requirements.




























































































































Providers we have helped register and grow
Real care providers and the work we did with them. Watch their stories or read the case studies, from CQC and RQIA registration to business plans and branding.
CQC Compliance Consultants for Registered Providers
Mock CQC inspections, gap analysis, action planning, policy reviews, staff training needs analysis, and Provider Information Return support. Intensive improvement programmes for Requires Improvement ratings. See how our CQC consultants work
Ongoing CQC Compliance
CQC compliance does not end at registration. Maintaining compliance with the CQC single assessment framework requires ongoing attention to your governance systems, quality assurance processes, staff training records, care documentation, safeguarding procedures, and incident reporting.
Compliance Management Support
Our compliance management service provides registered providers with structured support to maintain and improve their CQC rating.
Mock Inspections & Gap Analysis
Our CQC compliance consultancy includes mock CQC inspections that replicate the inspection methodology used under the single assessment framework, gap analysis identifying areas where your service falls short of CQC quality statements, action planning with clear timelines for addressing identified gaps.
Policy, Training & PIR Preparation
Policy review and updates to reflect regulatory changes and sector best practice, staff training needs analysis and training matrix development, incident investigation support and learning dissemination, and preparation for CQC Provider Information Return (PIR) submissions.
Improvement Programmes
For providers who have received a Requires Improvement or Inadequate rating, we offer intensive improvement programmes designed to address CQC's concerns systematically and demonstrate sustained improvement at re-inspection.
Inspection Evidence & Documentation
Our consultants understand the evidence categories CQC uses, the quality statements your service is assessed against, and the specific documentation inspectors request during announced and unannounced visits.
CQC Policies and Procedures for Domiciliary Care
Comprehensive policy sets covering safeguarding, mental capacity, medication management, infection control, safer recruitment, and all CQC quality statements. Fully branded to your company.
Policy Requirement
Every CQC-registered provider must have comprehensive policies and procedures that reflect current legislation, CQC quality statements, and sector best practice. Our policy sets are written specifically for each service type and are fully branded to your company.
Safeguarding & Capacity
For domiciliary care providers, the policy set covers safeguarding adults and Making Safeguarding Personal, mental capacity assessment and best interests decision-making under the Mental Capacity Act 2005, Deprivation of Liberty Safeguards and Liberty Protection Safeguards.
Domiciliary Care – Medication & Safety
Medication management and administration, infection prevention and control, safer recruitment and DBS checking, lone working and personal safety.
Care & Governance
Person-centred care planning, complaints and representations, whistleblowing, record keeping and UK GDPR compliance, equality and diversity, health and safety, and quality assurance aligned with the CQC single assessment framework.
Supported Living – Additional Policies
For supported living providers, the policy set includes all of the above plus additional policies addressing positive behaviour support, tenancy sustainment, housing and support separation.
Supported Living – Participation & Communication
Community participation, and communication support including accessible information and easy read formats.
Legislative & Regulatory References
Each policy references the correct legislation, the relevant CQC quality statements, and guidance from sources including Skills for Care, the British Institute of Learning Disabilities, and the National Institute for Health and Care Excellence.
Ongoing Updates
We update our policy sets whenever CQC guidance changes, new legislation comes into force, or sector best practice evolves.
CQC Fit Person Interview Preparation
The CQC fit person interview is the stage of the registration process where many applications succeed or fail. CQC uses this interview to determine whether your registered manager and nominated individual have the knowledge, experience, skills, and values to run a safe, effective, and person-centred care service.
Our Interview preparation covers
Our interview preparation programme has helped hundreds of registered managers and nominated individuals pass their CQC interviews with confidence.
For Each Topic;
We provide a comprehensive question bank reflecting the questions CQC assessors currently ask, model answers tailored to your specific service type and service user group, STAR Plus method coaching to help you structure responses that demonstrate competence and reflective practice, and mock interview sessions conducted by consultants with CQC assessment experience.

