Stroke Communication Service
Overview
Summary, notice description and lot information
NHS Suffolk and North East Essex Integrated Care Board has awarded a contract titled “Stroke Communication Service” for health services in the Suffolk and North East Essex region. The service, aimed at patients aged 18 and over, focuses on stroke and neuro rehabilitation, extending support from the acute stroke unit to up to one year post-stroke or longer based on patient needs. The procurement used the Provider Selection Regime (PSR) Regulations 2023 and employed a direct award process.
The contract was awarded on 26th February 2025, with the services set to be provided between 1st April 2025 and 31st March 2030. The total contract value is £298,425 excluding VAT. This tender presents significant business growth opportunities for organisations specializing in health services, particularly those experienced in stroke rehabilitation and patient support.
Companies in health care services, patient care coordination, and community health support will find this contract well-suited to their capabilities. With NHS Suffolk and North East Essex Integrated Care Board prioritizing service integration, innovation, and social value—including carbon reduction initiatives—businesses with robust service delivery and a focus on long-term health outcomes will be advantageous competitors in this procurement process.
The service is available to patients aged 18 and over with a registered GP in the SNEE area. This service sits within the stroke and neuro rehabilitation suite of services to help support those who are suffering the affects of a stroke. Comprehensive Support for Stroke Survivors and Carers:
- Extends support from the acute stroke unit to one year post-stroke, or longer based on patient needs.
- Provides a single point of contact for stroke survivors and carers to navigate the health and social care system effectively.
- Includes independent needs assessments and ongoing support for patients and carers. Improved Health Outcomes:
- Maximises rehabilitation potential for stroke survivors.
- Promotes education to prevent stroke recurrence and manage complications like urinary tract infections, constipation, and falls.
- Supports lifestyle changes to reduce risk factors such as smoking and obesity. Emotional and Social Support:
- Enhances emotional recovery and confidence for stroke survivors.
- Establishes long-term support groups for ongoing community engagement. Cost Efficiency for Healthcare System:
- Reduced reliance on GP services by stroke survivors who receive proper support.
- Research indicates cost pressures of PS48K per year per patient if rehabilitation potential is not maximised. Data Collection for Future Service Improvement:
- A fully functional outcomes framework monitors progress and collects cross-organisational data for future developments. Alignment with NHS Long Term Plan:
- Supports higher intensity rehabilitation models, ensuring better outcomes for stroke survivors and promoting equity across healthcare systems.
A 3 year contract commencing 1st April 2025, ending 31st March 2028 with an option to extend for a further 2 years taking the overall end date to 31st March 2030. The full value of this contract would be PS179,055 for three years NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.
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Contract duration information not available.
Key Dates
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Awarded Supplier
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