Domestic Abuse Services for Victims and Survivors 2026-2033

Summary of the Safe Accommodation Service Model The Safe Accommodation Service will: * Support Hampshire County Council to meet the Part 4 statutory duty, as defined in the Domestic Abuse Act 2021. * Provide inclusive, quality, affordable and appropriate safe accommodation support to all victims of domestic abuse, including their children, irrespective of the needs and backgrounds. * Build on current levels of safe accommodation across refuge and dispersed safe accommodation and provide specialist domestic abuse and other bespoke support that meets statutory guidance and enables victims/survivors to move forward with their recovery. * Provide continuity of the sanctuary scheme to allow victims/survivors to remain safely in their home, through the provision of home security measures and specialist domestic abuse support. * Provide bespoke and trauma-informed support for children and young people in safe accommodation services, to reduce the impact of domestic abuse. * Improve outcomes for victims/survivors, their children and families affected by domestic abuse. * Maintain and develop elements of the Whole Housing Approach - building on current provision of specialist domestic abuse support within district/borough housing teams and Flexible Funding. * Work collaboratively to continuously evolve and improve the offer of safe accommodation across the lifetime of the contract to develop the type and accessibility of support and accommodation options to meet the diverse needs of victims/survivors. * Develop and embed referral pathways to enable victims/survivors to access safe accommodation and advice, guidance and support, with a focus on the needs of Hampshire residents. The Safe Accommodation Service will include: * Refuge Accommodation * Dispersed Safe Accommodation * Sanctuary Scheme * Specialist Domestic Abuse Housing Advocates embedded in local authority housing and homelessness services * Flexible Funding There are staggered start dates for different elements of the Safe Accommodation Service as defined below: * Refuge Accommodation and Sanctuary Scheme will commence on 1st April 2026. * Dispersed Safe Accommodation will commence on 9th October 2026 * The Specialist Domestic Abuse Advocates and Flexible Funding will commence on 1st April 2026, but it must be noted that there is currently bespoke grant funding in place which is staggered differently across the Tier 2 local authorities.

This Lot includes the following three key areas of service delivery: 1) Delivery of a single point of contact to victims/survivor's support services, provision of advice and support (including for professionals, family and friends), triage, and management of referrals. 2) Provision of specialist domestic abuse support in community settings to meet the needs of medium and high-risk victims/survivors including children and young people and those with diverse needs and disadvantages; supportive one-to-one and group work; counselling services for child and adult victims/survivors; a transformation element to develop integrated pathways between mental health services and community domestic abuse services. 3) Increase domestic abuse specialist capacity and capability across Acute Hospital, Acute Mental Health Trusts, Community Mental Health settings, and primary care (GP and Community Pharmacy) through workforce development and direct support of victims/survivors who are patients and who are members of the NHS workforce.

This Lot will focus on workforce development, awareness raising, and digital innovation. Comprehensive domestic abuse training will be delivered to multiagency partners and delivery of age-appropriate face to face domestic abuse education to children and young people. This Lot will also include the delivery of a transformation element to develop 'by and for' specialist services that are led, designed, and delivered by and for the users and communities they aim to serve (for example victims/survivors from ethnic minority backgrounds, deaf and disabled victims/survivors, male victims, and LGBT victims/survivors).