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Awarded· 31 Mar 2025

Specialist Bereavement Services (Contract Award)

NHS Mid and South Essex Integrated Care Board · Basildon, East

NHS Mid and South Essex Integrated Care Board has awarded Specialist Bereavement Services (Contract Award). It is a contract for other health and social care in Basildon.

Source: Find a Tender, published 4 Jun 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Listening Ear

  2. 2025

    Award notice published

    Award Notice · 18:51

    View notice
  3. 2025

    Tender notice updated

    Tender Notice · 07:56

    View notice
01

About this tender

In brief

NHS Mid and South Essex Integrated Care Board has awarded Specialist Bereavement Services (Contract Award). It is a contract for other health and social care in Basildon. The contract went to Listening Ear. It was awarded on 31 March 2025. The contract value is £131,196.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 4 June 2025. The notice number is 029693-2025. The OCDS ID is ocds-h6vhtk-051c58.

Summary of the contracting process

NHS Mid and South Essex Integrated Care Board has awarded a contract for Specialist Bereavement Services under the Provider Selection Regime (PSR) regulations. The contract was assigned to the existing provider, Listening Ear, through a direct award process, observed from 22nd May 2025 to 3rd June 2025, post the publication of the 'Intention to Award Notice'.

The procurement process commenced with the notice on 21st May 2025, and the contract spans from 1st April 2025 to 31st March 2026. The contract, valued at £131,196.60, falls under the ‘Community health services’ category, specifically supporting individuals affected by suicide. The services are to be delivered in the Mid and South Essex Health Economy (region UKH3).

Listening Ear, satisfying prior contract criteria, was chosen for its proven service integration capability within the well-being pathway. Businesses capable of delivering value through innovation, collaboration, and social value—criteria weighted at 25%, 20%, and 20% respectively—are well-suited to partake in similar future procurement opportunities.

The notice in full

This notice is intended to communicate that NHS Mid and South Essex ICB (herein referred to as the 'Authority') has awarded a contract to an existing provider, under the Provider Selection Regime DAP C process, following the publication of the 'Intention to Award Notice' (Notice Number: 2025/S 000-024392 | Notice Reference: 2025-043356) on the 21st May 2025.

The Authority has observed the standstill period from the 22nd May 2025 until the 03rd June 2025 and did not receive representation from the market. The Authority is publishing this Corrigendum notice to conclude this process and formally award for the provision of Specialist Bereavement Services to the provider Listening Ear. The duration is for a 6 month term from 1st April 2025 to 31st March 2025.

The total aggregate value of the contract value over the term is is PS131,196.60

Lots (1)

  1. 01

    Lot 1Cancelled

    The Specialist Bereavement service offer is bespoke and the provision supports service users who are impacted by suicide. The service aim is to reduce the profound effect a death by suicide can have on families, professionals and communities. There is clear evidence that one suicide can trigger a cluster of other suicides where up to 135 individuals can be impacted by a single death by suicide.

    This service provides improved and valuable support for those bereaved or affected by suicide and reduces the risk of further suicides. The service integrates well with other services across the wellbeing pathway within MSE, to support services users. The Contracting Authority is intending to award the contract to an existing provider following a direct award process C.

    The existing provider is satisfying the requirements of the original contract. The provider has been assessed against the criteria specified for this DAP C process, and the supplier meets the requirements specified, and it is expected that they will satisfy the requirements of the new contract. The contract is for a 12 month term from 1st April 2025 to 31st March 2026.

    The total contract value over the term is PS131,196.60. The incumbent provider is currently meeting contractual requirements in line with the service specification. The 5 criteria were weighted Quality & Innovation 25%; Value 20%; Integration, Collaboration & Service Sustainability 20%, Access Health Inequalities and Choice 15%; Social Value 20%.

    Key criteria was specified and assessed against each criteria based on current service delivery model and performance.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Listening Ear
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£131,196

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
029693-2025
Open Contracting ID
ocds-h6vhtk-051c58
CPV code
85323000 - Community health services
CPV division
85 - Health and social work services
03

Location

NHS Mid and South Essex Integrated Care Board is based in Basildon. The area the service covers can be wider, so check the notice and the lots.
Local authority
Basildon
Town
Southend-on-Sea
Postcode
SS14 3HG
Electoral ward
Fryerns
Constituency
Basildon and Billericay
Delivery area
Essex
Region
East
Sub-region
Essex Thames Gateway
Area
Essex
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Mid and South Essex Integrated Care Board
Category
Services
Contact
NHS Mid and South Essex Integrated Care Board
Phone
+44 2034356590
Address
Basildon, SS14 3HG · East · England
Call +44 2034356590

Awarded supplier

Supplier
Listening Ear
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Specialist Bereavement Services (Contract Award)

Who won the Specialist Bereavement Services (Contract Award) contract?

NHS Mid and South Essex Integrated Care Board awarded the contract to Listening Ear on 31 March 2025.

How much is the Specialist Bereavement Services (Contract Award) contract worth?

The contract value is £131,196.

Who is the buyer for Specialist Bereavement Services (Contract Award)?

NHS Mid and South Essex Integrated Care Board, based in Basildon, East. The named contact is NHS Mid and South Essex Integrated Care Board, on +44 2034356590.

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