AwardOther community, social and personal servicesCPV: 85147000

Provision of a Community Support Service

North Ayrshire

Published 19 Sept, 2025

Contract Value

£100,840,307

View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The ongoing procurement process led by North Ayrshire Council involves the provision of a Community Support Service, primarily targeting community health services with procurement ID NAC/4280. This initiative continues under the award update stage. The services, classified under the CPV code "98000000", encompass various community, social, and personal services, focusing on both community support and health care across various client groups including mental health, learning disabilities, and physical disabilities.

The active contract currently accommodates suppliers such as Affinity Trust, Cornerstone, and others, operational across areas in North Ayrshire such as Irvine and Kilwinning. This existing framework is planned for extension until 5th July 2026 to facilitate the transition to new contractual agreements. The services are consistently delivered in both community and housing settings around the clock and positioned primarily within the UKM93 region of the United Kingdom.

This project offers abundant opportunities for businesses, particularly those with experience in community health services, support work, and personal care sectors, seeking to expand into the public sector. The procurement utilises an open procedure focusing on the most economically advantageous tenders, prioritising quality over price. The re-opening of the framework provides an excellent chance for both longstanding contractors and new suppliers looking to penetrate the market.

Companies with a strong foundation in community-based, health-related services, and those that can offer evidence of previous successful projects and possess the necessary Care Inspectorate registration, may find this contract particularly aligned with their growth prospects. The opportunity for involvement in the upcoming four-year extension period, with potential additional two-year prolongation, is considerable, allowing businesses adequate time to build and cement valuable partnerships with local government entities.

Notice Description

North Ayrshire Council ("NAC") invites tenders for the provision of a community support service. NAC currently have a flexible framework in place for this requirement which allows NAC to re-open the framework to new providers therefore, the framework is being re-opened. NAC are required to re-open the framework to new providers after the initial two year period, as detailed in the original Contract Notice. There is no limit to the number of providers who may be awarded a place on the framework however, providers should note that there may not be a sufficient volume of business to support a large number of new providers and there is no guarantee of business even if awarded a place on the framework. The estimated spend under the framework over the remaining 4 years is 56,079,900.00 GBP however, this figure includes services already commissioned during the initial 2 year period that will continue over the next 4 years and therefore, this figure is not representative of new business opportunities available over the remaining 4 year period. The resultant framework will be for a period of 2 years commencing 6th January 2022 until 5th January 2024 with the option to extend by up to 24 months until 5th January 2026. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding. The framework delivers Adult Community Support Services across Learning Disability, Physical Disability and Mental Health client groups. The scope of the framework encompasses services currently referred to as Community Support, 24 Hour Support, Housing Support and Supported Living Services. It does not include care at home provision. Services are delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Lot Information6 Lots

1Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group

Active

Contract Modification for NAC/4280 Provision of a Community Support Service

2Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group

Active

The framework will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

3Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group

Active

The framework will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

4Irvine and Kilwinning Area - Mental Health Client Group

Active

The framework will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

5Irvine and Kilwinning Area - Learning Disability Client Group

Active

6Irvine and Kilwinning Area - Physical Disability Client Group

Active

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID

ocds-h6vhtk-02b10d

Publication Source

Find A Tender Service

Notice Type

Planning Notice

Procurement Type

Standard

Procurement Category

Services

Procurement Method

Open

Awardee Scale

Large, SME

Current Stage

Award

Contract Values

Financial information and value estimates

Tender Value

£56,079,900

Lots Value

Not specified

Awards Value

Not specified

Contracts Value

£100,840,307

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Planning

14 May 2021 at 10:14

Planning Notice

Tender

08 Jul 2021 at 12:15

Tender Notice

Award

08 Jul 2021 at 13:15

Award Notice

Tender

08 Jul 2021 at 13:34

Tender Notice

Award

05 Nov 2021 at 11:25

Award Notice

AwardUpdate

19 Sep 2025 at 13:31

Award Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status

Complete

Lots Status

Active

Awards Status

Active, Unsuccessful

Contracts Status

Active

Contracting Authority

Buyer organisation and contact details

NAC

NORTH AYRSHIRE COUNCIL

Services

Contact Name

William Tomelty

Phone

+44 1294310000

IRVINE

KA12 8EE

Scotland

TLM9 Southern Scotland

Awarded Supplier

Supplier who was awarded this contract

Not specifiedAwarded

Large, SME

View Profile

Number of Suppliers

Awards Value

Not specified

Documents & Links

External resources and data downloads

Official Notice Links

http://www.gov.scot/Topics/Government/Procurement

gov.scot/Topics/Government/Procurement

http://www.north-ayrshire.gov.uk

north-ayrshire.gov.uk/

https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000810638

api.publiccontractsscotland.gov.uk/v1/Notice

https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337

publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx

https://www.publictendersscotland.publiccontractsscotland.gov.uk

publictendersscotland.publiccontractsscotland.gov.uk/

https://www.scotcourts.gov.uk/

scotcourts.gov.uk/

Latest Notice

View Latest Notice

find-tender.service.gov.uk/Notice/058161-2025

Open Contracting Data Standard (OCDS)

OCDS RecordID: ocds-h6vhtk-02b10d

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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Provision of a Community Support Service

Overview

Procurement Classification

Contract Values

Key Dates

Notice Status

Contracting Authority

Awarded Supplier

Documents & Links

Need help with your tender submission?

CQC Registration

Marketing Support

Comprehensive Training

Tender Writing

Ofsted Related Services

PIR Writing

Business Setup

Compliance Management

Client Acquisition

Branding

Domiciliary Care

Temporary Staffing

Combined Care Agency

Supported Living

CIW Domiciliary Care Agency

RQIA Domiciliary Care Agency

Website Development

Policy Development

Business Training

Guidance and Support

Success Stories

Videos

Brochures

Ebooks

Blogs

FAQ

Our Packages

Quick Links

Stay Connected

CQC Registration

Marketing Support

Comprehensive Training

Tender Writing

Ofsted Related Services

PIR Writing

Business Setup

Compliance Management

Client Acquisition

Branding

Domiciliary Care

Temporary Staffing

Combined Care Agency

Supported Living

CIW Domiciliary Care Agency

RQIA Domiciliary Care Agency

Website Development

Policy Development

Business Training

Guidance and Support

Success Stories

Videos

Brochures

Ebooks

Blogs

FAQ

Our Packages

Quick Links

Stay Connected

Provision of a Community Support Service

Overview

Procurement Classification

Contract Values

Key Dates

Notice Status

Contracting Authority

Awarded Supplier

Documents & Links

Need help with your tender submission?