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Summary, notice description and lot information
" This service falls under the industry category of guidance and counselling services and is located at Henwick Grove, Worcester, United Kingdom. The procurement is currently at the tender stage, with an open competition and submissions allowed electronically. Key deadlines include the tender period ending on 4th February 2026.
The contract period is slated to commence on 10th March 2026 and continue until 9th March 2029, with a possible extension of up to two additional years. The service aims to provide vital student support during non-office hours, including weekends and weekday evenings. This tender offers significant growth opportunities for businesses specialising in specialised counselling services, particularly those with expertise in crisis management and safeguarding practices.
Suitable businesses might include those with qualified counsellors meeting BACP standards or equivalent, offering immediate response capabilities via telephone and text, and proficient in multiple languages such as Hindi, Nigerian, and Nepalese. The opportunity demands providers capable of ensuring service exclusivity to the university's students, which can be a unique selling point for businesses capable of integration within a higher education context. The quality and pricing of the service offered are integral to the award criteria, providing a dynamic platform for service-based businesses to expand their presence within the public sector.
2 x 12 month
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is three years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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