2425-0002 Special Educational Needs and / or Disabilities, Information, Advice & Support Service (SENDIASS)

Islington Council has initiated a tender process for the provision of a Special Educational Needs and/or Disabilities Information, Advice & Support Service (SENDIASS). This service will provide free, impartial, confidential, and accessible support concerning education, health, and social care matters related to Special Educational Needs (SEN) and disabilities (SEND). The contract, valued at £870,000 over 60 months, is set to begin on 1 April 2025, with key deadlines for expressions of interest and tender submissions set for 18 October 2024.

This open procedure is governed by the Public Contracts Regulations 2015 under the light touch regime, ensuring transparent and equal treatment of all economic operators. The entire procurement process prioritises quality and social value with the final award based on the Most Economically Advantageous Tender (MEAT) criteria (65% quality, 35% price). This tender represents a significant growth opportunity for businesses specialising in welfare services for children, young people, and those offering guidance services, particularly those aligned with educational, health, and social care sectors.

The contract is well-suited for organisations that can deliver high-quality, socially valuable services, particularly those that can provide responsive, multi-channel support, including over the phone, online, and face-to-face. Small to medium enterprises (SMEs), Social Enterprises, the Voluntary and Community Sector (VCS), and not-for-profit organisations are encouraged to participate. Successful bidders will contribute to creating a 'Fairer Islington,' ensuring that children, young people, and their families receive the necessary support to participate fully in decision-making processes related to SEN and disabilities.