Home Support Principal Provider NN3 and NN4

Norfolk County Council is currently in the 'Tender' stage of a procurement process, seeking a Principal provider for home support services in the North Norfolk areas NN3 and NN4. 64 million and falls under the Health and Social Work Services industry category, specifically designed to address the home support needs within the UKH16 region. The procurement is following an open procedure and is subject to a light touch regime.

Interested parties need to submit their tenders by 12:00 GMT on 14th November 2025, with the enquiry period concluding on 31st October 2025. The awarded contract will run from 1st January 2026 to early 2034/2035, depending on the lot. It's an accelerated process due to state urgency, being managed electronically via the Council's eProcurement system.

This tender offers significant opportunities for businesses seeking to expand their footprint in the public health and social care sector. With the principal provider expected to deliver 70% of services and the remaining 30% managed by framework providers, this procurement is particularly suited to service providers with robust capabilities in delivering home support services. The contract comprises two lots, NN3 and NN4, with a focus on both price and quality where quality holds a higher weight.

Suitability criteria indicate strong opportunities for SMEs and voluntary, community, and social enterprises (VCSE) to participate. Businesses positioned to offer high-quality care services will find this tender an attractive prospect for substantial growth and market penetration in the Norfolk region.