ITT_30630 - Carers Hub Service

Westminster City Council, in collaboration with The Royal Borough of Kensington & Chelsea, has initiated a procurement process for the "Carers Hub Service" under tender reference ITT_30630. This service aims to provide essential support, including assessments, advice, activities, and support for unpaid carers within the respective boroughs. The procurement adopts an open procedure and focuses on the services category, covered by the Government Procurement Agreement (GPA).

The opportunity is classified under guidance and counselling services with a contract value of £5,864,400. The tendering phase is currently active, with submissions closing on 20th February 2026. The awarded contract will commence on 1st September 2026, intended to last for five years with potential extensions.

The procurement is aligned with the statutory requirements under the Care Act 2014 and Children and Families Act 2014. This tender presents valuable opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to expand their businesses by providing crucial services that support unpaid carers. Organisations with expertise in guidance and counselling services are particularly suited to bid, benefiting from the long-term nature of the contract and the robust framework established to meet statutory obligations.

The open procedure and light-touch regime ensure accessibility and competitiveness, fostering business growth across the industry. Participating in this tender can enhance a business's portfolio and enable it to contribute significantly to community welfare in central London.