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AwardSocial work and related servicesCPV: 85000000

Flexible Purchasing Framework for Social Care Supports

Glasgow City
Published 15 Dec, 2025
Contract Value
£600,000,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

Glasgow City Council is leading a procurement process for a "Flexible Purchasing Framework for Social Care Supports," seeking to transform the way social care is delivered in Glasgow City. The procurement relates to the services industry, targeting social care and support services in the region of UKM82. This process is currently in the tender stage, with key dates including the submission deadline on 5 August 2025.

The framework is set to commence on 1 February 2026, lasting for four years with potential extensions of up to two additional one-year periods. The procurement follows an open procedure, allowing numerous providers to participate in the multi-supplier, multi-lot framework without any cap on the number of awards. This tender offers significant business growth opportunities for social care service providers, particularly those that can deliver innovative and comprehensive support packages across various care groups such as older people, individuals with disabilities, and mental health needs.

Businesses with strengths in providing care and support services, day opportunities, short breaks, and technology-enabled care are well-positioned to compete, particularly if they can demonstrate alignment with quality and sustainability criteria. The framework encourages collaboration with the community and targets vendors capable of enhancing independence for service users through their services. Successful businesses could significantly widen their service range and client base, fostering stronger community links and contributing to social care innovation.

Notice Description

Glasgow City Health and Social Care Partnership (GCHSCP) has been adapting the way in which individuals access support that meets their needs whilst promoting and maintaining their independence. We recognise that closer engagement with communities, families, carers and individuals we support is required: focussing on the assets and strengths that individuals and their communities already have; to transform the way we all collaborate, maximising the opportunity for individuals to live independent lives and achieve their full potential. Connecting individuals with their communities is a key objective of maximising independence, and access to health and social care support, when needed, can improve health and wellbeing and support individuals to become more resilient.

Self Directed Support (SDS) is a co-production and supportive process involving good conversations with individuals needing support. SDS, alongside other legislation and policies, is intended to respect, protect and fulfil human rights, and aims to ensure that care and support is delivered in a way that supports choice and control over one's own life and which respects individual's right to participate in society. SDS applies across all ages, including unpaid carers and children ensuring: - Disabled people have the same freedom and choices as others. - People get the support they want, where and when they want it. - People can get support at the right time, before a crisis or emergency happens.

Glasgow City Council has a statutory duty to assess care needs and establish eligibility for social care services under the Social Care (Self Directed Support) (Scotland) Act 2013.The Flexible Purchasing Framework for Social Care Supports will be the mechanism through which the Council discharges its duties for SDS Options 2, 3, and aspects of option 4. This is a multi supplier and multi lot unranked Framework and is was no limit to the number of providers that can be awarded to the Framework. The Framework is expected to run for four (4) years, commencing 1st February 2026 and ending on 31st January 2030.

The Council will have the option to extend the Framework for one or two consecutive periods, not exceeding twelve months in each case. The Framework Agreement is based on Care Groups to deliver support to people: -Older People over 65 yrs old and / or under 65 with early onset dementia. -Adults Learning Disability - including people with learning disabilities and autism, people who have learning disabilities with a physical disability, or any combination of these. -Adults Physical Disability - people who have a physical disability without a learning disability. -Adults Mental Health - people with mental health and/or related conditions, including Huntington's and people with neurodiversity who have no learning disability. -Children and Young People with a disability. The Framework Agreement also includes an additional requirement for when the Council determines needs cannot be met under one of the Care Groups above.

Bidders will be invited to submit their pricing schedule for the Categories of Support they are able to offer to help the Council achieve its aims and objectives to help individuals to live as independently as possible and to deliver on its statutory duties. These are: -Care and support services (personal and non-personal care) -Day opportunities/employability supports community based -Day opportunities/employability supports building based -Short Breaks community based -Short Breaks building based (Children and Young People with a Disability only) -Any additional supports offered by Providers including Technology Enabled Care and Support GCHSCP concluded a review of the access to social work services in 2024 to ensure our approach is fair and equitable for those eligible for services. The GCHSCP eligibility criteria will focus on those with substantial and critical need.

Lot Information6 Lots
1Older People
Complete

Care Group Lot 1 is the provision of social care supports for Older People and will be underpinned by the principles of reablement and maximising independence. Providers will deliver support focusing on a strength based approach with the aim to build people's confidence in their ability to help themselves, increase their independence and potentially reduce dependency on long term care and support provision.. Care Group Lot 1 - Older People - people over sixty five (65) years old and / or people under sixty five (65) with early onset dementia.