CQC interview questions for domiciliary care providers differ from those for supported living, care home, and temporary staffing applicants. Our consultants tailor every aspect of the preparation to your service model and ensure you have all supporting evidence documents ready for the interview.
Domiciliary Care and Supported Living Business Plans
Bespoke business plans with market analysis, financial forecasts based on local authority rates, risk assessment, and quality assurance frameworks aligned with CQC requirements.

Registration & Commissioning
A robust business plan is essential for CQC registration, local authority commissioning, and securing investment or lending for your care business. CQC assessors review your business plan as part of the registration process, and local authority commissioners examine it before adding you to approved provider lists or awarding contracts.

Bespoke Business Plan Development
Our consultants produce bespoke business plans covering your executive summary and service vision, market analysis of your target geographic area including local authority commissioning priorities and unmet demand.

Service Delivery & Financial Forecasting
Service delivery model with staffing structures and care delivery approach, financial forecasts for years 1 to 3 based on realistic local authority funding rates and staffing costs, risk assessment covering regulatory, financial, operational, and safeguarding risks, and quality assurance frameworks aligned with the CQC single assessment framework.

For domiciliary care business plans, the financial modelling reflects hourly rates for personal care, complex care, and live-in care in your target local authority area. For supported living business plans, the modelling accounts for the separation between housing costs and support costs, local authority banding structures, and the distinct funding pathways under the Care Act 2014.
Domiciliary Care Financial Modelling
For domiciliary care business plans, the financial modelling reflects hourly rates for personal care, complex care, and live-in care in your target local authority area.
Supported Living Financial Modelling
For supported living business plans, the modelling accounts for the separation between housing costs and support costs, local authority banding structures, and the distinct funding pathways under the Care Act 2014.
Tender Writing for Local Authority Care Contracts
Our tender writing service helps care providers prepare winning submissions for approved provider lists, dynamic purchasing systems, framework agreements, and spot-purchase arrangements.
Local Authority Contracts & Tender Requirements
Local authority contracts represent the primary revenue stream for most domiciliary care and supported living providers. Winning these contracts requires quality tender responses that demonstrate your regulatory compliance, service delivery capabilities, social value commitments, and commercial viability.
Tender Writing Support
Our tender writing service helps care providers prepare winning submissions for approved provider lists, dynamic purchasing systems, framework agreements, and spot-purchase arrangements.
Commissioner-Focused Expertise
Our tender writers understand how local authority commissioners score quality submissions, what evidence differentiates a strong tender from a generic one, and how to articulate your service model, person-centred approach, safeguarding systems, and quality assurance processes in the language commissioners expect. We have supported providers to win contracts across multiple local authority areas and understand the distinct commissioning frameworks used across England.

CIW Registration for Domiciliary Support Services in Wales
Our CIW registration service supports providers through the CIW application process, statement of purpose development, business plan writing, fit person interview preparation, and policy development aligned with CIW requirements.
CIW registration requires providers to demonstrate compliance with RISCA 2016, the Regulated Services (Service Providers and Responsible Individuals) (Wales) Regulations 2017, and the Code of Practice for Service Providers and Responsible Individuals. Our consultants understand the Active Offer requirement for Welsh language provision and the specific documentation CIW requires from responsible individuals and registered managers.

Our Packages
Our Service Packages for New and Existing Care Providers
We offer structured service packages designed for providers at every stage, from initial business planning through to post-registration compliance management and growth.






Can you help me register with CQC?
What should my statement of purpose include?
Can you check our PIR before we submit it?
Individual Services for Existing Providers
Individual services are also available separately for existing providers who need targeted support.
CQC registration, interview preparation, compliance management, PIR writing, and statement of purpose creation.
Packages for Every Stage of Your Care Business
Structured packages that take you from initial business planning to post-registration compliance management and growth. Packages start from £500.
Call us today or click the button below to begin your journey towards building a successful care business.
Phone: 0333 577 0877
Get StartedThe team behind your application
The people who prepare your documents, coach your registered manager and answer your calls, from your first enquiry to registration and beyond.

