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Summary, notice description and lot information
NHS England has awarded contracts for the provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Services in Norfolk and Suffolk. The procurement process, conducted under the Provider Selection Regime, was an open procedure. This process resulted in the awarding of two separate lots: Lot 1 for Norfolk prisons, including HMP Bure, HMP Wayland, and HMP Norwich, and Lot 2 for Liaison and Diversion services in Norfolk and Suffolk.
The services under these contracts are scheduled to commence on 1st April 2026, with a duration of four years and an optional extension for an additional two years. The total contract value, including potential extensions, amounts to £122,689,677. The award was announced on 27th October 2025, with HCRG Care Services Limited awarded Lot 1 and Norfolk and Suffolk NHS Foundation Trust awarded Lot 2.
Both contracts fall under the health services category, classified by CPV code 85100000. This procurement presents significant business opportunities, particularly for large enterprises, such as those capable of delivering comprehensive healthcare services within custodial settings and community-based diversion services. The emphasis on quality, value, service integration, and social value suggests that suppliers with robust healthcare delivery models, innovative service approaches, and strong collaborative frameworks are well-positioned to thrive.
Furthermore, businesses with experience in reducing health inequalities and enhancing service access will find these contracts aligned with their strengths, offering a platform to expand into regional healthcare service provision.
This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich. <br/><br/>The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is PS104,457,921 <br/><br/>Key criteria were as follows<br/><br/>Service Delivery - Section weighting total 8%<br/>Key Criteria: Section 1: Quality & Innovation - Section weighting total 19%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability- Section weighting total 25%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 13%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision of Liaison & Diversion in Norfolk and Suffolk.<br/><br/>The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is PS18,231,756<br/><br/><br/>Key Criteria Questions were as follows<br/><br/>Key Criteria: Section 1: Quality & Innovation -Section weighting total 37%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability - Section weighting total 13%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 15%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5% Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is six years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
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