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Summary, notice description and lot information
The Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has concluded the procurement process for selecting a provider of Psychological Wellbeing Practitioners and Counsellors for the North East and North Cumbria Staff Wellbeing Hub, marking the process as complete. This procurement, classified under the Health services category, was undertaken using a limited method under the Provider Selection Regime (PSR), without prior publication of a call for competition. Sunderland Counselling Service was selected as the preferred provider post an evaluation against specific criteria, including quality, value for money, and expertise.
The intention to award notice was published on 24th November 2025, with the contract intended to commence following a standstill period concluding on 5th December 2025. The contract, valued at £202,501 annually, signifies the NHS Foundation Trust’s commitment to enhancing staff wellbeing across the specified regions. This tender offers significant business growth opportunities, particularly for service providers in the health sector focused on psychological wellbeing.
Companies with expertise in delivering quality healthcare services, backed by a strong track record and competitive pricing strategies, would benefit from engaging in similar future procurements. For small and medium-sized enterprises, such as Sunderland Counselling Service, which demonstrated unparalleled capability in aligning with the Trust’s critical requirements, this tender underscores the potential for expanding service portfolios and strengthening market presence by providing valuable health services in collaboration with public health bodies.
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust intend to award 1 contract to Sunderland Counselling Services under the Health Care Services Provider Selection Regime regulations using the Most Suitable Provider process. Additional information: This is a Provider Selection Regime (PSR) intention to award notice under the Most Suitable Provider process. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Following market engagement and the publication of a prior information notice we assessed the most suitable providers linking back to the key criteria.The award decision-makers selected Sunderland Counselling Service following a rigorous evaluation process against the published criteria. The provider demonstrated exceptional capability and alignment with the key requirements, which informed the panel's decision:<br/>* Quality of Service: The provider presented a comprehensive approach with proven methodologies, ensuring high standards of delivery and measurable outcomes.<br/>* Value for Money: Their proposal offered competitive pricing while maintaining quality, representing the most economically advantageous option.<br/>* Experience and Expertise: The provider's track record in delivering similar projects, supported by strong references and case studies, gave the panel confidence in their ability to perform.<br/>Based on these factors, the decision-makers concluded that Sunderland Counselling Service offered the strongest overall proposal, balancing quality and cost-effectiveness. Their selection reflects the provider's ability to deliver the required outcomes while adding long-term value to the project.<br/> The result was that <br/>we had a clear most suitable provider as per this award. The publication of this notice marks the start of the standstill period which ends midnight on 5/12/2025. Decision makers: gill.keane@cntw.nhs.uk; Paul.batey@ntw.nhs.uk; richard.lloyd@cntw.nhs.uk; richard.duggins@cntw.nhs.uk<br/>We can confirm that there are no conflicts of interests with regards to the decision makers. The commitment is for a 1 year contract with an annual value of PS202,501. <br/>This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
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