Awarded· 9 Aug 2025
Patient Conveyance
Cheshire and Wirral Partnership NHS Foundation Trust · Cheshire West and Chester, North West
Cheshire and Wirral Partnership NHS Foundation Trust has awarded Patient Conveyance. It is a contract for other health and social care in Cheshire West and Chester.
Source: Find a Tender, published 12 Dec 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Independence Support
2025
Award notice published
Award Notice · 20:53
View notice2025
Award notice published
Award Notice · 09:21
View notice2025
Tender notice updated
Tender Notice · 13:42
View notice
About this tender
In brief
Cheshire and Wirral Partnership NHS Foundation Trust has awarded Patient Conveyance. It is a contract for other health and social care in Cheshire West and Chester. The contract went to Independence Support. It was awarded on 9 August 2025. The contract value is £1,126,221.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 12 December 2025. The notice number is 082496-2025. The OCDS ID is ocds-h6vhtk-0584b2.
Summary of the contracting process
The "Patient Conveyance" contract, facilitated by the Cheshire and Wirral Partnership NHS Foundation Trust, focuses on providing hospital support services specifically aimed at mental health patient transport within the UK. The process involves coordination by Rapid Response Co-ordinators to ensure effective and safe transport for individuals requiring admission to mental health facilities. This procurement falls under the services category with a focus on health services.
Originally intended to run from 1st April 2025 to 31st December 2025, the contract was updated to extend until 31st March 2026. The procurement stage has reached completion with the service awarded to Independence Support Ltd, valued at £1,126,221. The procurement method was a limited procedure without prior publication, in line with the Provider Selection Regime (PSR) Regulations 2023.
The contract status is active as of 21st August 2025. The focus on reducing ambulance use and collaborating closely with healthcare providers to ensure timely transport within one hour enhances the value proposition for experienced providers.
The notice in full
The Rapid Response capacity and resource deployment is co-ordinated centrally by Rapid Response Co-ordinators, based in the First Response Hub and overseen by the First Response Hub Co-ordinator and Patient Flow Manager. The service will provide safe, effective, and appropriate transport for people who have been assessed as requiring an admission to a mental health bed for all adult mental health patients within the CWP footprint.
This will include transport from AED departments. This will include patients who have agreed to informal admission, patients who are recommended for detention under sections of the Mental Health Act (1983) (Section 2,3 and 4).
Diagnosis will not exclude support from the service and transport will be mobilised following robust clinical risk assessment of individuals requiring the transport as documented Where a Section 2, Section 3, or Section 4 detention has been recommended (whether in the community or at AED), the Approved Mental Health Professional (AMHP) is responsible for determining the level of conveyance required for the patient.
This includes considering the number of staff needed to escort the transport and the appropriate vehicle for the patient's needs. The service has access to wheelchair-accessible vehicles as well as vehicles offering more secure options for patients in mental health crisis.
Lots (1)
- 01
Lot 1Cancelled
The Rapid Response capacity and resource deployment is co-ordinated centrally by Rapid Response Co-ordinators, based in the First Response Hub and overseen by the First Response Hub Co-ordinator and Patient Flow Manager. The service will provide safe, effective, and appropriate transport for people who have been assessed as requiring an admission to a mental health bed for all adult mental health patients within the CWP footprint.
This will include transport from AED departments. This will include patients who have agreed to informal admission, patients who are recommended for detention under sections of the Mental Health Act (1983) (Section 2,3 and 4).
Diagnosis will not exclude support from the service and transport will be mobilised following robust clinical risk assessment of individuals requiring the transport as documented Where a Section 2, Section 3, or Section 4 detention has been recommended (whether in the community or at AED), the Approved Mental Health Professional (AMHP) is responsible for determining the level of conveyance required for the patient.
This includes considering the number of staff needed to escort the transport and the appropriate vehicle for the patient's needs. The service has access to wheelchair-accessible vehicles as well as vehicles offering more secure options for patients in mental health crisis. This is a Provider Selection Regime (PSR) intention to award notice.
The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice.
Representations by providers must be made to decision makers by 21st August 2025 to cwp.contracts@nhs.net. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. This service was commissioned after a successful pilot to support safely transporting patients to mental health inpatient units once the patient has been assessed and met the criteria for an inpatient stay.
The incumbent provider are established in the delivery of the service. There are no concerns with the current provider for the delivery of this service. The plan is to go out to competitive tender for this service within the current financial year.
Therefore there is a need to extend this contract so there is no break in service. There has been no substantial change to the nature or cost of the service delivered. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard" with the weighting 100
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Independence Support
- Number of suppliers
- 1
Procedure
- Notice type
- Tender Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Tender, Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £1,126,221
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 082496-2025
- Open Contracting ID
- ocds-h6vhtk-0584b2
- CPV code
- 85112000 - Hospital support services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Cheshire West and Chester
- Town
- Chester
- Postcode
- CH2 1BQ
- Electoral ward
- Upton
- Constituency
- Chester North and Neston
- Delivery area
- North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
- Region
- North West
- Sub-region
- Cheshire West and Chester
- Area
- Cheshire
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- Cheshire and Wirral Partnership NHS Foundation Trust
- Category
- Services
- Phone
- +44 1244397395
- Address
- Chester, CH2 1BQ · North West · England
Not stated in the notice: contact.
Awarded supplier
- Supplier
- Independence Support
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Patient Conveyance
Who won the Patient Conveyance contract?
Cheshire and Wirral Partnership NHS Foundation Trust awarded the contract to Independence Support on 9 August 2025.
How much is the Patient Conveyance contract worth?
The contract value is £1,126,221.
Who is the buyer for Patient Conveyance?
Cheshire and Wirral Partnership NHS Foundation Trust, based in Cheshire West and Chester, North West.
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