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Summary, notice description and lot information
Wealden District Council has successfully awarded the contract for the "ESPH AB WDC Emergency Lifeline (ESPH655 JB)" procurement process to Careium UK Limited. The procurement falls under the services category, specifically targeting alarm-monitoring services, and is located in the UKJ22 region. This process followed an open procurement method and is presently in the award stage as of 8 September 2025, after the contract was signed on 31 March 2025.
The contract is active with a value of £231,734 and covers various support services for Retirement Living Managers, telecare sensor monitoring, and out-of-hours services. This procurement presents significant opportunities for businesses specialising in alarm-monitoring services, telecare, and emergency support services. Suitable competitors include those with expertise in welfare services for the elderly and telecommunication services, as the project encompasses telephone-answering and operator services.
SMEs may have found challenges competing, as evidenced by the lack of SME bids; however, larger enterprises such as Careium UK Limited have successfully secured the contract. Businesses looking to expand in these areas should consider preparing for similar contracts in the future, leveraging their expertise and capacity to provide comprehensive service solutions.
Full information can be found at http://www.sesharedservices.org.uk/esourcing
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is three years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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