Community Chronic Pain Assessment and Treatment Service to NHS Frimley Integrated Care Board
Overview
Summary, notice description and lot information
The NHS Frimley Integrated Care Board has awarded a contract to Dr K Lothe and Partners LLP (trading as Camberley Physiotherapy and Sports Injury Clinic) to provide a Community Chronic Pain Assessment and Treatment Service. This service, under the health services category, will be primarily located in Frimley, UKJ region, with an initial contract term starting on 1st April 2025 and lasting for six months, with optional extensions for an additional three months each. The procurement follows the Provider Selection Regime (PSR) Direct Award Process C under the Health Care Services Regulations 2023.
The lifetime expected value of the contract, including all optional extensions, is £953,308. This award is part of a tender update process, focusing on services aimed at improving the quality of life for patients with chronic pain through comprehensive multidisciplinary interventions. This tender presents significant growth opportunities for businesses specialising in health services, particularly those experienced in physiotherapy, pain management, and rehabilitation.
The contract involves collaboration with various primary care providers and specialists aimed at delivering high-quality, patient-centred care. Businesses with capabilities in providing timely medical and non-medical interventions, psychological and behavioural support, and structured self-management programmes would be well-suited to compete for similar future contracts. Additionally, companies offering innovative and value-driven health solutions will find this tender landscape beneficial, allowing them to establish robust partnerships and improve access to care, reducing health inequalities within the region.
NHS Frimley ICB ("the Commissioner") sought to commission Dr K Lothe and Partners LLP (trading as Camberley Physiotherapy and Sports Injury Clinic) to provide a Community based chronic pain assessment and treatment service. The normal route of referral into this Service is by a patient's registered GP Practice. Internal referrals may also be received from the Diagnostic Uncertainty service.
Frimley Park Hospital Consultants may also directly refer as an alternative to a secondary care pathway for pain management for new referrals. The Community Pain pathway is aimed at patients with persistent disabling pain of more than 3 months or where the referring clinician agrees and accepts that the pain has become chronic. The Community Pain pathway delivers timely skilled interventions to reduce the cause of pain and/or to enable patients to manage their pain with psychological and behavioural support.
This is achieved by using an experienced multidisciplinary (MDT) model which has access to a range of medical and non-medical interventions for people living with chronic pain. The MDT assessment, diagnosis and treatment process offers: Comprehensive assessment of physical functioning and to establish cause for pain; Minor direct interventions such as joint injections to peripheral joints, targeted interventions and acupuncture in line with NICE guidance; Intensive physiotherapy where indicated. Patients requiring a longer course of physiotherapy should be referred back to the patient's GP, with advice to consider onward referral to Community Physiotherapy; Behavioural and cognitive intervention to manage pain; Rehabilitation Therapy; Review of drug regime and discussion with patient on use; Agreed individually designed exercise plan and recognition of the benefits of self-management; Postural analysis and core stability; Patient education to help understand pain and pain pathways; Support and educate GPs to safely optimise analgesia and other pharmacological interventions and promote self-management (booklets, leaflets and other self-help techniques); Support and educate GPs to manage pain flare ups e.g. telephone advice.
The objective of the Service is to: Promote the highest possible quality of life for pain patients; Provide accurate diagnosis, even if this is 'medically unexplained pain'; Advise and support primary care clinicians in managing the pain elements of their patients care; Provide psychological and behavioural interventions that support patients and their carers in managing their pain, enabling them to lead more normal lives with reduced disability; Provide specialist physiotherapist assessment with rehabilitation planning and review including promotion of group programmes; Help reduce recurrent inappropriate admissions and other healthcare services by promoting self-management; Increase social and physical functioning; Promote independence and wellbeing for patients through the provision of structured self-management support thus reducing the need for other medical appointments and admissions; Where appropriate provide direct interventions to reduce and manage pain. Frimley ICB has followed PSR Direct Award Process C for the contract to which this notice relates
The objective of the Service is to: Promote the highest possible quality of life for pain patients; Provide accurate diagnosis, even if this is 'medically unexplained pain'; Advice and support primary care clinicians in managing the pain elements of their patients care; Provide psychological and behavioural interventions that support patients and their carers in managing their pain, enabling them to lead more normal lives with reduced disability; Provide specialist physiotherapist assessment with rehabilitation planning and review including promotion of group programmes; Help reduce recurrent inappropriate admissions and other healthcare services by promoting self-management; Increase social and physical functioning; Promote independence and wellbeing for patients through the provision of structured self-management support thus reducing the need for other medical appointments and admissions; Where appropriate provide direct interventions to reduce and manage pain. The Commissioner is directly awarding a contract to the existing provider Dr K Lothe and Partners LLP in accordance with the criteria outlined in Regulation (9) of the Health Care Services (Provider Selection Regime) Regulations 2023. The expected value of the contract for the initial 6-month term is PS476,654. The total lifetime expected value of the contract (6-month initial term + 3-month optional extension + 3-month optional extension) is PS953,308. For the avoidance of doubt, this contract is paid on a cost-per-case basis and therefore the expected contract values are indicative only. The contract period will commence on the 1st April 2025. Frimley ICB has followed PSR Direct Award Process C for the contract to which this notice relates This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners Additional information: Evidence that Dr K Lothe and Partners LLP have satisfied the existing 24/25 contract to a sufficient standard according to the detail outlined in the 24/25 contract: they provided all of the required documentation, information and policies for the existing contract. They have: followed the contractual service specification, not deviated from Frimley ICB Safeguarding requirements, charged the correct local prices as per the contract, issued invoices correctly in accordance with the Frimley ICB process, complied with Quality reporting requirements, and followed Schedule 6A reporting requirements. Dr K Lothe and Partners LLP have complied with/not fallen foul of the 24/25 NHS Standard Contract (Shorter Form) Service Conditions, including Service Conditions in relation to the following: service standards, co-operation, information requirements, safeguarding, payment terms and quality requirements. They have also complied with/not fallen foul of the 24/25 Shorter Form General Conditions, including those relating to: liability & indemnity, assignment & sub-contracting, and Information Governance. The new contracting arrangements are based on a rollover of the previous contracting arrangements/schedules which the provider has already satisfied/complied with to a high standard, and so the provider will highly likely to be able to satisfy the new contract to a sufficient standard.
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