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Awarded· 30 Mar 2025

Ad Hoc Care Technology

Isle of Wight Council · Isle of Wight, South East

Isle of Wight Council has awarded Ad Hoc Care Technology. It is a contract for other health and social care in Isle of Wight.

Source: Find a Tender, published 15 Apr 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

  2. 2025

    Award notice published

    Award Notice · 16:05

    View notice
01

About this tender

In brief

Isle of Wight Council has awarded Ad Hoc Care Technology. It is a contract for other health and social care in Isle of Wight. It was awarded on 30 March 2025. The contract value is £557,000.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 15 April 2025. The notice number is 015372-2025. The OCDS ID is ocds-h6vhtk-05038b.

Summary of the contracting process

The Isle of Wight Council has completed the procurement process for the supply of Ad Hoc Care Technology under the industry category of medical equipment, pharmaceuticals, and personal care products. The procurement process, which used a limited methodology due to urgent equipment requirements, included the signing of contracts worth £557,000 each with three different suppliers: TeleAlarm, Anywhere Care, and Tunstall Healthcare.

The procurement concluded on March 31, 2025, and focused on delivering necessary care technology equipment to replace obsolete analogue units. This initiative falls under the region designated as UKJ34. The procurement process was justified by technical reasons and was carried out under the provisions of the European Directive 2014/24/EU.

The procurement aligns with the strategic goal of the Isle of Wight Council to modernise their care technology services and streamline contract management.

The notice in full

The supply of Ad Hoc Care Technology

Lots (1)

  1. 01

    Lot 1Cancelled

    Some of our clients have already had their telephone lines switched from analogue to digital which renders any analogue units unusable in their properties. This is also the same for new clients. We have very few lifelines left in stock and the ones we do have are analogue only.

    This mean we are unable to provide back-up lifelines to our existing customers if their current one has a fault leaving them without the service they are paying for. We are also unable to grow the service if we do not have lifelines to issue to new clients.

    Due to the urgency and need for the equipment this is the quickest way to ensure we are not left with no lifelines to provide for our service. We have used these suppliers for some time as they are compatible with our platform in which we have a contract with.

    We started to complete a PIF and find frameworks in which are providers use but were unable to find one in which all 3 providers were on. The intention is to tender for this provision at the same time as we tender for the platform provision that is currently provided by Tunstall until November 2025.

    This waiver allows us to continue purchasing whilst we go through the tendering exercise for both equipment and platform and bring all Wightcare contracts into one place with one timescale to work to - currently there is no systematic approach to contracts in the service which is inefficient.

    This need to go out to tender is imperative as, when looking at financial information for the waiver most recently, the spend for ad-hoc equipment exceeded the required PS124k over 4 years. This is because of having no formal contract and the changes in management of the service where an audit trail of compliance has not been maintained.

    The main reason for selecting these suppliers is down to compatibility and outstanding renewals. If we were to go to a different provider that may be compatible with our system, we will need to change out over 1700 lifelines which will come a significant cost and will be very time consuming to our service. A VEAT was issued and a standstill period applied.

    Additional information: Please note the total spend is PS557,000 rather than this amount per supplier.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Goods
Contract period
Not specified - Not specified
Lots
1
Number of suppliers
3

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£557,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
015372-2025
Open Contracting ID
ocds-h6vhtk-05038b
CPV code
33000000 - Medical equipments, pharmaceuticals and personal care products; 85000000 - Health and social work services; 98000000 - Other community, social and personal services
CPV division
33 - Medical equipments, pharmaceuticals and personal care products; 85 - Health and social work services; 98 - Other community, social and personal services
03

Location

Isle of Wight Council is based in Isle of Wight. The area the service covers can be wider, so check the notice and the lots.
Local authority
Isle of Wight
Town
Portsmouth
Postcode
PO30 1UD
Electoral ward
Newport Central
Constituency
Isle of Wight West
Delivery area
Isle of Wight
Region
South East
Sub-region
Isle of Wight
Area
Hampshire and Isle of Wight
Country
England
04

Buyer

Contracting authority

Organisation
Isle of Wight Council
Category
Goods
Contact
Mrs Lucy Chandler
Phone
+44 1983821000
Address
Newport, PO30 1UD · South East · England
Call +44 1983821000
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Ad Hoc Care Technology

Who won the Ad Hoc Care Technology contract?

The award notice does not name the supplier. The full record is in the official notice linked on this page.

How much is the Ad Hoc Care Technology contract worth?

The contract value is £557,000.

Who is the buyer for Ad Hoc Care Technology?

Isle of Wight Council, based in Isle of Wight, South East. The named contact is Mrs Lucy Chandler, on +44 1983821000.

Get ready for the next round

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