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Refuge and Community Services
Overview
Summary, notice description and lot information
Cardiff Council is in the planning stage of a significant procurement process titled "Refuge and Community Services", with a focus on providing critical support under the Violence Against Women, Domestic Abuse and Sexual Violence (VAWDASV) agenda. This opportunity falls under the public authority sub-central government classification and Welsh devolved regulations apply. Services are to be delivered in Cardiff, located in the United Kingdom (UKL22 region), with an estimated gross value of £17,934,000.
A market engagement event is scheduled for 9th October 2025, which will be conducted via Microsoft Teams, and interested parties should confirm their attendance by emailing the provided contact before 6th October 2025. The procurement process involves several lots offering various services, from advice and prevention to accommodation and support for victims, with a contract period starting from 1st May 2026, and potential extensions till 2033. This tender represents a substantial opportunity for organisations specialising in social services, particularly those with experience in supporting victims of domestic abuse and violence.
With Cardiff's diverse population, there is an emphasis on the need for culturally sensitive service delivery, including support for black and minority ethnic groups. Businesses that possess expertise in providing comprehensive social support, accommodation, and therapeutic intervention services are ideally positioned to compete. The mix of specialised services and the anticipated scale of the contract provide scope for significant business growth for capable service providers accustomed to working within the framework of public authority contracts.
Additionally, organisations equipped to deliver innovative solutions across different community settings will find this tender particularly suitable.
Lot 1 - Refuge and Community Services - Advice and PreventionAccess to advice and support to prevent escalation of abuse and to prevent homelessness for women. This will be delivered from a Council-provided One Stop Shop facility and in the community.
Lot 2 - Refuge and Community Services - Accommodation & Support Provision of up to approx. 57 units of safe accommodation and support, for women and any children and young people accompanying them who are experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV) who need this provision.
Lot 3 - Refuge and Community Support - Children's and Young People Provision Support for pregnant women and those responsible for children up to age 5, experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV). To also provide range of age-appropriate therapeutic interventions for children and young people (CYP) in both safe accommodation and community settings to help them come to terms with the abuse they have experienced or witnessed, and to reaffirm their relationships with the non-abusive parent/carer and potentially the abusive parent/carer. Support can be provided to boys and girls aged 5-16.
Lot 4 - Refuge and Community Support - Male Victim Service Access to advice and support to prevent escalation of abuse and to prevent homelessness for men. This will include provision of safe accommodation and support, along with therapeutic interventions. Cardiff is a multicultural city; as part of the service delivery there will be an expectation of specialist support for people from black and minority ethnic backgrounds within the service.
Procurement Classification
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Contract Values
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The contract period is five years.
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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