Tender for the provision of the Integrated Community Equipment Service (ICES)
Overview
Summary, notice description and lot information
Herefordshire Council, in conjunction with the NHS Herefordshire and Worcestershire Integrated Care Board (ICB), has completed the procurement process for the Integrated Community Equipment Service (ICES), catered to provide health and social work services throughout the region. The procurement, conducted via an open procedure, aimed to appoint a supplier for delivering essential equipment services across the county. The winning supplier, Nottingham Rehab Limited (trading as NRS Healthcare), was awarded the contract valued at £9,100,000.
The contract was signed on 20th March 2025, with services commencing from 10th February 2025 and running until 31st March 2027. Located in Herefordshire, this initiative seeks to facilitate seamless equipment provision, from sourcing and installation to maintenance and collection, underpinned by robust IT systems for order and logistics management. This tender offers significant opportunities for businesses in the health and social care sectors, particularly those specialising in equipment supply, maintenance, and logistics.
Companies that excel in providing high-quality service, social value, and competitive pricing, as outlined in the award criteria, will find this procurement process particularly advantageous. Given the scope of the contract and its integration with local healthcare services, businesses with capabilities to support large-scale service delivery and innovative IT solutions for order management would be especially well-suited to compete in such tenders. Engaging in contracts like ICES can help organisations expand their footprint in the public sector and enhance their reputation in community-oriented services.
Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.
Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.
Procurement Classification
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Contract Values
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The contract period is two years.
Key Dates
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Notice Status
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Awarded Supplier
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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