Where Care Excellence Meets Business Success. Transform your operations today - 0333 577 0877
We are here to help 24/7.

Care Sync Experts provides a complete set of CQC compliant supported living policies and procedures, written specifically for this service type. These are not adapted domiciliary care policies with a few extra sections. They are built from the ground up to reflect how supported living operates, what inspectors expect to see, and what your staff need to deliver person-centred support.
Supported living services registered for personal care with the CQC face a different set of regulatory expectations compared to standard domiciliary care. Your policies must reflect the principles of choice, independence and community inclusion that define supported living, and they must align with the CQC's Right Support, Right Care, Right Culture framework for services supporting people with learning disabilities and autistic people.
Using the same policies for domiciliary care and supported living is one of the most common compliance mistakes we see. The CQC assesses supported living services against specific expectations that do not apply to standard home care.
The CQC's Right Support, Right Care, Right Culture framework is not a suggestion. It is the assessment standard for supported living services, and your policies must demonstrate alignment with all three pillars.
Care Sync Experts provides supported living policies covering every area the CQC assesses.
These include person-centred care planning and review, positive behaviour support, including functional assessment and proactive strategies, restrictive practice reduction, reporting and governance, Mental Capacity Act compliance including capacity assessments, best interests meetings and documentation, Deprivation of Liberty Safeguards and preparation for Liberty Protection Safeguards.
Accessible information and communication support, community participation and social inclusion, tenancy support and housing-related guidance, safeguarding adults at risk, medication management including covert administration protocols, staff recruitment and training specific to supported living, health action planning and annual health checks, transition planning for young people moving into adult services, emergency planning and business continuity, and complaints, compliments and feedback.

These three policies cover some of the most scrutinised areas in supported living inspections. Reviewing them will show you the regulatory depth, practical guidance and person-centred language that runs through our entire policy set.
Download your three free supported living sample policies now. You will receive the Person-Centred Care Planning Policy, Positive Behaviour Support Policy and Mental Capacity and Best Interests Policy.
All policies are delivered through Care Sync Pro, our policy management platform.
For supported living services, Care Sync Pro is particularly valuable because it allows you to track staff acknowledgement of key policies like restrictive practice and safeguarding, maintain a clear audit trail of policy reviews and updates for inspection, provide mobile access so support workers can reference policies on shift in the community, and generate compliance reports showing which policy areas have been reviewed and by whom. Care Sync Pro is included at no additional cost with every supported living policy package.

Call us on 0333 577 0877 or email hello@caresyncexperts.co.uk to discuss your supported living policy requirements.
hello@caresyncexperts.co.ukCan’t find the answer you’re looking for? Please chat to our friendly team.

Would you like to receive update from CareSync Experts?