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Summary, notice description and lot information
The "Patient Conveyance" contract, facilitated by the Cheshire and Wirral Partnership NHS Foundation Trust, focuses on providing hospital support services specifically aimed at mental health patient transport within the UK. The process involves coordination by Rapid Response Co-ordinators to ensure effective and safe transport for individuals requiring admission to mental health facilities. This procurement falls under the services category with a focus on health services.
Originally intended to run from 1st April 2025 to 31st December 2025, the contract was updated to extend until 31st March 2026. The procurement stage has reached completion with the service awarded to Independence Support Ltd, valued at £1,126,221. The procurement method was a limited procedure without prior publication, in line with the Provider Selection Regime (PSR) Regulations 2023.
The contract status is active as of 21st August 2025. This tender presents significant opportunities for businesses specialising in health services and patient transport, offering a broad scope across the UK, including regions such as Gloucestershire. Companies with experience in mental health crisis response, patient transport logistics, and integration with health and social services are well-suited to compete.
The focus on reducing ambulance use and collaborating closely with healthcare providers to ensure timely transport within one hour enhances the value proposition for experienced providers. Businesses that can offer innovative, humane, and efficient transport solutions, or those looking to expand their footprint in the UK health services sector, will find this contract beneficial for growth. Additionally, local businesses benefit, as the provider is expected to hire locally, enhancing community employment and training opportunities.
The Rapid Response capacity and resource deployment is co-ordinated centrally by Rapid Response Co-ordinators, based in the First Response Hub and overseen by the First Response Hub Co-ordinator and Patient Flow Manager. The service will provide safe, effective, and appropriate transport for people who have been assessed as requiring an admission to a mental health bed for all adult mental health patients within the CWP footprint. This will include transport from AED departments. This will include patients who have agreed to informal admission, patients who are recommended for detention under sections of the Mental Health Act (1983) (Section 2,3 and 4). Diagnosis will not exclude support from the service and transport will be mobilised following robust clinical risk assessment of individuals requiring the transport as documented Where a Section 2, Section 3, or Section 4 detention has been recommended (whether in the community or at AED), the Approved Mental Health Professional (AMHP) is responsible for determining the level of conveyance required for the patient. This includes considering the number of staff needed to escort the transport and the appropriate vehicle for the patient's needs. The service has access to wheelchair-accessible vehicles as well as vehicles offering more secure options for patients in mental health crisis. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 21st August 2025 to cwp.contracts@nhs.net. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. This service was commissioned after a successful pilot to support safely transporting patients to mental health inpatient units once the patient has been assessed and met the criteria for an inpatient stay. The incumbent provider are established in the delivery of the service. There are no concerns with the current provider for the delivery of this service. The plan is to go out to competitive tender for this service within the current financial year. Therefore there is a need to extend this contract so there is no break in service. There has been no substantial change to the nature or cost of the service delivered. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard" with the weighting 100
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