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Summary, notice description and lot information
" This procurement involves health and social work services and falls under the services category in the UKC22 region, Newcastle Upon Tyne. The procurement is in the tender stage with the submission deadline set for 10 September 2025, at 12:00 local time. The award period will begin shortly thereafter on the same date at 12:30.
The tender process is conducted through an open procedure, allowing for electronic submissions. Participants can bid for up to six lots within this flexible procurement agreement, offering varied support services to individuals with learning disabilities and/or autism. This tender offers significant opportunities for service providers specialising in supported living, crisis management, or comprehensive care solutions for individuals with learning disabilities and autism.
With six distinct lots, businesses can tailor their bids to specific areas of service such as outreach or enhanced concierge services, aligning with their operational strengths and expertise. Providers capable of delivering innovative support environments or who have experience with the CQC registration could find ample room for growth and collaboration. The procurement's open procedure allows widespread participation, fostering competitive business opportunities in the social services sector.
Individual Service Funded support typically available between the hours 07.00-23.00, 7 days a week. The support is delivered to people in their own homes, or who live with family/friends, but require specialist CQC registered support.
Peripatetic Crisis Support will be provided by a single Provider or group of Providers who are working together under a memorandum of understanding. It will be available to people who we already support through the Continuum of Support for a minimum of 1 day and maximum of 7 consecutive days. The aim of the service is to provide extra, time-limited support to assist in stabilising services when Service Users need additional support and/or when the regular commissioned Provider requests additional support. The engagement of Peripatetic Crisis Support will have to be agreed with the appropriate Team Manager.
Concierge Plus offers apartment style living for between 6 and 16 people with learning disabilities and/or autism, who are able to live independently, but need support during the day. The schemes provide a stable, supportive environment in which to help a person develop and maintain their independence. There is extended housing support on site 24 hours a day delivered by a CQC registered provider. Alongside this, each individual usually has a package of care and support from a provider of their choice who provides up to 25 hours of support per week.
This is the more traditional ISL model of support where up to 4 people share a house and each person holds a tenancy. Support is provided around the clock by a care team who are responsible for supporting everyone who lives there. These tenancies usually include an element of assistive technology, managed by the care team, to enable support to be provided in the most effective way. In a small number of cases, this type of support is provided to a person living on their own.
Enhanced Concierge Plus offers apartment living for 15 people aged 18 or over, with a mixture of one bedroom and two-bedroom apartments set around communal garden areas. The apartments offer spacious accommodation, including a communal lounge, along with office space for staff who are on site 24 hours per day. The Provider will deliver both the concierge and support elements of the service, in accordance with the requirements set out in the Agreement. This includes: * A core minimum of day-time support hours, which includes shared support and concierge * A core minimum of waking night support, which includes shared support and emergency response * Any 1:1 support required by the tenants through management of their Individual Service Fund.
A Community Cluster is a small group of between 5 and 7 bungalows clustered together, where people have their own home. Support is provided by one provider who supports all the people living in the cluster. For people who have complex needs, have to live on their own and require a lot of support during the day and overnight, this model offers: * their own self-contained accommodation and the opportunity to live independently * 24-hour on-site staff support * Assistive technology aimed at providing support in the least restrictive way * assistance to develop support systems within the community * secure and convivial homes * flexible care and support based on their individual need.
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