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Summary, notice description and lot information
North Somerset Council has completed the procurement process for their Specialist Domestic Abuse Services, split into three distinct lots: Specialist Domestic Abuse Support & Advocacy, Safe, Specialist Domestic Abuse Accommodation, and Specialist Domestic Abuse Counselling and Therapeutic Support Service. The contract, offering services primarily within the UKK12 region (Weston-super-Mare, North Somerset), was awarded on 11th December 2025, with the contract period starting on 1st April 2026 and extending to 31st March 2030, with a potential extension up to March 2032. This open procurement process using a competitive flexible procedure included noteworthy suppliers CRANSTOUN, BRISTOL MISSING LINK LIMITED, and FAMILY ACTION, highlighting the involvement of both large and SME organisations.
Final awards are pending, and the standstill period will end on 23rd December 2025. This extensive tender offers significant opportunities for business growth, particularly for organisations experienced in domestic abuse support services. The lot division allows for participation from diverse business scales, including SMEs and VCSEs, providing a range of services from advocacy to specialist accommodations and counselling.
These contracts encourage participation from providers who can offer qualitative services with social value, appealing to experienced companies looking to expand their service provision within the public sector while addressing critical community needs. The framework allows for future service inclusions subject to additional funding, thereby presenting ongoing business growth opportunities.
Lot 1 is for the provision of Specialist Domestic Abuse Support & Advocacy including IDVA's administration of the MARAC and acting as the single point of contract.
Lot 2 is for the provision of Safe, Specialist Domestic Abuse Accommodation, the supplier will provide a minimum of thirteen units of accommodation plus two further "crash pads".
Lot 3 is for the provision of Specialist Domestic Abuse Counselling and Therapeutic Support Service. The Provider will provide counsellors qualified with the British Association for Counselling and Psychotherapy (BACP) to a suitable standard and having a minimum of 3 years practice to deliver specialist one-to-one formal counselling for both adult survivors of domestic abuse and children and young people.
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is four years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
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