Framework Agreement for the Provision of Counselling Services - Multi Lot

The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, has initiated an open procurement process for a Framework Agreement related to the provision of counselling services across multiple lots within the Aneurin Bevan University Health Board (ABUHB) in Wales. This process falls under the Health Services (Provider Selection Regime) (Wales) Regulations 2025. The tender comprises three lots: face-to-face counselling, virtual/remote counselling, and EMDR & CT-PTSD counselling services.

The procurement is at the award stage with contracts being actively signed on the 5th of January 2026, marking the start of an 8-day standstill period for challenge representations, concluding on the 14th January 2026. The total value of the framework is estimated at £1,000,000, with each lot valued at approximately £333,333. Delivery regions include UKL16 and UKL21, primarily targeting the health sector.

This tender provides a substantial opportunity for businesses specialising in counselling services to enhance their portfolios and engage with a major public health organisation. It is particularly suitable for SMEs, given their successful award in the current process, indicating an openness to smaller enterprises. Suppliers can leverage an open procedure to offer competitive bids that emphasise quality (40%) and price (60%).

With a framework agreement in place, approved suppliers can gain steady work exposure and opportunities for renewal after the contract period, fostering long-term business growth and collaboration with the NHS Wales framework for health services. This opportunity is ideal for experienced providers capable of delivering high-standard counselling services both remotely and in person.