Where they started
Good care, and a brand that had not kept up
Highlands Care Ltd has been a company since 2006 and has been registered with CQC since January 2021, providing personal care in people's own homes and in supported living from Orpington, in the London Borough of Bromley. The care was established. The brand was not.
Their old logo, a pair of cupped hands below hand-lettered hills, had served them for years. They asked us to modernise it without losing the name families already knew, so the business looked as dependable as the care it gives.
The brand
Two people, one heart, and the hills in the name
The new mark shows two people whose arms rise like the hills in the Highlands name, held inside an open heart. We kept the line families already knew, We Care, and set the name in strong, classic capitals in deep navy, with sky blue for warmth. A refresh like this is a big part of our branding work for care providers.
- Highland navy#090D75 · The name and the two figures
- Sky blue#019CFF · The heart and We Care
- Royal blue#1E3A99 · Print backgrounds
- Mist#E6E7F1 · Letterhead and page tints
The brand at work
Seven pieces carrying the new look
The brochure, flyers, letterheads, banner and social media all now look like one company, and the new website design follows the same rules. Select any piece to see it full size.
Where they are now
Rated Good by CQC in all five areas
CQC's first assessment of Highlands Care Ltd under its current registration was published on 30 April 2026. It rated the service Good overall and Good for safe, effective, caring, responsive and well-led. At the assessment, nine people were receiving personal care, and one relative described the service as "second to none".
Source: CQC, assessment published 30 April 2026 (location 1-10153383469). Services: homecare agency and supported living. Who they support: older and younger adults, people living with dementia, learning disabilities, mental health conditions, physical disabilities, sensory impairment or substance misuse problems.
Working with Care Sync Experts was a transformative experience for Highlands Care Ltd. Their attention to detail in developing our brand and website made all the difference in how we present ourselves to the world. We couldn't be more satisfied.
Nqobizitha MoyoDirector, Highlands Care LtdGuides for growing providers
Questions people ask about Highlands Care Ltd
Is Highlands Care Ltd registered with CQC?
Yes. Highlands Care Ltd has been registered with CQC since 7 January 2021 to provide personal care, as a homecare agency and in supported living. CQC's assessment published on 30 April 2026 rated it Good overall and Good for safe, effective, caring, responsive and well-led.
Where does Highlands Care Ltd provide care?
The office is in Orpington, in the London Borough of Bromley. You can find out more on their website, highlandscare.co.uk.
Is Highlands Care Ltd the same as Highlands Care Solutions?
No. Highlands Care Ltd is based in Orpington. Highlands Care Solutions is a different provider in Southampton.
What did Care Sync Experts do for Highlands Care Ltd?
We refreshed the brand: a new logo, colour palette and typography, then a tri-fold brochure, services and recruitment flyers, letterheads, a roll-up banner, Facebook graphics and a website design.
Can Care Sync Experts rebrand an established care provider?
Yes. Our branding service works for new and established providers, and we keep what families already recognise, such as a name or a line like We Care. Book a consultation to talk it through.