2Learning Disability
Complete

Care Group Lot 2 is the provision of social care supports for individuals with a learning disability. Providers will deliver support focusing on a strength based approach with the aim to build individual's confidence in their ability to help themselves, increase their independence and potentially reduce dependency on long term care and support provision.. Care Group Lot 2 - Learning Disability - people aged between sixteen (16) and sixty five (65) years old including people with learning disabilities and autism, people who have learning disabilities with a physical disability, or any combination of these.

3Physical Disability
Complete

Care Group Lot 3 is the provision of social care supports for individuals with a Physical Disability. Providers will deliver support focusing on a strength based approach with the aim to build individual's confidence in their ability to help themselves, increase their independence and potentially reduce dependency on long term care and support provision.. Care Group Lot 3 - Physical Disability - people aged between sixteen (16) and sixty five (65) years old who have a physical disability without a learning disability.

4Mental Health
Complete

Care Group Lot 4 is the provision of social care supports for individuals with Mental Health. Support services will have an emphasis on recovery models, promoting independence, empowerment and participation in community life. Key to the delivery of mental health support is a focus on early intervention and prevention to maintain mental health well-being and sustain community living.. Care Group Lot 4 - Mental Health - people between sixteen (16) and sixty five (65) years old with mental health and/or related conditions, including Huntington's and people with neurodiversity who have no learning disability.

5Children and Young People With a Disability
Complete

Care Group Lot 5 is the provision of social care supports for Children and Young People with a Disability. Providers will provide support and assistance to families where a child / children are affected by disability (age range birth up to 19th birthday). Providers will adopt a strength based approach and whilst providing direct care and support will deliver safe care, promote resilience, developmental opportunities, and improve outcomes for individuals / families. Providers will operate a child-centred approach encouraging, promoting, and developing skills and abilities wherever possible. Providers will also engage positively with parents and carers to provide support, develop confidence, promote positive parenting approaches, and where appropriate, adopt a holistic family based approach in supporting the household as a whole. Providers supporting children and young people with a disability must provide services and support that reflect SHANARRI outcome indicators, the principles of The Promise Scotland, and ensure services and support are age appropriate.. Care Group Lot 5 - Children and Young People from birth up to their 19th birthday and only includes children and young people with a disability. Consideration was also given for building based short breaks outwith the Glasgow boundary for children and young people with a disability only .

6Bespoke Requirements
Complete

Lot 6 is for the provision of social care supports for individuals with multiple support needs and who the Council has determined require bespoke support that cannot be met within the Framework Lots 1-5. The decision on whether Lot 6 is to be used is exclusively at the Council's discretion. Some examples of where Lot 6 may be used; Where the individual (adult) also requires accommodation options. Where the individual has experienced multiple breakdowns in their support. It is anticipated that this lot will apply to all or multiple care groups.. Lot 6 could not be bid for as a standalone Lot, Bidders submitting a bid for Lot 6 also had to submit a bid for any of Care Group Lots 1 - 5 in any Category of Support. There were no award questions for Lot 6.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-r6ebe6-0000798131
Publication Source
Public Contracts Scotland
Notice Type
OJEU - F21 - Social And other Specific Services (Public Contracts)
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Awardee Scale
SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£600,000,000
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£600,000,000

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Complete
Awards Status
Not Specified
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

GCC
GLASGOW CITY COUNCIL
Services
Contact Name
Denise Williamson, Jennie McCormack, Jennifer McCormack
GLASGOW
G2 1DU
Scotland
Scotland
TLM3 West Central Scotland

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
SME
View Profile
Number of Suppliers
46
Awards Value
Not specified

