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Awarded· 9 Aug 2025

Patient Conveyance

Cheshire and Wirral Partnership NHS Foundation Trust · Cheshire West and Chester, North West

Cheshire and Wirral Partnership NHS Foundation Trust has awarded Patient Conveyance. It is a contract for other health and social care in Cheshire West and Chester.

Source: Find a Tender, published 12 Dec 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Independence Support

  2. 2025

    Award notice published

    Award Notice · 20:53

    View notice
  3. 2025

    Award notice published

    Award Notice · 09:21

    View notice
  4. 2025

    Tender notice updated

    Tender Notice · 13:42

    View notice
01

About this tender

In brief

Cheshire and Wirral Partnership NHS Foundation Trust has awarded Patient Conveyance. It is a contract for other health and social care in Cheshire West and Chester. The contract went to Independence Support. It was awarded on 9 August 2025. The contract value is £1,126,221.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 12 December 2025. The notice number is 082496-2025. The OCDS ID is ocds-h6vhtk-0584b2.

Summary of the contracting process

The "Patient Conveyance" contract, facilitated by the Cheshire and Wirral Partnership NHS Foundation Trust, focuses on providing hospital support services specifically aimed at mental health patient transport within the UK. The process involves coordination by Rapid Response Co-ordinators to ensure effective and safe transport for individuals requiring admission to mental health facilities. This procurement falls under the services category with a focus on health services.

Originally intended to run from 1st April 2025 to 31st December 2025, the contract was updated to extend until 31st March 2026. The procurement stage has reached completion with the service awarded to Independence Support Ltd, valued at £1,126,221. The procurement method was a limited procedure without prior publication, in line with the Provider Selection Regime (PSR) Regulations 2023.

The contract status is active as of 21st August 2025. The focus on reducing ambulance use and collaborating closely with healthcare providers to ensure timely transport within one hour enhances the value proposition for experienced providers.

The notice in full

The Rapid Response capacity and resource deployment is co-ordinated centrally by Rapid Response Co-ordinators, based in the First Response Hub and overseen by the First Response Hub Co-ordinator and Patient Flow Manager. The service will provide safe, effective, and appropriate transport for people who have been assessed as requiring an admission to a mental health bed for all adult mental health patients within the CWP footprint.

This will include transport from AED departments. This will include patients who have agreed to informal admission, patients who are recommended for detention under sections of the Mental Health Act (1983) (Section 2,3 and 4).

Diagnosis will not exclude support from the service and transport will be mobilised following robust clinical risk assessment of individuals requiring the transport as documented Where a Section 2, Section 3, or Section 4 detention has been recommended (whether in the community or at AED), the Approved Mental Health Professional (AMHP) is responsible for determining the level of conveyance required for the patient.

This includes considering the number of staff needed to escort the transport and the appropriate vehicle for the patient's needs. The service has access to wheelchair-accessible vehicles as well as vehicles offering more secure options for patients in mental health crisis.

Lots (1)

  1. 01

    Lot 1Cancelled

    The Rapid Response capacity and resource deployment is co-ordinated centrally by Rapid Response Co-ordinators, based in the First Response Hub and overseen by the First Response Hub Co-ordinator and Patient Flow Manager. The service will provide safe, effective, and appropriate transport for people who have been assessed as requiring an admission to a mental health bed for all adult mental health patients within the CWP footprint.

    This will include transport from AED departments. This will include patients who have agreed to informal admission, patients who are recommended for detention under sections of the Mental Health Act (1983) (Section 2,3 and 4).

    Diagnosis will not exclude support from the service and transport will be mobilised following robust clinical risk assessment of individuals requiring the transport as documented Where a Section 2, Section 3, or Section 4 detention has been recommended (whether in the community or at AED), the Approved Mental Health Professional (AMHP) is responsible for determining the level of conveyance required for the patient.

    This includes considering the number of staff needed to escort the transport and the appropriate vehicle for the patient's needs. The service has access to wheelchair-accessible vehicles as well as vehicles offering more secure options for patients in mental health crisis. This is a Provider Selection Regime (PSR) intention to award notice.

    The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice.

    Representations by providers must be made to decision makers by 21st August 2025 to cwp.contracts@nhs.net. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. This service was commissioned after a successful pilot to support safely transporting patients to mental health inpatient units once the patient has been assessed and met the criteria for an inpatient stay.

    The incumbent provider are established in the delivery of the service. There are no concerns with the current provider for the delivery of this service. The plan is to go out to competitive tender for this service within the current financial year.

    Therefore there is a need to extend this contract so there is no break in service. There has been no substantial change to the nature or cost of the service delivered. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard" with the weighting 100

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Independence Support
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£1,126,221

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
082496-2025
Open Contracting ID
ocds-h6vhtk-0584b2
CPV code
85112000 - Hospital support services
CPV division
85 - Health and social work services
03

Location

Cheshire and Wirral Partnership NHS Foundation Trust is based in Cheshire West and Chester. The area the service covers can be wider, so check the notice and the lots.
Local authority
Cheshire West and Chester
Town
Chester
Postcode
CH2 1BQ
Electoral ward
Upton
Constituency
Chester North and Neston
Delivery area
North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Region
North West
Sub-region
Cheshire West and Chester
Area
Cheshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Cheshire and Wirral Partnership NHS Foundation Trust
Category
Services
Phone
+44 1244397395
Address
Chester, CH2 1BQ · North West · England

Not stated in the notice: contact.

Call +44 1244397395

Awarded supplier

Supplier
Independence Support
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Patient Conveyance

Who won the Patient Conveyance contract?

Cheshire and Wirral Partnership NHS Foundation Trust awarded the contract to Independence Support on 9 August 2025.

How much is the Patient Conveyance contract worth?

The contract value is £1,126,221.

Who is the buyer for Patient Conveyance?

Cheshire and Wirral Partnership NHS Foundation Trust, based in Cheshire West and Chester, North West.

Get ready for the next round

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What to do next

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