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Summary, notice description and lot information
NHS Highland invites tenders for the procurement of specialist environmental aids designed to enhance the independence, safety, and wellbeing of individuals with hearing loss in the Highland region. This tender, titled "HH072-25-HB Specialist Environmental Aids for Deaf People," falls under the industry category of goods, specifically hearing aids. The contract is valued at £125,000 and is expected to commence on 1st April 2026, concluding on 31st March 2029, with an optional extension of 12 months.
The procurement process follows an open procedure, with submissions to be made electronically by 9th February 2026. The procurement emphasises community benefits, including targeted recruitment and training initiatives, promoting economic and social wellbeing across the NHS Highland Health Board area. The procurement is tagged as "active" and is currently at the tender stage, with the initial planning stage having been completed in 2025.
This procurement presents a significant opportunity for businesses specialising in medical aids and equipment, particularly those experienced in servicing and maintaining hearing-related devices. Companies able to provide expert training and technical support for staff working with deaf individuals would find this tender especially relevant. The procurement encourages innovative solutions to sustainability challenges, including recycling and disposal of equipment, making it ideal for businesses with a commitment to environmental responsibility.
Additionally, organisations skilled in developing community and social enterprise initiatives will be at an advantage, helping to support NHS Highland's objective of reducing health inequalities and improving community engagement through this contract.
NHS Highland is seeking to engage a suitably qualified organisation to deliver a comprehensive service for the provision of environmental aids and equipment designed to enhance the independence, safety, and overall wellbeing of individuals with hearing loss across the Highland region. The appointed contractor will be responsible for the following key service components: Supply of Aids and Equipment: Provision of specialist environmental aids and equipment to eligible individuals, on a loan basis, as determined by NHS Highland's established risk and eligibility criteria. Maintenance and Repair Services: Facilitation of repairs to issued equipment where feasible, ensuring that returned items are restored to a functional condition suitable for re-issue, thereby supporting the sustainability and efficiency of the service. Recycling and Disposal Compliance: Management of equipment recycling and disposal in accordance with the Waste Electrical and Electronic Equipment (WEEE) regulations, ensuring environmentally responsible practices are upheld. Training and Advisory Support: Delivery of expert guidance and training to deaf support staff, covering the operation, functionality, and appropriateness of the aids and equipment provided, to ensure optimal use and benefit for individuals with hearing loss.
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The contract period is three years.
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