Parent and Carer Advocate Service

Wirral Council recently completed the procurement process for the "Parent and Carer Advocate Service" under the industry category of health and social work services. The process followed an open competition procurement method and was below the threshold for larger tenders. The contract, worth £240,000, was awarded on 13th January 2026 to KOALA NORTH WEST LTD, a large VCSE supplier based in Birkenhead.

The contract period is slated to begin on 1st February 2026 and conclude on 31st March 2027. The tender was part of the region UKD74 and was previously in the tender stage until the submission deadline on 4th December 2025. This tender creates significant business growth opportunities, particularly for organisations specialising in social work services or those providing innovative family support solutions.

With a strong focus on community engagement, large scale VCSEs, SMEs, or companies experienced in child protection services could have found this tender particularly suited to their capabilities. The competitive nature, as evidenced by the number of final stage bids, underscores the demand for proficient services in this domain. Companies with expertise in technical assessments or with the ability to contribute social value alongside competitive pricing could leverage such tenders to foster business expansion and build substantial relationships with public authorities like Wirral Council.