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Awarded· 10 Sept 2025

Adult Community Services - Surrey Downs

NHS Surrey Heartlands Integrated Care Board · Woking, South East

NHS Surrey Heartlands Integrated Care Board has awarded Adult Community Services - Surrey Downs. It is a contract for other health and social care in Woking.

Source: Find a Tender, published 11 Sep 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Surrey Downs Health & Care

  2. 2025

    Award notice published

    Award Notice · 14:46

    View notice
01

About this tender

In brief

NHS Surrey Heartlands Integrated Care Board has awarded Adult Community Services - Surrey Downs. It is a contract for other health and social care in Woking. The contract went to Surrey Downs Health & Care. It was awarded on 10 September 2025. The contract value is £45,361,760.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 11 September 2025. The notice number is 055903-2025. The OCDS ID is ocds-h6vhtk-0598cc.

Summary of the contracting process

This procurement process involves NHS Surrey Heartlands Integrated Care Board as the buying organisation, intending to award a contract for Adult Community Services within Surrey Downs. Classified under community health services, this contract spans from 1st October 2025 to 31st March 2027 and is valued at £45,361,760. It is set in Woking, within the region UKJ25, focusing on providing integrated health and care services.

The procurement stage is currently at the award phase, with the notice serving as an intention to award under the Provider Selection Regime (PSR) 2023. Representations by providers must be made by 24th September 2025 during the standstill period. It is ideal for providers capable of managing integrated, multidisciplinary care models that address and reduce health inequalities.

The notice in full

NHS Adult Community Services are healthcare and support services provided in local communities to adults (typically aged 18 and over), aiming to help them manage long-term conditions, recover from illness or injury, avoid unnecessary hospital admissions, and maintain independence in their own homes or community settings. Community services are a vital part of the health and care system, providing accessible, person-centred support to help individuals stay well and self-sufficient.

The Surrey Downs Health & Care Adult Community Services contract bridges primary, secondary, and social care, offering preventative, rehabilitative, and long-term support to patients. The service delivers a coordinated, multidisciplinary model via an integrated neighbourhood team, place based and specialist services model across 22 different service offerings.

Lots (1)

  1. 01

    Lot 1Cancelled

    This notice details the intention to award a contract under the Provider Selection Regime (PSR) 2023 - Direct Award Process C. The Surrey Downs Health & Care Service contract plays a vital role within the Surrey Heartlands Health and Care system, providing accessible, person-centred support that helps individuals stay well and independent in their own homes and communities.

    The contract provides for a neighbourhood teams' approach to service delivery reflecting Surrey Heartlands ICB's commitment to providing services in convenient personalised settings, wherever possible away from an Acute Hospital environment. The service bridges primary, secondary, and social care, offering preventative, rehabilitative, and long-term support to patients. The service delivers a coordinated, multidisciplinary approach to care via a tiered delivery model providing the 22 services.

    The Awarding Authority intends to award a contract to an existing provider following direct award process C for an 18 month term from 1st October 2025 - 31st March 2027. The value of the contract is PS45,361,760, over the term inclusive of potential extension options. This contract is being awarded under Direct Award Process C of the Provider Selection Regime (PSR) 2023 for the following reasons:

    • the relevant authority is not required to follow direct award processes A or B
    • the term of the existing contract is due to expire, and the relevant authority is proposing a new contract to replace that existing contract at the end of its term
    • the proposed contracting arrangements are not changing considerably from the existing contract
    • the relevant authority is of the view that the existing provider is satisfying the existing contract to a sufficient standard, according to the detail outlined in the contract, and also taking into account the key criteria and applying the basic selection criteria
    • the relevant authority is of the view that the existing provider will satisfy the proposed contract to a sufficient standard taking into account the key criteria and applying the basic selection criteria
    • the procurement is not to conclude a framework agreement or to award a contract based on a framework agreement.

    The service evaluation was reviewed against the 5 key criteria and weighted accordingly: Quality and Innovation 25% Improving access, reducing health inequalities, and facilitating choice 25% Integration, Collaboration & Service Sustainability 25% Value 15% Social Value 10%

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Surrey Downs Health & Care
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£45,361,760

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
055903-2025
Open Contracting ID
ocds-h6vhtk-0598cc
CPV code
85323000 - Community health services
CPV division
85 - Health and social work services
03

Location

NHS Surrey Heartlands Integrated Care Board is based in Woking. The area the service covers can be wider, so check the notice and the lots.
Local authority
Woking
Town
Guildford
Postcode
GU21 5BH
Electoral ward
Canalside
Constituency
Woking
Delivery area
West Surrey
Region
South East
Sub-region
West Surrey
Area
Surrey, East and West Sussex
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Surrey Heartlands Integrated Care Board
Category
Services
Contact
Maggie Czapiewska
Address
Woking, GU21 5BH · South East · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Surrey Downs Health & Care
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Adult Community Services - Surrey Downs

Who won the Adult Community Services - Surrey Downs contract?

NHS Surrey Heartlands Integrated Care Board awarded the contract to Surrey Downs Health & Care on 10 September 2025.

How much is the Adult Community Services - Surrey Downs contract worth?

The contract value is £45,361,760.

Who is the buyer for Adult Community Services - Surrey Downs?

NHS Surrey Heartlands Integrated Care Board, based in Woking, South East. The named contact is Maggie Czapiewska.

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