Provision of Washroom and Associated Services

The Police & Crime Commissioner for Warwickshire is seeking to appoint a competent and reliable Supplier to deliver a fully managed washroom service across multiple Warwickshire Police sites. This below threshold opportunity is designed to encourage strong participation from small and medium sized enterprises (SMEs), specialist hygiene providers and organisations with local service capability. Suppliers will be responsible for delivering high quality, efficient and discreet hygiene services that support the Authority's aim of maintaining clean, safe and compliant facilities across its estate. The Authority particularly welcomes submissions from SMEs that can offer flexible, responsive and innovative approaches. Service Requirements Include (but are not limited to): * Female washroom hygiene services, including planned sanitary waste collection and disposal, and the replenishment of hygiene consumables (e.g., pad dispensers, bag dispensers). * Male washroom hygiene services, including water manager maintenance, replacement of urinal sleeves and planned urinal servicing. * Specialist waste services, including hazardous, non-hazardous, sharps, clinical, medical and PPE waste collection and disposal. * Other hygiene services, such as door mat cleaning and replacement, nappy waste collection, and the installation/servicing of air freshening units. Service Delivery Expectation The Supplier shall provide a programme of planned, scheduled services across all relevant sites and must additionally be able to deliver ad-hoc services upon request, ensuring flexibility and responsiveness to operational policing needs. The Authority seeks a Supplier who can demonstrate: * Consistently high service standards aligned with policing operational requirements. * Minimal disruption to day to day policing operations. * Professionalism and discretion, recognising the sensitive nature of police premises. * The ability to maintain clean, hygienic and compliant washroom environments. * Responsive delivery of both planned and ad hoc services. Additional Information Suppliers are strongly advised to review the full tender documents, available via the In-Tend e tendering portal https://sell2.in-tend.co.uk/blpd/publictenders. All details relating to the service scope, submission requirements and evaluation approach are contained within the tender pack. Site visits will take place on 27 January 2026 Suppliers are strongly encouraged to register for a site visit, as it will support accurate pricing and understanding of the operational environment. Registration details are included within the Invitation to Tender on the In-Tend portal. Contract Details The contract will commence on 01 April 2026 with an initial term of 3 years with options to extend for 2 x 12 months at the Authority's discretion. The budget for this contract is PS30,000 (net) per annum inclusive of regular, reactive and ad-hoc services and all equipment and consumables for the next financial year. The Authority reserves the right to award the contract directly under Schedule 5, paragraph 8 of the Procurement Act if the competitive procedure does not result in an acceptable tender. In accordance with the provisions of schedule 5, paragraph 8 of the Procurement Act, the Authority reserves the right to make a future direct award of a contract to the existing supplier that are similar to existing goods, services and works provided under the scope of this contract. All questions regarding this procurement should be made via the Correspondence function on the In-Tend portal. Link to Supplier User guide for the In-Tend portal https://bluelightcommercial.police.uk/media/2284/sell2bluelight-in-tend-full-supplier-guide.pdf