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Summary, notice description and lot information
The procurement process is being organised by the NHS Surrey Heartlands Integrated Care Board, in partnership with Surrey County Council, focusing on the Provision of a 24/7 Section 12 Doctor Rota for Mental Health Act Assessments across Surrey. This process falls under the "Health services" category, with the regional identification being UKJ2. The contract is in the planning stage as per the Provider Selection Regime 2023, with expressions of interest due by noon on 12th December 2025.
The estimated contract value is between £500,000 and £600,000 per annum over a potential three-year term, with an option to extend by up to two years. The procurement aims to ensure a high-quality, sustainable solution to meet statutory requirements under the Mental Health Act. This tender provides substantial growth opportunities for businesses, particularly for NHS or independent providers with experience in urgent mental health care, clinical staffing agencies adept in rota management, new entrants with high standards of delivery, and partnerships or consortia that can cover all service requirements.
It's an ideal opportunity for businesses specialising in health services to expand their operations within a geographically large and diverse county, serving a critical, statutorily mandated function. Engaging with this procurement opportunity could significantly enhance the visibility and capabilities of participating businesses in the mental health sector.
1. Introduction and Background Surrey Heartlands Integrated Care Board (ICB is seeking to commission a provider to deliver a consistent, reliable, and high-quality Section 12 doctor rota to support the delivery of Mental Health Act (MHA) assessments across the Surrey geography. In 2024/25, there were 1,773 Mental Health Act assessments conducted across the Surrey system requiring a Section 12 approved doctor. The ICB is seeking a single commissioned solution to deliver sustainable, year-round coverage, coordinated via a central point of contact. This service specification sets out the requirements for delivery of this essential statutory function. 2. Service Objectives The provider will: * Ensure continuous 24/7, 365-day cover of at least one Section 12 approved doctor on-call for MHA assessments across Surrey. * Maintain a back-up doctor to provide resilience for surges in demand or unplanned unavailability. * Operate a centralised point of contact to enable timely booking and deployment of doctors by the Surrey AMHP service. * Ensure response times and availability support legal and clinical requirements under the Mental Health Act. 3. Scope of Service 3.1 Core Requirements * Provision of one Section 12 approved doctor on-call at all times. * Provision of a second back-up doctor to: o Attend where two doctors are required. o Provide resilience in cases of multiple simultaneous assessments or unavailability. * Doctors must be Section 12 approved under the Mental Health Act, and appropriately indemnified and revalidated. * Doctors must have recent experience in Mental Health Act assessments, ideally within community or urgent care settings. Additional information: Service Specification will be forwarded to providers responding to this market engagement opportunity. This is not dependent on booking a discussion with ICB colleagues.
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