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Awarded· 17 Mar 2025

HomeLink Healthcare NNUH Virtual Ward Service

Norfolk and Norwich University Hospitals NHS Foundation Trust · South Norfolk, East

Norfolk and Norwich University Hospitals NHS Foundation Trust has awarded HomeLink Healthcare NNUH Virtual Ward Service. It is a contract for other health and social care in South Norfolk.

Source: Find a Tender, published 17 Mar 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Award notice published

    Award Notice · 11:29

    View notice
01

About this tender

In brief

Norfolk and Norwich University Hospitals NHS Foundation Trust has awarded HomeLink Healthcare NNUH Virtual Ward Service. It is a contract for other health and social care in South Norfolk. The contract went to Homelink Healthcare. It was awarded on 17 March 2025. The contract value is £790,400.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 17 March 2025. The notice number is 009607-2025. The OCDS ID is ocds-h6vhtk-04edb7.

Summary of the contracting process

Norfolk and Norwich University Hospitals NHS Foundation Trust has initiated an intention to award notice under the Provider Selection Regime for the HomeLink Healthcare NNUH Virtual Ward Service. This contract, aimed at delivering health services directly to patients' homes, falls within the East of England region (UKH15). The procurement process is in the award stage, with the standstill period beginning right after this notice's publication.

The contract is for a period of 12 months, starting from 31 March 2025 to 27 March 2026. This is a services contract valued at £790,400 and managed through a Direct Award Process without prior competition due to the continuation of existing services under regulated conditions. Companies that can offer 24/7 clinical on-call services and strong account management will find this contract particularly suited to their capabilities.

The procurement process favouring existing successful providers also highlights the importance of demonstrating proven service quality and continuity.

The notice in full

NHS sub-contract for the provision of clinical services to Norfolk and Norwich University Hospitals Foundation Trust.

HomeLink Healthcare shall provide clinical care to patients in the NNUH Virtual ward in the place they call home.

The service will be managed from a base within NNUH to allow for close communication with the virtual ward. The visits will be delivered by a multi-disciplinary field team, supported and managed by a HomeLink Clinical Lead based in the East of England and an Associate Clinical Lead based on site at NNUH.

The Service will comprise:

1. Delivery of the pre-agreed number of visits to patients' homes, including nursing and residential homes

2. A 24-hour, 7 day a week, clinical 'on-call' service

3. Clinical oversight

4. Account Management

Interventions delivered include but are not limited to:

* Wound Care including wounds requiring negative pressure pumps

* Stoma Care

* IV Antibiotics

* Assistance with Medication

* Bloods

* Bridging Package of Care

Lots (1)

  1. 01

    Lot 1Cancelled

    This contract is being awarded to an existing provider under the Provider Selection Regime following Direct Award Process C, for a period of 12 months commencing 31/03/2025 until 27/03/2026.

    The service will be managed from a base within NNUH to allow for close communication with the virtual ward. The visits will be delivered by a multi-disciplinary field team, supported and managed by a HomeLink Clinical Lead based in the East of England and an Associate Clinical Lead based on site at NNUH.

    The Service will comprise:

    1. Delivery of the pre-agreed number of visits to patients' homes, including nursing and residential homes

    2. A 24-hour, 7 day a week, clinical 'on-call' service

    3. Clinical oversight

    4. Account Management

    Interventions delivered include but are not limited to:

    * Wound Care including wounds requiring negative pressure pumps

    * Stoma Care

    * IV Antibiotics

    * Assistance with Medication

    * Bloods

    * Bridging Package of Care

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Homelink Healthcare
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£790,400

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
009607-2025
Open Contracting ID
ocds-h6vhtk-04edb7
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

Norfolk and Norwich University Hospitals NHS Foundation Trust is based in South Norfolk. The area the service covers can be wider, so check the notice and the lots.
Local authority
South Norfolk
Town
Norwich
Postcode
NR4 7UY
Electoral ward
Cringleford
Constituency
South Norfolk
Delivery area
Norwich and East Norfolk
Region
East
Sub-region
Breckland and South Norfolk
Area
Norfolk
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Norfolk and Norwich University Hospitals NHS Foundation Trust
Category
Services
Contact
Nathan Griffen
Phone
+44 1603288274
Address
Norwich, NR4 7UY · East · England
Call +44 1603288274

Awarded supplier

Supplier
Homelink Healthcare
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about HomeLink Healthcare NNUH Virtual Ward Service

Who won the HomeLink Healthcare NNUH Virtual Ward Service contract?

Norfolk and Norwich University Hospitals NHS Foundation Trust awarded the contract to Homelink Healthcare on 17 March 2025.

How much is the HomeLink Healthcare NNUH Virtual Ward Service contract worth?

The contract value is £790,400.

Who is the buyer for HomeLink Healthcare NNUH Virtual Ward Service?

Norfolk and Norwich University Hospitals NHS Foundation Trust, based in South Norfolk, East. The named contact is Nathan Griffen, on +44 1603288274.

Get ready for the next round

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