Direct Payment Support Service

Peterborough City Council is currently in the planning stage of a procurement process for their Direct Payment Support Service, with a focus on social work and related services. This initiative is part of the preliminary market engagement and does not constitute a formal call to competition. The service is designed to provide essential information and advice to individuals receiving direct payments for care, allowing them greater control over their support arrangements.

Interested parties can participate in a market engagement event until 19th December 2025. The proposed contract is scheduled to begin on 1st October 2026, with a potential end date of 30th September 2029, and may extend until 30th September 2032. This tender offers significant business growth opportunities for organisations specialising in social services, particularly those experienced in managing care-related financial transactions and support services.

SMEs and VCSEs are encouraged to consider their suitability for this contract, as the Council seeks to collaborate with businesses that can enhance the efficiency and quality of its Direct Payment Support Service. By participating, businesses can contribute to improving care choices for adults, children, and young people in Peterborough, thereby fostering community well-being and expanding their service offerings.