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Coming up· published 1 Jul 2025

Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire ICB

NHS Coventry and Warwickshire Integrated Care Board · Warwick, West Midlands

NHS Coventry and Warwickshire Integrated Care Board is planning Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire ICB. It is a contract for other health and social care in Warwick.

Source: Find a Tender, published 1 Jul 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Tender notice expected

    Date given in the buyer's earlier notice

  2. 2025

    Pipeline notice published

    Planning Notice · 15:26

    View notice
01

About this tender

In brief

NHS Coventry and Warwickshire Integrated Care Board is planning Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire ICB. It is a contract for other health and social care in Warwick. The buyer has published an early notice. It gives providers time to prepare before the tender opens. The estimated value is £85,820,870.

Find a Tender published it on 1 July 2025. The notice number is 036530-2025. The OCDS ID is ocds-h6vhtk-055704. Bids are made through the buyer's Atamis portal.

Summary of the contracting process

The NHS Coventry and Warwickshire Integrated Care Board (ICB) is planning a procurement process for Non-Emergency Patient Transport Services (NEPTS) within the Coventry and Warwickshire region. This procurement is at the planning stage, with a focus on ambulance services classified under CPV code 85143000. The market engagement event, a crucial opportunity to engage with potential providers, is scheduled for Tuesday, 15th July at 9:30 am.

The services are aimed at key hospital sites such as University Hospital Coventry, Hospital of St Cross in Rugby, Warwick Hospital, and George Eliot Hospital in Nuneaton. The service is anticipated to be operational 24/7 throughout the year, and the estimated contract value is £85,820,870. More details about the requirements can be found on the Atamis portal, where interested parties are encouraged to register.

The potential for a long-term contract, initially set for five years with an option to extend for another five, offers stability and development prospects.

The notice in full

***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY***

NHS Arden & Greater East Midlands CSU on behalf of NHS Coventry & Warwickshire ICB are seeking to carry out a market engagement event with those providers with suitable knowledge and experience to provide a Non-Emergency patient transport service for patients in the Coventry and Warwickshire area.

The main hospital sites covered by this service are University Hospital Coventry, Hospital of St Cross (Rugby), Warwick Hospital and George Eliot Hospital (Nuneaton). There is also a requirement to carry out cross-place and out of area transport requests as appropriate.

It is intended that this service will operate 24 hours a day, 7 days a week, 365 days a year with the successful provider working closely with acute, mental health and community healthcare settings to ensure capacity aligns with patient attendance patterns. It is anticipated that any contract let will be for an initial 5 years with an option to extend for a further 5 years.

Further details regarding this requirement can be found in the service specification which is available to download from the Atamis portal.

The ICB intends to hold a market engagement event on Tuesday 15th July at 9.30am. Providers are asked to register for the market engagement event via the following link: atamis-1928.my.site.com/s/Welcome. There will be an opportunity for providers to request 1:1 appointments via the questionnaire which will be available on the Atamis portal.

In addition, providers will be able to access a draft of the service specification (and associated appendices), draft service KPIs and activity data.

Lots (1)

  1. 01

    Lot 1Planned

    ***THIS ADVERT IS FOR A MARKET ENGAGEMENT EVENT ONLY***

    NHS Arden & Greater East Midlands CSU on behalf of NHS Coventry & Warwickshire ICB are seeking to carry out a market engagement event with those providers with suitable knowledge and experience to provide a Non-Emergency patient transport service for patients in the Coventry and Warwickshire area.

    The main hospital sites covered by this service are University Hospital Coventry, Hospital of St Cross (Rugby), Warwick Hospital and George Eliot Hospital (Nuneaton). There is also a requirement to carry out cross-place and out of area transport requests as appropriate.

    It is intended that this service will operate 24 hours a day, 7 days a week, 365 days a year with the successful provider working closely with acute, mental health and community healthcare settings to ensure capacity aligns with patient attendance patterns. It is anticipated that any contract let will be for an initial 5 years with an option to extend for a further 5 years.

    Further details regarding this requirement can be found in the service specification which is available to download from the Atamis portal.

    The ICB intends to hold a market engagement event on Tuesday 15th July at 9.30am. Providers are asked to register for the market engagement event via the following link: https://atamis-1928.my.site.com/s/Welcome. There will be an opportunity for providers to request 1:1 appointments via the questionnaire which will be available on the Atamis portal.

    In addition, providers will be able to access a draft of the service specification (and associated appendices), draft service KPIs and activity data.

    Additional information: Please note that this notice does not bind either AGEM CSU or Coventry and Warwickshire ICB to any act, including but not limited to carrying out a procurement for the services described in this notice or in any accompanying documentation which may be made available to the market at this time.

    In the event that a procurement process is pursued following this notice, providers should note that it will be carried out under the requirements of the Health Care Services (Provider Selection Regime) Regulations 2023. Furthermore, the requirements of the Procurement Act 2023, save for those requirements detailed in regulation 28 of the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025, do not apply.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1

Procedure

Notice type
Planning Notice
Current stage
Planning
Stages so far
Planning
Published on
Find a Tender Service
Buyer's portal
Atamis

Not stated in the notice: procurement method, awardee scale.

Values

Tender value
£85,820,870

Not stated in the notice: lots value, awards value, contracts value.

Status

Tender
Planned
Lots
Planned

Not stated in the notice: awards, contracts.

References

Find a Tender notice
036530-2025
Open Contracting ID
ocds-h6vhtk-055704
CPV code
85143000 - Ambulance services
CPV division
85 - Health and social work services
03

Location

NHS Coventry and Warwickshire Integrated Care Board is based in Warwick. The area the service covers can be wider, so check the notice and the lots.
Local authority
Warwick
Town
Coventry
Postcode
CV34 4DE
Electoral ward
Warwick Saltisford
Constituency
Warwick and Leamington
Delivery area
West Midlands
Region
West Midlands
Sub-region
Warwickshire CC
Area
Herefordshire, Worcestershire and Warwickshire
Country
England
04

Buyer

Contracting authority

Organisation
NHS Coventry and Warwickshire Integrated Care Board
Category
Services
Contact
Michael Barlow
Address
Warwick, CV34 4DE · West Midlands · England

Not stated in the notice: phone.

05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about this tender

When will the Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire… tender open?

NHS Coventry and Warwickshire Integrated Care Board has not yet given a date for the tender notice. An early notice is the time to answer any market engagement questions and gather the evidence a bid will need.

How much is the Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire… contract worth?

The estimated value is £85,820,870.

Who is the buyer for Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire…?

NHS Coventry and Warwickshire Integrated Care Board, based in Warwick, West Midlands. The named contact is Michael Barlow.

How do I bid for Non-Emergency Patient Transport Services (NEPTS) for Coventry and Warwickshire…?

Register on the buyer's Atamis portal, download the tender pack and check every condition of participation before you start writing. Care Sync Experts writes and reviews care tender bids from £1,500 + VAT.

Want help winning this tender?

We write and review care tender bids: quality answers, case studies and social value, checked against how the buyer scores before you submit.

What to do next

  1. Read the early notice in full.
  2. Answer any market engagement questions.
  3. Gather your evidence and case studies now.
  4. Check your policies are up to date.
  5. Watch for the tender notice.