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Summary, notice description and lot information
Worcestershire County Council is inviting tenders for the contract titled "ASC25078 Direct Payment Support" to provide Direct Payment Support across Worcestershire. This procurement is currently at the tender stage, with a submission deadline of 12 January 2026. The project is divided into two lots: Lot 1 for a Strategic Support Partner and Lot 2 for a Finance Partner, both falling under the Health and Social Work Services category.
The total contract value is estimated at £2,463,904 GBP. Key dates include the enquiry period ending on 15 December 2025 and the contract award expected by 26 March 2026. The procurement method is an open competitive flexible procedure, ensuring electronic submission in English is allowed via the In-Tend platform.
This tender presents significant opportunities for growth, particularly for SMEs and VCSEs, given the suitability of both lots for these business types. Lot 1 aims to promote strategic support that involves advising Direct Payment recipients and partnering with various community sectors, offering a remarkable opportunity for organisations with expertise in micro-brokerage and community service integration. Meanwhile, Lot 2 focuses on providing comprehensive financial management services, suitable for businesses with strengths in financial services and payroll management.
Engaging in such projects could boost a company’s portfolio by positioning it as a key partner in the provision of essential community support services in the public sector.
The Direct Payments Strategic Support Partner would be required to deliver strategic support to promote the growth of direct payments across Worcestershire and find suitable services to meet the needs of direct payment recipients. As part of Lot 1 the Strategic Support Partner would act as a micro brokerage service for Direct Payment recipients, advising what may be available to them in their area, both paid for and free services that might be available in the Voluntary Community Sector (VCS). The Supplier would also be required to advise social work staff where required. This wider remit could lead to closer working with the Communities Directorate, social prescribers and public health initiatives, supporting the Council to deliver the right service at the right time and the right price. There is evidence that this has worked well in other local authorities, especially with voluntary or service-user-led organisations. It is likely that the VCS will benefit from this approach as they have all the skills available to support people to maximise the potential of direct payments.
Lot 2, the Direct Payment Finance Partner would deliver a financial management service with elements within the contract covering support for the payments, including managed accounts and payroll for Personal Assistants (PAs). The Finance Partner would also be operating managed accounts on WCC's behalf in line with new approval process and are required to employ PA's to deliver cost-effective services.
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is five years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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