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Summary, notice description and lot information
Durham County Council is actively managing a comprehensive procurement process for Domestic Abuse Refuge and Refuge Based Support Services for Women and Children. This procurement aims to deliver trauma-informed refuge services targeted at women and children affected by domestic abuse across multiple geographic areas within Durham. The process includes distinct stages ranging from market engagement to tender and award phases, with notable milestones and deadlines.
The contracts cover North, South, East, and Central Durham, with unit requirements reflecting local needs—9 units in North and Central Durham, 8 in South Durham, and 6 in East Durham. The tender continues to progress through various stages, with an award notice issued on 17th December 2025, and the contract period set to commence from 1st April 2026, extending to 31st March 2029, with possibilities for extension subject to funding availability. This procurement operation, under the competitive flexible procedure, highlights a focus on survivor-led services and partnership approaches within the health and social work industry categories.
The opportunity presents significant potential for business growth, especially for experienced providers specialising in trauma-informed care and community engagement. The tender is suited for businesses demonstrating adeptness in multi-agency collaboration and commitment to continuous improvement. SMEs and VCSEs (Voluntary, Community and Social Enterprises) have favourable criteria for participation, allowing them to leverage established capabilities to provide refuge services, thereby enhancing their organisational footprint and geographic reach.
The planned services underscore the importance of supporting vulnerable groups while creating avenues for suppliers to secure long-term partnerships with Durham County Council. Suppliers can bid for up to two lots, thus allowing strategic entries into different regional markets, fostering growth through dedicated service delivery and community impact within the designated areas of North, South, East, and Central Durham.
Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in North Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in North Durham is 9.
Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in South Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in South Durham is 8.
Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in East Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in East Durham is 6.
Durham County Council is seeking to commission a comprehensive and trauma-informed domestic abuse refuges and refuge support service in Central Durham that meets the diverse needs of women (and their dependent children if applicable) affected by domestic abuse and who are seeking safe accommodation from high-risk domestic abuse situations. The number of units required in Central Durham is 9.
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is three years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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