RESTORING RAPID ACCESS: FAST TRACK MENTAL HEALTH SUPPORT ACROSS THE VALE
Overview
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The NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, is reinstating the Mental Health Fast Track Pathway with the aim of providing rapid mental health assessments and support for urgent cases. Located in Cardiff, this public contract falls under the "Health" industry category and governs services across the Central, Western, and Eastern Vale clusters, targeting patients around Barry, UKL22. The process is at the award stage as of 15th December 2025, following a limited procurement method without prior publication, and complying with the Provider Selection Regime Wales (PSR Wales).
The notice serves as an intention to award, marking the start of a standstill period where providers can make representations until 24th December 2025. This procurement presents a significant opportunity for businesses specialised in mental health services, especially those with a capability for rapid assessment and personalised patient care. Small and medium-sized enterprises like Mind in the Vale of Glamorgan, successful in operating the Fast Track Pathway since 2021, are well-suited to compete, given their established operational readiness, compliance with NHS governance standards, and demonstrated efficiency in service delivery.
The contract, valued at £113,800, offers a two-year engagement commencing from 1 January 2026, to improve community-based mental health support and optimise patient outcomes by handling referrals within 24 hours and integrating social prescribing for holistic care.
The Central, Western, and Eastern Vale clusters of Cardiff and Vale UHB seek to reinstate the Mental Health Fast Track Pathway, to provide rapid assessment within 24 hours and targeted support for urgent cases.
Cardiff and Vale University Health Board intends to procure a service to provide rapid mental health assessment and short-term support for patients across the Central, Western, and Eastern Vale clusters for a period of two years. The service will deliver urgent assessments within 24 hours of referral, offer up to 6-8 one-to-one sessions per patient, and integrate social prescribing to support holistic care. It will handle up to 87 referrals per month (approximately 1,041 patients annually), using existing referral mechanisms to maintain continuity and reduce pressure on primary care. Performance will be monitored through quarterly reporting on referral volumes, timeliness, DNA rates, and social prescribing outcomes, with a target of 95% of assessments completed within 24 hours. The aim is to provide timely, cost-effective mental health support in the community, prevent escalation of need, and improve patient outcomes. This notice is an intention to award a contract under the Most Suitable Provider Process. This a new service with an existing provider. The contract is for a period of 2 years commencing on 01 January 2026 to 31st December 2027.
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