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Awarded· 31 Mar 2025

Depression and Wellbeing Calls (Contract Award)

NHS Mid and South Essex Integrated Care Board · Basildon, East

NHS Mid and South Essex Integrated Care Board has awarded Depression and Wellbeing Calls (Contract Award). It is a contract for other health and social care in Basildon.

View the official noticeOCDS data

Source: Find a Tender, published 4 Jun 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Trust Links

  2. 2025

    Award notice published

    Award Notice · 19:45

    View notice

  3. 2025

    Tender notice updated

    Tender Notice · 07:52

    View notice
01

About this tender

In brief

NHS Mid and South Essex Integrated Care Board has awarded Depression and Wellbeing Calls (Contract Award). It is a contract for other health and social care in Basildon. The contract went to Trust Links. It was awarded on 31 March 2025. The contract value is £31,163.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 4 June 2025. The notice number is 029692-2025. The OCDS ID is ocds-h6vhtk-051c5e.

Summary of the contracting process

NHS Mid and South Essex Integrated Care Board has concluded the procurement process under the Provider Selection Regime DAP C for Community Health Services. The contract titled "Depression and Wellbeing Calls," valued at £131,163, was awarded to Trust Links Limited after observing the standstill period from 22nd May 2025 to 3rd June 2025.

This procurement falls under the services category and involves direct award process C to ensure continuity of care for the vulnerable patient population in the Mid and South Essex region. The contract term spans from 1st April 2025 to 30th September 2025. It exemplifies a procurement method that supports the seamless transition of service provision, ensuring quality and efficiency.

The process highlights the importance of maintaining performance standards and meeting service specifications, a valuable insight for SMEs looking to enter or expand in this industry.

The notice in full

This notice is intended to communicate that NHS Mid and South Essex ICB (herein referred to as the 'Authority') has awarded a contract to an existing provider, under the Provider Selection Regime DAP C process, following the publication of the 'Intention to Award Notice' (Notice Number: 2025/S 000-024400 | Notice Reference: 2025-043357) on the 21st May 2025.

The Authority has observed the standstill period from the 22nd May 2025 until the 03rd June 2025 and did not receive representation from the market. The Authority is publishing this Corrigendum notice to conclude this process and formally award for the provision of Depression & Wellbeing Calls to the provider Trust Links. The duration is for a 6 month term from 1st April 2025 to 30th September 2025.

The total aggregate value of the contract value over the term is PS131,163.00.

Lots (1)

  1. 01

    Lot 1Cancelled

    This notice is intended to communicate that NHS Mid and South Essex ICB (herein referred to as the 'Authority') intends to award a contract to an existing provider, under the Provider Selection Regime DAP C process, to provide for continuity of service and safety of service users.

    The Depression & Wellbeing Calls support services users in Mid and South Essex as part of the mental health intervention services to ensure the continued, effective and safe service provision for vulnerable patient population. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.

    The proposed contracting arrangements are not changing considerably and this short term contract is proposed to ensure continued and safe service provision whilst the Authority undertakes a competitive procurement approach for a new service, that will supersede the existing contract arrangements. The short term contract is for a 6 month term from 1st April 2025 to 30th September 2025.

    The total contract value over the term is PS131,163.00 The Contracting Authority is intending to award the contract to an existing provider following a direct award process C. The existing provider is satisfying the requirements of the original contract.

    The provider has been assessed against the criteria specified for this DAP C process, and the supplier meets the requirements specified, and it is expected that they will satisfy the requirements of the new contract. The incumbent provider is currently meeting contractual requirements in line with the service specification. The 5 criteria were weighted equally at 20%, as all were deemed to be equally important for this service.

    Key criteria was specified and assessed against each criteria based on current service delivery model and performance.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Trust Links
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£31,163

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
029692-2025
Open Contracting ID
ocds-h6vhtk-051c5e
CPV code
85323000 - Community health services
CPV division
85 - Health and social work services
03

Location

NHS Mid and South Essex Integrated Care Board is based in Basildon. The area the service covers can be wider, so check the notice and the lots.
Local authority
Basildon
Town
Southend-on-Sea
Postcode
SS14 3HG
Electoral ward
Fryerns
Constituency
Basildon and Billericay
Delivery area
Essex
Region
East
Sub-region
Essex Thames Gateway
Area
Essex
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Mid and South Essex Integrated Care Board
Category
Services
Contact
NHS Mid and South Essex Integrated Care Board
Phone
+44 2034356590
Address
Basildon, SS14 3HG · East · England
Call +44 2034356590

Awarded supplier

Supplier
Trust Links
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Depression and Wellbeing Calls (Contract Award)

Who won the Depression and Wellbeing Calls (Contract Award) contract?

NHS Mid and South Essex Integrated Care Board awarded the contract to Trust Links on 31 March 2025.

How much is the Depression and Wellbeing Calls (Contract Award) contract worth?

The contract value is £31,163.

Who is the buyer for Depression and Wellbeing Calls (Contract Award)?

NHS Mid and South Essex Integrated Care Board, based in Basildon, East. The named contact is NHS Mid and South Essex Integrated Care Board, on +44 2034356590.

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