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AwardHealth and social work servicesCPV: 85000000

HAC5943 - Mental Health Supported Living Services

Tower Hamlets
HESTIA HOUSING & SUPPORT
Published 2 May, 2025
Contract Value
£7,561,020
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The procurement process conducted by the Tower Hamlets, titled "HAC5943 - Mental Health Supported Living Services", focused on securing services within the health and social work sector. The primary aim was to provide supported living services for residents with serious mental illnesses in London, specifically in areas like Bethnal Green, Stepney, and Shadwell. This open procurement procedure included three main lots with a total estimated value of £7,561,020, covering services at Huddleston Close, Teresa House, Hamlets Way, Grand Union Place, and Cannon Street Road.

The tender stage was active as of November 2023, and the submission deadline was set for 18th December 2023, with contracts potentially extending up to five years including renewal options. This awarded contract involves the procurement of multiple high support units designed to enable residents to achieve greater independence and reduce hospital admissions. This procurement presents significant opportunities for service providers experienced in mental health support services.

With a focus on engaging with community mental health resources and improving life skills for residents, businesses with expertise in managing complex mental health needs, including substance misuse and challenging behaviours, are well-suited to compete. The awarded contracts, valued at different levels for each lot, offer a chance for growth and strategic partnerships with landlords like Gateway Housing Association and Notting Hill Genesis. Service providers are expected to innovate and efficiently deliver support that encourages the personal development of residents while managing housing arrangements, ensuring successful implementation throughout the contract's lifespan.

Notice Description

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system.

The Local Authority is seeking to procure three supported living contracts; Lot 1 Huddleston Close (11 high support units) Lot 2 Teresa House (16 high support units) Hamlets Way (16 high support units) Grand Union Place (8 step down units) Lot 3 Cannon Street Road (20 high support units) Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

Lot Information3 Lots
1Lot 1 Huddleston Close (11 high support units)
Cancelled

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system. Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

2Lot 2 Teresa House (16 high support units) Hamlets Way (16 high support units) Grand Union Place (8 step down units)
Cancelled

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system. Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

3Lot 3 Cannon Street Road (20 high support units)
Cancelled

The procurement of mental health supported living services located within the borough to provide support to residents unable to live independently as a result of serious mental illness. These settings are intended for service users with mental ill-health who may have had a significant admission to institutional care under The Mental Health Act. The services aim to offer a viable alternative to residential care settings, delivering support relating to tenancy management, activities of daily living, mental health recovery and any wider support needs such as substance misuse or involvement with the criminal justice system. Successful provider/s will be required to deliver support services to service users that will enable service users to develop the life skills required to maintain their independence within the community thus preventing unnecessary use of more institutional forms of care and hospital admissions.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-041adb
Publication Source
Find A Tender Service
Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Large
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£7,561,020
Lots Value
£7,561,020
Awards Value
Not specified
Contracts Value
£8,186,448

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Tender

17 Nov 2023 at 13:54

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

TH
TOWER HAMLETS
Services
Contact Name
Mr Philip Gardener, Mr Simon Waller
LONDON
E1 1BJ
London
England
TLI4 Inner London - East

Awarded Supplier

Supplier who was awarded this contract

HH
HESTIA HOUSING & SUPPORTAwarded
Large
View Profile
Number of Suppliers
1
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-041adb

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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