Millicent Ntaisi
Senior Manager and Business Coach
Coaching care providers to build confident leadership and sustainable businesses

Collins Bonsi
Manager
Leading day-to-day operations and keeping every client project on track

Derrick Mwesigwa
Tender Writing Specialist
Writing evidence-led bids that win care contracts across the UK

Kholwani Dube
Project Manager
Steering every project from kickoff to delivery, on time and on scope

Tessy Bhala
Administrative Coordinator
Keeping schedules, documents and client communication running smoothly
Questions about CQC registration
Straight answers to what new care providers ask us most. For anything else, call us on 0333 577 0877.
A CQC registration consultant prepares and checks everything the Care Quality Commission asks for, so your application is complete when it arrives.
That covers the provider and registered manager applications, your statement of purpose, policies and procedures, business plan and supporting documents. We also prepare your registered manager and nominated individual for their fit person interviews, and support you with compliance once you are registered.
94% of the providers we support are registered first time. If you are looking for CQC registration help, choose CQC consultants who specialise in your service type, write policies for your service rather than selling templates, and can show providers they have registered.
CQC charges no application fee. Once registered, a domiciliary care agency pays CQC an annual fee of £239 per location plus £54.305 for each person it supports, under CQC's fee scheme for community social care.
Including insurance, DBS checks, policies, recruitment and marketing, most providers budget between £5,000 and £15,000 or more to launch, depending on scale.
Most CQC consultants charge a fixed fee for registration support or a monthly retainer for ongoing compliance. Our packages range from £500 for targeted help with one part of your application to £8,500 + VAT for a full end to end package.
When you compare prices, check what is included: the application itself, a statement of purpose, policies written for your service, a business plan, fit person interview coaching and support after registration.
It is demanding rather than hard. CQC needs to be confident your service will be safe, effective, caring, responsive and well-led from the first day, and every document has to tell the same story.
Most delays come from incomplete applications, a statement of purpose that does not match the policies, generic template policies and a registered manager who is not ready for the fit person interview. Preparing those properly is what our consultants do.
CQC says it aims to send its decision ten weeks after it validates your application. In practice, how long registration takes depends mostly on how complete and consistent your application is when it goes in.
Since 9 February 2026, CQC checks supporting documents on arrival and returns incomplete applications, so the applicant loses their place in the queue. Checking every document before you submit is the surest way to avoid delay.
Yes. We review the reasons CQC gave, correct the documents and prepare a stronger application.
If you have received a notice of proposal to refuse registration, you have 28 days to send written representations to CQC, so contact us as soon as it arrives.
CQC sets no qualification for the provider, but the people running the service must be fit and proper, with enhanced DBS checks. Registered managers need the right skills and experience, and most in adult social care hold or are working towards the Level 5 Diploma in Leadership and Management for Adult Care.
A domiciliary care or supported living service needs a registered manager in most cases, who applies to CQC alongside the provider, and the two applications must match. The main exception is an individual provider who will manage the service personally. We help you check which applies to you.
Yes. A domiciliary care agency can be run from a home office, because the care is delivered in clients' own homes rather than at your premises.
You still need to register with CQC, give a suitable registered office address and store records securely in line with UK GDPR. Check your mortgage or tenancy terms, business insurance and any local planning rules before you start.
Yes. Alongside CQC registration in England, we support CIW registration for domiciliary support services in Wales and RQIA registration for domiciliary care agencies in Northern Ireland.
CQC assesses every service against five key questions: is it safe, effective, caring, responsive and well-led?
Your application, policies and interview answers need to show how your service will meet each one from the first day of care.
Our full packages include 12 months of support after registration: compliance questions, policy updates, help winning your first clients and preparation for your first CQC assessment.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.

