Documents & Links

External resources and data downloads

Notice Documents
- Link to recording of event
publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx
- Support Plan Document
publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx
- Support Needs Assessment Document
publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx
- Children and Families Glasgow Assessment and Plan Document
publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx
- Questions and Answers Document
publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx
- Presentation Slides from Provider event on 28th May 2025
publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx
- Provider Event 28 May 2025
publiccontractsscotland.gov.uk/NoticeDownload/DownloadDocument.aspx
Flexible Purchasing Arrangements for Social Care Support - Over recent years, Glasgow City Health and Social Care Partnership (GCHSCP) has been adapting the way in which people access support that meets their needs whilst promoting and maintaining their independence. We recognise that closer engagement with communities, families, carers and the people we support is required: focussing on the assets and strengths that people and their communities already have; to transform the way we all collaborate, maximising the opportunity for people to live independent lives and achieve their full potential. Connecting people with their communities is a key objective of maximising independence, and with access to health and social care support when needed can improve health and wellbeing and support people to become more resilient. Self Directed Support (SDS) is a co-production and supportive process involving good conversations with people needing support. SDS, alongside other legislation and policies, is intended to respect, protect and fulfil human rights, and aims to ensure that care and support is delivered in a way that supports choice and control over one's own life and which respects the person's right to participate in society. SDS applies to supported persons across all ages, including unpaid carers and children ensuring: - Disabled people have the same freedom and choices as others. - People get the support they want, where and when they want it. - People can get support at the right time, before a crisis or emergency happens. Glasgow City Council's (GCC) statutory duty to assess care needs and establish eligibility for social care services, the Social Care (Self Directed Support) (Scotland) Act 2013 placed duties on Local Authorities to provide 4 Options for arranging social care support and making them available to eligible individuals. The Flexible Purchasing Framework for social care supports will be the mechanism through which the Council discharges its duties for SDS Options 2, 3, and aspects of option 4. In all instances Providers will be required to develop and deliver a plan that is within a individual's available budget and that meets the outcomes identified within their individual plan. The Contract will be based on care groups to deliver support to people: - Children and Families - from birth up to their 19th birthday - this only includes children with disabilities - Mental Health - this is inclusive of people under sixty five [65] years old with mental health and/or related conditions including Huntington's and autism. - Physical Disabilities - this is inclusive of people under sixty five [65] years old with a physical disability - Learning Disabilities - this is inclusive of people under sixty five [65] years old with autistic spectrum disorders and/or a learning disability - Older People - this is inclusive of people over sixty five [65] years old and under sixty five [65] with early onset dementia The contract may also include an additional requirement for when the Council determines needs cannot be met under one of Care Groups above. Bidders will be invited to submit their pricing schedule of the services they are able to offer to help the Council achieve its aims and objectives to help people to live as independent life as possible and to deliver on its statutory duties. This could include: 1. Care and Support Services 2. Day Opportunities/Employability Supports 3. Short Breaks including Respite Services 4. Any additional supports offered by Bidders Bidders will also be able to, and are encouraged to, deliver Technology Enabled Care support options. GCHSCP concluded a review of the access to social work services in 2024 to ensure our approach is fair and equitable for those eligible for services. The GCHSCP eligibility criteria will focus on those with substantial and critical need. Further information on access to social care can be found here:https://glasgow.gov.uk/socialcare
publiccontractsscotland.gov.uk/search/show/search_view.aspx
Flexible Purchasing Framework for Social Care Supports - Glasgow City Health and Social Care Partnership (GCHSCP) has been adapting the way in which individuals access support that meets their needs whilst promoting and maintaining their independence. We recognise that closer engagement with communities, families, carers and individuals we support is required: focussing on the assets and strengths that individuals and their communities already have; to transform the way we all collaborate, maximising the opportunity for individuals to live independent lives and achieve their full potential. Connecting individuals with their communities is a key objective of maximising independence, and access to health and social care support, when needed, can improve health and wellbeing and support individuals to become more resilient. Self Directed Support (SDS) is a co-production and supportive process involving good conversations with individuals needing support. SDS, alongside other legislation and policies, is intended to respect, protect and fulfil human rights, and aims to ensure that care and support is delivered in a way that supports choice and control over one's own life and which respects individual's right to participate in society. SDS applies across all ages, including unpaid carers and children ensuring: - Disabled people have the same freedom and choices as others. - People get the support they want, where and when they want it. - People can get support at the right time, before a crisis or emergency happens. Glasgow City Council has a statutory duty to assess care needs and establish eligibility for social care services under the Social Care (Self Directed