Step-Down Bed Service with Support Workers
Overview
Summary, notice description and lot information
Central and North West London NHS Foundation Trust initiated a public procurement process to commission a 'Step-Down Bed Service with Support Workers'. The service, classified under the hospital services industry, seeks to provide 35 low to medium supported living beds across the boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea, and Westminster. These facilities are intended to support early discharge from mental health wards and enhance community integration.
The procurement process, governed by the Provider Selection Regime (PSR), was initially marked for completion on 25 June 2025; however, the process was eventually abandoned on 27 August 2025 due to shifts in local population needs. This decision implies a forthcoming new tender process. This procurement represents a significant opportunity for businesses in the healthcare sector, particularly those specialising in community care and mental health services.
Firms with capabilities in providing supported living environments and staff can offer a competitive edge, especially if they can demonstrate efficiently managed discharge planning and integration with local health and social care services. The contract was valued at £8,000,000, highlighting substantial growth potential for businesses equipped to meet the high-quality standards and social value requirements stipulated under the PSR. Engaging in this tender process could yield benefits for businesses by enhancing their profiles and expanding their service offerings in the community health domain.
CNWL is looking to commission 35 low to medium supported living beds to serve the boroughs of Brent, Harrow, Hillingdon, Kensington & Chelsea and Westminster. The service should also include enough staffing to enable 24hr staffing coverage in each property, as well as provision of 'enhanced' mental health & care co-ordination support to patients across these 35 beds meeting all requirements laid out below
The aim of this provision is to:
- Support early discharge of patients from acute MH wards safely into the community, supporting a reduction in length of stay & releasing capacity
- Support early discharge of CNWL service users in out of area beds, including, where necessary, co-ordinating service user repatriations
- Provide recovery-focused environments that support service users to build independence, engage with activities of daily living and remain complaint with treatment
- Provide social care support, particularly in relation to benefits and housing process
- Refer/signpost patients to activities within the local community that will support recovery
- Provide support to service users with discharge goals and ensure timely discharge is being facilitated from the step down project so it can continue to support flow
- Work jointly with CNWL Teams and other relevant organisations to support referrals, patient care and discharge planning, and participate in/lead MDT Professionals meetings.
The Authority conducted a competitive process under PSR Regulation <br/><br/>The publication of this notice marks the start of the standstill period.<br/>Representations by providers must be made to the relevant authority by 23 Jun 2025.<br/>Written representations can be sent to Joe.varghese@nhs.net.<br/><br/>This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.'<br/><br/>The same three decision makers (Internal Governance Group) were present for both the moderation and there were no conflicts of interest within the evaluation panel identified.<br/><br/>The weighting within this procurement were split into the following:<br/>60% Quality = 40% Key Criteria 1,3,4, 10% Social Value Key Criteria 5, 10% Cost = Key Criteria 2.<br/><br/>The Contracting Authority used all 5 Key Criteria to award this contract as required when following PSR 2023 regulations. The supplier to be awarded the contract scored the highest score overall when assessing their bid against each of the 5 Key Criteria, Presentation and the Basic Selection Criteria and resulted in the Most Advantageous Tender (MAT). Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 23 Jun 2025. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR. This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023.<br/>For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Which will be awarded on the 25 Jun 2025 following the standstill period, should no representations be made.
Procurement Classification
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The contract period is three years.
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