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Awarded· 24 Feb 2025

Stroke Communication Service

NHS Suffolk and North East Essex Integrated Care Board · Ipswich, East

NHS Suffolk and North East Essex Integrated Care Board has awarded Stroke Communication Service. It is a contract for other health and social care in Ipswich.

View the official noticeOCDS data

Source: Find a Tender, published 14 Mar 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    The Stroke Association

  2. 2025

    Award notice published

    Award Notice · 08:42

    View notice

  3. 2025

    Tender notice updated

    Tender Notice · 13:07

    View notice
01

About this tender

In brief

NHS Suffolk and North East Essex Integrated Care Board has awarded Stroke Communication Service. It is a contract for other health and social care in Ipswich. The contract went to The Stroke Association. It was awarded on 24 February 2025. The contract value is £298,425.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 14 March 2025. The notice number is 009434-2025. The OCDS ID is ocds-h6vhtk-04e7ef.

Summary of the contracting process

NHS Suffolk and North East Essex Integrated Care Board has awarded a contract titled “Stroke Communication Service” for health services in the Suffolk and North East Essex region. The service, aimed at patients aged 18 and over, focuses on stroke and neuro rehabilitation, extending support from the acute stroke unit to up to one year post-stroke or longer based on patient needs.

The procurement used the Provider Selection Regime (PSR) Regulations 2023 and employed a direct award process. The contract was awarded on 26th February 2025, with the services set to be provided between 1st April 2025 and 31st March 2030. The total contract value is £298,425 excluding VAT.

The notice in full

The service is available to patients aged 18 and over with a registered GP in the SNEE area. This service sits within the stroke and neuro rehabilitation suite of services to help support those who are suffering the affects of a stroke. Comprehensive Support for Stroke Survivors and Carers:

  • Extends support from the acute stroke unit to one year post-stroke, or longer based on patient needs.
  • Provides a single point of contact for stroke survivors and carers to navigate the health and social care system effectively.
  • Includes independent needs assessments and ongoing support for patients and carers. Improved Health Outcomes:
  • Maximises rehabilitation potential for stroke survivors.
  • Promotes education to prevent stroke recurrence and manage complications like urinary tract infections, constipation, and falls.
  • Supports lifestyle changes to reduce risk factors such as smoking and obesity. Emotional and Social Support:
  • Enhances emotional recovery and confidence for stroke survivors.
  • Establishes long-term support groups for ongoing community engagement. Cost Efficiency for Healthcare System:
  • Reduced reliance on GP services by stroke survivors who receive proper support.
  • Research indicates cost pressures of PS48K per year per patient if rehabilitation potential is not maximised. Data Collection for Future Service Improvement:
  • A fully functional outcomes framework monitors progress and collects cross-organisational data for future developments. Alignment with NHS Long Term Plan:
  • Supports higher intensity rehabilitation models, ensuring better outcomes for stroke survivors and promoting equity across healthcare systems.

Lots (1)

  1. 01

    Lot 1Cancelled

    A 3 year contract commencing 1st April 2025, ending 31st March 2028 with an option to extend for a further 2 years taking the overall end date to 31st March 2030.

    The full value of this contract would be PS179,055 for three years NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023.

    The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice.

    The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time.

    Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
The Stroke Association
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large
Buyer's portal
In-Tend

Values

Contracts value
£298,425

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
009434-2025
Open Contracting ID
ocds-h6vhtk-04e7ef
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

NHS Suffolk and North East Essex Integrated Care Board is based in Ipswich. The area the service covers can be wider, so check the notice and the lots.
Local authority
Ipswich
Town
Ipswich
Postcode
IP1 2BX
Electoral ward
Gipping
Constituency
Ipswich
Delivery area
Suffolk CC, TLH34 Essex Haven Gateway
Region
East
Sub-region
Ipswich
Area
Suffolk
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Suffolk and North East Essex Integrated Care Board
Category
Services
Contact
Caryn Akers
Phone
+44 1473770096
Address
Ipswich, IP1 2BX · East · England
Call +44 1473770096

Awarded supplier

Supplier
The Stroke Association
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Stroke Communication Service

Who won the Stroke Communication Service contract?

NHS Suffolk and North East Essex Integrated Care Board awarded the contract to The Stroke Association on 24 February 2025.

How much is the Stroke Communication Service contract worth?

The contract value is £298,425.

Who is the buyer for Stroke Communication Service?

NHS Suffolk and North East Essex Integrated Care Board, based in Ipswich, East. The named contact is Caryn Akers, on +44 1473770096.

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