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Summary, notice description and lot information
Slough Borough Council, in collaboration with the Royal Borough of Windsor and Maidenhead and Bracknell Forest Council, has awarded a contract for Local Healthwatch Services in East Berkshire. This tender falls under the health and social work services category and was conducted through an open procedure, classified as light-touch with an estimated value of £895,000 and a gross amount of £1,074,000. The procurement process began with a tender notice published on 9 June 2025, and the award was finalised on 5 November 2025, with the contract expected to commence on 1 January 2026 and run for three years, with options to extend for two additional one-year periods.
The project aims to provide a statutory Local Healthwatch Service, serving as an independent consumer champion in health and social care for Slough, Windsor and Maidenhead, and Bracknell Forest regions within the Frimley Integrated Care System. This procurement offers significant opportunities for large organisations, particularly those proficient in delivering health and social care services, to expand their business by engaging with three major local authorities in the UK. By participating in this contract, businesses can leverage the collective voice of residents, patients, and carers in the community to influence healthcare decisions.
With a focus on quality, social value, and competitive pricing, the contract was evaluated primarily (75%) on quality standards, with an emphasis on social impact and cost efficiency. The awarded supplier, Help and Care, did not bring SME or VCSE diversity to the final bids, indicating a potential area for smaller enterprises to compete more actively in future bidding rounds, particularly if they can demonstrate value in social and community-oriented outcomes.
The contract can be extended for one + one year(s).
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is three years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
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