Support) (Scotland) Act 2013.The Flexible Purchasing Framework for Social Care Supports will be the mechanism through which the Council discharges its duties for SDS Options 2, 3, and aspects of option 4. This is a multi supplier and multi lot unranked Framework and there is no limit to the number of providers that can be awarded to the Framework. The Framework is expected to run for four (4) years, commencing and ending on 31st January 2030. The Council will have the option to extend the Framework for one or two consecutive periods, not exceeding twelve months in each case. The Framework Agreement will be based on Care Groups to deliver support to people: -Older People over 65 yrs old and / or under 65 with early onset dementia. -Adults Learning Disability - including people with learning disabilities and autism, people who have learning disabilities with a physical disability, or any combination of these. -Adults Physical Disability - people who have a physical disability without a learning disability. -Adults Mental Health - people with mental health and/or related conditions, including Huntington's and people with neurodiversity who have no learning disability. -Children and Young People with a disability. The Framework Agreement also includes an additional requirement for when the Council determines needs cannot be met under one of the Care Groups above. Bidders will be invited to submit their pricing schedule for the Categories of Support they are able to offer to help the Council achieve its aims and objectives to help individuals to live as independently as possible and to deliver on its statutory duties. These are: -Care and support services (personal and non-personal care) -Day opportunities/employability supports community based -Day opportunities/employability supports building based -Short Breaks community based -Short Breaks building based (Children and Young People with a Disability only) -Any additional supports offered by Providers including Technology Enabled Care and Support GCHSCP concluded a review of the access to social work services in 2024 to ensure our approach is fair and equitable for those eligible for services. The GCHSCP eligibility criteria will focus on those with substantial and critical need.
publiccontractsscotland.gov.uk/search/show/search_view.aspx
Flexible Purchasing Framework for Social Care Supports - Glasgow City Health and Social Care Partnership (GCHSCP) has been adapting the way in which individuals access support that meets their needs whilst promoting and maintaining their independence. We recognise that closer engagement with communities, families, carers and individuals we support is required: focussing on the assets and strengths that individuals and their communities already have; to transform the way we all collaborate, maximising the opportunity for individuals to live independent lives and achieve their full potential. Connecting individuals with their communities is a key objective of maximising independence, and access to health and social care support, when needed, can improve health and wellbeing and support individuals to become more resilient. Self Directed Support (SDS) is a co-production and supportive process involving good conversations with individuals needing support. SDS, alongside other legislation and policies, is intended to respect, protect and fulfil human rights, and aims to ensure that care and support is delivered in a way that supports choice and control over one's own life and which respects individual's right to participate in society. SDS applies across all ages, including unpaid carers and children ensuring: - Disabled people have the same freedom and choices as others. - People get the support they want, where and when they want it. - People can get support at the right time, before a crisis or emergency happens. Glasgow City Council has a statutory duty to assess care needs and establish eligibility for social care services under the Social Care (Self Directed Support) (Scotland) Act 2013.The Flexible Purchasing Framework for Social Care Supports will be the mechanism through which the Council discharges its duties for SDS Options 2, 3, and aspects of option 4. This is a multi supplier and multi lot unranked Framework and is was no limit to the number of providers that can be awarded to the Framework. The Framework is expected to run for four (4) years, commencing and ending on 31st January 2030. The Council will have the option to extend the Framework for one or two consecutive periods, not exceeding twelve months in each case. The Framework Agreement is based on Care Groups to deliver support to people: -Older People over 65 yrs old and / or under 65 with early onset dementia. -Adults Learning Disability - including people with learning disabilities and autism, people who have learning disabilities with a physical disability, or any combination of these. -Adults Physical Disability - people who have a physical disability without a learning disability. -Adults Mental Health - people with mental health and/or related conditions, including Huntington's and people with neurodiversity who have no learning disability. -Children and Young People with a disability. The Framework Agreement also includes an additional requirement for when the Council determines needs cannot be met under one of the Care Groups above. Bidders will be invited to submit their pricing schedule for the Categories of Support they are able to offer to help the Council achieve its aims and objectives to help individuals to live as independently as possible and to deliver on its statutory duties. These are: -Care and support services (personal and non-personal care) -Day opportunities/employability supports community based -Day opportunities/employability supports building based -Short Breaks community based -Short Breaks building based (Children and Young People with a Disability only) -Any additional supports offered by Providers including Technology Enabled Care and Support GCHSCP concluded a review of the access to social work services in 2024 to ensure our approach is fair and equitable for those eligible for services. The GCHSCP eligibility criteria will focus on those with substantial and critical need.
publiccontractsscotland.gov.uk/search/show/search_view.aspx
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OCDS RecordID: ocds-r6ebe6-0000798131

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